---
title: "Content Theory: Sheep and Chaos — MK Anderson"
date: 2009-07-08
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# Content Theory: Sheep and Chaos — MK Anderson

[Content Theory: Sheep and Chaos — MK Anderson](http://www.mkanderson.com/portal/archives/837/comment-page-1#comment-7984). Keith Anderson writes about the need for technical communicators to focus on user needs and the user experience as their starting point. Does DITA fulfill this focus? Not in the eyes of the user. Users want better search and social networking.