January 2023

New Job-Hunter Support Group course offered by Bobby Kennedy 26 Jan 2023

New series: Sitting, standing, and walking 25 Jan 2023

Conclusion and takeaways from my Journey Away from Smartphones series 16 Jan 2023

The diametric pull towards technology vs. wildness 12 Jan 2023

December 2022

Book review: May I Ask a Technical Question, by Jeff Krinock and Matt Hoff 26 Dec 2022

Thoughts on ChatGPT after reading Crawford's Why We Drive: whatever skill you outsource, atrophies 11 Dec 2022

Having fun with ChatGPT 07 Dec 2022

What the Default Mode Network (DMN) and Task Positive Network (TPN) modes of the brain teach us about focus 02 Dec 2022

November 2022

Two examples where high-level overviews are essential: Macbeth and Elon Musk 28 Nov 2022

Pulling readers through long documents 16 Nov 2022

Stoplight tutorial update -- practically every screenshot updated 01 Nov 2022

October 2022

Podcast about Archbee -- a new documentation tool with a block-based editor, API publishing capability, content re-use, and more 31 Oct 2022

From monkey mind to calm, ordered consciousness -- even outside of flow? Wrestling with Csikszentmihalyi's assumptions about psychic entropy 25 Oct 2022

Applying Csikszentmihalyi's psychology of flow to the writing of technical documentation 16 Oct 2022

How to move from focus sessions to flow sessions 01 Oct 2022

September 2022

Attempting to write a Life of a [something] narrative 23 Sep 2022

'Putting together things': Articulating a thesis about the effects of hyper-specialization on documentation 22 Sep 2022

Techniques for deep work from Cal Newport 10 Sep 2022

August 2022

Expanding from cross-product newsletters to a book club and site 21 Aug 2022

Some advice if you're just starting out your technical writing career 16 Aug 2022

Systems thinking: Limits to Growth, Complex Cause and Effect, and Shifting the Burden 09 Aug 2022

July 2022

From smartphones to Netflix: moving past plateaus in growth 22 Jul 2022

Driving without GPS — the desire to be free and in control 10 Jul 2022

Spatial and scientific reasoning from wayfinding 09 Jul 2022

Wayfinding requires you to be present in the world 08 Jul 2022

Wayfinding -- finding my way without GPS 07 Jul 2022

June 2022

Systems thinking and developer portals 22 Jun 2022

Random notes on recovering the lost art of reading 13 Jun 2022

Blobr API portal (API doc topic) 08 Jun 2022

The impact of technical diversity on documentation -- epiphanies on a trip to IKEA 05 Jun 2022

Technical diversity/pluralism/fragmentation in tech comm 04 Jun 2022

May 2022

Six weeks in -- returning to smartphone (but not as before) 29 May 2022

Review of What the Internet Is Doing to Our Brains: The Shallows, by Nicholas Carr 20 May 2022

My Commute Seattle Spotlight 15 May 2022

One month in without a smartphone -- growing doubts about the value of technology in general 07 May 2022

April 2022

More developments on my journey away from smartphones — a sudden interest in classical music? 27 Apr 2022

Review of Peter Norton's Autonorama: The Illusory Promise of High-Tech Driving 25 Apr 2022

First experiences in moving away from smartphones 17 Apr 2022

My initial rules and reasons for intentional smartphone use 16 Apr 2022

My awakening moment about how smartphones fragment our attention span 10 Apr 2022

Docs as Code 03 Apr 2022

Inline ads -- updated advertising offerings 02 Apr 2022

March 2022

Keynote presentation to STC India 2022 26 Mar 2022

Remote work 22 Mar 2022

Git and GitHub 20 Mar 2022

API documentation 19 Mar 2022

Every page is page one 16 Mar 2022

Marcom and tech comm 14 Mar 2022

Scrum 13 Mar 2022

Let's Talk Docs podcast -- episode on measuring API documentation quality 07 Mar 2022

The History of Content -- Content Components podcast with Patrick Bosek and Sarah O'Keefe 07 Mar 2022

Preparing for technical writing jobs and interviews -- posts from Aaron Redshaw 07 Mar 2022

Content strategy 05 Mar 2022

DITA 04 Mar 2022

February 2022

WordPress and web CMSs 27 Feb 2022

Quick reference guides 27 Feb 2022

Screencasting 26 Feb 2022

Faceted filtering 25 Feb 2022

Wikis and crowdsourcing 24 Feb 2022

Help authoring tools (HATs) and single-sourcing 23 Feb 2022

Intro to the series: Trends to follow or forget 22 Feb 2022

[Podcast] Become a technical writer: conversation with Bobby Kennedy about the technical writing courses he offers 21 Feb 2022

My multimodal commuting strategies 19 Feb 2022

Archbee product review -- first look at a new online platform for writing and managing documentation 14 Feb 2022

Part 6: The newsletter as the social content of corporations 11 Feb 2022

MEGAComm recording: How to increase awareness of tech comm inside corporate walls 10 Feb 2022

Updated Metrics and Measurement section in API course to remove scoring aspect 08 Feb 2022

Results of the survey about fizzled trends: Every trend is still with us 08 Feb 2022

Survey about documentation trends that fizzled (one-minute survey) 02 Feb 2022

Webinar recording of 'Using MadCap Flare to Generate API Documentation' 02 Feb 2022

January 2022

Part 5: More specifics about finding a focus 27 Jan 2022

Part 4: Creating engaging content: A balance of interests 26 Jan 2022

Part 3: Five basics for building an audience on the web 25 Jan 2022

Part 2: Initial attempts and failures with workplace content 24 Jan 2022

Part 1: Introduction to influence on the web 23 Jan 2022

Themes from 2021: working from home and podcasting 12 Jan 2022

Site analytics for 2021 -- a few observations and reflections 02 Jan 2022

December 2021

PDF and eBook formats available for API doc course 29 Dec 2021

One year later after moving to Seattle 22 Dec 2021

Broadcasting your meeting notes (API documentation topic) 11 Dec 2021

November 2021

Barefoot shoes, basketball, and how to avoid recurring calf strains 28 Nov 2021

"The writing process"-- a new section in my API doc course 19 Nov 2021

HastyDocs: A new approach to keeping API documentation up-to-date, by Jarek Piotrowski 15 Nov 2021

October 2021

Urban sprawl and car dependence -- some thoughts on solutions 31 Oct 2021

Write the Docs Podcast Episode 35: Docs for Developers book, with Jared Bhatti and Zachary Sarah Corleissen 31 Oct 2021

Presentation recording -- 'Best practices in API docs: Product overviews and getting started tutorials' 29 Oct 2021

The existentialism of technical writing 22 Oct 2021

New article in API doc course: Using Oxygen XML in docs-as-code workflows 14 Oct 2021

Biking and public transportation in Renton and Seattle: Solving the first-mile and last-mile problems 07 Oct 2021

September 2021

tcworld China 2021 keynote: 'Tech comm and marketing: How to make your tech comm group more visible to those within your company' 16 Sep 2021

August 2021

New article in API doc course: 'Ensuring documentation coverage with each software release' 31 Aug 2021

Sending doc status reports -- a tool for visibility and relationship building [API doc course] 15 Aug 2021

Recording of 'Product overviews vs. getting started tutorials: striking a balance between read-first and try-first user behaviors' 07 Aug 2021

July 2021

Review of "Hashtag #TechComm: An Overview of Members, Networks, and Themes from 2016-2019" 22 Jul 2021

New sections in API doc course exploring causes for poor product overviews and getting started tutorials 12 Jul 2021

Five basketball strategies and how they might apply to tech comm 07 Jul 2021

Balancing product overviews with getting started tutorials 06 Jul 2021

June 2021

Write the Docs Podcast Episode 34: Adding personality to documentation, with Fabrizio Ferri 26 Jun 2021

Five project management responsibilities of senior technical writers 04 Jun 2021

Trying to get back to normal 02 Jun 2021

Paligo: Structured Authoring and Component Content Management made easy 02 Jun 2021

May 2021

Experiments: Leaving reviews on Google Maps 27 May 2021

10 characteristics of ambiguous content 19 May 2021

Experiments: Will reading a physical newspaper improve the way I consume news? 18 May 2021

Experiments: What would happen if I exercised 2 hours a day? 15 May 2021

Balancing action with narration: Creating product overviews and getting started tutorials to satisfy both try-first and read-first learning modes 03 May 2021

An in-depth look at MadCap Flare 2021’s New Markdown Import Feature 02 May 2021

April 2021

Finding a focus 29 Apr 2021

Updated API Getting Started tutorial 19 Apr 2021

Technical writing course Q&A -- 'Become a Technical Writer', with Bobby Kennedy 18 Apr 2021

Updated Stoplight tutorial 12 Apr 2021

March 2021

Switching from Skype to Zoom for podcasting tools 23 Mar 2021

Videocast: Micro content and Flare -- Conversation with Kate Schneider 21 Mar 2021

Updated glossary article with technical examples [API doc course] 18 Mar 2021

My life story, or reflections on what shaped my life's career trajectory 18 Mar 2021

Analyzing doc portals by looking at developer journeys -- recommended podcast episode from Cherryleaf 18 Mar 2021

February 2021

Who can make documentation requests 18 Feb 2021

Some good decisions and minor mistakes 17 Feb 2021

10 observations after using my API documentation checklist in a real scenario 15 Feb 2021

Adding last modified timestamps to content 15 Feb 2021

Product overviews -- a tricky space where documentation and marketing overlap 03 Feb 2021

Q&A about Xeditor -- online XML editor -- with founder Matthias Kraus 02 Feb 2021

January 2021

Write the Docs Podcast episode 33: Simplified user interfaces, with Anton Bollen 19 Jan 2021

Site analytics for 2020 -- trends, reflections, and thoughts 18 Jan 2021

Measuring documentation quality -- a rubric for developer docs 12 Jan 2021

December 2020

Cherryleaf collects tech writer goals for 2021 27 Dec 2020

Moving to Seattle and making housing decisions using virtual tools 11 Dec 2020

Job transition: from Amazon to Google 03 Dec 2020

Content Strategy Insights podcast with Larry Swanson about API documentation 02 Dec 2020

November 2020

The most perfect 17-mile biking loop in Santa Clara 28 Nov 2020

Finished up the section on documentation processes (for now) 26 Nov 2020

New API course article: Processes for changing internal doc culture 26 Nov 2020

New API course article: Processes for external contributors 26 Nov 2020

Documentation templates and The Good Docs Project -- guest post by Ankita Tripathi 17 Nov 2020

The story behind Document360 -- podcast with founder Saravana Kumar 17 Nov 2020

Process for collecting feedback post-release (new article in API doc course) 16 Nov 2020

How does Document360 handle challenges with API documentation? 10 Nov 2020

Write the Docs Podcast episode 32: Self-publishing and AsciiDoc, with Mehmed Pasic 02 Nov 2020

October 2020

Processes for maintaining existing documentation (new article in API doc course) 30 Oct 2020

Developer experience (DevX) usability (new article in API doc course) 12 Oct 2020

Does working outside with the world as your office actually work? 08 Oct 2020

Coffee and Content webinar recording: Treat Code Like Code; Treat Prose Like Prose 02 Oct 2020

September 2020

New article in API course: Processes for reviewing documentation 23 Sep 2020

On cultivating a garden while the world is crumbling around you 18 Sep 2020

SmartBear's 2020 API report finds 'Accurate and detailed documentation' to be second-most important characteristic of APIs 10 Sep 2020

Write the Docs Podcast episode 31: Site search, with Peter Levan 09 Sep 2020

Redocly tutorial added to API course 08 Sep 2020

New article in API course -- Questions to ask during a documentation kickoff and demo 02 Sep 2020

Inexpensive media hosting and CLI uploading with Wasabi? 01 Sep 2020

August 2020

ISTC article on developer documentation trends 31 Aug 2020

Playing a product design role as a content designer -- podcast with Jonathon Colman 24 Aug 2020

When 10X translates into -10X: debunking the myth of the 10X technical coder/writer 20 Aug 2020

SDK release process article added to API doc course 19 Aug 2020

DX content strategy article added to API doc course 19 Aug 2020

Processes for managing large documentation projects and small documentation requests 13 Aug 2020

Webinar -- Optimizing Content Development: Grow Your Content Faster Than You Grow Your Team 13 Aug 2020

July 2020

Part VI: Results from the survey correlating org models and tech writer value 26 Jul 2020

A tip for doc reviews -- bring a list of questions 24 Jul 2020

Write the Docs Podcast episode 30: Documentation templates, with Juan Lara 20 Jul 2020

Writing productivity tip: Focus sessions 12 Jul 2020

Part VI: Conclusion, analysis, and feedback 01 Jul 2020

Part V: On being strategic, interpersonal, and sponsored 01 Jul 2020

Part IV: Engaging deep enough to blur the lines between content and product design 01 Jul 2020

Part III: Correlating organization models with low value estimations 01 Jul 2020

Part II: Personal layoff stories and reasons 01 Jul 2020

Part I: Introduction and background 01 Jul 2020

June 2020

Developer portal strategies for complex landscapes -- conversation with Kristof van Tomme 24 Jun 2020

What makes a good covid sign? 18 Jun 2020

Treat code like code and prose like prose 16 Jun 2020

Diversity in tech comm -- Conversation with John Paz 12 Jun 2020

What's the point of site search? 12 Jun 2020

Making a comfortable office environment when working from home is harder than it seems 04 Jun 2020

API the Docs recording: How Trends in API Documentation Differ from other Tech Comm Trends 04 Jun 2020

May 2020

WTD Australia event recording -- 'Remote discussion: Techcomm in the times of pandemic' 31 May 2020

Guest post: Why are technical writers often treated as such an unimportant part of a company? 31 May 2020

Results of Pandemic Impact on Tech Comm survey 26 May 2020

"Building Great Documentation" -- WAPI FM radio hour 07 May 2020

Short survey about quarantine/pandemic impact on tech comm 07 May 2020

Connecting micro content with search analytics -- notes on the first MadCap Flare and MadCap Central 2020 Release 07 May 2020

April 2020

A user manual for your death? 28 Apr 2020

API doc course update: Re-architecting the OpenAPI spec tutorials to start with visual modeling tools first, then code 28 Apr 2020

My Knowledgebase Ninjas podcast episode -- "Metrics don't work" 15 Apr 2020

API The Docs Virtual Series 2020 -- Upcoming presentations and thoughts on the virtual format 14 Apr 2020

Write the Docs Podcast episode 29: Salary Survey results and WFH tips, with Eric Holscher 13 Apr 2020

March 2020

Are technical writers increasingly playing non-technical roles? Some thoughts on the evolution of technical writing roles 30 Mar 2020

Podcast: Users as producers of knowledge -- conversation with Nupoor Ranade about how tech writer roles are changing 29 Mar 2020

Staying updated about what developers are changing -- my techniques for information sleuthing 26 Mar 2020

Write the Docs Podcast episode 28: UX writing processes and considerations 24 Mar 2020

Tech comm podcasts are growing -- here's a list 24 Mar 2020

Life on reset -- new dynamics emerging 23 Mar 2020

Working from home — things I've bought 22 Mar 2020

How life has changed with the pandemic 16 Mar 2020

Webinar recording: How Trends in API Documentation Differ from other Tech Comm Trends 12 Mar 2020

Introduction to API documentation - Recording from Los Angeles API documentation workshop 11 Mar 2020

Is there a place for exploratory writing in the workplace? 10 Mar 2020

Podcast: How Paligo is filling a niche in the CCMS market for complex documentation, with Anders Svensson 09 Mar 2020

The Manuscript Podcast, with Breno Barreto -- Episode 2, How technical should a tech writer be? 08 Mar 2020

February 2020

Checklist of different types of API docs 25 Feb 2020

Podcast with Andrew Davis: Hiring API doc writers -- an inside look at fixing broken processes 23 Feb 2020

Write the Docs Podcast episode 27: Starting a doc group/process when you're the first 21 Feb 2020

*How* you write influences *what* you write — interpreting trends through movements from PDF to web, DITA, wikis, CCMSs, and docs-as-code 20 Feb 2020

New podcast: Unifying Technical Content Sets into a Broader Ecosystem, with Cruce Sanders at [A] 14 Feb 2020

Tools FAQ for API doc site 13 Feb 2020

Autonomous Agile Teams and Enterprise Content Strategy: An Impossible Combination? 13 Feb 2020

From API docs to developer portals 09 Feb 2020

January 2020

Site update: Switched from Disqus to Commento 30 Jan 2020

What is a DITA Content Management System (CMS)? guest post by John Baker 27 Jan 2020

Learning about event planning -- life pro tips from Jack Molisani 24 Jan 2020

Updated Intro to API documentation topic 09 Jan 2020

Reflections on my 2019 site analytics 08 Jan 2020

December 2019

Write the Docs Podcast episode 26: Technical writing and Reddit, with Alan Bowman 31 Dec 2019

2020 Developer documentation survey 31 Dec 2019

Podcast: API Design and Usability with Arnaud Lauret (API Handyman) 07 Dec 2019

When reference docs lack a tutorial -- a look at Wescheme's Bootstrap documentation for students learning programming 06 Dec 2019

Upcoming API Documentation Workshop in Los Angeles, Calif., on January 23, 2020 02 Dec 2019

Reflecting on my latest SF API doc workshop 02 Dec 2019

November 2019

Follow-up to 4 Technical Writing Tests Post 12 Nov 2019

4 Technical Writing Tests to Screen Candidates 04 Nov 2019

October 2019

Write the Docs Podcast episode 25: Researching how developers use API docs, with Andrew Head 27 Oct 2019

Long-term strategies for project productivity 22 Oct 2019

Matching documentation review practices to company culture 17 Oct 2019

Some specifications docs I've been working on -- and thoughts on strategies and techniques for managing specs 14 Oct 2019

Podcast with Jacob Moses on the Not-Boring Tech Writer: Skill #26: Getting Started with API Documentation 03 Oct 2019

Podcast: Dealing with Project Overload -- Strategies to Manage Overflowing Documentation Tasks 02 Oct 2019

September 2019

Podcast: 10 myths about API documentation 29 Sep 2019

Expanding embedded Swagger UI instances in your docs 29 Sep 2019

Write the Docs Podcast episode 24: Conference chatter and the Australian scene, with Swapnil Ogaler 25 Sep 2019

Write the Docs Podcast episode 23: How to write inclusive tech documentation, by Lucie Le Naour 10 Sep 2019

An inside look at DeveloperHub -- hosted documentation portals for API docs 10 Sep 2019

Upcoming API Documentation Workshop in San Francisco, Calif., on November 19, 2019 09 Sep 2019

What I learned from organizing and running my first API documentation workshop from end to end 08 Sep 2019

August 2019

New topic in API course: Following agile scrum with documentation projects 23 Aug 2019

Can you collaborate on doc projects in Git with other writers? 08 Aug 2019

New topic in API course: Five strategies for documenting code 08 Aug 2019

July 2019

New topic in API course: Research on documenting code 29 Jul 2019

New topic in API course: Why documenting code is so difficult 29 Jul 2019

Write the Docs Podcast episode 22: Managing multiple doc projects across Git repositories, with Giles Gaskell 28 Jul 2019

Single-sourcing data into table templates in Jekyll 09 Jul 2019

Upcoming API Documentation Workshop in Mountain View, Calif., on August 30, 2019 08 Jul 2019

Every project is a monster you battle and slay 03 Jul 2019

If I am learning to write developer documentation, should GraphQL be on my radar? -- guest post by Casey Armstrong 01 Jul 2019

June 2019

Recording of Tech Comm Trends Presentation (STC Puget Sound chapter) 08 Jun 2019

ClickHelp -- a flexible online platform for authoring and publishing technical documentation 08 Jun 2019

My documentation project plan template 07 Jun 2019

How to avoid inefficiencies even with context switching 06 Jun 2019

May 2019

Reader question: Am I specializing too much by limiting my focus to docs only? 22 May 2019

Crash course in API documentation -- a one-hour video 16 May 2019

Reader question: Is it a red flag in the hiring process if they tell you that you'll be the only tech writer, with complete control over everything? 15 May 2019

Reader question: Recommended setup for docs-as-code tooling? 15 May 2019

Upcoming conference: The Tech Comm Roundup, by The Content Wrangler 13 May 2019

Season of Docs -- opportunities for both tech writers and open-source organizations to benefit from each other 13 May 2019

Technical writer position for Amazon Appstore team in Seattle or Irvine 12 May 2019

My slide links and presentation descriptions at the 2019 STC Summit 04 May 2019

April 2019

The essence of technical writing, and my five stages of review for documentation 22 Apr 2019

First look at Document360 -- an authoring/publishing tool that satisfies both KB and tech pubs needs 22 Apr 2019

New video recordings of Raleigh API documentation workshop now available 21 Apr 2019

How I record audio and video in workshops — all the technical details, equipment, software, post-production techniques, and publishing methods 21 Apr 2019

Flare adds micro content feature, taking steps toward content management for AI scenarios 12 Apr 2019

When you're in the business of complexification 11 Apr 2019

Why I decided not to become a grasshopper expert, or, Not deciding your focus based on where readers are clicking 09 Apr 2019

A hypothesis on how to exert more influence and visibility inside the corporation 08 Apr 2019

Upcoming API workshops in Raleigh (April 6) and Denver (May 5) 01 Apr 2019

Recognizing Research Realities Across Technical Communication -- guest post by Kirk St. Amant 01 Apr 2019

March 2019

Write the Docs Podcast episode 21: On career growth, leadership, and mentoring in Tech Writing 31 Mar 2019

Master's in technical writing at Mercer — FAQ 26 Mar 2019

Results from survey about engineers who write documentation 21 Mar 2019

My documentation takeaways from the Boeing disaster -- two essential doc questions to ask for any project 20 Mar 2019

Biking at Alviso County Park (Santa Clara) 17 Mar 2019

Should you get a degree in a tech comm program? Two considerations to keep in mind 13 Mar 2019

How to encourage risk-taking and idealism without falling prey to cynical attitudes born from experience 12 Mar 2019

XML Documentation for Adobe Experience Manager (AEM) — Integrating documentation and marketing content into a seamless whole 10 Mar 2019

How to design API documentation for opportunistic (active, experiential) learning styles 07 Mar 2019

Confronting the fear of growing older when you're surrounded by young programmers 07 Mar 2019

Write the Docs podcast episode 20: Minimum requirements for good tech docs, with Matt Reiner 03 Mar 2019

Corporate exodus narratives: A close look at the tension between the corporation and academia 01 Mar 2019

February 2019

Recording and slides for my trends presentation at the Symposium for Communicating Complex Information (SCCI) 24 Feb 2019

Asserting your expertise as a SME in the workplace: Q&A with Jennifer Mallette and Megan Gehrke 15 Feb 2019

How to become a 10X technical writer in the workplace 07 Feb 2019

How to motivate users to provide feedback: Show that you're listening to their input 01 Feb 2019

January 2019

Write the Docs Podcast episode 19: Static site generators, with Jessica Parsons 31 Jan 2019

Recording of Trends presentation on The Content Wrangler BrightTALK channel 17 Jan 2019

Site analytics from Jan 1 to Dec 31, 2018 -- are more engineers writing docs now? 14 Jan 2019

Employment and salary outlook for technical writers based on the 2017-2018 STC Salary Database 08 Jan 2019

The absolute worst that can happen in 2019, or, Imagining a dystopian corporatocracy emerge after a permanent government collapse 07 Jan 2019

December 2018

Is Premium Grammarly worth it for identifying style and grammar issues in tech docs? 28 Dec 2018

Obituary for my dad - David Tait Johnson, 1935 - 2018 26 Dec 2018

Research on code documentation -- when not to comment on code 20 Dec 2018

Top 10 holiday gifts for technical writers 18 Dec 2018

My podcast about writing with Ellis Pratt on Cherryleaf 13 Dec 2018

Recording for Menlo Park API documentation workshop now available -- and some thoughts on using cardioid versus omnidirectional microphones for recording 04 Dec 2018

