Upcoming event:
I'm giving an API documentation workshop in Los Angeles, California, on January 23, 2020. Check it out on EventBrite and register today to receive a $100 early bird discount. Presentation recording: Two Great Teams that Work Great Together: Bridging the Gap Between Documentation and Support
At the May WTD meetup, Neal Kaplan gave a presentation titled Two Great Teams that Work Great Together: Bridging the Gap Between Documentation and Support. This post contains the audio and video recording of the presentation.
At the May WTD meetup, Neal Kaplan gave a presentation titled “Two great teams that work great together: Bridging the gap between documentation and support”:
You can download the MP3 file here and view the slides here.
You can learn more about Neal Kaplan at his blog: Customers and Content.