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I'm gathering data about trends in developer documentation for 2020. If you write docs for developers, please take this survey. (You can view the ongoing results here.)Presentation recording: Two Great Teams that Work Great Together: Bridging the Gap Between Documentation and Support
At the May WTD meetup, Neal Kaplan gave a presentation titled Two Great Teams that Work Great Together: Bridging the Gap Between Documentation and Support. This post contains the audio and video recording of the presentation.
At the May WTD meetup, Neal Kaplan gave a presentation titled “Two great teams that work great together: Bridging the gap between documentation and support”:
You can download the MP3 file here and view the slides here.
You can learn more about Neal Kaplan at his blog: Customers and Content.