November 2018

New post in Simplifying Complexity series -- Principle 11: Be both a generalist and specialist at the same time 30 Nov 2018

My upcoming presentation and workshop at the 2019 STC Summit in Denver 29 Nov 2018

Upcoming BrightTALK webinar on trends -- January 15, 2019 29 Nov 2018

Write the Docs Podcast episode 18: Recap and thoughts on the WTD Australia 2018 conference 25 Nov 2018

Bibliography of API documentation articles 25 Nov 2018

How to avoid being a secretary for engineers 19 Nov 2018

I'd Rather Be Writing is now an Alexa Flash Briefing skill 05 Nov 2018

October 2018

Upcoming full-day API documentation workshop in Menlo Park 31 Oct 2018

The Tell-Tale Project — Guest Post by Edgar Allan Poe, Technical Writer 31 Oct 2018

Preferring technical acuity over specialized knowledge 24 Oct 2018

Write the Docs Podcast Episode 17: Structured Writing -- reasons and approaches, with Mark Baker 23 Oct 2018

Brainstorming by transposing patterns from one category to another 19 Oct 2018

The ideal number of slides for an hour-long presentation, and other thoughts on preparing slides 15 Oct 2018

Tech comm trends -- why tech writers will be collaborating more with engineers 09 Oct 2018

Tech comm trends: Providing value as a generalist in a sea of specialists (Part I) 02 Oct 2018

Tech comm trends: Providing value as a generalist in a sea of specialists (Part II) 02 Oct 2018

Tech comm trends: Providing value as a generalist in a sea of specialists (Part III) 02 Oct 2018

Tech comm trends: Providing value as a generalist in a sea of specialists (Part IV) 02 Oct 2018

Tech comm trends: Providing value as a generalist in a sea of specialists (Part V) 02 Oct 2018

Tech comm trends: Providing value as a generalist in a sea of specialists (Part VI) 02 Oct 2018

Tech comm trends: Providing value as a generalist in a sea of specialists (Part VII) 02 Oct 2018

September 2018

Tech comm podcasts roundup and survey 15 Sep 2018

Pages at a glance -- the importance of the first two sentences of any topic 15 Sep 2018

Write the Docs Podcast episode 16: An open-source Grammarly for tech docs? 06 Sep 2018

August 2018

How I handled data for about 10 device specifications on the same page -- the advantages of a flexible, customizable web-based framework like Jekyll 31 Aug 2018

New article in Simplifying Complexity series -- Iterate and increment on content following an agile approach 31 Aug 2018

Getting a job in API documentation -- new topics and expansions in my API doc course 22 Aug 2018

Strategies for learning technology -- podcast recommendation and a poll 10 Aug 2018

If writing is no longer a marketable skill, what is? 09 Aug 2018

My conflicted thoughts about the decentralized web (while taking the Census of Technical Communicators survey) 06 Aug 2018

The right story for tech writers to tell in a corporate blog post 02 Aug 2018

July 2018

Articulating stories that influence product adoption (new article in Simplifying Complexity series) 31 Jul 2018

Reciprocal knowledge networks and the iFixit Technical Writing Project -- Conversation with Guiseppe Getto 25 Jul 2018

Looking at the theoretical foundations for tech comm -- Conversation with Lisa Melonçon 24 Jul 2018

Adventures of a Techie Academic with Lightweight DITA (LwDITA): Conversation with Carlos Evia 23 Jul 2018

Write the Docs Podcast episode 15: User research, tech writer stereotypes, and conversations 22 Jul 2018

Teaching Technological Adaptability to Bridge the Gap (Guest post by Melonie McMichael) 18 Jul 2018

Combatting the "Make-It-Pretty" Philosophy: Technical Writers Fight Back (Guest post by Emily January Petersen) 18 Jul 2018

Results from my Academic/Practitioner Attitudes surveys now available 17 Jul 2018

The relationship between academics and practitioners -- Podcast with Kirk St. Amant 11 Jul 2018

Reducing the complexity of technical language (new article in Simplifying Complexity series) 11 Jul 2018

Random reflections on the throwaway mentality in our culture 03 Jul 2018

Thoughts on docs-as-code after 3 years -- it works! 03 Jul 2018

A short survey to measure academic/practitioner attitudes 02 Jul 2018

June 2018

10 ways technical writing is just like the World Cup 19 Jun 2018

MadCap Flare 2018 and MadCap Central Review for the May 2018 Release -- Guest post 19 Jun 2018

Evaluating the user experience of documentation -- Podcast with Bob Watson 18 Jun 2018

Non-Reference Content section updated in API course 12 Jun 2018

Hiding Complexity -- A new Simplifying Complexity article 12 Jun 2018

May 2018

New article in Simplifying Complexity: Reconstructing the absent user 31 May 2018

The reason I always find time to write on this blog 18 May 2018

Stoplight -- creating a single source of truth to drive the API lifecycle 11 May 2018

My site now has Algolia search integrated 02 May 2018

April 2018

Replaced the previous weather API example in my API course to now use OpenWeatherAPI 28 Apr 2018

Do you have to relocate to an urban tech hub to find a technical writing job? 27 Apr 2018

Strategies from pickup basketball -- Why you shouldn't guard the worst player or focus too much on the documentation no one reads 19 Apr 2018

New Simplifying Complexity article on shaping information into familiar schemas, especially story 18 Apr 2018

A Review of the MadWorld Conference -- guest post by Jayna Locke 18 Apr 2018

March 2018

New article on Simplifying Complexity: Reduction, layering, and distillation as a strategy for simplicity 28 Mar 2018

The math game my daughter and her friend created with Codesters 28 Mar 2018

What can we learn from the homogenous profiles in the Stack Overflow 2018 survey? 27 Mar 2018

Write the Docs Podcast episode 14: Humanizing your documentation 23 Mar 2018

Recording of API documentation workshop in Denver 12 Mar 2018

Guest post: The story behind DocToolHub, a site for finding tech comm tools 09 Mar 2018

Recording of Docs-as-code tools and workflows presentation 09 Mar 2018

Recording of STC San Francisco presentation: Beyond mere endpoint reference — the overlooked content in API documentation 08 Mar 2018

New article in Simplifying Complexity -- Ensuring information harmony in the larger documentation landscape 07 Mar 2018

February 2018

Perspectives on tech comm from the VP Candidates — Q&A with Pam Brewer 20 Feb 2018

Perspectives on tech comm from the VP Candidates — Q&A with Ben Woelk 20 Feb 2018

Recording of OpenAPI and Swagger presentation (for STC and WTD San Diego) 14 Feb 2018

Two open-ended surveys to gauge practitioner/academic attitudes 06 Feb 2018

New Simplifying complexity tutorial: Discoverability through metadata 05 Feb 2018

January 2018

New section on my site: Simplifying complexity 24 Jan 2018

Write the Docs Podcast episode 13: Postman for API development and docs — Interview with Postman Founder 22 Jan 2018

Recording of WTD South Bay presentation: Publishing tools for API documentation 19 Jan 2018

Unexpected realizations after a comprehensive review of my 2017 site metrics 11 Jan 2018

New STC Intercom article: How to Research What You Need to Learn to Be Successful as a Technical Writer 03 Jan 2018

What technical writing trends will we see in 2018? 02 Jan 2018

December 2017

Part VIII: Conclusion 28 Dec 2017

Part VI: Deepening documentation's value by simplifying complexity 28 Dec 2017

Part V: Influencing the content experience 28 Dec 2017

Part IV: Enabling information flow 28 Dec 2017

Part III: Determining value through usage 28 Dec 2017

Part II: Reviewing past research 28 Dec 2017

Part I: Introduction to the series 28 Dec 2017

Why is TC Camp's unconference format so popular? Interview with Liz Fraley, TC Camp Founder 22 Dec 2017

Write the Docs Podcast episode 12: Founding ideas behind Write the Docs 14 Dec 2017

Biking down Coyote Creek Trail 10 Dec 2017

How to become a voracious reader 01 Dec 2017

November 2017

Write the Docs Podcast episode 11: Exploring the Mozilla Developer Network's Web Docs project 28 Nov 2017

How do you communicate user progress in a course without a Learning Management System (LMS)? 28 Nov 2017

Case study: Switching tools to docs-as-code 21 Nov 2017

Intro to API Documentation -- recording of presentation to STC Silicon Valley chapter on 11/20/2017 19 Nov 2017

Balancing writing, editing, and learning in equal measures 18 Nov 2017

New OpenAPI 3.0 specification tutorial in my API Course 07 Nov 2017

October 2017

The Untold Story of Techwriter.pl: A Polish website about technical communication for technical writers, trainers, and translators 31 Oct 2017

Question: Which software tools should I use if my goal is to write API docs? 12 Oct 2017

Write the Docs Podcast episode 10: What's going on in our lives as documentarians and product owners 10 Oct 2017

SwaggerHub: A collaborative platform for working on OpenAPI/Swagger specification files, and more 05 Oct 2017

September 2017

Convert Google Docs content to Markdown or HTML using the gd2md-html add-on 22 Sep 2017

Has plain language deepened or ruined our delight in language? 20 Sep 2017

Write the Docs Podcast episode 9: Chatbots in Documentation 19 Sep 2017

August 2017

Discoveries and realizations while walking down the Docs-as-Code path 23 Aug 2017

Write the Docs Podcast episode 8: Stack Overflow's Documentation Failure and Open Source Challenges 22 Aug 2017

Why Stack Overflow's Documentation effort failed -- a few thoughts from a technical writer's perspective 05 Aug 2017

Tech docs and Agile: Alternatives to integrating into engineering Scrums (Part 2) 04 Aug 2017

Tech docs and Agile: Problems with integrating tech writers into engineering Scrums (Part 1) 04 Aug 2017

July 2017

Why simple language isn't so simple: the struggle to create plain language in documentation 27 Jul 2017

When the pain of ignorance exceeds the pain of learning 23 Jul 2017

Transparency in documentation: dealing with limits about what you can and cannot say 13 Jul 2017

Write the Docs Podcast episode 7: Let The Robots Do The Work 06 Jul 2017

June 2017

Circle review -- How to manage your kids' access to Internet devices 30 Jun 2017

My second-chance points strategy with documentation 25 Jun 2017

The problem with Frequently Asked Questions (FAQs) in documentation 23 Jun 2017

Recording of my WTD Portland 2017 presentation on Building navigation for your doc site -- 5 best practices 08 Jun 2017

Write the Docs Podcast episode 6: Metadata and UI copy 08 Jun 2017

Limits to the idea of treating docs as code 02 Jun 2017

May 2017

How big should your documentation repo be? 26 May 2017

Impressions from the Write the Docs Conference -- and thoughts on achieving sustainability without selling out to vendors 23 May 2017

Slides for Write the Docs Portland presentation on doc navigation best practices 14 May 2017

Testing your documentation -- updates in API doc course 04 May 2017

Write the Docs Podcast episode 5: Where do we belong? 01 May 2017

April 2017

My Calm Meditation app -- another experiment to test my docs 27 Apr 2017

Tutorial on converting an HTML site into a Jekyll theme 13 Apr 2017

Following instructions involves learning a new language -- adventures with Tinker Crate projects 13 Apr 2017

Write the Docs Podcast app now on Fire TV, and the importance of testing your docs with sample apps 09 Apr 2017

Amazon begins pilot with voice-interactive user manuals 01 Apr 2017

March 2017

Tutorials versus docs -- why you need both 30 Mar 2017

Moved my API doc site into separate repo 30 Mar 2017

Simplifying my life and writing 15 Mar 2017

Guest post -- The effects of terminology consistency on the reader's comprehension and attitude 10 Mar 2017

Crowdsourcing docs with docs-as-code tools -- same result as with wikis? 08 Mar 2017

Write the Docs Podcast Episode 4 -- Continuous Integration and Docs as Code 06 Mar 2017

Adobe FrameMaker 2017 -- time, tools, and the tech writer’s focus on content 06 Mar 2017

Upcoming 2017 Write the Docs Conference in Portland 03 Mar 2017

Guest Post -- MadCap Central: A Review for Companies Delivering Technical Communication Services 02 Mar 2017

February 2017

How do you learn what you need to learn to be successful as a technical writer? 24 Feb 2017

Guest post: Design choices for organizing API reference content with other documentation 21 Feb 2017

Recording of User-Centered Design Principles for Organizing Documentation 18 Feb 2017

Write the Docs Podcast episode 3: Trends for 2017 03 Feb 2017

January 2017

Technical Writing Trends and Predictions for 2017 28 Jan 2017

Simplified Technical English and HyperSTE 25 Jan 2017

Recording: Modern Technical Writing, by Andrew Etter (STC Silicon Valley chapter) 24 Jan 2017

Recording: Writing tech docs like a hacker with Jekyll 18 Jan 2017

My top 3 posts of 2016 are all Swagger-related -- lessons learned from 2016 analytics 17 Jan 2017

Swagger presentation recording -- Harnessing the Chi of Swagger in your REST API documentation 17 Jan 2017

FrameMaker and the mobile web: Evaluating Adobe FrameMaker's responsive HTML5 output 16 Jan 2017

MadCap Central -- a first look at MadCap’s new cloud-based collaboration and publishing solution 16 Jan 2017

How much code do you need to know to create API developer documentation? 06 Jan 2017

Attend my upcoming TC Dojo presentation on Swagger on Jan 9, 2017 06 Jan 2017

TC Camp in Santa Clara to be held Jan 21, 2017 06 Jan 2017

December 2016

Generalist versus specialist: What should you focus on with knowledge building in your tech writing role? 20 Dec 2016

Write the Docs Podcast Episode 2 (which Focuses on Findability) Now Available 18 Dec 2016

Updating a single page versus updating the documentation as a whole 14 Dec 2016

November 2016

Write the Docs Podcast episode 1: New podcast from the Write the Docs community 23 Nov 2016

Recording of Open Authoring -- Collaboration Across Disciplines presentation, by Ralph Squillace 15 Nov 2016

Review of Coding for Writers course by Peter Gruenbaum on Udemy 13 Nov 2016

Should you ever apologize for something product-related in your documentation? Looking at Apple's dongle documentation 06 Nov 2016

How to avoid becoming extinct in your technical writing career 06 Nov 2016

How to get crisp text callouts like in Apple's new Touch bar documentation -- and why you might not want to with translation projects 01 Nov 2016

October 2016

Markdown or reStructuredText or DITA? Choosing the right format for tech docs 28 Oct 2016

How to tell if you're a content strategist 26 Oct 2016

Apple's Two-Step Verification versus Two-Factor Authentication, or, When Marketing's lingo makes it impossible to communicate with plain speech 25 Oct 2016

How to respond to product disasters: Analyzing Samsung's response to their exploding phones in contrast to Dyn's response to the DDoS attack 23 Oct 2016

How to deliver newsletters for your Jekyll site 23 Oct 2016

Coding the sidebar navigation element for documentation websites 23 Oct 2016

From podcasts to audio books and now back to podcasts -- experimenting with a new angle 22 Oct 2016

Saving Your Sanity Through Better Client Relations -- with Alisa Bonsignore 18 Oct 2016

My gravity towards tools 17 Oct 2016

September 2016

Zooming out and in with navigation 25 Sep 2016

Kanban may be a better fit than scrum when you support large numbers of engineers 23 Sep 2016

How can technical writers thrive in agile environments? Event recording and details 20 Sep 2016

Implementing Swagger in your API documentation -- My ISTC article 08 Sep 2016

Recording of Let's Tell a Story -- Scenario-Based Documentation, by Matt Ness (STC Silicon Valley Presentation) 02 Sep 2016

Balancing the never-ending list of documentation to write with your natural interests and passions 02 Sep 2016

August 2016

The variety of tools tech comm professionals use 21 Aug 2016

Presentation recording: Hunting for API developer documentation jobs in the San Francisco Bay area, by Andrew Davis 15 Aug 2016

The complexities of translation and the need for dynamic variables in the build process 15 Aug 2016

Will the docs-as-code approach scale? Responding to comments on my Review of Modern Technical Writing 01 Aug 2016

The Story of Paligo: A new browser-based CCMS with all the features you'd ever want 01 Aug 2016

July 2016

Review of Andrew Etter's ebook on Modern Technical Writing 26 Jul 2016

Applying Tim Ferriss' 4-hour work week rules to tech comm projects 20 Jul 2016

Thoughts on Transforming Documentation Processes presentation at WTD: Evaluating the trend to treat documentation as code 15 Jul 2016

Context switching and efficiency -- Kanban to the rescue? 13 Jul 2016

Why Programming Sucks and the fallacy of documentation in the context of code chaos 12 Jul 2016

Thoughts on Documentation Avoidance for Programmers 09 Jul 2016

June 2016

How the Solve This! meetup format turned out -- plus some unachieved parallels with the Dead Poet Society 30 Jun 2016

The difference between marketing writing and technical writing in one small sign 28 Jun 2016

A jump in Google traffic due to content quality? 23 Jun 2016

Attend the "Solve This!" Write the Docs Meetup tomorrow (June 23, 2016) 22 Jun 2016

Examples of visual communication in developer documentation with the Android Vocabulary Glossary 21 Jun 2016

My technical communication contribution to the UX Careers Handbook 21 Jun 2016

Advanced formatting with Markdown using Jekyll and Includes 06 Jun 2016

More complex user process maps in documentation systems 03 Jun 2016

Interested in working as a technical writer at Amazon? 03 Jun 2016

May 2016

Examples of linear workflow user maps built with JS and CSS 30 May 2016

8 image translation issues for tech doc — guest post by Jeanine Shepstone 26 May 2016

11 images issues for tech doc systems — guest post by Jeanine Shepstone 26 May 2016

Presentation recording: Move Fast And ... Document Things? Lessons learned in building documentation culture at a startup, by Ruthie Bendor 22 May 2016

Presentation recording: Two Great Teams that Work Great Together: Bridging the Gap Between Documentation and Support 22 May 2016

Recording of 'Move fast and ... document things,' by Ruthie Bendor at Write the Docs 22 May 2016

Recording of 'Two great teams that work great together: Bridging the gap between documentation and support,' by Neal Kaplan at Write the Docs 22 May 2016

Some post-STC Summit thoughts 20 May 2016

Slides for Writing Tech Docs Like a Hacker with Jekyll presentation 17 May 2016

Slides for Documenting REST APIs Workshop — 2016 STC Summit Anaheim, Calif. 14 May 2016

How do you establish more context in a topic-based writing model? 11 May 2016

Getting sharp, clear text in screen captures — and making sense of Retina displays 10 May 2016

Jekyll Conf 2016 slides and video: Overcoming Challenges in Using Jekyll for Tech Docs 07 May 2016

Creating professional looking graphics in the easiest, simplest way possible 05 May 2016

Visual communication overview 01 May 2016

April 2016

Three types of knowledge every technical writer needs to be successful 27 Apr 2016

Recording of WTD presentation on Video Documentation, by Alicia Avrach 24 Apr 2016

Recording of STC-SV presentation on the Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins 24 Apr 2016

Seeing things from the perspective of a learner 20 Apr 2016

Eight reasons why documentation fails for users, and what to do about it 12 Apr 2016

API documentation workshop opportunity at the STC Summit 07 Apr 2016

Lightning talks from San Francisco Write the Docs meetup 03 Apr 2016

March 2016

Xeditor, a CMS editor for XML content 30 Mar 2016

REST API documentation workshop recording (STC Sacramento) 27 Mar 2016

Version 5.0 of my Documentation Theme for Jekyll now available 23 Mar 2016

Hi there – Let’s get casual… Guest post by Lavanya Krishnamurthy 21 Mar 2016

Shannon got into Stanford's MA Liberal Arts program 13 Mar 2016

Selling Girl Scout cookies 13 Mar 2016

Starting a new series on visual communication 12 Mar 2016

10 minute podcast on API technical writing with Ryan Weber on Stitcher 12 Mar 2016

February 2016

Retrospective — Looking back at the good and bad of previous experiences 27 Feb 2016

So People Don't RTFM? Write a FM That's Worth R'ing — Guest post by Marcia Riefer Johnston 24 Feb 2016

Lightweight DITA article in Technical Communication Journal 23 Feb 2016

I'm starting a new job at Amazon Lab126 21 Feb 2016

Answering questions in James Gill's upcoming book, How to Get Started as a Technical Writer 21 Feb 2016

What is the ideal tool for developer documentation environments? 21 Feb 2016

Updating from redcarpet and Pygments to Kramdown and Rouge on Github Pages 21 Feb 2016

Why didn't WordPress take off with tech docs? 16 Feb 2016

Two upcoming API documentation events this Thursday 16 Feb 2016

Is the only way to plug into a documentation CCMS through DITA/XML? 12 Feb 2016

Three models for single source publishing — and challenges with each 11 Feb 2016

My YAML tutorial in the context of Jekyll 08 Feb 2016

The third API course from Peter Gruenbaum on Udemy 08 Feb 2016

Upcoming REST API documentation workshop in Sacramento 08 Feb 2016

New section in API documentation course: The Job Market for API technical Writers 08 Feb 2016

January 2016

Challenges in documenting long JSON objects 21 Jan 2016

How to apply agile processes to manage your life's projects 21 Jan 2016

The problem with adopting bleeding-edge tools 10 Jan 2016

Spec-driven Development with RAML -- presentation by Michael Stowe to STC Silicon Valley chapter 09 Jan 2016

First video for API documentation course -- your feedback? 07 Jan 2016

Are technical writing blogs growing or dying? 05 Jan 2016

What is the technical writer's role in content marketing? 04 Jan 2016

Analyzing top posts on my blog during 2015 — Deciding between brand versus readership 01 Jan 2016

December 2015

My 2016 technical writing trends and predictions, or the ripple effects of API growth on technical writers 29 Dec 2015

Recording of Creating Documentation for Startups: Panel Discussion -- Write the Docs San Francisco 22 Dec 2015

My upcoming 2016 STC Summit workshop and presentation 22 Dec 2015

How do you stay updated with changes developers are silently making? 20 Dec 2015

Those pesky authoring tool questions, and an update on my adventures with Jekyll 19 Dec 2015

Recording of Version Control, Writers, and Worfklows by Richard Mateosian 17 Dec 2015

Question: How long does it take to ramp up on your Jekyll theme? 14 Dec 2015

Swagger UI probably the coolest thing I've done in API docs 13 Dec 2015

10 realizations as I was creating my Swagger spec and Swagger UI 10 Dec 2015

Guest Post: Could Software Perform Technical Writing? by Robert Desprez 04 Dec 2015

Single sourcing the Swagger spec and main documentation using Jekyll 03 Dec 2015

Version 4.0 released for the Jekyll Documentation Theme 03 Dec 2015

November 2015

Planning my API doc course 29 Nov 2015

Upcoming Write the Docs Meetup 17 Nov 2015

My pros and cons of using Jekyll for documentation 17 Nov 2015

Can you replace a CCMS with version control such as Git or Mercurial? 06 Nov 2015

Tell me about your career as a technical writer... 04 Nov 2015

Why incremental regeneration in Jekyll 3.0 is such a big deal 04 Nov 2015

October 2015

Increase efficiency 24 times faster when fixing errors — implications for technical writers on agile teams 27 Oct 2015

Podcast: Spec-driven Development of REST APIs, with a focus on RAML -- interview with Michael Stowe 12 Oct 2015

Udemy podcast (with me) and infographic on technical writing 06 Oct 2015

5 REST API resources to add to your reading list 03 Oct 2015

Tutorial for creating interactive consoles with RAML 03 Oct 2015

Question: If you weren't a technical writer, what would you be? 02 Oct 2015

September 2015

Why so little focus on API doc at tech comm conferences? 30 Sep 2015

Question: Can I earn a living blogging? 30 Sep 2015

Question: How long has your API doc course been available? 29 Sep 2015

Question: How are you publishing and delivering your docs? 29 Sep 2015

Question: How do I tell what platform people are using for API docs? 28 Sep 2015

Experimenting with a shorter post style 26 Sep 2015

Added native library API section to API doc course 26 Sep 2015

Upcoming "Ask Me Anything" (AMA) session 14 Sep 2015

Swagger tutorial for REST API documentation 14 Sep 2015

Survey analyzing skill requirements in job postings 12 Sep 2015

How to avoid broken links when single sourcing 11 Sep 2015

Editing workflows and reviews through Github's pull requests 10 Sep 2015

Comparing object-oriented design to content reuse 10 Sep 2015

How authorization works with APIs 04 Sep 2015

August 2015

What is a REST API? 28 Aug 2015

Proposals for 2016 *STC Silicon Valley Chapter* presentations now accepted 27 Aug 2015

