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    Archive for webinar

    Upcoming Webinar: Designing Quick Reference Guides

    January 23rd, 2012 | 4 Comments »

    Quick Reference Guides

    I’m giving an STC webinar this week on designing quick reference guides. Here are the details: Designing Quick Reference Guides Date: Wednesday, 25 January | 1:00–2:00 PM EST (GMT-5) Condensing a manual into an attractive quick reference guide requires a poet’s precision with language, but it also requires you to exercise skill with visual design and page layout. These short guides blend marketing with instruction, … more »


    Slides from STC Webinar on Organizing Content (Findability)

    December 5th, 2011 | 9 Comments »

    Organizing Content / Findability Webinar
    This entry is part 46 of 50 in the series Findability

    Here are my slides from the STC webinar I presented on organizing content (findability). The official title of the webinar was “Organizing Content: Breaking Out of Topic-Based Hierarchies.”  I added detailed notes for each slide. This should make the presentation understandable even without the audio recording. You can download the presentation in two formats: PDF format PowerPoint format


    MindTouch Webinar — Organizing Help Content: The Problem of Findability

    June 9th, 2011 | 4 Comments »

    MindTouch Webinar

    I gave a MindTouch webinar on Friday, June 10, called Organizing Help Content: The Problem of Findability. The webinar was a joint-discussion with Scott Abel, the Content Wrangler.  Here’s the webinar description: Help systems often have hundreds of topics. Arranging this information into a logical order so that users can find the exact topic they’re looking for poses major challenges for technical writers. We often … more »


    Introduction to WordPress — Recording of WordPress Webinar

    August 2nd, 2010 | 2 Comments »

    Last month I gave a webinar on WordPress to the STC CIC SIG, which is the Independent Contracting and Consulting Special Interest Group of the Society for Technical Communication. I recorded the webinar and am allowed now to make it available for free on my site. The recording plays my voice only, and the whole webinar lasts about 75 minutes. You can view the recording … more »


    Fragmented Communities and the Chapter/SIG Web Site Problem

    February 1st, 2010 | 7 Comments »

    Recently Will Sansbury and I gave a webinar to STC community leaders on chapter and SIG websites. Rather than giving a static, one-way presentation about theoretical concepts with web design, or boring people with technical details they probably didn’t care about, we held the webinar more like a design review workshop, not too different from a writing group workshop. Although I spent three years in … more »


    PowerPoint from Screencasting Webinar

    December 17th, 2009 | 8 Comments »

    If you’re interested in the PowerPoint for my screencasting webinar, here it is below. I always smile a little when people ask for the PowerPoint, because it just consists of pictures. I resist detailed bullets points on each slide because it locks you into a certain order that may be at odds with your presentation’s flow. Also, when you give people text to read while … more »


    Site Critiques and WordPress Q&A — Community Leaders Webinar Jan 28

    December 5th, 2009 | 2 Comments »

    I’m giving a webinar for STC community leaders on January 28 titled “Site Critiques and WordPress Q&A.” Here’s the description: Because most communities have far more virtual participants than physical participants, establishing a strong web presence where members can find information, interact with each other, and access resources is critical. In this community webinar, we’ll review a handful of chapter or SIG sites and discuss … more »


    My STC Live Webinar on Blogging This Wednesday at 1pm

    July 28th, 2009 | 1 Comment »

    I’m giving an STC webinar on blogging this Wednesday, July 29, from 1:00 to 2:30 p.m. ET. Here’s the title and description: Converting Readers from Casual Subscribers to Devoted Followers: Best Practices for Blogging Although many people feel blogging is an activity with no best practices or rules—you publish what you want, when you want, and how you want—these same bloggers usually crave readership, comments, … more »


    WordPress Tip: Introduction to WordPress — Webinar, April 14

    March 18th, 2009 | 6 Comments »

    April 2009 Update: You can watch a recording of the webinar here. I’m giving a webinar to the STC Suncoast chapter on WordPress on April 14, if you’re interested. The title of the webinar is “Introduction to WordPress.”  Here’s the description: If you’re a writer, chances are you already have a blog or are thinking of starting one. And if you work in technology, most … more »


    Blogging Webinar Thursday Evening

    February 18th, 2009 | 5 Comments »

    I’m giving a webinar on blogging tomorrow evening for the Rocky Mountain STC chapter at 7 p.m. MST. As a webinar, it’s open to everyone, not just the Rocky Mountain chapter. The cost for the remote viewing of the webinar is $10. More webinar details here. To give you a little more preview about what I’ll cover, here are the ten main topics: The Blog … more »


    TalkShoe Community Call Voice Chat Group Calling Teleconference Calling

    January 16th, 2009 | Comments Off

    TalkShoe — Community Call Voice Chat Group STC groups looking for free conference calling tools may find this useful. Audio quality is good.


    Adobe Acrobat.com

    November 10th, 2008 | Comments Off

    Adobe Acrobat.com — Free online web conferencing through Acrobat.com. I think it’s limited to 3 people, but still, how cool!