Tag Archives: usability

Evaluating the Usability of Collapsible Sections (or jQuery’s Content Toggle)

collapse

After my post on Organizing Page-Level Content, a couple of people asked me about the usability of collapsible sections, also known as content toggles or dropdown hotspots. These are sections that are collapsed upon initial display and then expand when clicked. You can implement collapsible sections in several ways. In Flare, you can insert drop-down Continue Reading »

The Blame Game of RTFM

It may surprise you to find that the wikipedia entry for RTFM is a actually longer than the Wikipedia entry for technical communication. For the uninitiated, RTFM stands for “Read the F____ Manual.” Substitute your favorite adjective there for F. Flipping, frickin, fantastic, fine, friendly, etc. The RTFM response captures the disconnect between technical writers Continue Reading »

Typography for Lawyers

Typography for Lawyers provides the basics of typography and general style in an easy-to-read way that would be perfectly suited not only for lawyers, but for anybody whose writing needs a little cleaning up (for example, you could send it to the project manager who keeps putting two spaces after each period). Definitely a handy Continue Reading »