My process for creating vector diagrams with Illustrator 23 Aug 2015

Version 3.0 of my Documentation theme for Jekyll released 13 Aug 2015

Question: What qualities should technical writers have to work at startups? 12 Aug 2015

Podcast: The divide between academics and practitioners -- Interview with Lisa Meloncon 10 Aug 2015

Why is there a divide between academics and practitioners in tech comm? 05 Aug 2015

July 2015

When are wikis ever successful? 30 Jul 2015

An easy way to support my site: Sign up for technical writing job alerts 30 Jul 2015

Podcast: How do design, length, and relevance affect how people use API reference docs -- interview with Bob Watson 30 Jul 2015

LearningDITA.com: A new online learning resource for DITA by Scriptorium 28 Jul 2015

How do you test content that's beyond your skill level? 28 Jul 2015

Should you add your testing scenarios into your documentation? 27 Jul 2015

Peter Gruenbaum has released part 2 of his Udemy course on API technical writing 24 Jul 2015

Survey results about the possible REST API workshop 24 Jul 2015

Is it inefficient to frequently switch contexts among multiple projects? 23 Jul 2015

Survey about possible REST API workshop — your feedback would be helpful 20 Jul 2015

Getting mobile friendly display and responsive design just right, especially with ads 17 Jul 2015

Reader question: How do I move forward out of a stagnant tech writing career? 15 Jul 2015

Should technical writers care about more than documentation? 14 Jul 2015

Build a technical writing portfolio by writing documentation for startups 10 Jul 2015

Communicating feedback from testing documentation 10 Jul 2015

Guest post: 10 New Things to Love and Hate About Flare 09 Jul 2015

Should QA test documentation? 09 Jul 2015

Listen to Ed Marsh's Content Content podcast with me as a guest 08 Jul 2015

The key to writing good documentation: Testing your instructions 07 Jul 2015

Pingdom reports with WordPress on Bluehost/MaxCDN versus with Jekyll on Github 07 Jul 2015

Three questions people ask me each week 01 Jul 2015

June 2015

Slides, notes, and lessons learned at the STC Summit 2015 in Columbus, Ohio 29 Jun 2015

My upcoming workshop and presentation at the STC Summit 2015 in Columbus, Ohio 18 Jun 2015

How to avoid early death from sitting down all day 18 Jun 2015

How do you authenticate your documentation? 17 Jun 2015

My daughter published a real video game through "Girls Make Games" camp 17 Jun 2015

Check out my conversation on ContentHug 17 Jun 2015

How can technical writers cut through engineering jargon and decode complex information? 08 Jun 2015

May 2015

Why no one stopped by my technical writing booth at career fair day 31 May 2015

Moved my blog from WordPress to Jekyll 29 May 2015

Integrating Documentation into engineering code and workflows 26 May 2015

API technical writing course on Udemy from Peter Gruenbaum, and some thoughts on documenting JSON 22 May 2015

Switched commenting systems to Disqus 17 May 2015

Introduction to technical writing -- slides and audio recording 16 May 2015

API Documentation presentation to East Bay STC chapter -- slides and recording 16 May 2015

How to design documentation for non-linear reading behavior 15 May 2015

Recording and slides from "Jekyll vs. DITA: Bridging the Gap Between Tech Comm and the Web" presentation 14 May 2015

User-centered documentation slides 14 May 2015

Upcoming presentation: Jekyll versus DITA: Bridging the Gap between Tech Comm and the Web 10 May 2015

April 2015

New series: User-centered documentation 23 Apr 2015

Final analysis between DITA and Jekyll 15 Apr 2015

Producing PDFs in DITA versus Jekyll 14 Apr 2015

Reviewing content in DITA versus Jekyll 13 Apr 2015

Creating links in DITA versus Jekyll 06 Apr 2015

Newbie to Technical Writer in 4 Easy Steps 03 Apr 2015

Building a table of contents with DITA versus Jekyll 02 Apr 2015

Creating re-usable chunks (conref) in Jekyll versus DITA 01 Apr 2015

March 2015

Variables and conditional processing in Jekyll versus DITA 26 Mar 2015

Authoring with Markdown in Jekyll versus Authoring with DITA in OxygenXML 26 Mar 2015

Check out Ed Marsh's podcast, and also My New series: Jekyll versus DITA 23 Mar 2015

Some thoughts on attending tcworld India 2015 22 Mar 2015

PDF still trumps browser-based help? 19 Mar 2015

Recording of API documentation workshop (REST and Javadoc) at tcworld India 2015 19 Mar 2015

Recording of Innovation in Technical Communication keynote at tcworld India 2015 18 Mar 2015

Slides for tcworld India 2015 presentations 11 Mar 2015

Reveal JS: An HTML5 alternative to PowerPoint, with support for SVG graphics 11 Mar 2015

Pushing content into any format with Jekyll 06 Mar 2015

How to create a help API 04 Mar 2015

February 2015

Static site generators start to replace web publishing platforms like WordPress 27 Feb 2015

Some web tools worth using in help solutions 26 Feb 2015

Piggybacking onto the innovation of the web 24 Feb 2015

Microsoft and the last 5 great technological innovations 20 Feb 2015

Interactive video workshop in San Jose this Saturday, 1-5pm 19 Feb 2015

The genius of Github and how it can transform tech comm 18 Feb 2015

XML and the web: drifting farther apart? 13 Feb 2015

The only significant innovation for tech comm 13 Feb 2015

A long list of technical innovations semi-relevant to technical writers 12 Feb 2015

Sustaining and disruptive innovations 10 Feb 2015

Podcast: The upcoming tcworld India conference on March 12-13, with Akash Dubey 09 Feb 2015

Why do we need PDFs? 05 Feb 2015

Upcoming workshop: Creating Interactive Video Tutorials, with Bernard Aschwanden on Feb 21 05 Feb 2015

Best practices for API documentation -- podcast with Andrya Feinberg 04 Feb 2015

Survival strategies for API documentation -- slides and recording 03 Feb 2015

Creating context-sensitive help by converting your help into a JSON API with Jekyll 01 Feb 2015

January 2015

Writing is like sorting laundry -- practical advice for tackling documentation projects 29 Jan 2015

10 reasons for moving away from DITA 28 Jan 2015

API workshop video + audio + slides + workshop files from TC Camp 27 Jan 2015

Reinventing the table of contents 26 Jan 2015

Implementing ScrollSpy with Jekyll to auto-build a table of contents 20 Jan 2015

Moving from passive to reactive documentation -- recording of presentation by Greg Koberger, ReadMe.com founder 19 Jan 2015

Most important factor in APIs is complete and accurate documentation 15 Jan 2015

API doc survey: Do engineers write API doc in the source code? 15 Jan 2015

API doc survey: How much of your doc process is automated? 15 Jan 2015

Several REST API tutorials using the EventBrite, Klout, and Flickr APIs 14 Jan 2015

Experimenting with Jekyll for tech comm 14 Jan 2015

API doc survey: Most challenging aspect of API documentation 12 Jan 2015

Jan 12 Silicon Valley STC meeting: Passive vs. reactive doc + readme.com 11 Jan 2015

Question: How do I add my DITA content in Confluence for SME review? 09 Jan 2015

Podcast: Unifying the API doc publishing toolchain, with Mark Baker 08 Jan 2015

API doc survey result: How to learn what you need to know? 07 Jan 2015

API doc survey result: How do you get the source files that contain code comments? 06 Jan 2015

API doc survey result: Automating REST API documentation 06 Jan 2015

Podcast: Automating REST API documentation, with Peter Gruenbaum 05 Jan 2015

New cost-per-click feature for advertising on I'd Rather Be Writing During 2015 05 Jan 2015

My *real* top 10 technical writing trend predictions for 2015 05 Jan 2015

Top 10 posts, podcasts, tweets of 2014 -- and what it all means 05 Jan 2015

API doc survey: Do you create API doc by looking at source code? 02 Jan 2015

API doc survey: What IDE do you use? 02 Jan 2015

API doc survey: Do you test out the API calls used in your doc yourself? 02 Jan 2015

Predictions for Top 10 Technical Writing Trends for 2015 01 Jan 2015

December 2014

Various Site updates: Added third column with dynamic sidebar, and more 29 Dec 2014

Question: Where are API documentation jobs for technical writers located? 24 Dec 2014

API doc survey: Authoring tools preferred by API documentation writers 24 Dec 2014

Learning how developers think, and other API doc insights: Podcast with Joe Malin 22 Dec 2014

API doc survey: The most common programming languages tech writers know 22 Dec 2014

API doc survey: The most popular type of APIs that technical writers document 17 Dec 2014

Getting a job in API documentation: Podcast with Andrew Davis 17 Dec 2014

I need your responses to my API Documentation Survey 12 Dec 2014

Authoring tools for startups -- Guest post by Vinish Garg 11 Dec 2014

Podcast download stats kind of mind-blowing 09 Dec 2014

DITA: Glossary terms and acronyms 04 Dec 2014

Free from limitations and imaginary lines 04 Dec 2014

Convert Markdown Content to DITA in 20 seconds 03 Dec 2014

November 2014

The Upcoming TC Camp Unconference and my morning API workshop 28 Nov 2014

Upcoming API Workshop with Sarah Maddox 28 Nov 2014

Tech comm on a map: See all the tech comm groups, meetups, conferences, events, and consultants on a Google map 25 Nov 2014

Dynamic content filtering with OxygenXML's webhelp output 19 Nov 2014

Add a mini-TOC to your OxygenXML webhelp topics 13 Nov 2014

Crystal Springs Reservoir ride, and other details 09 Nov 2014

Impressions from my first Write the Docs meetup 08 Nov 2014

The Evolution of Technical Writing 07 Nov 2014

Flat file systems versus database models for help 05 Nov 2014

The Author Experience -- Interview with Rick Yagodich 05 Nov 2014

October 2014

Simplifying DITA authoring by using a Markdown to HTML to DITA workflow 29 Oct 2014

Celebrating Lucy and her timeline 28 Oct 2014

Santa Clara to San Carlos bike ride 26 Oct 2014

API and SDK documentation: Notes from Ed Marshall's Workshop at Information Development World 25 Oct 2014

Slides and recording for "Perfecting the audio narration in instructional video" at Info Dev World 23 Oct 2014

Upcoming presentation at #InfoDevWorld: "Perfecting the Audio Narration in Instructional Videos" 21 Oct 2014

DocOps: Interview with Jim Turcotte 21 Oct 2014

San Francisco city-to-ferry loop bicycle ride 19 Oct 2014

Biking trip to Yosemite 16 Oct 2014

API Doc presentation slides and recording (San Francisco STC chapter) 16 Oct 2014

Import DITA's XHTML Output into WordPress 14 Oct 2014

Outside the tech comm tool bubble, there is a wide, wide world 09 Oct 2014

September 2014

Why developers will never adopt DITA 30 Sep 2014

Natural Bridges 28 Sep 2014

Maisie's peak and more 28 Sep 2014

Two major Confluence problems: poor content re-use and lack of wiki markup 24 Sep 2014

Using collapsible sections to bring tasks and concepts together (DITA) 22 Sep 2014

Foreword to Developing User Assistance for Mobile Apps, 2nd Edition 19 Sep 2014

Adding code comments through a sliding jQuery Sidr panel (DITA) 16 Sep 2014

STC Intercom Issue Entirely Dedicated to API Documentation 10 Sep 2014

Using WordPress natively for single source publishing and conditional content 08 Sep 2014

Upcoming presentation in downtown San Francisco: Publishing strategies for API documentation 02 Sep 2014

Challenges in using WordPress for publishing DITA content 02 Sep 2014

Thirteen life hacks 01 Sep 2014

August 2014

Author in DITA, publish with WordPress 19 Aug 2014

Woes of conditional text and topichead elements (DITA best practices) 10 Aug 2014

Benefits of tool diversity, part II 07 Aug 2014

Is tool fragmentation in tech comm a good thing? 05 Aug 2014

July 2014

Reviewing draft DITA content with subject matter experts: 6 essential points 31 Jul 2014

My DITA quick reference guide (QRG) 30 Jul 2014

Book Review: The Goldfinch, by Donna Tartt 27 Jul 2014

Writing documentation in an interactive world: Some thoughts on using easyDITA and OxygenXML 25 Jul 2014

The part of the brain you should listen to when writing 16 Jul 2014

June 2014

Content Re-use is so much better with DITA (and esp. with OxygenXML) 29 Jun 2014

Strategies for content re-use in Confluence 24 Jun 2014

10 technical writing principles to live by 20 Jun 2014

Information Development World and the Customer Experience -- A Podcast with Scott Abel and Val Swisher 18 Jun 2014

Introduction to API documentation: Interview with Scot Marvin 16 Jun 2014

Started a new job 12 Jun 2014

Lessons learned as a novice API technical writer -- Interview with Mary Linderman (podcast) 08 Jun 2014

The future of tech comm is developer doc 03 Jun 2014

May 2014

Creating code samples for API/SDK documentation (webinar recording, slides, and audio) 30 May 2014

How to embed looping videos on your web page 18 May 2014

My Intercom article on gamification and user engagement 18 May 2014

Recording of my STC Sacramento presentation -- Why users can't find answers in help material 18 May 2014

What does DITA-structured help look like? 15 May 2014

Complex tools versus simple tools 10 May 2014

Upcoming webinar: Creating code samples for API/SDK documentation 09 May 2014

DITA: Nested subheadings and the concept element 08 May 2014

DITA: Limitations with the chunk="to-content" attribute in relationship tables 02 May 2014

DITA hierarchical links, related links, short descriptions, and one-folder organization 01 May 2014

April 2014

DITA: Why DITA, metadata, working in code and author views, and relationship tables 25 Apr 2014

DITA: Folder hierarchy, conref, mapref, and more 22 Apr 2014

My DITA journey begins 16 Apr 2014

The need for robust tech comm authoring tools 13 Apr 2014

Strategies for using links with DITA 08 Apr 2014

STC Chapter provides lavish "all expenses paid" outing to San Diego zoo for members 01 Apr 2014

Now that debts are paid off, plan to travel the world for a year, documenting things 01 Apr 2014

Dita Von Teese to give keynote at DITA North America 2014 Conference 01 Apr 2014

New hot coals event to be highlight at Lavacon conference 01 Apr 2014

The Content Wrangler Announces New 52 Mini-Conference Model 01 Apr 2014

March 2014

Using metadata to control online navigation through portlets 27 Mar 2014

Writing skills versus technical skills, or, What I realized in solving a Sudoku puzzle 19 Mar 2014

soap! A new conference for technical writers in Poland 18 Mar 2014

Two months after leaving the church -- an update 16 Mar 2014

Do I need to take courses in technical writing? Guest post by Laura Palmer 07 Mar 2014

Videos and reflections from the 2014 Intelligent Content Conference 03 Mar 2014

Tobi Crabtree on Virtual Agents (Intelligent Content 2014) 03 Mar 2014

Val Swisher on Translation Without Borders at Intelligent Content 2014 03 Mar 2014

Noz Urbina on The Biological Imperative for Intelligent Content (Intelligent Content 2014) 03 Mar 2014

Mark Baker on Every Page Is Page One (Intelligent Content 2014) 03 Mar 2014

Rahel Bailie on the Language of Content Strategy (Intelligent Content 2014) 03 Mar 2014

Don Day on Connecting Intelligent Content with Micropublishing (Intelligent Content 2014) 03 Mar 2014

Theresa Putkey on Diagnosing and Solving Content Problems (Intelligent Content 2014) 03 Mar 2014

Kyle Wiens on gamification and iFixit / Dozuki at Intelligent Content 2014 03 Mar 2014

Sarah O'Keefe on The Many Facets of Content Strategy (Intelligent Content 2014) 03 Mar 2014

Marcia Riefer Johnston on Writing (Intelligent Content 2014) 03 Mar 2014

Tom Johnson on Blogging (Intelligent Content 2014) 03 Mar 2014

February 2014

Writers needed for Intercom issue on API documentation 26 Feb 2014

A simple way to write, edit, and publish documentation online using Google Docs and Markdown 25 Feb 2014

How can we know something that is totally unfamiliar to us? 20 Feb 2014

An argument for complexity rather than simplicity in technical communication 07 Feb 2014

Gamification and user engagement in e-learning and documentation 04 Feb 2014

January 2014

Will structure and style make documentation processes less costly? 26 Jan 2014

Growing trends for APIs and my favorite resources to learn technical information 20 Jan 2014

Upcoming interviews at the Intelligent Content Conference 16 Jan 2014

Why I left the Mormon church 16 Jan 2014

Single-page docs versus "Click Insanity" 12 Jan 2014

Upcoming presentation to Sacramento STC Chapter on Jan 16 12 Jan 2014

Tips for writing code comments in developer documentation 11 Jan 2014

Recording of STC Berkeley presentation on why users can't find answers in help 08 Jan 2014

DITA's output does not require separation of tasks from concepts 05 Jan 2014

The appeal of DITA 04 Jan 2014

Upcoming API Workshop in San Jose on Feb 8, 2014 01 Jan 2014

December 2013

How to lose weight without starving yourself 31 Dec 2013

WordPress tip: Create a series of posts 29 Dec 2013

Researching the right keywords (search engine optimization) 23 Dec 2013

Get a technical writing internship or on-the-job experience without having much time for it 18 Dec 2013

My Christmas wishlist on Techwhirl 18 Dec 2013

Single sourcing and duplicate content (search engine optimization) 16 Dec 2013

Introduction, frames, iframes, and tech comm tools (search engine optimization) 13 Dec 2013

Collapsible header sections -- more problematic than helpful 11 Dec 2013

TC Camp Unconference in San Jose, Calif. on January 25, 2014 10 Dec 2013

Making website banner ads more visible 05 Dec 2013

Is Atlassian Marginalizing Confluence Power Users? Guest Post by Steve Goldberg 03 Dec 2013

November 2013

A bucket list for a career in tech comm? 26 Nov 2013

Questions from readers: How to organize reviews, and whether a dedicated editor is worthwhile 21 Nov 2013

A few things tech writers frequently say: Videos tedious, topics best when short, people just use Google, and more 19 Nov 2013

The Bug Badge 17 Nov 2013

Balancing new and familiar: Avoiding the Groundhog day syndrome 07 Nov 2013

Imperfect content and the difficulty of writing video scripts 04 Nov 2013

October 2013

Everything I needed to know about technical writing I learned in preschool... 30 Oct 2013

Recording and slides for "Why users can't find answers in help" presentation to STC Silicon Valley 23 Oct 2013

What to do with old manuals from products you own 08 Oct 2013

My Upcoming Presentation at the STC Silicon Valley Chapter -- "Why Users Can't Find Answers to Their Questions in Help Content" 05 Oct 2013

Learning How to Communicate Visually in Documentation 03 Oct 2013

September 2013

How to Search Engine Optimize (SEO) Your Help Documentation 22 Sep 2013

Narrative Workflow Topics: Helping Users Connect the Dots Among Topics 12 Sep 2013

Reader Question: How do I create online help, how to guides, quick start tutorials, or video tutorials? 11 Sep 2013

Recommended Article: APIs are delivering on their promise (SD Times: Software Development News) 10 Sep 2013

Creating Good Content Requires Cross-Department Collaboration 06 Sep 2013

Sticking with Obvious Information Versus Creating Information that Users Need 04 Sep 2013

August 2013

Subheadings: Perhaps the Most Useful Technique in Technical Writing 23 Aug 2013

Examples Are a Primary Way That Complicated Concepts Become Clear 20 Aug 2013

Interactive Poll: Why Can't Users Find Answers to Their Questions in Help? 15 Aug 2013

Why I Test Nearly Everything 08 Aug 2013

When Organizing Big Data Content, It's Okay To Be Messy 07 Aug 2013

7 Ways to Learn Difficult Subjects in Order to Write Useful Content 01 Aug 2013

July 2013

Turning Around the Disdain for Help by Focusing on Content 18 Jul 2013

Messages from Sponsors -- July 2013 16 Jul 2013

Sample Chapter from Word Up! How to Write Powerful Sentences and Paragraphs, by Marcia Riefer Johnston 12 Jul 2013

Finding a Starting Point: Answering Questions or Addressing Purpose? 10 Jul 2013

June 2013

Abandoning the Social Network and Q&A Idea 29 Jun 2013

How do you answer every user's question? 28 Jun 2013

What Have Been My Most Successful Experiences in Connecting Help Material with Users? 26 Jun 2013

Notes from Future of Technical Communication Webinar 25 Jun 2013

Recording of "Video Tutorials for User Assistance" (UA Europe Presentation) 24 Jun 2013

Recording of "Making Content More Findable When Users Browse and Search" (UA Europe Presentation) 24 Jun 2013

Do We Need a New Approach to Help? Why Are Users So Apathetic Towards Help after 50 Years of Innovation? 18 Jun 2013

How Things Will Be in Tech Comm … After the Singularity? 15 Jun 2013

Version 2.0 of I'd Rather Be Writing -- More Community Driven 10 Jun 2013

Structured Authoring By For And Or Nor With In the Web 08 Jun 2013

Reader Question: How Do I Restrict Content by Role in the Same Output? 06 Jun 2013

Exploring Markdown in Collaborative Authoring to Publishing Workflows 04 Jun 2013

May 2013

Can Help Content Have Recognizable Facets? 29 May 2013

Faceted Search and Query Reformulation 28 May 2013

On Metadata and Help Content 27 May 2013

Moving Beyond the TOC in Organizing Help Content -- Illustrated Edition 22 May 2013

What Does Content Re-Use Look Like in a Web CMS? 17 May 2013

Is Structured Authoring (like DITA) a Good Fit for Publishing on a Website? 14 May 2013

Why Long Topics Are Better for the User 06 May 2013

Do Short Topics Make Information More Findable? 05 May 2013

Does Merging Support Content with Documentation Increase Findability? 01 May 2013

What makes Basketball Fun? Gamifying Exercise 01 May 2013

April 2013

Does DITA Encourage Authors to Fragment Information into a Million Little Pieces? 22 Apr 2013

How Do You Teach New Users Programming? 19 Apr 2013

How Can a Technical Writer Develop a Love of Programming Code? 18 Apr 2013

How Do You Gamify Writing? 17 Apr 2013

Why Do People Rank High on the MindTouch #Techcomm Influencer Report? 11 Apr 2013

Why Does Content Become Disorganized? 09 Apr 2013

Adding Syntax Highlighting to Code Examples Online and in Microsoft Word 04 Apr 2013

March 2013

Sample Expand and Collapse Code with Twisting Buttons 31 Mar 2013

Evaluating the Usability of Collapsible Sections (or jQuery's Content Toggle) 25 Mar 2013

Avoiding Quadrant Four 24 Mar 2013

How to Organize Page-Level Content 16 Mar 2013

Gamifying Chores 11 Mar 2013

What I Learned in Searching for a Job 03 Mar 2013

February 2013

Moving to California and Starting a New Job 15 Feb 2013

Two Competing Help Models: One-Stop Shopping or Specialized Stores? 13 Feb 2013

Single Sourcing and Redundancy 02 Feb 2013

January 2013

How to Get Programmers to Change User Interfaces 26 Jan 2013

Four Less Common Types of Technical Writers Companies Are Looking For 24 Jan 2013

Import DITA Webhelp Output into WordPress 21 Jan 2013

Single Sourcing Screen Captures to Print, Online, and Mobile Using Flare and Capture 20 Jan 2013

Looking at Search Analytics to Improve Help Content 19 Jan 2013

Top 10 Most Frequently Asked Questions about Technical Writing 17 Jan 2013

Connection Points with the Tech Comm Role 14 Jan 2013

Girl Scouts Painting and Comic Art Badges 13 Jan 2013

Discovering Girl Scouts 13 Jan 2013

Create a Child Theme to Customize a WordPress Theme 10 Jan 2013

Message from Sponsors — January 2013 07 Jan 2013

December 2012

Reader Question: "My Wish List for Technical Writing Tools" 31 Dec 2012

Moving Between the Agora and the Desert 16 Dec 2012

7 Ways to Increase Flare's Search Engine Optimization in Google's Results 15 Dec 2012

Knowledge Has a New Shape, and It's Not the Book 12 Dec 2012

Podcast: Include It All, Filter It Afterwards -- Interview with Mark Baker 11 Dec 2012

The Rebirth of My Podcast 11 Dec 2012

My Upcoming Presentations at User Assistance Europe in Manchester, England 08 Dec 2012

A Few Notes from Too Big To Know 06 Dec 2012

What Does "Every Page Is Page One" and "Include It All, Filter It Afterward" Mean? 04 Dec 2012

November 2012

Five Ways to Avoid the "Congratulations" Cliche as You Start a User's Guide 29 Nov 2012

Book Review: Your Brain at Work, by David Rock 27 Nov 2012

Incorporating Learning into Tech Comm Deliverables 26 Nov 2012

Implementing Highlighting in Madcap Flare's HTML5 Output 25 Nov 2012

Creating Video Tutorials for Android and iPhone Mobile Apps 20 Nov 2012

Exploring Flare's Mobile Webhelp Format in Depth 11 Nov 2012

Retina Display and Screen Capture Sizes in Online Help 10 Nov 2012

10 Realizations While Writing Documentation for a Mobile App 08 Nov 2012

October 2012

Staying Out of Maintenance Mode 29 Oct 2012

Writing in the Trenches Versus Writing on the Sidelines 27 Oct 2012

Upcoming STC Editing SIG Webinar: Writing and Editing Scripts for Video Tutorials 27 Oct 2012

Halloween Human Organ Donation Station 27 Oct 2012

Company Strategies for Blog Content That Avoids Controversy 22 Oct 2012

PowerPoint Slides from Lavacon Presentation on Producing Professional Sounding Audio in Video Tutorials 17 Oct 2012

The Double-Edged Sword of Hiding Controversial Information 16 Oct 2012

Podcast on Technical Writing 15 Oct 2012

Professional Technical Writing Careers -- Answers to Questions, by Cheryl Landes 15 Oct 2012

Book Review: No Easy Day 12 Oct 2012

Specializing in the Next Big Thing: A Few Lingering Thoughts from Lavacon 11 Oct 2012

Professional Technical Writing Careers -- Questions and Answers, by Steve Goldberg 07 Oct 2012

Exploring the Tech Comm Paradox 01 Oct 2012

September 2012

How to Create Video Tutorials -- A Five Step Process 27 Sep 2012

How to Change the World 24 Sep 2012

Incorporating Elements of Speech into Writing 18 Sep 2012

Keeping Scripts Fluid When Recording Video Tutorials 17 Sep 2012

Why Isn't Spoken Language Easier for Writers? 15 Sep 2012

Bringing the Scientific Mind to Tech Comm 11 Sep 2012

Quick Reference Guide Gallery 09 Sep 2012

Comparing Zumba to Technical Writing 05 Sep 2012

First Day of School 02 Sep 2012

August 2012

The Blame Game of RTFM 30 Aug 2012

Blending Tech Comm with Support 26 Aug 2012

Messages from Sponsors -- August 2012 22 Aug 2012

Summer Is Over, School Begins Again 20 Aug 2012

Guest Post: Core Skills for Technical Writers Often Overlooked 16 Aug 2012

Using the Proximity Principle to Design Online Help Navigation 13 Aug 2012

Why Glossaries Help Users Find Information 09 Aug 2012

This Theme Is Now Responsive 09 Aug 2012

Applying Progressive Information Disclosure to Online Help Navigation 09 Aug 2012

July 2012

Misconceptions about Topic-Based Authoring 31 Jul 2012

The Importance of Contextual Navigation, or Cross References in Topics 23 Jul 2012

Unconscious Meaning Suggested from the Structure and Shape of Help 18 Jul 2012

Why Do We Need Navigation At All? 12 Jul 2012

Writing as a Holy Calling 09 Jul 2012

June 2012

Taxonomy, Metadata, and Search: Notes from Seth Earley's Confab Workshop 25 Jun 2012

Returning to Findability 25 Jun 2012

How Can Newbies Learn Tech Comm Tools Given Their Cost? 21 Jun 2012

Writing User-Centered Documentation, or, My Best Days as a Technical Writer 21 Jun 2012

Turning Point (Wikis) 17 Jun 2012

Writing Is Harder Than Most Think (Wikis) 16 Jun 2012

A Guiding Metaphor (Wikis) 15 Jun 2012

Community and Collaboration (Wikis) 14 Jun 2012

Some Wiki Basics (Wikis) 13 Jun 2012

Is Collaborative Authoring Over-Hyped? 12 Jun 2012

The Need for Constant Updates (Wikis) 12 Jun 2012

My Journey To and From Wikis: Why I Adopted Wikis, Why I Veered Away, and a New Model 11 Jun 2012

Upcoming STC Webinar: Creating Help in a Wiki Environment 05 Jun 2012

An Ingenious Way to Solicit Community Contributions, or, How to Replace the Screen for an Asus Laptop UL50AG 01 Jun 2012

May 2012

Content Strategy Workshops: Interview with Rahel Bailie 25 May 2012

When Wikis Succeed and Fail 23 May 2012

Confab 2012: Thoughts and Reactions 19 May 2012

15 Tips for a Successful Conference Experience 18 May 2012

How Character Drives Story -- Book Review of Ann Patchett's State of Wonder 14 May 2012

Q&A: What should my major be for a career in technical writing? 12 May 2012

Trying New Things, Changing Interests 09 May 2012

Book Review: Mistborn, by Brandon Sanderson 08 May 2012

Stuck in a system 07 May 2012

April 2012

Asking questions is more important than finding answers -- why? 27 Apr 2012

Differences between blogs and wikis, and why you might need both 19 Apr 2012

Leveraging the wisdom of the 80/20 rule: Focusing on content that matters 17 Apr 2012

A Love Affair with Grapefruit 15 Apr 2012

Guest Post: Why I Love Wikis 14 Apr 2012

Finally Biking to Work 11 Apr 2012

March 2012

Subpage Titles on Wikis -- Challenges, Conventions, and Compromises 22 Mar 2012

Guest Post: Wikis Are the Future of Technical Documentation 20 Mar 2012

Guest Post: A Week in My Life as a Technical Writer (with some humor) 17 Mar 2012

Guest Post: Is Technical Writing Creative? 14 Mar 2012

Thinking About a Social Media Strategy: A Few Elements to Consider 08 Mar 2012

Technical Communication Metrics: What Should You Track? 02 Mar 2012

February 2012

Conferences I'm Attending This Year 28 Feb 2012

Why don't technical writers use wikis — or do they? 24 Feb 2012

Incensed at "Laid-back" Categorization of Technical Writing Career 24 Feb 2012

Why I Love Audible 21 Feb 2012

My New Email Strategy: The Email Game and ActiveInbox 20 Feb 2012

Webinar Recording: Designing Quick Reference Guides 18 Feb 2012

Webinar Recording -- Organizing Help Content: Breaking Out of Topic-Based Hierarchies 18 Feb 2012

Looking at The Peter Principle, Dilbert Principle, and Parkinson's Law 15 Feb 2012

On Being an Individual Contributor 10 Feb 2012

A Life of Its Own: An Essay About an Article That Was Never Published 08 Feb 2012

A Reverse Approach to Help Authoring: Writing Documentation Post-Release 02 Feb 2012

Brainstorming Solutions to Volunteer Management/Engagement 01 Feb 2012

January 2012

Messages from Sponsors -- January 2012 30 Jan 2012

STC Certification: An In-Depth Interview with Steve Jong 26 Jan 2012

Interview with Ugur Akinci about Technical Communication 23 Jan 2012

Upcoming Webinar: Designing Quick Reference Guides 23 Jan 2012

Graduate Research Findings about Technical Communication and Blogs in the Workplace 22 Jan 2012

Using JIRA to Track Writing Assignments 18 Jan 2012

A Lifetime of Reading Versus a Lifetime of Writing 13 Jan 2012

The "Home Depot Model" of Findability, or, Social Search 10 Jan 2012

Looking at Breadcrumbs in a New Way 05 Jan 2012

December 2011

What I Learned About Tech Comm During 2011 28 Dec 2011

The Urge to Correct: Frustrations with Language Translation and Misuse 27 Dec 2011

Using Tags to Increase Findability 26 Dec 2011

What Tools Do Technical Writers Use 19 Dec 2011

Kanban and Limiting the Scope of Work 18 Dec 2011

Matrix Foretells Future of Learning 15 Dec 2011

What I Like About Grandpa 14 Dec 2011

Grandpa Reading Runaway Bunny 14 Dec 2011

Buffalo on Antelope Island 14 Dec 2011

Hanging Out at Home 14 Dec 2011

Sitting Around at Home 14 Dec 2011

Kids Singing 14 Dec 2011

Misleading Documentation Metrics 14 Dec 2011

Writing My Last Chapter 13 Dec 2011

Counting Calories 11 Dec 2011

How Avery Got Earrings 11 Dec 2011

Grandma Nana Comes to Visit 11 Dec 2011

We Moved Downstairs 11 Dec 2011

King Size Bed Fits Four 11 Dec 2011

Some Thoughts on Technical Writing in the Cloud 09 Dec 2011

Slides from STC Webinar on Organizing Content (Findability) 05 Dec 2011

November 2011

My STC Webinar on Organizing Content -- This Thursday at 4pm EST 30 Nov 2011

Regret Over a Missed Career in Astronomy 27 Nov 2011

Discovering Antelope Island 27 Nov 2011

Reading Mistborn 27 Nov 2011

Cooking Tamales 27 Nov 2011

Wiki Culture, Reader/Writer Distinctions, and Divergence from Structured Authoring 19 Nov 2011

Should Technical Writing Be Taught in High School? (Collaborative Post) 19 Nov 2011

Why I Returned to Wikis for Help Authoring 14 Nov 2011

Messages from My Tech Comm Sponsors -- November 2011 11 Nov 2011

Survey about Technical Writers and Blogging Activities 11 Nov 2011

Senior Technical Writer Job Opening at the LDS Church 08 Nov 2011

Moving Towards the "Dark Side": From Technical Writing to Content Marketing 07 Nov 2011

Managing 60 + Volunteer Writers 06 Nov 2011

Using Treejack as a Method for Evaluating Your Help's Navigation 02 Nov 2011

The Importance of a Personal Face -- On Halloween 01 Nov 2011

October 2011

Blog Versus Web Log: Back to Origins 31 Oct 2011

Adding Captions to Youtube Videos 24 Oct 2011

Building Trust in a Corporate Blog 21 Oct 2011

The Conference Proposal I Didn't Submit 19 Oct 2011

Customizing the "No Results Found" Page with Helpful Wayfinding Tips 17 Oct 2011

Appearing on The Forge Show from TechSmith Today at 2pm EST 13 Oct 2011

Visual Storytelling Guides: A New Deliverable in Technical Communication? 12 Oct 2011

Visually Appealing Documents Combine Text with Images 10 Oct 2011

Why Rubrics Fail as a Means of Measuring Documentation Quality 05 Oct 2011

September 2011

What I've Learned from Lunchtime Creative Writing Workshops 30 Sep 2011

How I Took Back My E-mail Inbox 29 Sep 2011

Recordings of Fathers Blessings 27 Sep 2011

The Proximity Problem for Technical Writers 23 Sep 2011

Book Review: The Hunger Games, and a Possible Parallel for Technical Writers 21 Sep 2011

Should You Get a Graduate Degree in Technical Writing? 19 Sep 2011

Collaborative Post: Why Is the "Technical" More Important Than the "Writing" 18 Sep 2011

What Does It Mean to Know How to Write? 09 Sep 2011

My Review of the New Testament 08 Sep 2011

Three Solutions to the Corporate Blogging Paradox 02 Sep 2011

August 2011

Book Review: The Lonely Polygamist, by Brady Udall 31 Aug 2011

Interview with Kevin Cuddihy, Editor of the STC Notebook Blog 23 Aug 2011

Stewart Falls: One Last Outing Before Summer Ends 21 Aug 2011

How Swimming Has Changed 19 Aug 2011

Blown Away by Author-it Aspect 18 Aug 2011

Storm Returns Home 18 Aug 2011

The Big Hill 17 Aug 2011

Book Review: A Practical Guide to Designing with Data, by Brian Suda 16 Aug 2011

Windy Night and a Stray Cat 14 Aug 2011

Messages from Sponsors -- August 2011 12 Aug 2011

My Problem with Fiction, and How I Tried to Resolve It 11 Aug 2011

Sidewalk Chalk at Thanksgiving Point Gardens 09 Aug 2011

Familiarity Affects Preferences for Text or Video 08 Aug 2011

Guest Post: CMS UX Woes. It Shouldn't Be This Hard. 04 Aug 2011

Book Review: Developing User Assistance for Mobile Apps, by Joe Welinske 02 Aug 2011

July 2011

Swimming at the Lehi Legacy Center 31 Jul 2011

Thanksgiving Point Gardens Outing 26 Jul 2011

Thinking More About Family 25 Jul 2011

Our Spring View Farms Trail Adventure 24 Jul 2011

Up and Down Directions 24 Jul 2011

A Few Notes from Usability Testing: Video Tutorials Get Watched, Text Gets Skipped 22 Jul 2011

Google Plus as a Professional Communication Tool 18 Jul 2011

Collaborative Post: Giving Guidance to a Masters Student about Technical Writing Careers 14 Jul 2011

Building on Past Successes for Future Directions 13 Jul 2011

Groupon's Copywriting Style 10 Jul 2011

On Content Strategy and Identity 01 Jul 2011

June 2011

"One Day I'm Going to Figure Out the Solution to Help..." 28 Jun 2011

I want to be a spy .... 26 Jun 2011

The Most Important Stories ... Aren't the Ones I'm Writing 25 Jun 2011

The Value of Content 24 Jun 2011

On Prayer 22 Jun 2011

Why Is Corporate Blogging So Hard? 21 Jun 2011

On telling real stories 21 Jun 2011

Presentations Versus Conversations 17 Jun 2011

Technical Writing in China 15 Jun 2011

MindTouch Webinar — Organizing Help Content: The Problem of Findability 09 Jun 2011

Diverging Directions for Tech Comm: Social Media or Structured Authoring 09 Jun 2011

Does Translation Mean You Should Omit Illustrations? 07 Jun 2011

Message from Sponsors -- June 3, 2011 03 Jun 2011

Join the LDSTech Blog Project and Write Articles for Your Portfolio 02 Jun 2011

May 2011

Making Up Stories 30 May 2011

The Moment 30 May 2011

Where Topic-Based Authoring Fails: End-to-End Scenarios 25 May 2011

What Does It Mean to Be Innovative? 24 May 2011

Moving from Google Reader to Twitter Hashtags 21 May 2011

Podcast: Organizing Help Content: Breaking Out of Topic-based Hierarchies 18 May 2011

Every Page Is Page One 16 May 2011

WordPress Workshop Outline for the STC Summit 15 May 2011

Examples of Help Systems that Provide Users with Multiple Entry Points? 13 May 2011

Will We Still Know Us, Tomorrow? 10 May 2011

Mooer's Law and Findability 09 May 2011

Avoiding Burnout as a Technical Writer [Collaborative Post] 06 May 2011

Messages from Sponsors -- May 4, 2011 04 May 2011

Collaborative Posts Q&A 04 May 2011

A Paradox of Navigation Metaphors for the Web 02 May 2011

The Butterfly Paths 02 May 2011

Saratoga Hot Springs 01 May 2011

April 2011

Content Strategy for Content Agility 30 Apr 2011

Predicting Tech Comm's Future for Mobile 29 Apr 2011

Cedar Fort cemetery 28 Apr 2011

Introducing Technical Writing World, a New Social Network for Technical Writers 28 Apr 2011

Topic Chunking and The Broken Alarm Clock 27 Apr 2011

The Importance of Chunking for Sorting 18 Apr 2011

Guest Post: To each their own 16 Apr 2011

Book Review: Everything is Miscellaneous, by David Weinberger 15 Apr 2011

Book Review: Letting Go of the Words, by Ginny Redish 08 Apr 2011

Getting Others to Work for You -- The First Step Toward Scalability 07 Apr 2011

Messages from My Sponsors -- April 6, 2011 06 Apr 2011

Podcast: Content Strategy and Agility, with Noz Urbina 05 Apr 2011

How to Become a Content Strategist [Collaborative Post] 01 Apr 2011

March 2011

Book Review: Elements of Content Strategy, by Erin Kissane 29 Mar 2011

Book Review: Search Patterns, by Peter Morville and Jeffrey Callender 28 Mar 2011

New Content Strategy Podcast and Other Good Resources 25 Mar 2011

Seven Methods of Classification in a Hymnbook 24 Mar 2011

Organizing Help Content: Breaking Out of Topic-Based Hierarchies 21 Mar 2011

Podcast: A Practical Guide to Information Architecture, with Donna Spencer 18 Mar 2011

Arguments for and Against Tripane Help 17 Mar 2011

Podcast -- Visual Composing: Document Design for Print and Digital Media, with Jo Mackiewicz 14 Mar 2011

The Real Source of Findability 10 Mar 2011

Update on the Search for Enterprise Authoring 08 Mar 2011

Podcast with Alan Houser -- Candidate for STC Vice President 07 Mar 2011

Podcast with Victoria Koster-Lenhardt -- Candidate for STC Vice President 07 Mar 2011

Lots of Conferences Taking Place 04 Mar 2011

February 2011

Trends in Search Engine Optimization -- Shifting from Search to Social? 28 Feb 2011

Post-Publishing Word Count Can Be Three Times as Long 25 Feb 2011

I am perhaps finishing my basement, someday 23 Feb 2011

WordPress Tips: Alternatives to Akismet, Design Software, and Dummy Content 22 Feb 2011

The Enterprise Help Authoring Problem 16 Feb 2011

"Powerful as a consumer, lame as an employee" 15 Feb 2011

Formalizing My Help Strategy 08 Feb 2011

The Problem of Free and the Long Tail of Content Production 07 Feb 2011

From DITA to VITA: Tracing Origins and Projecting the Future 02 Feb 2011

January 2011

Making Help Content Enjoyable to Read -- Impossible Quest? 25 Jan 2011

Free Ticket to Intelligent Content 2011 Conference 24 Jan 2011

Less Text, Please: Contemporary Reading Behaviors and Short Formats 21 Jan 2011

Minimalistic Callouts Heighten Visual Appeal 17 Jan 2011

WordPress Tip: Add a Calendar to Your WordPress Site 14 Jan 2011

Findability and The Information Paradox 12 Jan 2011

*Don't know how you do it all*: Some Thoughts on Productivity 11 Jan 2011

Structured Authoring Survey from Scriptorium 10 Jan 2011

Are Certificate Programs Helpful for Transitioning into Technical Writing? [Collaborative Post] 06 Jan 2011

My Review of the Old Testament (really) 05 Jan 2011

December 2010

Martin Luther and Technical Communication 29 Dec 2010

Technical Writing – Making Resolutions for the New Year 27 Dec 2010

When Your WordPress Upgrade Fails 26 Dec 2010

Screencasting Tip: Self-Dub the Audio 26 Dec 2010

Participatory Economics: Are Companies Budgeting for Social Media? 23 Dec 2010

Why I'm So Visible 22 Dec 2010

Content Curation versus Content Creation 22 Dec 2010

Does Tech Comm Fit into Mobile Trends? 21 Dec 2010

Give the Perfect Gift this Season: A Laminated Quick Reference Guide 20 Dec 2010

"Known Limitations": Making the Negative Space of Help Content a Little More Explicit 16 Dec 2010

Do community efforts work? 14 Dec 2010

My Comments on "Best Careers 2011: Technical Writer - US News and World Report" 10 Dec 2010

Simplicity in a 550 page manual? 09 Dec 2010

WordPress Tip: Integrating a WordPress Blog into your Website 09 Dec 2010

The Perfect Voice -- Professional or Authentic? 07 Dec 2010

Doc Plan Pains and Empowerment 03 Dec 2010

Adobe Illustrator and InDesign Integration with Layered Images [Visual Imagination #3] 02 Dec 2010

November 2010

Technology vs. Content, or Why Teaching WordPress Is Frustrating 29 Nov 2010

Review of Alan Porter's Wiki: Grow Your Own for Fun and Profit 25 Nov 2010

Forum → Wiki → Blog Workflow 24 Nov 2010

Podcast: Educational Programs and Workplace Practices 23 Nov 2010

Tactics for Survival: A Technical Writers Field Guide to Overcoming the Forces of Petty PMs and Broken IT Environments 22 Nov 2010

My Brand Is ... 18 Nov 2010

Diverse Content and the Long Tail of Search Engine Metrics 16 Nov 2010

10 Quick Tips for Project Managers about Help Content 11 Nov 2010

When Help Content Is Forgotten 10 Nov 2010

Text Matters 05 Nov 2010

"I need your help with some documentation" (Xtranormal Movies) 04 Nov 2010

What Is Chartjunk? [Visual Imagination #2] 01 Nov 2010

October 2010

Being Contrarian 29 Oct 2010

What's the Statistical ROI of Technical Documentation? [Collaborative Post] 27 Oct 2010

Strategy Versus Tactics and the Ongoing Debate about Roles 26 Oct 2010

Why Help Content Fails and #contentstrategy 22 Oct 2010

Technical Writing Is More Than "Click This, Select That" [Podcast] 21 Oct 2010

Why Tech Comm Is a Career Path of Last Resort for Students 19 Oct 2010

Are Academics Just Talking to Themselves? 18 Oct 2010

Technical Communication Careers: Getting Started and Finding Your Niche (BYU Idaho Presentation) 13 Oct 2010

Guest Post on Firehead Blog -- "Finding a Content Strategy for Your Blog" 11 Oct 2010

Paper.li as an Alternative to Google Reader [Screencast] 08 Oct 2010

Podcast: Finding and Creating Relevant Content -- Strategies for Social Media 08 Oct 2010

Podcast: Developing a Personal Voice in Audio (Intermountain-STC event) 06 Oct 2010

Seeing Before Reading: Messages Encoded in the Design of Information [Visual Imagination #2] 05 Oct 2010

The Increasing Momentum of Content Strategy 04 Oct 2010

Eight Defining Questions that Shape Content Organization [Organizing Content #29] 01 Oct 2010

September 2010

Students Contemplate Whether a Technical Writing Career Will Be Fulfilling 30 Sep 2010

Visuals Engage Users -- Why Aren't There More Illustrations in Help Content? [Visual Imagination #1] 28 Sep 2010

Organizing Content for Constructivist Learning [Organizing Content #28] 27 Sep 2010

Substandard Wages for Technical Writers: A Growing Trend? 23 Sep 2010

Is Rhetoric Relevant? Considering the "Message in Context" [Organizing Content #27] 22 Sep 2010

WordPress Tip: The Concept of Inheritance with CSS 19 Sep 2010

WordPress Tip: Change Your Post Title Color 18 Sep 2010

Why No One Will Hire You: 40 Professionals Give Advice on Improving a Technical Writer's Resume [Collaborative Post] 17 Sep 2010

Downloading Audio from the STC Summit 17 Sep 2010

WordPress Tip: Changing the Styles on Your WordPres Blog 16 Sep 2010

Instructional Design Versus Technical Communication 16 Sep 2010

Searching STC Resources for Information 15 Sep 2010

WordPress Tip: Making Your WP-CONFIG File Secure 14 Sep 2010

You learn more from users in 5 minutes than you do from 2 weeks of project meetings 14 Sep 2010

WordPress Tip: Editing Posts in Bulk 13 Sep 2010

WordPress Tip: Inserting a Gallery of Images into a Post 12 Sep 2010

WordPress Tip: Adding Custom Fields in Posts 11 Sep 2010

40 Foundational Books for Technical Writing 10 Sep 2010

WordPress Tip: Implementing Photo Galleries 09 Sep 2010

Why Learning Software Is So Hard, and Organizing Content into Levels [Organizing Content #26] 09 Sep 2010

WordPress Tip: Moving Images with Site Migrations 08 Sep 2010

WordPress Tip: Adding an Edit Link for Each Post 07 Sep 2010

More Students Questions about Technical Writing 07 Sep 2010

The Importance of Visual Communication, or How to Build a Dirt Sifter 06 Sep 2010

WordPress Tip: Showing Ads in Your Sidebar 06 Sep 2010

Answers About the Field of Technical Writing for Students 06 Sep 2010

WordPress Tip: Making Elements Overlap on Your Site 05 Sep 2010

WordPress Tip: Eliminating Spam 04 Sep 2010

New Baby Molly 03 Sep 2010

Organizing for Learnability [Organizing Content #25] 01 Sep 2010

August 2010

WordPress Tip: Showing the Full Content Versus the Excerpt 31 Aug 2010

WordPress Tip: Improve Your Blog's Loading Speed 30 Aug 2010

Perspectives on a Career in Technical Writing: Responses from 16 Tech Comm Professionals 30 Aug 2010

I miss working with my hands 25 Aug 2010

100 Rejected Summit Proposals 24 Aug 2010

Best Practices for Writing Interface Text [Organizing Content #24] 13 Aug 2010

The Interface Is Text [Organizing Content #23] 11 Aug 2010

WordPress Tip: When you Forget your WordPress Username and Password 10 Aug 2010

The Technical Writer as an Outsider: How Ambitious Are You? [Organizing Content #22] 06 Aug 2010

WordPress Tip: Embed a Video into a Post Using WordPress's Auto-Embed Feature 04 Aug 2010

Editorial Strategies and Mind Games 03 Aug 2010

Introduction to WordPress -- Recording of WordPress Webinar 02 Aug 2010

July 2010

Principles for Organizing Print Material [Organizing Content #21] 30 Jul 2010

The Role of the Gatekeeper 28 Jul 2010

Relying on the Wisdom of the Crowds with Help Authoring [Organizing Content #20] 27 Jul 2010

WordPress Tip: Integrate Constant Contact with WordPress 27 Jul 2010

Moving into Technical Writing -- A DICE Article and More Links 22 Jul 2010

WordCamp Utah is August 28 22 Jul 2010

Emergence [Organizing Content #19] 20 Jul 2010

Replaceability 19 Jul 2010

Captivate Versus Camtasia Studio 18 Jul 2010

Message from the Sponsors, July 16 16 Jul 2010

Problem Solving and Sprinkler Repair 15 Jul 2010

WordPress Webinar July 13 with the STC Consulting and Independent Contracting SIG 12 Jul 2010

Add WordPress 3.0 Navigation System to Your Site 12 Jul 2010

Free Copy of Camtasia Studio 7 and Snagit 10 12 Jul 2010

24 Hours of Screencasts with Camtasia Studio 12 Jul 2010

Showing Youtube Captions by Default in Another Language 08 Jul 2010

Separating Basic from Advanced Topics: How Twitter Organizes Their Help [Organizing Content #18] 08 Jul 2010

Do Some Project Managers Suffer from the Dunning-Kruger Effect? 07 Jul 2010

"Load config.xml failed" message with Notepad++ 06 Jul 2010

Does a Technical Writer Need to Understand Web Design? 06 Jul 2010

Save $50 on Registration to Lavacon Conference in San Diego 04 Jul 2010

Breaking Things as a Form of Creativity 01 Jul 2010

June 2010

Organizing Content as Story [Organizing Content #17] 29 Jun 2010

Tiny Tasks and Content Dilution 29 Jun 2010

With Blog Usability, Provide Context and Avoid Mystery Puzzles 28 Jun 2010

Experimenting with a New STC Chapter Meeting Model 28 Jun 2010

Designing from the Content/Story Out 28 Jun 2010

Can Blogs Work as a Web Platform for Help? [Organizing Content 16] 23 Jun 2010

Madcap Software Launches MadNewz Newsletter 22 Jun 2010

Removing Inline Links to Increase Readability 19 Jun 2010

Lavacon's Web 2.0 Conference Website 18 Jun 2010

Dr.Explain is a Gold Sponsor of the European User Assistance Conference 2010 17 Jun 2010

e-Learning Event Coming Up This Friday (Utah location) 17 Jun 2010

Faulty Assumptions About the Scope of Help Content? [Organizing Content 15] 11 Jun 2010

The Semantic Web and Content Findability: Interview with Patrick Warren [Organizing Content 14] 10 Jun 2010

Using Mediawiki Templates to Organize Content [Organizing Content 13] 09 Jun 2010

New Menu Navigation System in WordPress 3.0 09 Jun 2010

Help Authoring Tool Comparison from Sarah Maddox 09 Jun 2010

From Help Authoring Tools to Web Tools, Especially Wikis [Organizing Content 12] 03 Jun 2010

May 2010

WordPress Tip: There's a Plugin for That 30 May 2010

Search Engine Optimizing Your Help Content for Google [Organizing Content 11] 28 May 2010

Figuring Out Search Algorithms [Organizing Content 10] 27 May 2010

Browse Versus Search: Stumbling into the Unknown Unknown [Organizing Content 9] 26 May 2010

Second-Level Faceted Navigation [Organizing Content 8] 25 May 2010

WordPress Tip: Backing Up Your Database 24 May 2010

Implementing Faceted Classification/Search with a Help Authoring Tool [Organizing Content 7] 21 May 2010

Faceted Classification, Faceted Search [Organizing Content 6] 20 May 2010

Topic-Based, Hierarchical Navigation [Organizing Content 5] 19 May 2010

Imposing Order Versus Observing Order [Organizing Content 4] 18 May 2010

Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] 17 May 2010

Introducing Project Swordfish [Organizing Content 2] 17 May 2010

New Series: Organizing Content [Organizing Content 1] 17 May 2010

25 Facets for Navigation [Organizing Content 5] 17 May 2010

Changing Your Career to Technical Writing [Guest Responses from Bill Albing and Alyssa Fox] 16 May 2010

"Tom Johnson: A Modern Day Technical Writer" -- NIU Article 16 May 2010

WordPress Tip: Creating WordPress Themes to Match Existing Sites 15 May 2010

A Few Ways to Make the Next STC Summit Better, #stc10 11 May 2010

Videocast Gallery from the STC Summit in Dallas, #stc10 09 May 2010

Finding Time to Draw: Ben Minson at the STC Summit in Dallas, #stc10 09 May 2010

New Variables for Technical Writing Project Managers: Larry Kunz at the STC Summit in Dallas, #stc10 09 May 2010

Tough Situations for Technical Communication Managers: Saul Carliner at the STC Summit in Dallas, #stc10 09 May 2010

The Do-It-Yourself Philosophy: Saul Carliner at the STC Summit in Dallas, #stc10 09 May 2010

SXSW Conference Versus STC Summit: Anne Gentle and Janet Swisher at the STC Summit, #stc10 09 May 2010

Simple Tips for Website Accessibility: Brenda Huettner at the STC Summit in Dallas, #stc10 09 May 2010

Old Guard Versus New Guard: Whitney Hess at the STC Summit in Dallas, #stc10 09 May 2010

Pay-per-Content Versus Free: Char James-Tanny and Bill Swallow at the STC Summit in Dallas, #stc10 07 May 2010

Upcoming Books from XML Press: Richard Hamilton at the STC Summit in Dallas, #stc10 07 May 2010

Embedded Links and Online Reading Accessibility: Whitney Quesenbery and Caroline Jarrett, #stc10 07 May 2010

Breaking into the Mobile Market: Joe Welinski at the STC Summit in Dallas, #stc10 07 May 2010

The Art of Questioning: Rich Maggiani at the STC Summit, #stc10 06 May 2010

Storytelling for User Experience: Whitney Quesenbery at the STC Summit #stc10 06 May 2010

Trending Towards Mobile: Neil Perlin at the STC Summit #stc10 04 May 2010

Trust and Transparency: Leadership Day at the STC Summit #stc10 03 May 2010

What I'm presenting on at the STC Summit in Dallas, #stc10 01 May 2010

April 2010

The Compulsion to Figure Things Out 30 Apr 2010

Quoted in Technical Writing Careers Blurb in U.S. News & World Report 29 Apr 2010

“Blogs are Still Where Substantive Conversations are Happening.” 29 Apr 2010

Typography for Lawyers 29 Apr 2010

Podcast: From Overlooked to Center Stage (Overlooked) 28 Apr 2010

Message from the Sponsors -- April 27, 2010 27 Apr 2010

Why Tech Comm Professors Don't Teach Video 27 Apr 2010

Story (Overlooked) 26 Apr 2010

Why Usability is Praised and Tech Comm is Ignored 26 Apr 2010

Podcast: “Anyone Can Write”: Changing Roles for Technical Communicators 26 Apr 2010

Podcast: Trends in Technical Communication 25 Apr 2010

Epiphany: Cross Pollination (Overlooked) 25 Apr 2010

Crisis Point: Problems with Multiple Roles (Overlooked) 24 Apr 2010

Catalyst 4: Wiki Manager (Overlooked) 23 Apr 2010

Catalyst 6: QA Testing (Overlooked) 22 Apr 2010

Catalyst 2: User Experience (Overlooked) 21 Apr 2010

Catalyst 1: Audiovisual Role (Overlooked) 20 Apr 2010

The Long Tail Applied to Writing 20 Apr 2010

The Yearning: Career Trajectory (Overlooked) 19 Apr 2010

WordPress Tip: Quick Tip for Reducing Spam 18 Apr 2010

The Problem: "Just a Writer" (Overlooked) 18 Apr 2010

Intro to From Overlooked to Center Stage (Overlooked) 17 Apr 2010

Presenting at the Atlanta Currents Conference (Overlooked) 11 Apr 2010

Podcast: Ten Voiceover Techniques (PodcampSLC) 11 Apr 2010

Why "This American Life" Is My Favorite Podcast 07 Apr 2010

My STC Summit Proceedings paper on voiceover techniques (Voiceover) 07 Apr 2010

Feasibility, Believability, and Fixability: Three Reasons Not to Use a Professional Voiceover Actor 02 Apr 2010

Comparing Creative Writing with Technical Writing (2 min Videocast) 01 Apr 2010

March 2010

Message from the Sponsors — March 30, 2010 Dr. Explain, Madcap Software, & more 30 Mar 2010

When Social Media Becomes Hollow 29 Mar 2010

Breathing correctly (Voiceover) 26 Mar 2010

Recording with the right microphone (Voiceover techniques) 25 Mar 2010

Adding inflection (Voiceover) 23 Mar 2010

Fixing Fumbled Sentences 17 Mar 2010

WordPress Tip: Integrate Google Calendar into WordPress 16 Mar 2010

Avoiding phlegm in your throat with voiceovers (Voiceover) 12 Mar 2010

Smiling while you narrate (Voiceover) 11 Mar 2010

Avoiding plosives and breathing noises (Voiceover) 10 Mar 2010

Avoiding a sense of rambling (Voiceover) 09 Mar 2010

Sounding natural (Voiceover) 08 Mar 2010

Finding an acoustic environment (Voiceover) 04 Mar 2010

Message from the Sponsors 03 Mar 2010

Podcast: What's New in Flare 6 — Interview with Mike Hamilton 02 Mar 2010

Podcast: Documentation in the Cloud 01 Mar 2010

February 2010

WordPress Tip: Avoid Getting Hacked through Bluehost's cPanel 27 Feb 2010

Finding Space to Breathe: Managing Overwhelming End-of-Project Tasks 26 Feb 2010

Together or Apart: Collaboration Models for Technical Writing 22 Feb 2010

The Art of Asking Questions 17 Feb 2010

Praise: The Worst Feedback You Can Give Developers? 15 Feb 2010

"I never really understood that feature, so I left it alone..." 12 Feb 2010

The Common Language Everyone Speaks 10 Feb 2010

Cures for the Information Exclusion Complex 08 Feb 2010

WordPress Tip: Add More Widget Areas to Your WordPress Theme 07 Feb 2010

What Would a WordPress Template for Chapter Sites Look Like? 02 Feb 2010

Fragmented Communities and the Chapter/SIG Web Site Problem 01 Feb 2010

January 2010

Madcap Flare's Extensibility: Adding jQuery to Flare 26 Jan 2010

Web Site Critique and WordPress Q&A Webinar This Thursday 26 Jan 2010

Podcast: Riding the Tide of Technical Communications Consulting 21 Jan 2010

Intermountain STC Chapter Meeting This Wednesday at 7 pm 19 Jan 2010

The Turnaround Screencast 19 Jan 2010

DITA Features in Madcap Flare Webcast Tuesday at 11 a.m. EST from Scriptorium 19 Jan 2010

How to Embed Video on a Web Page 16 Jan 2010

Trying to Find a Theater Stage/Voice for an Impossible Situation 14 Jan 2010

Notes on My Latest Screencasts 12 Jan 2010

Implementing Google Custom Search on WordPress 08 Jan 2010

The Case of the Stolen Documentation 06 Jan 2010

Directions I'm Going in 2010 04 Jan 2010

Aligning Yourself with a Cause 02 Jan 2010

December 2009

A Creative Way to Become a Technical Writer 30 Dec 2009

If No One Reads the Manual, That's Okay 27 Dec 2009

Podcast on getting a job in technical writing (TW Job) 26 Dec 2009

Volunteer for a position in the STC or other organization (TW Job) 25 Dec 2009

Move to a tech hub city to find a job in technical writing (TW Job) 24 Dec 2009

What You Cannot Do Sitting Down 24 Dec 2009

Start a blog (TW Job) 23 Dec 2009

Top Trends in Technical Communication 23 Dec 2009

Podcast: The Myth of Single Sourcing 21 Dec 2009

Put together a portfolio (TW Job) 21 Dec 2009

Learn some tools (TW Job) 20 Dec 2009

WordPress 2.9 Released 20 Dec 2009

Get real experience doing technical writing (TW Job) 19 Dec 2009

Removing ice from a driveway is like .... everything 19 Dec 2009

Learn the basics of technical writing (TW Job) 18 Dec 2009

Trying Out Picture in Picture in Screencasts 17 Dec 2009

PowerPoint from Screencasting Webinar 17 Dec 2009

Upcoming Webinar on Screencasting 14 Dec 2009

WordPress Tip: How to Transfer WordPress to a New Web Host 14 Dec 2009

Design Fixations with Mediawiki Skins 14 Dec 2009

Collaborative Authoring Trends and Costs 11 Dec 2009

Adding the Human Element in Screencasts 08 Dec 2009

Ramping Up on Mediawiki 06 Dec 2009

About My New Site Redesign 06 Dec 2009

Site Critiques and WordPress Q&A -- Community Leaders Webinar Jan 28 05 Dec 2009

What's the Best Microphone for Screencasting? 02 Dec 2009

November 2009

My Upcoming STC Webinar on Screencasting 30 Nov 2009

Play Chess Online with ChessJam 29 Nov 2009

A Microcosm of Technical Writing in the Kitchen While Cooking a Banana Cream Pie 27 Nov 2009

Why Help Authoring Tools Will Fade 25 Nov 2009

Contingent Senior Technical Writer Opening at LDS Church's ICS Department in Riverton, Utah 21 Nov 2009

What I'm Presenting on at the Dallas Summit 20 Nov 2009

Embedding Videos into Madcap Flare 19 Nov 2009

Podcast about the Podcast Poll 18 Nov 2009

Combining Cinema with Screencasting 16 Nov 2009

How to Incorporate Twitter into Your Presentation 15 Nov 2009

What I've Been Learning in Flare 14 Nov 2009

Why Is It Important for Video Tutorials to Be User-Led? 13 Nov 2009

Minimizing Documentation 11 Nov 2009

21% of Intermountain Chapter Members Planning to Renew STC Membership 09 Nov 2009

Design Reviews and Posting Without Answers 08 Nov 2009

How Microsoft Visual Studio Is Doing Help 07 Nov 2009

Podcast Roundtable for PodcampSLC Series 06 Nov 2009

Theme Parks and External and Internal Input 05 Nov 2009

Podcast on the seven deadly sins of blogging 05 Nov 2009

The Long Tail of Online Profitability 03 Nov 2009

Wikis and the Holy Grail of Content Independence 02 Nov 2009

Reinventing Yourself Through Your Blog 01 Nov 2009

NaNoWriMo and NaBloPoMo Start Nov 1 01 Nov 2009

October 2009

WordPress Tip: Install WordPress Locally 31 Oct 2009

Being inattentive (Sins of blogging) 31 Oct 2009

A Few Surprises in Using a Wiki for Documentation 29 Oct 2009

Being unfindable (Sins of blogging) 18 Oct 2009

Being irresponsible (Sins of blogging) 17 Oct 2009

Being unreadable (Sins of blogging) 17 Oct 2009

Forms of Play 16 Oct 2009

Survey about Framemaker and EMC Documentum Integration 15 Oct 2009

Podcast from BYU Idaho Professional Writing Panel 15 Oct 2009

Being boring (Sins of blogging) 13 Oct 2009

Technical Writer Ranks #5 in Least Stressful Jobs; Also, CNN Money Total Jobs Count Screwy 11 Oct 2009

Choosing Between Academic and Corporate Life: Did I Make the Wrong Choice? 10 Oct 2009

An Interview About Technical Writing 09 Oct 2009

Being irrelevant (Sins of blogging) 04 Oct 2009

My STC Summit Blogging Presentation Is Free 01 Oct 2009

September 2009

Chrysler Drops Long Car Manuals in Favor of Short Guides + Video 30 Sep 2009

WordPress Tip: Section Widget and Advanced XML Export -- wordpress Plugin Winner and Runner Up 30 Sep 2009

Google Releases Sidewiki and Adds to the Growing Trend of Conversation 29 Sep 2009

Duct Tape Technical Writers 28 Sep 2009

Smashing Magazine Lists 10 Web Usability Guidelines 27 Sep 2009

Dallas STC Summit Proposals Due Oct 5 27 Sep 2009

New Content Strategy SIG 27 Sep 2009

STC 2008 Salary Database -- See Salaries for Technical Writers in Your State 27 Sep 2009

Tips to Get Around Age Discrimination 26 Sep 2009

Information Overload -- Conversation with Ricardo Amigo 23 Sep 2009

Introduction to getting a job in technical writing (TW Job) 22 Sep 2009

"Tell me a story" -- Advice from Writers 17 Sep 2009

Being fake (Sins of blogging) 15 Sep 2009

The Appeal of Adobe InDesign 11 Sep 2009

STC: Quo Vadis? Mike Hughes gets introspective about the STC situation 11 Sep 2009

The Content Wrangler Moves to WordPress 10 Sep 2009

How Do Blogs and Wikis Fit Together? 08 Sep 2009

NY Times criticized for letting Pogue maintain Apple bias 07 Sep 2009

WordPress Tip: WordPress Worm Requires Upgrade to 2.8.4 07 Sep 2009

Writing as Conversation -- Brainsparks Podcast with Ginny Redish 05 Sep 2009

The best time to publish your blog posts 01 Sep 2009

Creativity in the Workplace 01 Sep 2009

August 2009

Avoiding the Shut Down Mode 30 Aug 2009

STC's Online Certificate Courses 29 Aug 2009

Clive Thompson on the New Literacy 28 Aug 2009

An argument for slowing down in an age of rapid online exchanges 28 Aug 2009

Why teens don't use Twitter 28 Aug 2009

Podcast with Anne Gentle about her Conversation and Community book 26 Aug 2009

Review of Conversation and Community: The Social Web for Documentation 24 Aug 2009

Converting Lurkers into Contributors in Online Communities -- Nielsen's 90-9-1 Rule 20 Aug 2009

A Refreshing Angle on the Name of our Profession 19 Aug 2009

Making Spaces in Cluttered Houses and Cluttered Lives 19 Aug 2009

A Few Software Tips to Make Technical Writing Easier 18 Aug 2009

Humor essay about a car manual's diction 16 Aug 2009

"Social Documentation" -- Cool but Problematic 16 Aug 2009

The Importance of LinkedIn, Twitter, and Facebook in Job Searches 16 Aug 2009

Students Engaged by Discussion, Not Smart Classrooms 15 Aug 2009

Three Books on DITA 15 Aug 2009

Convert RSS Feeds into a Magazine Format with Zinepal 15 Aug 2009

The Link Between Creativity and Organization 15 Aug 2009

Productivity Tip: Paper Number Piles 15 Aug 2009

Carcast: Friday Thoughts on Reading, Publish2, and Writer River 14 Aug 2009

Applying Strunk and White's "Omit Needless Words" to Life 14 Aug 2009

New Intermountain-STC Chapter Site 13 Aug 2009

All About Technical Writing -- The Writing Show 12 Aug 2009

Every piece of content matters - an interview with Gerry McGovern | Information & Design 12 Aug 2009

Apple blogger makes living from blog 11 Aug 2009

Writing Style Guides and Your Parenting Style 11 Aug 2009

Exporting Documentation to Wikis 10 Aug 2009

Write When Inspired, Rest When Tired 10 Aug 2009

Finding Business Models in the Economics of Free 09 Aug 2009

Why Free Is the Future of Business 08 Aug 2009

Stephen Fry iTunes Festival Keynote on Copyright and Music Piracy 05 Aug 2009

Exactly How Much Does a Wordcamp Cost? 05 Aug 2009

Tech Comm Lobotomies 04 Aug 2009

Discovering Relationship Tables 03 Aug 2009

July 2009

Blogging as an Outlet for Technical Writers 31 Jul 2009

Perks About Working in an Office Instead of Working from Home 31 Jul 2009

Lying in a Hammock, or, Having a Single Goal without a Purpose 31 Jul 2009

Are You Irrelevant? Engaging, Provocative Video 30 Jul 2009

Screen Captures May Not Make Sense 30 Jul 2009

Tip for Usability in Context-Sensitive Help 30 Jul 2009

UAX (User Assistance Experience): Online vs. on-line 30 Jul 2009

Maker's Schedule, Manager's Schedule 30 Jul 2009

Read This If You Hate Meetings - Freakonomics Blog - NYTimes.com 30 Jul 2009

Daring Fireball: Charging for Access to News Sites 30 Jul 2009

My STC Live Webinar on Blogging This Wednesday at 1pm 28 Jul 2009

Podcast on Content Strategy: Interview with Rahel Bailie 27 Jul 2009

Moving Towards a Manifesto About Online Versus Print Formats 27 Jul 2009

Become a Link Journalist for Writer River 24 Jul 2009

What can Technical Authors learn from celebrity chefs and musicians? Cherryleaf Technical Authors Blog 22 Jul 2009

Toward Content Quality :: UXmatters 22 Jul 2009

Content Strategy: The Philosophy of Data - Boxes and Arrows: The design behind the design 22 Jul 2009

My Guest Post on Unstoppability for DMN Communications 22 Jul 2009

Three Questions to Start Thinking Like a Content Strategist 21 Jul 2009

Insight into the theory of mind 19 Jul 2009

New York Times Starts a “What We're Reading” Section 17 Jul 2009

A List Apart: Articles: Content-tious Strategy 17 Jul 2009

Content Strategy - a knol by Jeffrey MacIntyre 16 Jul 2009

Best Practices For Effective Design Of "About me"-Pages | Design Showcase | Smashing Magazine 16 Jul 2009

Is This Meeting Really Necessary? 15 Jul 2009

The Paris Review - Gay Talese: The Art of Nonfiction No. 2 15 Jul 2009

InDesignSecrets » Learn InDesign One Feature at a Time 15 Jul 2009

Keys to Being a Trusted Source of Information: Gryphon Mountain Journals 15 Jul 2009

If You're a Writer, Write 13 Jul 2009

STC's wiki is also scheduled for demolition :: TechCommDood 12 Jul 2009

What Users Don't Care About 11 Jul 2009

Get Set Up 10 Jul 2009

Content Theory: Sheep and Chaos — MK Anderson 08 Jul 2009

A Mile Wide and 30 Seconds Deep: A Metaphor for Help from Mike Hughes 08 Jul 2009

Two New Tools I'm Learning 07 Jul 2009

Biking to Work – A Good Idea, But … 06 Jul 2009

How the Web and the Weblog have changed Writing 05 Jul 2009

Interactive Google Map of Where I Work 05 Jul 2009

Feedburner Add Customizable Subject Lines to Email Subscriptions 02 Jul 2009

June 2009

Mind Hacks: In our wildest dreams 30 Jun 2009

Implementing a Department Wiki? A Writer Shares Some Dos and Don'ts (Guest Post) 30 Jun 2009

Palimpsest: This is the future of technical communication 29 Jun 2009

I Need Your Human Aggregated Content 29 Jun 2009

Secrecy versus openness in communication 28 Jun 2009

Write Articles, Not Blog Postings (Jakob Nielsen's Alertbox) 28 Jun 2009

PDF Manuals: The Wrong Paradigm for an Online Experience 28 Jun 2009

Can You Get Fit in Six Minutes a Week? - Well Blog - NYTimes.com 28 Jun 2009

50 Free Resources That Will Improve Your Writing Skills | Developers Toolbox | Smashing Magazine 28 Jun 2009

How Google Does Help 27 Jun 2009

Real Projects for Entry-Level Writers Trying to Build Their Portfolios 26 Jun 2009

Page Layout and Design Tips from Jean-luc Doumont's Trees, maps, and theorems 25 Jun 2009

Outsourcing vs. offshoring, and how U.S.-based technical writers can stay competitive « Your Writing Dept Blog 24 Jun 2009

"What I'm Reading": A New Feature on My Site and a Tweak of Writer River 24 Jun 2009

Core Dump: STC Floundering? 24 Jun 2009

Technically Speaking » The STC Crisis: the take of a “young” writer 24 Jun 2009

Generation B - Mr. Mom, Father's Day Edition - NYTimes.com 22 Jun 2009

Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog 22 Jun 2009

4J's Group - THE CONTENT POOL: It's STC not STW 22 Jun 2009

Seeing the World in Clearer, Simpler Ways 22 Jun 2009

It's Time to Shoot Your Blog | Copyblogger 21 Jun 2009

Fictitious Documentation 21 Jun 2009

Inkscape: the free alternative to Adobe Illustrator 21 Jun 2009

The Blockhead Blog: Does the STC deserve to survive? 21 Jun 2009

In Which I Comment on the STC Issue — MK Anderson 20 Jun 2009

Lifelines to the STC 20 Jun 2009

Forms that Work – Interview with Caroline Jarrett (podcast) 20 Jun 2009

Palimpsest: Whither STC? 19 Jun 2009

Speakers and fees: an insiders view | Speaker Confessions 19 Jun 2009

10 Sites That Produce Quality WordPress Content — Nathan Rice 19 Jun 2009

WordPress Single Post Templates — Nathan Rice 19 Jun 2009

Palimpsest: Flare 5 DITA feature review Part 1: Overview and map files 19 Jun 2009

Extracting Images from Visio and Inserting Them in Indesign 17 Jun 2009

Cartoon 12 [The Twelve Days of Christmas Giveaway] 16 Jun 2009

How to Avoid Extinction as a Technical Communicator 15 Jun 2009

Cartoon 11 [The Twelve Days of Christmas Giveaway] 15 Jun 2009

Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part 2] 14 Jun 2009

Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part I] 14 Jun 2009

Cartoon 10 [The Twelve Days of Christmas Giveaway] 14 Jun 2009

Quick reference guide slides from the Transalpine Conference 13 Jun 2009

Social Networks and the TransAlpine Conference 13 Jun 2009

Cartoon 9 [The Twelve Days of Christmas Giveaway] 13 Jun 2009

Day 8 Cartoon [The Twelve Days of Christmas in June Giveaway] 10 Jun 2009

Add Links Using the Publish2 Bookmarklet 10 Jun 2009

Day 7 Cartoon [The Twelve Days of Christmas in June Giveaway] 10 Jun 2009

Day 6 Cartoon [The 12 Days of Christmas Giveaway] 09 Jun 2009

Day 5 Cartoon [Christmas in June Giveaway] 08 Jun 2009

Thinking About Vienna and the Legacy of Mozart 07 Jun 2009

Day 4 Cartoon [Christmas in June Giveaway] 07 Jun 2009

WordPress Tip: “Crunching” and “Burning” 06 Jun 2009

Day 3 Cartoon [12 Days of Christmas in June Giveaway] 06 Jun 2009

Day 2 Cartoon [The Twelve Days of Christmas in June Giveaway] 05 Jun 2009

Day 1 Cartoon -- [The Twelve Days of Christmas in June Giveaway] 04 Jun 2009

12 Days of Christmas in June Giveaway 03 Jun 2009

Free video soft: video converter, ipod converter, mp4 converter 03 Jun 2009

Having Fun with Snagit 03 Jun 2009

May 2009

WordPress Tip: Implement WordPress's Threaded Comments 31 May 2009

WordPress Tip: 10 Reasons Why I Like WordPress 31 May 2009

Anne Gentle on her Forthcoming Book, Conversation and Community: The Social Web for Documentation 27 May 2009

Following the NBA Can Make You a Better Technical Writer 26 May 2009

Your WordPress Site Can Get Hacked If You Don't Have This 26 May 2009

STC Toronto's New Five-and-Five Chapter Model 25 May 2009

Richard Hamilton's XML Press Imprint 25 May 2009

Converting Readers from Casual Subscribers to Devoted Followers 21 May 2009

Sailboats and Cruise Ships, or, How My Work Podcast Was Dwarfed by a Mega Work Podcast 20 May 2009

Madcap's Flare-DITA Solution (podcast) 20 May 2009

The State of Structured Authoring in Technical Communication (podcast) 19 May 2009

Drawing as a Tool for Thinking: The Back of the Napkin 19 May 2009

The Best Thing I Did This Week 17 May 2009

John Hedtke on Disaster Preparedness and Book Publishing 16 May 2009

Starting Points with Quick Reference Guides: Gathering Before Designing 14 May 2009

GUI Magnets -- Prototyping User Interfaces with Simple Magnets 13 May 2009

Malcolm Gladwell's Outliers and the Real Reason You Are a Successful Writer 13 May 2009

James Bond: The History of the Illustrated 007 (Podcast with Alan Porter) 11 May 2009

Mother-in-Law Tip for Reading Manuals 11 May 2009

STC Summit Atlanta Adventures: The Agony and Ecstasy of Presenting 08 May 2009

Ginny Redish -- Letting Go of the Words (Podcast Interview at STC Summit) 05 May 2009

Personal Branding: You Are What You Write About 03 May 2009

Two Stories About How to Write Help 02 May 2009

April 2009

Going to Atlanta, #stc09 30 Apr 2009

Documentation Usability: A Few Things I've Learned from Watching Users 28 Apr 2009

WordPress Tip: Recording of WordPress Webinar 27 Apr 2009

Can Others Do Your Job? 23 Apr 2009

Making Money from Blogging 22 Apr 2009

The Wind and A Lot of Thoughts About Pessimism and Optimism 21 Apr 2009

Telecommuting into Nonexistent Worlds 16 Apr 2009

Anne Gentle to Give Virtual Presentation on Wikis on Thursday, April 23 15 Apr 2009

What to Blog/Write About 15 Apr 2009

Quick Reference Guides: Short and Sweet Documentation 10 Apr 2009

Quick Reference Guides Right Where You Need Them 09 Apr 2009

Blogging: A New Role for Technical Communicators 08 Apr 2009

Why Most Designers Will Be Freelancers Within 20 Years | Freelance Folder 03 Apr 2009

How Video Can Turn Your Career Around 02 Apr 2009

The Corporate Blogger Story 01 Apr 2009

AP Article Leads to "Helping Husbands and Fathers" Photo Project 01 Apr 2009

Site Name Change 01 Apr 2009

March 2009

Adobe InDesign and Transparent Images on Color Backgrounds 30 Mar 2009

Have Notebook Will Travel 29 Mar 2009

Some Notes from Podcamp 28 Mar 2009

Interviews that Shaped My Podcasting Style and Approach 27 Mar 2009

InDesignSecrets » Blog Archive » Eliminating YDB (Yucky Discolored Box) Syndrome 26 Mar 2009

Check Your Site's Loading Time 25 Mar 2009

Survey About Technical Writers' Training Needs for 2009 25 Mar 2009

Introduction to Technical Writing (podcast) 24 Mar 2009

Managing Writers: Interview with Richard Hamilton (podcast) 23 Mar 2009

What To Do When You're Not Picked to Be America's Next Top Tech Writer 20 Mar 2009

New Feature: Regular Guest Posts 19 Mar 2009

Why I Don't Take Freelance Writing Jobs Anymore 19 Mar 2009

WordPress Tip: Introduction to WordPress -- Webinar, April 14 18 Mar 2009

Jane's Presentation, Twitter for Business (podcast) 15 Mar 2009

Examples of Perfect Screencasts 10 Mar 2009

"Like My Own Personal Brand of Heroin" 10 Mar 2009

HD Screencast Example 08 Mar 2009

Managing Your Social Media Profiles and Badges 08 Mar 2009

The Importance of Validation (video) 07 Mar 2009

Notes Watching Senior Users at the Computer 06 Mar 2009

Podcamp Salt Lake City, March 27 -- "Interviewing Remote and Local Guests for Podcasts" 04 Mar 2009

Podcast -- Blogging for Technical Communicators Webinar (Part 2) 04 Mar 2009

Podcast -- Blogging for Technical Communicators Webinar (Part 1) 03 Mar 2009

STC Speaker's Registry | Find experts fast 02 Mar 2009

Emotional States of Computer Users in Times of Frustration 02 Mar 2009

February 2009

Lessons Learned with Quick Reference Guides: Timing and Truth 26 Feb 2009

STC Presentation this Thursday: "Quick Reference Guides: Short and Sweet Technical Documentation" 25 Feb 2009

Translating with the New Madcap Lingo V2 24 Feb 2009

CSS-Tricks #1: Converting a Photoshop Mockup (part 1 of 3) 23 Feb 2009

InDesignSecrets 20 Feb 2009

Trends in Web Design Involving WordPress 20 Feb 2009

WordPress Tip: Rotating Flash Tag Clouds 19 Feb 2009

Blogging Webinar Thursday Evening 18 Feb 2009

WordPress Tip: Podcasts on WordPress: WordPress Weekly from the WordPress Tavern 16 Feb 2009

Communication Preferences and Jane's Voicemail Message 15 Feb 2009

"You know what .chms need? More bling-bling. More flash..." 14 Feb 2009

robfelty.com :: Blog :: Collapsing Pages 13 Feb 2009

Tip: Automatically Push Your Latest Blog Posts Across Twitter 13 Feb 2009

Can SharePoint 2007 Be Used as a Help Authoring Tool? 11 Feb 2009

Embedding HD Quality Screencasts in Your Blog 09 Feb 2009

WordPress Tip: Merging Worlds: DITA and WordPress 08 Feb 2009

Free Screen Sharing Software: Adobe Connect 06 Feb 2009

Documentation Review Techniques (videocast) 05 Feb 2009

TiltViewer - About 04 Feb 2009

Structured Authoring Survey from Scriptorium 02 Feb 2009

10 Things I Learned from My Last Podcast 02 Feb 2009

January 2009

Podcast: Make Your Help Indispensable, Safeguard Your Job 31 Jan 2009

A Five-Click Solution to Publishing and Uploading Screen Videos to SharePoint 31 Jan 2009

Customizing a SharePoint Site 28 Jan 2009

Added a Blog Wall to my site 26 Jan 2009

DITA Topics Tutorial 26 Jan 2009

Embracing Opportunity 25 Jan 2009

Premium WordPress Themes, WordPress 2.5 Premium Themes, Premium Wordpress Blog Templates | Blog Oh Blog 25 Jan 2009

Web Design WordPress function list 24 Jan 2009

Where I Stand on DITA 23 Jan 2009

Styling Category Levels in WordPress (video) 23 Jan 2009

Below the Line: Podcasters report their top 3 podcasting tips - part 1 22 Jan 2009

Coding Horror: The Two Types of Browser Zoom 22 Jan 2009

Great Books by Writers Who Aren't Dead Yet 21 Jan 2009

Upcoming Presentations, or, Blogging and Increased Visibility 21 Jan 2009

Thoughts on Troubleshooting and Problem Solving 19 Jan 2009

WordPress TV Launches -- The Appeal of Video Continues to Expand 18 Jan 2009

Screencasting -- Workflow and Presentation, by Collin Turner (Podcast) 17 Jan 2009

Twittering Tips for Beginners - Pogue's Posts Blog - NYTimes.com 15 Jan 2009

A Technical Writer with Extra Privileges? Responding to a Question about Roles (Videocast) 15 Jan 2009

Poll: What blogging software is available for use at your work? 12 Jan 2009

Top Technical Communication News for January 2009 11 Jan 2009

WritersUA Salary Survey, Tools Survey, and Upcoming Conference 10 Jan 2009

My STC Intercom Article about Writer River and Community-Driven Websites 10 Jan 2009

Tech Comm Toolbox: a Directory of Tools, Consultants, and Conferences 10 Jan 2009

Dilbert animated shorts from your favorite comic strips 09 Jan 2009

Flare Context Sensitive Help – Focusing the Minimized Help Window Back on Top 08 Jan 2009

WordPress Tip: Questions I'm Often Asked About WordPress and Blogging 08 Jan 2009

Wrapping up 2008 – Successes, Failures, and Goals for the Next Year 06 Jan 2009

Tech Comm Toolbox 06 Jan 2009

Podcast: Help Authoring with Doc-To-Help 2009, Interview with Nicky Bleiel 05 Jan 2009

Good Designs Have Strong Contrast 03 Jan 2009

The Pleasure of Language -- Essential Listening for Hyper-corrective Grammarians 02 Jan 2009

How to Create Columns with CSS Float | eHow.com 01 Jan 2009

December 2008

Quick Reference Guide Formats -- Tips for Finding Attractive Layouts 31 Dec 2008

Generational tech guilt? 30 Dec 2008

WordPress Tip: Integrate WordPress into an Existing Website 28 Dec 2008

A Tech Writer's World: A Killer Manual 26 Dec 2008

Podcast: Technical Writing in Agile Environments -- Interview with Alyssa Fox 23 Dec 2008

Documentation Honesty and Poor User Interfaces -- An Ethical Dilemma? 21 Dec 2008

What I See -- James Hall's Essays and Florida 21 Dec 2008

The Podfading Roller Coaster 15 Dec 2008

Podcast: What Is the Technical Writer's Role in Interface Design? Interview with Bogo Vatovec 14 Dec 2008

WordPress 2.7 Released - XML-RPC and AtomPub Changes || Joseph Scott 12 Dec 2008

When Trust Becomes a Characteristic Flaw in a Project 11 Dec 2008

Twitter Hashtags and Virtual Gatherings 10 Dec 2008

Generations Change, But Help Formats Remain the Same? 09 Dec 2008

Helpful Little Tips for Life 07 Dec 2008

Writers See Stories Where Others Don't 07 Dec 2008

Twitter Part II –- One Step Deeper 05 Dec 2008

The Name of Your Department Does Matter 04 Dec 2008

EServer TC Library: The Most Popular Technical Communication Website in the World 02 Dec 2008

Does Twitter Fit into Your Branding Strategy? 01 Dec 2008

November 2008

Top 10 Gag Christmas Gifts for Technical Writers 30 Nov 2008

Guy Kawasaki's Alltop Site Now Includes Technical Writing 29 Nov 2008

Snippets Toward a Philosophy of Life 28 Nov 2008

The Problem with Speaking Conversationally in Video Tutorials 27 Nov 2008

What Constitutes "Intelligent Content"? Interview with Ann Rockley 24 Nov 2008

Transitioning from Literary Studies to Technical Communication 20 Nov 2008

User Assistance: Will Write for Metamucil 19 Nov 2008

My Tip for Productivity: Tear Up the To-Do List 18 Nov 2008

Usability Newsletter Interview – I'd Rather Be Writing – The Man Behind the Words 17 Nov 2008

Does Design Matter in Comparison to Content? 16 Nov 2008

Finding a Conversational Voice in Video Tutorials 14 Nov 2008

Details About the STC Summit Recording -- Interview with Lloyd Tucker 13 Nov 2008

Dawn or Dusk -- Considering the Advantages of Early Morning 12 Nov 2008

You Can Now Advertise on My Blog 10 Nov 2008

Author-it Launches a Blog -- An Interview About the Who, Why, and How 09 Nov 2008

'Lost the Fire – How to Rekindle It' – A Second Response 07 Nov 2008

My Recommended Training for Corporate Bloggers: Live with a Mommy Blogger 05 Nov 2008

Guest Post: Tech Writing Careers -- The Raw, Unvarnished Truth 04 Nov 2008

Podcast: Debunking the Boredom Myth of Technical Writing 03 Nov 2008

October 2008

Guest Post: Real Writers in Virtual Worlds 30 Oct 2008

Podcast: Personalities of Technical Communicators -- Interview with Deborah (Shapiro) Hemstreet 29 Oct 2008

Two-Minute Video to Convince Others of the Value of Technical Documentation 29 Oct 2008

Interview with Scott Abel, Conference Organizer Extraordinaire 27 Oct 2008

10/23 Intermountain STC Meeting: An Informal Discussion of Any Tech Comm Challenges You're Facing 23 Oct 2008

Seamlessly Integrating a Blog into Your Non-Blog Website 23 Oct 2008

Caught in the Current of Writer River: Building and Participating in Community-Driven Websites 21 Oct 2008

10 Ways to Gather Feedback from Users 17 Oct 2008

What We Learn from Help Authoring Tool Surveys 15 Oct 2008

Like Father, Like Daughter 13 Oct 2008

Becoming a Writer -- Reflections on a Trip to Idaho 13 Oct 2008

Results for My 10 Technical Writing Stereotypes Survey 08 Oct 2008

Answering Reader's Questions: 'My Desire to Write Burns in My Heart Daily' 07 Oct 2008

HelpScribe: Why software is the best technical writing field 06 Oct 2008

Ingenious Technique for Helping Your Child Learn to Ride a Bike 03 Oct 2008

Free Ticket to DITA Tech/Comm Conference in North Carolina Nov 3-6 02 Oct 2008

September 2008

Ten Technical Writing Stereotypes 28 Sep 2008

WordPress Tip: Using WordPress as a CMS -- Wordcamp Utah 27 Sep 2008

SEO Tips for Your Blog -- Wordcamp Utah 27 Sep 2008

WordPress Tip: WordPress and Podcasting — Wordcamp Utah 27 Sep 2008

WordPress Tip: WordPress 2.7 and Beyond – Keynote by Matt Mullenweg at Wordcamp Utah 2008 27 Sep 2008

Free Doc Train East Ticket 25 Sep 2008

Leaning Towards Longer Topics and Shorter TOCs 22 Sep 2008

Recommended Podcast: "The Enforcers" from This American Life 19 Sep 2008

Podcast: Repurposing Content for Multichannel Publishing (Single Sourcing) 19 Sep 2008

Users Read Help Manuals Like an Encyclopedia, Not a Novel 19 Sep 2008

Tip: Search Engine Optimize Your Blog Posts to Increase Your Readership 18 Sep 2008

WordPress Tip: Limau-Orange Theme with Navigation Bar from Contempt 18 Sep 2008

STC-Intermountain Meeting Tonight 17 Sep 2008

Watch What Happens When You Copy from Word into a Blog Post 17 Sep 2008

Thinking About an STC Proposal to Submit 17 Sep 2008

What's Convenient Gets Used -- a General Principle That Applies to Nearly Everything 17 Sep 2008

Wordcamp Utah -- Sept 27 in Provo, Utah 17 Sep 2008

How I Create Video Tutorials 11 Sep 2008

Prove My Help Authoring Tools Survey Wrong 10 Sep 2008

Help Authoring Tool Survey: Who, What, and How 10 Sep 2008

How Much Should You Document? Everything? Strategies for an Agile Environment 09 Sep 2008

Podcast: Flare 4 -- Ten New Features, Interview with Sharon Burton 08 Sep 2008

FLOSSmanuals.net: A New Wiki Help Authoring/Publishing Tool Hybrid 05 Sep 2008

Podcast: What's New in the Field of Technical Communication? 05 Sep 2008

Why I Hate Camping -- And Then an Epiphany 04 Sep 2008

Flare 4 Giveway — Enter to Win a Free Copy by Commenting on This Post | I'd Rather Be Writing - Tom Johnson 03 Sep 2008

Explain what you feel is an important feature for a help authoring tool and why (Flare Giveaway) 03 Sep 2008

Everything That Happened Today, or, The Busy Lives We Lead 03 Sep 2008

Utah Technical Writers Group -- Finding the Technical Writing Community in Utah 01 Sep 2008

Resources for Single Sourcing Projects 01 Sep 2008

Comprehensive Podcast Index -- A List of All My Podcasts 01 Sep 2008

On Podcasts -- Reasons for the Break and Plans for the Future 01 Sep 2008

August 2008

WordPress Tip: WordPress as a Dr. Jekyll and Mr. Hyde Application 30 Aug 2008

Corporate Migration to the Blogosphere 27 Aug 2008

Another Collaborative Site: Read Scriptures Together 27 Aug 2008

How to Listen to Podcasts 21 Aug 2008

Too Connected – Utopias and Dystopias of Communication 18 Aug 2008

With All This Fuss About Tools, Three Best Practice Attitudes 13 Aug 2008

User Assistance: Why I Hate PDFs 13 Aug 2008

WordCamp Utah Registration Is Now Open - Joseph Scott's Blog 10 Aug 2008

Word Macro for Resizing Images that Have a Specific Style 09 Aug 2008

Tapping your creative juices Interesting ... 08 Aug 2008

An Article That Changed My Approach to Help 07 Aug 2008

Instructional Text in the User Interface: Some Counterintuitive Implications of User Behaviors :: UXmatters 07 Aug 2008

Trends in Technical Communication: a review [TechScribe software documentation] 06 Aug 2008

Free PDF Alternatives -- Save Yourself $700 and a Headache 05 Aug 2008

A History of Tech Comm Tools. This is a ... 05 Aug 2008

Echoes from the past: DITA, Help, Single-Sourcing tools -- Looking from the 60s to today 04 Aug 2008

Get Training in Technical Writing 03 Aug 2008

A Career in Technical Writing: End of Part One : PoeWar.com Writer's Resource Center 03 Aug 2008

Thank You Silahsiz Kuvvetler for Showing Me the Light 03 Aug 2008

Personal Essays on a Technical Writing Career -- by John Hewitt 01 Aug 2008

The Myth of Simplicity and Complexity in Help Authoring 01 Aug 2008

July 2008

WordPress Tip: Show the Latest Post in Full, Then Summaries of the Other Posts 31 Jul 2008

WordPress Tip: WordPress' Biggest Mistake 29 Jul 2008

Reader Question: Creating Online Help for Touch-Screen Applications? 27 Jul 2008

New Site Policy About How I Respond to Questions 27 Jul 2008

Organizing Large Photo Collections Online -- Use the NextGen Gallery WordPress Plugin 27 Jul 2008

When you don't feel like blogging, is it time to blog? 27 Jul 2008

Tips for Distributing the Workload Among Your Team -- Answering a Reader's Question 23 Jul 2008

Venn Diagram of What a Blog Should Be About 22 Jul 2008

When can I say "janky" in my on-screen text? 18 Jul 2008

WordPress Training This Saturday 9 am to Noon 14 Jul 2008

WordPress Tip: WordPress Image Galleries — Give Your Photo Galleries a Lightbox/Slideshowesque Display 10 Jul 2008

WordPress Tip: Woopra — Enough Live Site Stats to Write a Dissertation 08 Jul 2008

Quick Reference Guides: The Poetry of Technical Writing 06 Jul 2008

The Intersection of the Personal and Professional, or, Why My Attempts at Nonfiction Essays in Grad School Bombed 05 Jul 2008

Approaching Help as Solutions to Problems — An Interesting Format from the CSS Cookbook 01 Jul 2008

Interview with Me in TechCraft 01 Jul 2008

June 2008

"What's Next?" -- A Nice Way to End Help Topics 28 Jun 2008

14 Widespread Myths about Technical Writing 26 Jun 2008

My Compromise with SharePoint -- What Works and What Doesn't 23 Jun 2008

My WordPress Site Was Hacked 22 Jun 2008

Customizing Your SharePoint Site? Read These 10 Concepts/Gotchas First 21 Jun 2008

Podcast: Five Books to Add to Your Technical Communication Library 16 Jun 2008

The Kind of Documentation Users Really Want 15 Jun 2008

"How can I become a successful TECHNICAL WRITER?" 15 Jun 2008

Systems that Get Better the More People Use Them 12 Jun 2008

Announcing WriterRiver.com, a Digg-like Social News Site for Technical Communicators 10 Jun 2008

Technical Writer as Conversation Stopper, and Other Notes from the STC Summit in Philadelphia 07 Jun 2008

My First Guest Post -- And Best Writing Tip 05 Jun 2008

Playing with Sound -- Adding Downbeat Tempo to a Discourse on Shakespeare 02 Jun 2008

Follow the STC Conference Twitterers at http://twemes.com/stc2008 02 Jun 2008

Marketing Yourself and Your Experience to Others in a Web 2.0 World 02 Jun 2008

May 2008

Podcast: Using Video in Training and Documentation, Interview with Todd O'Neill 31 May 2008

Podcast: Analyzing Your Users and Needs Before Creating the Help Deliverables; Interview with Nicky Bleiel 31 May 2008

My STC Summit Presentation and Panel -- "The Art of the Podcast" and Marketing Yourself in a Web 2.0 World 30 May 2008

Podcast: How to Create User-Centered Documentation, Interview with Joe Sokohl 30 May 2008

Exploring Web 2.0 Possibilities in a SharePoint-Endorsed Environment 28 May 2008

Integrating All Library Content into One 27 May 2008

Thinking About a More Personal Style of Podcasting 27 May 2008

Podcast: Workspaces, Collaboration, and Information Sharing -- Interview with Emma Hamer 25 May 2008

Podcast: Why Content Management Projects Fail, Interview with Rahel Bailie 25 May 2008

Podcast: How XML Enables Information Sharing and Reuse -- Interview with Joe Gollner 25 May 2008

Feedback on the Podcast From a German Listener 20 May 2008

Poewar Giving Away $250 to the Guest Blogger Who Brings in the Most Traffic 20 May 2008

Scott Nesbitt Interview with Stewart Mader on Wikis 20 May 2008

Musings of a Tech Writer Podcast -- Mark in Canada Reflects on The Content Wrangler Versus the STC 19 May 2008

Podcast: XSL, Flash, and Live Blogging -- Interview with Sarah O'Keefe 17 May 2008

Podcast: Document Engineering, Interview with Robert Glushko 17 May 2008

SharePoint Wikis: Both Liberating and Frustrating 17 May 2008

Giving a Virtual Presentation to STC-Phoenix on Tuesday, May 13 12 May 2008

Post Doc-Train Thoughts While Sitting in the Vancouver Airport 12 May 2008

Podcast: Living Multiple Lives -- The New Technical Communicator, Interview with Noz Urbina 11 May 2008

Podcast: Embracing Wikis -- Interview with Stewart Mader 10 May 2008

Changing the Rules of the Game for the Benefit of the User 08 May 2008

Social Media 101: Now Everyone's a Technical Writer 08 May 2008

Podcast: Moving 50,000 Pages of Unstructured Content to DITA 06 May 2008

The 10/20/30 Rule of PowerPoint That I Wish Everyone Followed 06 May 2008

Podcast: Leading Your Company into the Wikis, Blogs, and Social Networks of Web 2.0 06 May 2008

WordPress Tip: Using WordPress to Build Websites Instead of Blogs 05 May 2008

April 2008

WordPress Tip: My WordPress Quick Start Guide — Now Available on the WordPress Codex 29 Apr 2008

WordPress for Beginners Course 27 Apr 2008

The Broken STC Model -- and What's Replacing It 24 Apr 2008

Updated Date and Time for WordPress Course -- Wednesday Evening, April 30 24 Apr 2008

Madcap Blaze's Topic Review Feature: A First-of-a Kind Feature with an Interesting Workflow 24 Apr 2008

Podcast -- DITA: From the Perspective of Someone Actually Using It 21 Apr 2008

WordPress for Beginners Course -- Wednesday Evening, April 30 20 Apr 2008

Why Software Applications Need Product Blogs, and Why They Don't Get Them 16 Apr 2008

How Much Time Do You Spend in Web 2.0 -- Interesting Article from the Read/Write Web 16 Apr 2008

Find a Way to Have Fun in Your Writing 14 Apr 2008

Looking for Corporate Examples of Web 2.0 Engagement 13 Apr 2008

Podcast -- Social Networking and the Value of User Communities for Technical Communicators 12 Apr 2008

Guest Post -- From Blogging Veterans: Three Keys to Successful Blogging 11 Apr 2008

The Right Way and Wrong Way to Teach People WordPress: Notes from a Wordcamp Utah Planning Meeting at Applebees 11 Apr 2008

Podcaster Meetup at Doc Train West Conference in Vancouver 10 Apr 2008

Technical Writing -- Worth it? Interesting? Creative? Well-Paid? Hours? Answering a Few Questions from Saudi Arabia 09 Apr 2008

Keep an Open Mind: Detention Without Amanda Jones Isn't Necessarily Bad 08 Apr 2008

NY Times Article Suggests Effects of Blogging = Weight Loss/Gain, Sleep Disorder, Exhaustion, Heart Disease, and Nervous Breakdown 06 Apr 2008

How to Get Your Blog Mentioned in the Society for Technical Communication's Intercom: Include the Word "Technical Communicator" 04 Apr 2008

A Recipe for More Engaging Software Demos 03 Apr 2008

Podcast -- Transitioning from Technical Writing into Usability 02 Apr 2008

My Podcast in iTunes -- The iTunes Gods Have Granted Me Mercy 02 Apr 2008

The Question No One Asked Me at the Career Advice Panel, Thank Goodness 01 Apr 2008

March 2008

The Best and Worst of Times with a Hard Headed Woman 31 Mar 2008

Twitter Tools and Uses: The Most Comprehensive Listing of Twitter Resources I've Seen 30 Mar 2008

A Creepy Widget I Absolutely Had to Add to My Blog 30 Mar 2008

I Enjoy a Good Alien Podcast Now and Then 29 Mar 2008

How to Get Everyone and Their Dog/Family/Friends Reading and Subscribing to Your Blog -- 10 Tips 28 Mar 2008

What's the Best Thing You've Done to Grow Your Career? 27 Mar 2008

I'm Planning to Offer WordPress Training -- Are You Interested? 26 Mar 2008

Four Simple Ways to Avoid Totally Botching an Interview 26 Mar 2008

Podcast -- Tackling Godzilla: A Writer/Usability Consultant Reflects on the Largest Project of her Career 26 Mar 2008

Virtual Meetings: A Lofty Yet Impractical and Unwanted Ideal? or Exactly What We Need? 26 Mar 2008

Seven Reasons Why I'm Twittering -- Especially During Conference Time 17 Mar 2008

Are You One of the 824 Technical Communicators on Ning Yet? 15 Mar 2008

Uncooperative Subjects: A Comparison of Two Failed Interviews and How to Turn Them Around 14 Mar 2008

Body Hacks and Optimization 14 Mar 2008

10 Alternate Tests for Evaluating Technical Writing Job Candidates -- A List for Hiring Managers 13 Mar 2008

Six Ways I'm Using the H4 Zoom Recorder to Do Technical-Writing Related Things 12 Mar 2008

Lots of 2008 SXSW Podcasts Now Available 10 Mar 2008

My 5 Pet Peeves with Reading Blogs (mostly surrounding comments and feeds) 09 Mar 2008

Deciding When to Speak Up and When to Shut Up 08 Mar 2008

Two Types of Posts in the Blogosphere: Knowledge Posts and Creative Posts 07 Mar 2008

Recording SME Demos -- It's Easier Than You Think 04 Mar 2008

How to Record Live Presentations with the Zoom H4 Digital Recorder 02 Mar 2008

My Blogging and Podcasting Presentation -- the MP3 and Video Recording 02 Mar 2008

February 2008

Stoking the Creative Muse: How Finding Ideas to Write About Is Similar to Remembering Your Dreams 29 Feb 2008

How My BlackBerry May Benefit You 27 Feb 2008

A blogging family 25 Feb 2008

Eight stitches for Susan 25 Feb 2008

CNN Producer Fired for His Blog -- A Growing Discontent for Mainstream Media 24 Feb 2008

10 Ways to Bomb Your Presentation 23 Feb 2008

My Love Affair with Drop-Down Hotspots Ends 21 Feb 2008

Have a Blog? a Podcast? Want one? Come learn everything you need to know 20 Feb 2008

Why You Should Send Me (and Other Bloggers) Your Products for Free 20 Feb 2008

A Glimpse into the World of Agile Technical Writing, a.k.a. Extreme Technical Writing (XTW) 19 Feb 2008

Welcoming Camtasia Studio as a New Blog Sponsor 18 Feb 2008

Two New Blogs to Add to Your Reader: Craig Haiss' Helpscribe and Sharon Burton's Madcap Blog 17 Feb 2008

"Selection Beats Damping": A Compelling Argument About Why Blogs Trump Print Media 17 Feb 2008

Technical Writing Careers -- Answering 13 Questions about Technical Writing Jobs 16 Feb 2008

Top 10 Workspace Configurations for Technical Writers 15 Feb 2008

Free Doc Train Ticket ($899) for Your Response to a Question About Innovation 14 Feb 2008

Survey Results: How I'm Changing My Blog Based on Your Responses 13 Feb 2008

Jing Screencast: Getting Up and Running with Jing 12 Feb 2008

Are Gerunds in Topic Titles Problematic in Search Results? 11 Feb 2008

How Jing Can Benefit Technical Writers 11 Feb 2008

Will you take my short survey? 07 Feb 2008

Answering Questions on the "Practicalities of Blogging" 06 Feb 2008

A Web 2.0 Documentation Idea Gone Wrong 06 Feb 2008

I wish all companies provided tech support like this 06 Feb 2008

Blogger Compiles Extensive Examples of Unnecessary Quotation Marks 06 Feb 2008

Interview with STC President Linda Oestreich: Directions the STC Is Heading 05 Feb 2008

Notes from My First WordPress Meetup 04 Feb 2008

Camtasia Versus Captivate: Thinking About Screen Real Estate Problems in Video Captures 02 Feb 2008

January 2008

Madcap Flare Review: 45 Things I Love About Flare, 31 Things I Hate About It 31 Jan 2008

2008 WritersUA Salary Survey Published: $76K Is Average 30 Jan 2008

Going Beyond Technical Writing: Practical Advice for Diversifying Your Skillset -- Podcast Interview with Mark Hanigan 29 Jan 2008

Blogging Jobs for Technical How-to Articles 28 Jan 2008

PodcastFAQs.com: A New Information Resource for Podcasters 28 Jan 2008

President Hinckley Passes 28 Jan 2008

Clearplay: An Ingenious DVD Player That Filters Movies Without Altering Them 28 Jan 2008

WordPress Meetup in Salt Lake City with Matt Mullenweg 28 Jan 2008

Upcoming PodCamp in Salt Lake City on March 15 28 Jan 2008

The Art of Interviewing — 10 Tips for Perfecting the Most Important Element of Podcasting 25 Jan 2008

Innovation in Technology -- During Research, Unexpected Findings Lead You Down New Paths 21 Jan 2008

All About Madcap Flare: Podcast Interview with Paul Pehrson, MVP in Madcap Software Forums 19 Jan 2008

How to Share Everything with Everyone (well, a few things anyway) 18 Jan 2008

How to Get Out of a Slump, and Handle Pressure Situations Calmly 15 Jan 2008

The Impact of Social Media on Technical Communication -- Podcast Interview with Bill Albing 14 Jan 2008

"Regular Sloggers Trying to Make a Living" 10 Jan 2008

Three Notable Characteristics of Top 10 Posts: Lists, Headings, Images 09 Jan 2008

Malcolmn Gladwell's Blink: Your First Impression Is Usually Correct in Complex Situations 07 Jan 2008

Why Some Leaders Don't Blog: The Untold Story 04 Jan 2008

The #1 Reason Why People Fail at Their Goals 02 Jan 2008

December 2007

"The great new tool for writing a book today is a blog ..." 31 Dec 2007

My Blog and Podcast Site Are Now Merged into One -- Steps on How I Did It 29 Dec 2007

Jeter Interviews Mike Hamilton at Former Blue Sky Software Office in La Jolla, Calif. 29 Dec 2007

"Could you please tell me what the job of a technical writer is like?" 21 Dec 2007

Adventures with the New Technical Communication Suite from Adobe (mostly RoboHelp 7 and Captivate) 19 Dec 2007

The Hardest Part About Blogging: Coming Up With Something Interesting to Say 19 Dec 2007

Why People Think Help Is Useless, and How To Change This Thought 19 Dec 2007

Myths of Innovation: Brilliant Ideas Come From Constant Reflection, Not Random Chance 15 Dec 2007

Interesting Technique for Discovering Software Changes and Building Rapport with developers 15 Dec 2007

Reading this post made me want to be a workaholic 12 Dec 2007

A Good Response to "No One Reads the Help Anyway" 11 Dec 2007

Goodbye Podpress, it's time for a new mp3 player 10 Dec 2007

Technical Communication Suite from Adobe -- Interview with RJ Jacquez 10 Dec 2007

Adding a Send Feedback link to Your Online Help / RoboHelp Project 07 Dec 2007

99% of people who buy iPods don't realize several simple things ... 06 Dec 2007

Show Me Demos and Captivate -- Interview with Kevin Siegel 05 Dec 2007

November 2007

Sample Integration of Captivate Screen Demos in RoboHelp Hotspots 28 Nov 2007

Free Copies of SnagIt 7 and Camtasia 3 28 Nov 2007

Musicophillia -- The Brain's Unexplainable Affinity for Music 27 Nov 2007

Thoughts on Adobe's New Technical Communication Suite 24 Nov 2007

Embracing the New Vernacular Instead of Pursuing the Holy Grail of Single Sourcing 22 Nov 2007

Special DMN Communications Podcast with Tech Writer Voices (me): Are you Hurting Your Career By Not Blogging or Podcasting? 19 Nov 2007

Top 10 Worst Things SMEs Say or Do -- Interview with Brenda Huettner 12 Nov 2007

IT Author Podcast -- Two Podcasts on Flare, One on the Making of a Technical Writer, and a Dogcast on User Psychology 12 Nov 2007

Online Anonymous Rating Sites: Empowering Individual Voices 07 Nov 2007

Building Online Communities: Interview with Svi Ben-Elya about Elephant.org.il 06 Nov 2007

Is Podcasting Dead? Jason Van Orden Versus Read/Write Web 06 Nov 2007

MadCap Software Sponsors the Tech Writer Voices Podcast 05 Nov 2007

Brain Waves and the Stimulation of Motivation/Creativity 01 Nov 2007

October 2007

Three Excellent Podcasts on Networking, Outsourcing, and DITA 29 Oct 2007

Tech Writer: "Someone who writes as opposed to someone who rides something" 28 Oct 2007

WordPress Automatic Upgrade -- Recommended WordPress Plugin 27 Oct 2007

Innovation, Imagination, Creativity -- Google VP of Search Products Tells Story of Gmail 26 Oct 2007

"A self-forgetful, perfectly useless concentration" 25 Oct 2007

Reflections on Allison Reynold's Talk on Job Skills for the Workplace 23 Oct 2007

Getting Excited About the Upcoming STC Summit in Pennsylvania 19 Oct 2007

WordPress Tip: Recommended Plugin: Better Comments Manager 17 Oct 2007

Answering Tough Questions About Wikis -- Interview with Anne Gentle 16 Oct 2007

The Rockley Group Blog Is Here! I have a couple of DITA questions 15 Oct 2007

My TechCraft Article: Should You Sit Near SMEs? 15 Oct 2007

Implementing WordPress 2.3's New Tagging Feature 07 Oct 2007

Counterpoints to "7 Blogging Beginner Mistakes" 06 Oct 2007

LunarPages Sponsors the Tech Writer Voices Podcast 05 Oct 2007

Usability Research Behind Microsoft's Ergonomic Keyboard 05 Oct 2007

New WordPress Plugin Enables One-Click Installation of Plugins and Themes 05 Oct 2007

September 2007

News Posts versus Thought Posts 27 Sep 2007

Five Skills Every Technical Writer Needs 26 Sep 2007

My STC Intercom article: "Top 5 Podcasts for Technical Communicators" 21 Sep 2007

Why you shouldn't be afraid of offending others and racking up a few penalties 21 Sep 2007

Location is everything when it comes to getting information from SMEs — Carcast 20 Sep 2007

A blog worth adding to your feeds -- and reasons why 19 Sep 2007

My Shared Items from Google Reader 18 Sep 2007

Virtual Ways of Communicating — Char James-Tanny 17 Sep 2007

Recommended Podcast: This American Life's "Devil in Me" -- Explores a strategy for overcoming your inner demons 16 Sep 2007

A Quick Way to Unsubscribe from Feeds in Google Reader 16 Sep 2007

Cool Example of AJAX in a Blog -- Increases Usability 15 Sep 2007

Is technical writing a calling or a job? Recommended DMN Communications podcast 11 Sep 2007

Extracting information from SMEs 09 Sep 2007

Three new resources to check out 08 Sep 2007

My online absence isn't a permanent vacation 08 Sep 2007

August 2007

Thoughts on the Accumulation of Stuff [Junk] 20 Aug 2007

Closing One Chapter, Opening a New One 14 Aug 2007

Rethinking the Importance of Screenshots, Diagrams, and Other Visuals 10 Aug 2007

Tom is moving to Utah 07 Aug 2007

Gigzig: Shows Where You Were 5 Years Ago and Where You're Headed 5 Years From Now 04 Aug 2007

A Perfect Model for Online Tutorials -- MS Visio Shapes Course 04 Aug 2007

Survey for New USF Tech. Comm. Program -- Would These Courses Create Highly Qualified Tech Writers? 02 Aug 2007

Best Tech Writing Tip Ever: Watch a User Try to Follow Your Instructions 01 Aug 2007

July 2007

Grasshoppers that Look Like Aliens 31 Jul 2007

Small and Simple Things -- The Best Kind of Goals 30 Jul 2007

Rethinking the Term "Users" 27 Jul 2007

Three Simple Mistakes Non-Technical Writers Make 27 Jul 2007

Thoughts on the Rapidly Changing Pace of Technology 24 Jul 2007

Tips for Avoiding a Sedentary Lifestyle in the Workplace 21 Jul 2007

Four-Wheeling in the Wasatch Front 21 Jul 2007

Resolving Browser Display Discrepancies Between IE and Firefox 17 Jul 2007

If I Had Ten Days to Live ... 10 Jul 2007

The Paradox of White Space: Some Research and Examples of White Space in Web Design 09 Jul 2007

Making Special, Hidden Categories Separate From Your Home Page and Feed 07 Jul 2007

Evening Fishing at the North Pier 07 Jul 2007

Counterargument to the Importance of Categories in Blogs 04 Jul 2007

Switching from Desktop to Online Tools 03 Jul 2007

Accessibility for Blogs? New Audio Feature: Listen to Posts 02 Jul 2007

Nicely Designed WordPress Blog — Simple, Lots of White Space 02 Jul 2007

Converting Your WordPress Blog into a CMS (Content Management System) 01 Jul 2007

June 2007

David Pogue's Review of the iPhone -- Engaging Videocast Worth Watching 27 Jun 2007

Economic Prosperity Tied to Openness and Tolerance, says Richard Florida; Also, Thoughts on Inclusive, Distributed Leadership 27 Jun 2007

Search Engine Optimization for Your Blog: Three Easy Techniques, and also Drawbacks to SEO 26 Jun 2007

Wikis in Documentation: Ann Gentle Asks, Can Wikis Stand Alone, or Must They Be Supplements? 26 Jun 2007

Information Architecture: Organizing Chaos, Metadata, Taxonomy vs. Folksonomy, and the Dublin Core 21 Jun 2007

Lucy Smiles for the Camera -- Funny Photo 21 Jun 2007

Context-Sensitive Help -- An Easy Method Using Javascript 20 Jun 2007

POPURLS -- Consolidated News Aggregation From Digg, Del.icio.us, Reddit, Tailrank, Newsvine, and 20 Other Sites 20 Jun 2007

Special Father's Day Post: Description of My Dad 18 Jun 2007

Google Reader's Shared Items Feature -- Allows You to Easily Share Selected Posts from Your Feeds 18 Jun 2007

PostSecret -- a Postcard Confession Site, Fathers Theme 17 Jun 2007

Survey Results of My Blog's Readership and My Accompanying Analysis 16 Jun 2007

TechCrunch Founder Interview on iinnovate -- Arrington Talks About How Blogging Is a Treadmill 16 Jun 2007

Intro to Information Architecture -- Reflections on the Different Roles We Can Play 16 Jun 2007

My Podcast Picks 14 Jun 2007

Installing Mediawiki Is Much Easier Than The Instructions Suggest -- My Quick 10 Step Tutorial for Installing Mediawiki 14 Jun 2007

Madcap Flare Spotlight -- "Six Persistent Flare Problems" Post by Paul Pehrson 14 Jun 2007

A New Approach: Tech Comm News 14 Jun 2007

Google Master Plan Video -- Speculations on the Hidden Purposes Behind Google's Information Collection 13 Jun 2007

Everything Is Miscellaneous -- The Problem with Classifying Information 11 Jun 2007

Writing Style to Keep in Mind for Blog Posts -- Be Clearer Than Usual, State Main Point Up Front 11 Jun 2007

Punishing by Rewards -- Motivational Techniques That Don't Work 11 Jun 2007

Leadership Lesson: After Building Some Trust, Make Direct Invitations 07 Jun 2007

How Information Travels in the Blogosphere -- a funny anecdote 07 Jun 2007

Making of the Oxford English Dictionary -- Recommended Podcast 06 Jun 2007

How to Record Conference Calls -- Answering Reader's Question 06 Jun 2007

Lip Dub Video Clip Captures Essence of the Web -- Spontaneity, Authenticity, Participation, Fun 05 Jun 2007

Vista Help Emphasizes Concepts in Effort to Create Power Users 04 Jun 2007

Who are you? A one-question survey to identify my readers 04 Jun 2007

How Scoble Reads 622 RSS Feeds -- Thoughts and Reactions 04 Jun 2007

May 2007

Installing Multiple Versions of WordPress on the Same Account, But Masking Them to Appear as Different Domains 31 May 2007

Vista and Office 2007: Presentation by David McNamee from Microsoft 31 May 2007

Google Maps Offers Mind-Blowing Street View -- It's Like Walking Around Virtually in a City 31 May 2007

Alan Houser Starts a Blog -- Check Out the Group Wellesley Wire 30 May 2007

The Return of the Newsletter — How to Keep the Newsletter Concept Without the Work 30 May 2007

How to Break into Technical Writing 27 May 2007

The Death of Associations -- Declining STC Statistics Prompt Innovation, Realigning of Value 24 May 2007

Usability Tip from Ricecooker Critiques Podcast -- Print the Documentation on the Product 23 May 2007

Former HP CEO Talks About Corporate America and Why Constant Innovation Drives Success 22 May 2007

WordPress 2.2 -- Here's Why It's Worth the Upgrade 22 May 2007

Be Careful When Upgrading to WordPress 2.2 If You Have the WP-Cache Plugin — Adventures in Backing Up and Restoring WordPress Databases 22 May 2007

My Podcasting Method for Face-to-Face Interviews 20 May 2007

Podcasting at the STC Conference: Reasons, Methods, and Reflections 19 May 2007

STC Conference: Jack Molisani on Trends in Technical Communication 19 May 2007

STC Conference: Geoff Sauer on tc.eserver.org, the Largest Tech Comm Index Online 19 May 2007

STC Conference: Rob Houser on Creating Nontraditional E-Learning 19 May 2007

STC Conference: Scott Abel on Web 2.0 19 May 2007

STC Conference: Ann Rockley on the Rockley Group Blog and a New CMS Report 19 May 2007

STC Conference: Chris Thompson on Searching for a Content Management System 19 May 2007

STC Conference: Caroline Jarrett on User Interface Design 19 May 2007

STC Conference: Whitney Quesenbery on the Five E's of Usability 19 May 2007

STC Conference: Harry Miller on Multimedia Documentation 19 May 2007

STC Conference: Stephanie Bryant on Videoblogging 19 May 2007

STC Conference: Mike Brazill on Writing for Developers 19 May 2007

STC Conference: John Daigle on RoboHelp 7 19 May 2007

STC Conference: Debbie Kennedy on Modular Writing and Reusability 19 May 2007

STC Conference: Joan Lasselle on Adopting Content Management 19 May 2007

STC Conference: Cindy Skawinski on Activity Diagrams (Uniform Modeling Language Artifacts) 19 May 2007

STC Conference: Adrienne Escoe on Recruiting 19 May 2007

STC Conference: Teresa Lipus, Snake River chapter, Southern Idaho and Eastern Oregon 19 May 2007

STC Conference: Deanne Levander, Twin Cities, Minnesota Chapter, and John Garison, Vermont 19 May 2007

STC Conference: Laurel Bowen, Oakridge Tennessee Chapter 19 May 2007

STC Conference: Brad Simmons, Ames, Iowa 19 May 2007

STC Conference: Michael Gernes, Central Iowa STC Community 19 May 2007

Leadership Day: Jackie Damrau, Dallas, Texas, and Rachel Houghton, Willamette Valley, Oregon 19 May 2007

Leadership Day: Jeanette Rogers, Seattle, Instructional Design & Learning SIG 19 May 2007

Leadership Day: Lorrie Corbett, Philadelphia Metro Chapter 19 May 2007

Leadership Day: Hillary Hart, Austin Chapter 19 May 2007

Leadership Day: Todd Race, Toronto chapter, Canadian Issues Group 19 May 2007

Leadership Day: Dan Dornbrook, Chicago Chapter 19 May 2007

Leadership Day: Melanie G. Flanders, China; Beau Cain, Director 8 19 May 2007

Leadership Day: Paul Sinasohn, Berkeley Chapter, California 19 May 2007

Leadership Day: Holly Harkness, Al Hood, and Howard Speck — Atlanta Chapter 19 May 2007

Leadership Day: Rhevati Sampath and Wendy Tung, Berkeley Chapter, California 19 May 2007

Leadership Day: Kelly Schrank & Lou Martindale — Mid-South Chapter in Memphis and Suncoast Chapter in Tampa 19 May 2007

Leadership Day: Sue Kloster, Willamette Valley Chapter, Oregon 19 May 2007

Three Things to Avoid When Doing Face-to-Face Podcast Interviews 15 May 2007

Blog Carnivals and my 'Makes-Me-Smile Monday' Post 14 May 2007

On My Way to the STC conference in Minneapolis 12 May 2007

Graduating Kindergartener Asks Difficult Interview Questions 12 May 2007

Creating Help in the Web 2.0 Age — Presentation by Neil Perlin 10 May 2007

STC Atlanta Launches Podcast — Michelle Schoen Is Atlanta's Resident Podcaster 08 May 2007

Wikis in Action — The Top 57 Wikis by Rank 08 May 2007

Special Announcements: Add your blog to techwriterblogs.com wiki, and also support Tech Writer Voices 08 May 2007

Presentation on Writing and Web 2.0 by Keith Hoffman — Given at the University of Wisconsin 08 May 2007

Wikis Are Coming: An In-Depth Exploration of Using Wikis in Documentation — Interview with Katriel Reichman (Israel) 06 May 2007

Setting Up a Wiki in a Few Minutes — Installing Dokuwiki 06 May 2007

Help Support Tech Writer Voices — Consider this Our Spring Membership Campaign 05 May 2007

Calling All Tech Writing Bloggers: List Your Blog in the New Tech Writing Blog Directory Wiki 05 May 2007

Neil Perlin Enters Blogosphere and Gives Away Free Flare Stylesheets 04 May 2007

Advertise on the Podcast 03 May 2007

Google 411 -- Free Information Listings via Phone 02 May 2007

Perfect Explanation of RSS -- Engaging Video Tutorial 02 May 2007

A Few Conversations at Doc Train — User Personas, Data Conversion, and Simplified Technical English 01 May 2007

April 2007

My First Carcast: Driving Home from Vancouver After the Doc Train Conference 30 Apr 2007

Free Conference Call Recording/Podcasting Service at FreeConferencing.LiveOffice.com 29 Apr 2007

Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools — Interview with the authors 29 Apr 2007

How Blogs Dominate Google — One Highly-Linked-To Blog Can Rule the World 28 Apr 2007

Jott—a Free Voicemail to Transcribed Text Memo Service 28 Apr 2007

Podcast Downloads Report -- About 8,500 downloads so far 25 Apr 2007

Interview with George Hayhoe, editor of Technical Communication Journal, on Technical Writing in China and Korea 25 Apr 2007

Podcast Site Redesign -- I'm Now Using the Leia Theme 25 Apr 2007

If you missed my presentation, here it is online (delivered through WordPress) 20 Apr 2007

Where I'm Going, My Aspirations -- Everything Seems to Align with Web 2.0 20 Apr 2007

More Topics 19 Apr 2007

Basic Tutorial 19 Apr 2007

WordPress as a CMS 18 Apr 2007

Different Uses of WordPress 18 Apr 2007

Why Blog? 18 Apr 2007

Twenty Ways to Make Your Blog More Usable: A Behind-the-Scenes Look at WordPress 18 Apr 2007

Blog Usability Checklist 17 Apr 2007

Glamorous Careers Turn Out to Be Boring--This American Life Podcast 17 Apr 2007

WordPress Plugins: Take Your Blog's Functionality To a New Level 17 Apr 2007

Going to Vancouver on Tuesday for Doc Train Conference! 16 Apr 2007

New Theme Viewer: 39 WordPress Themes I Like 15 Apr 2007

WordPress Themes Crash Course: Everything You Need to Know to Get Started with Themes 15 Apr 2007

Unraveling the Geologic Stratum of the Blogosphere: Why We Blog 14 Apr 2007

RockYou—Create Dynamic Slideshows with Music for Your Site 13 Apr 2007

On Writing Better: Tips from a South by Southwest Panel 11 Apr 2007

Twenty Usability Tips for Your Blog — Condensed from Dozens of Bloggers' Experiences 09 Apr 2007

Defining Experiences: Five STC Candidates Share Influential Stories from the Tech Comm Field 08 Apr 2007

Making Help More Human, and other discussions 07 Apr 2007

Former MySpace Exec. Explains How Experience Can Be an Impediment to Success 05 Apr 2007

A Case for Corporate Transparency: How Channel 9 Changed Microsoft from the Darth Vader of Tech to Downright Visionary 05 Apr 2007

STC Candidates: Submit a Story about a Defining Moment in Your Career 04 Apr 2007

Answering Reader's Question: Can you give me a little information about the blogging section of your Web site? 03 Apr 2007

Susan Burton Provides an Inside, In-Depth Look at STC's Most Pressing Issues 02 Apr 2007

March 2007

Google CEO's Advice for People Entering a Technology Career: Stay Engaged, Keep Learning and Trying Things 31 Mar 2007

How to Subscribe to RSS Feeds with Internet Explorer 7 30 Mar 2007

Single Sourcing Wiki Tools for the Enterprise — Traction TeamPage5? 29 Mar 2007

MySQL CEO Says, "It is dangerous to hire someobody who has too much experience." 28 Mar 2007

WordPress vs. Movable Type: The Advantages of Open Source and What It Means for Technical Writers 27 Mar 2007

Special STC Elections Podcast: Interview with Nicky Bleiel, Candidate for Director 25 Mar 2007

Broken Days and Perfect Days 25 Mar 2007

Yahoo Pipes and the Mashed Up World of Aggregated, Filtered, Blended Information 24 Mar 2007

Three New Features for this Blog: a Post Index, Inbound Links Display, and Public Web Stats 22 Mar 2007

Finding Work You Love Vs. Loving the Work You Find 21 Mar 2007

Florida Competition Winner Explains Principle of Success: Brevity 20 Mar 2007

Corporate Blogging: Five Rules for Success in the Blogosophere 19 Mar 2007

Answering Reader's Questions: How To Keep Up with Work/Family Balance, and Which Tools to Use 18 Mar 2007

WritersUA Publishes 2007 Salary Survey; 73k Is Average 18 Mar 2007

Sierra Says Help Needs to Be Human, Conversational, and Geared Towards Panicky Users 18 Mar 2007

Special STC Election podcast: Call for Participants 16 Mar 2007

Dan Rather Podcast from South by Southwest: "Journalism needs a spine transplant; it has lost its guts" 16 Mar 2007

Is Technical Writing Boring? Tech Writers as Information Architects 14 Mar 2007

TECHWR-L and Technical Editing SIG Implement Drupal and WordPress 14 Mar 2007

The Evolutionary Strategy of Web 2.0 — It's Like Having 100 Personal Researchers Working For You 13 Mar 2007

Embedding an Audio Player into Your Site Without WordPress 13 Mar 2007

Nine Lessons for Would-be Bloggers -- Great Advice from Josh Porter on Overcoming Blogging Hangups 12 Mar 2007

Microformats and the Semantic Web 11 Mar 2007

Second Life: A 3-D Space for Virtual Meetups and Instruction? 09 Mar 2007

Wikinomics: Combining Wikis with Economics; the More You Share, the More You Win 08 Mar 2007

Librivox: Open Source Audio Books; You Contribute Your Own Readings 07 Mar 2007

Online Communities, Member Maps, Virtual Chats, Sparkpeople, Intercom, and More 07 Mar 2007

Plagiarism and Cannibalism Both Natural and Necessary, say Writers and Musicians 07 Mar 2007

Creating Passionate Users Explains How to Make the Best User Manual Ever 05 Mar 2007

Starting Your Own Blog: Tips for Non-profits 04 Mar 2007

Free Podcasts at Open Culture: Informational Podcasts on Almost Everything 03 Mar 2007

Looking at the Past; Exploring Directions for the Future 03 Mar 2007

Number One Issue for Technical Writers Today: Keeping Pace with Rapidly Evolving Technology 01 Mar 2007

Chapter Chat Results: It Went Well, But Only 4 Participated 01 Mar 2007

OPML Files — What Feeds Are You Following? 01 Mar 2007

Design good websites by following principles of technical writing style 01 Mar 2007

February 2007

Examples of companies integrating podcasts into their mix of technical communication deliverables? 28 Feb 2007

37 Signals, To Do Lists — Printable To Do Lists To Get Organized 27 Feb 2007

My First Virtual Administrative Meeting 27 Feb 2007

"I don't have time to listen to podcasts..." 27 Feb 2007

Review of Word 2007, Tool vs. Industry Experience, the Slow Movement, E-mail Tips, and More 27 Feb 2007

Grammar Girl Podcast — Some Thoughts on Grammar as a Topic for a Podcast 26 Feb 2007

Spinvox: The Next Killer App. for Cell Phones 24 Feb 2007

Integrating Google Adsense into this Blog 24 Feb 2007

Never Listen to Voicemail via Cell Phone Again — Callwave.com & Spinvox Deliver Voicemail to Email for Free 22 Feb 2007

Suncoast Member Map Finished 22 Feb 2007

Guy Kawasaki's Impossible Burden: After Blog and E-mail, There's No Time to Write the Book 22 Feb 2007

Matt Mullenweg Explains Genius of Akismet and Appeal of Fast Development Cycles 22 Feb 2007

Eric Schwartzman Talks About Integrating Podcasts into the Marketing Mix 21 Feb 2007

Virtual Meetings? Chat Feature 20 Feb 2007

Blogging for Your Future Employer 20 Feb 2007

Are Newsletters Dead? 17 Feb 2007

WordPress Easter Egg Defies Logic by Removing Styles 16 Feb 2007

Boagworld Shares Advice on Podcasting 16 Feb 2007

Ze Frank's Show — STC Speaker in Minneapolis Conference 15 Feb 2007

Doug Davis on the Job Side of Technical Writing — Location, Industry Experience, and Salary 15 Feb 2007

Two more surveys — Innovations and WritersUSA 15 Feb 2007

Podcast Revenue Idea: Provide 20 second Job Listing Spots in Place of Ads 14 Feb 2007

Reflections on the First Cohost Podcast 14 Feb 2007

First Cohost Podcast — A Natural Conversation about Technical Writing 14 Feb 2007

Is technical writing boring? 13 Feb 2007

DMN Comm. Podcast Gives Thumbs Down on RoboHelp; But More Interesting Is Shift in Style 12 Feb 2007

10 Ways to Make Your Blog More Appealing 12 Feb 2007

Take Clyde's Blogging Survey 12 Feb 2007

Tech Writer Voices Switching to Co-Host Style 09 Feb 2007

Writing Blog Posts by E-mail 09 Feb 2007

Forrester Podcast Recommended — Web 2.0 Is About Building Relationships 08 Feb 2007

Making a Chapter Member Map Mashup with Google Maps 08 Feb 2007

10 Reasons Not to Upgrade to Robohelp 6 07 Feb 2007

Podcasting Reader's Comments — The Pilotless Drone 07 Feb 2007

Video on SharePoint 2007 Wiki, Blog, and RSS Functionality from Microsoft's Channel 9 07 Feb 2007

Getting Started with WordPress — Video Tutorial on Installation 07 Feb 2007

RoboHelp to Wiki Conversion Tool 05 Feb 2007

Installing WordPress -- a Quick Video Tutorial 04 Feb 2007

Discussion about RoboHelp 6 — Interview with Rick Stone 03 Feb 2007

Using Wikis as Project Documentation Tools 03 Feb 2007

Recommended Podcast: 43 Folders on Kung Fu, Meditation, and Sex 02 Feb 2007

Blogs that Lose Direction and Go from Blog to Blah? 02 Feb 2007

January 2007

Survey Gizmo: The best tool/thing I have used/done 31 Jan 2007

Are We Moving Toward GooOS, the Google Operating System? 30 Jan 2007

User Paradox with Not Reading User Manuals 30 Jan 2007

Using Ajax Shelf to Help Users Find Pages on Suncoast Site 29 Jan 2007

10 pet peeves of technical writing 27 Jan 2007

Tips from the Frederator: Pursue Life's Passion Online, and Blog Often, Short, and with Pics 26 Jan 2007

Adobe Enters Blogosphere 26 Jan 2007

Adobe Seminar -- Nice Connection and Demo, But Questions Seemed Filtered 25 Jan 2007

Dealing with the Documentation Aspects of Bad Software -- My Response to the Latest DMN Communications Podcast 25 Jan 2007

Wordpress 2.1 Review 25 Jan 2007

Allure of New Media Requires Strict Bedtime Control or Else Sleep Deprivation Will Set In 24 Jan 2007

The Curse of Knowledge -- The More You Know, the Worse You Become At Communicating That Knowledge 24 Jan 2007

Recommended Podcast: Boagworld > Community Websites, by Paul Boag 23 Jan 2007

How to Create a Site Where Users Can Actually Find Information — Interview with Thom Haller 23 Jan 2007

Latest Podcast Is Posted on Tech Writer Voices 23 Jan 2007

WordPress 2.1 Released -- This is a major release 23 Jan 2007

Survey on Blogging -- Darren Barefoot 22 Jan 2007

Applying Web 2.0 to Podcasting 21 Jan 2007

Trying to Create Tech Writer Voices Logo 20 Jan 2007

Technorati Blogosphere Report -- 1.3 million new posts per day, so what are people writing about? 19 Jan 2007

Reading Blogs versus Reading Traditional Print Media 19 Jan 2007

RoboHelp 6 Not Compatible with Word 2007 18 Jan 2007

Preview Images of Link Destinations with Snap 17 Jan 2007

Create RSS Feeds From Any Site With Ponyfish 17 Jan 2007

Ten Tips for Problem Solving and Troubleshooting 17 Jan 2007

WordPress = Bliss: The Joy of Customization 16 Jan 2007

RoboHelp 6 launched — List of New Features 16 Jan 2007

Web Developer Firefox Extension Makes CSS Editing Easy 13 Jan 2007

Ten Lessons Learned as a Technical Communicator — Interview with Rahul Prabhakar 13 Jan 2007

Patience Thresholds for Technology 13 Jan 2007

Listening to Podcasts Without Dedicating Any Time for Them 13 Jan 2007

Why Software Sucks, by David Platt 13 Jan 2007

Read a Book by E-mail, a Little Each Day with Daily Lit 11 Jan 2007

Recording your chapter presentations 10 Jan 2007

Dynamic Help in Visual Studio .NET 09 Jan 2007

Podcasting article in STC Intercom magazine 09 Jan 2007

Inexpensive Screencast Software: Blueberry Flashback Express Recorder 07 Jan 2007

Talkr service converts text-only blogs into podcasts 07 Jan 2007

Google Talk 05 Jan 2007

Mike Hamilton Gives Flare Demo to the Suncoast Chapter 05 Jan 2007

WIFM and Blogging 05 Jan 2007

The Concept of Trackbacks 05 Jan 2007

Year in Review -- "You" Chosen as Most Important Person 03 Jan 2007

The Convergence of Web 2.0 with Help Documentation — Tom Johnson 03 Jan 2007

Help 2.0: The Convergence of Help with Web 2.0 02 Jan 2007

Rating Feature Now Available 02 Jan 2007

WordPress Shopping Carts 02 Jan 2007

Understanding Principles of Usability, Part 2 — Karen Bachmann 01 Jan 2007

New Look and New Approach to Blog/Podcast 01 Jan 2007

December 2006

Wikipedia -- indisputable Web 2.0 triumph 31 Dec 2006

The Challenge of Web 2.0 Documentation: WordPress's Immense Codex 29 Dec 2006

Payscale: a Web 2.0 salary comparison tool 28 Dec 2006

How many of these Web 2.0 sites do you know? 28 Dec 2006

Make your computer run faster by disabling all the auto-startup programs 27 Dec 2006

Reading Tech News: Digg 27 Dec 2006

Google Groups Rocks — Find Answers to Almost Everything 27 Dec 2006

Web 2.0 dieting and nutrition site: Sparkpeople.com 27 Dec 2006

WordPress as Budgeting Software: Mo.neytrack.in 26 Dec 2006

Why Blogger is more popular than WordPress: Ease of Use 25 Dec 2006

Using Gmail to read Threaded Conversations from Listservs 21 Dec 2006

Designing for "Web 2.0" audiences 21 Dec 2006

Understanding Principles of Usability, Part 1 — Karen Bachmann 18 Dec 2006

Skype Firefox Exention Changes Phone Numbers into Buttons 15 Dec 2006

First Blog Post Using Word 2007 13 Dec 2006

Open Source Folder Compression Utility -- 7 Zip 11 Dec 2006

Word 2007 Features and Demo -- offers style sets to quickly transform documents 08 Dec 2006

Creating Word templates with customized help delivered by Clippy 08 Dec 2006

Posting Youtube Videos — A Required Tone for Internet Audiences? 07 Dec 2006

Creating your own RSS Feed 05 Dec 2006

Keith Hoffman Interviews Susan Burton, Exec. Director of the STC 01 Dec 2006

November 2006

Looking up IP addresses 30 Nov 2006

Web 2.0, CMS, and DITA — Interview with Ann Rockley 27 Nov 2006

New Podcast on Web 2.0, DITA, CMS 27 Nov 2006

Podcasting article and my 15 favorite podcasts 21 Nov 2006

Wordpress to offer Enterprise Edition 21 Nov 2006

How to Increase Collaboration and Performance — Interview with Emma Hamer 13 Nov 2006

Open Source Software and Wikis 09 Nov 2006

Checking out Youtube: A Few Fun Videos to Watch 08 Nov 2006

Firefox and Deepest Sender are superior to IE7 07 Nov 2006

The coolest thing ever -- Total Tech Writer Blog Aggregation 07 Nov 2006

First survey results with Survey Gizmo 06 Nov 2006

Recommended podcast: Facilitating Collaboration 06 Nov 2006

Top 100 blogs and top 100 podcasts 06 Nov 2006

Two useful tools for surveys and webinars 06 Nov 2006

Getting Ideas for Your Blog: Oneword.com 05 Nov 2006

Podcast metrics analysis for Tech Writer Voices 01 Nov 2006

October 2006

Technical Writing in India — Interview with Sandeep Balakrishna 30 Oct 2006

Corporate Blogging 27 Oct 2006

Wordpress releases first official Wordpress Multi-User Edition 27 Oct 2006

Another Perspective on Single-Sourcing — Interview with Sarah O'Keefe 23 Oct 2006

Recommended Podcast: Alistair Christie's IT Author Podcast 23 Oct 2006

Calling all potential podcasters... 20 Oct 2006

How To Create a Usable Index — Interview with John McGhie 20 Oct 2006

Being Interviewed Is Fun 17 Oct 2006

Podcasting 101 — by Tom Johnson 17 Oct 2006

How to Implement Single Sourcing — Interview with Neil Perlin 09 Oct 2006

Figuring out Audio 09 Oct 2006

Podcasting FAQs 09 Oct 2006

Tech Writer Voices Podcast 09 Oct 2006

Joomla, an Open-Source Content Management System Solution — Interview with Sean Wheller about Joomla 09 Oct 2006

Knowledge Management and Technical Writing — Janet Foley 09 Oct 2006

Flare 2.0 and MadCap Software — Interview with Mike Hamilton 09 Oct 2006

Content Management Professionals — Interview with Scott Abel 09 Oct 2006

Writing for the Web — Ian Koss, Founder of Ink19.com 09 Oct 2006

September 2006

The popularity of how-to podcasts 28 Sep 2006

Online SIG links to TechWriterVoices 28 Sep 2006

Podcasting site is finished 26 Sep 2006

Combining Podcasting with Technical Writing 21 Sep 2006

Podcast site almost ready 19 Sep 2006

DITA Structured Blogging and Online Help 14 Sep 2006

Recording Phone Interviews 13 Sep 2006

Advantages of using Wordpress for blogging 12 Sep 2006

Websort -- Testing out the Logical Taxonomy of your Site 11 Sep 2006

Using the Yahoo Maps API 10 Sep 2006

Recording STC Chapter Presentations 08 Sep 2006

A restful Labor Day weekend; thoughts on podcasting 04 Sep 2006

Hard Drive Totally Crashed 01 Sep 2006

August 2006

FTCC launches its site and call for entries today 23 Aug 2006

We need an IT Conversations for Tech Writers 14 Aug 2006

June 2006

Barry Schwartz — Less is More — Why Too Many Options Leads to Dissatisfaction 16 Jun 2006

Malcolm Gladwell — Why People Can't Express What They Really Mean and Feel 16 Jun 2006

Motivations for Hackers [and Technical Writers?] -- Paul Graham speech 16 Jun 2006

Teddy Roosevelt's River of Doubt 16 Jun 2006

Why this blog, separate from the Suncoast Blog? 01 Jun 2006