---
title: "Podcast: How Paligo is filling a niche in the CCMS market for complex documentation, with Anders Svensson"
date: 2020-03-09
description: "Listen to the podcast Questions/topics covered Resources Related posts from the Paligo blog Listen to the podcast <div..."
canonical_url: https://idratherbewriting.com/blog/paligo-filling-a-niche-in-ccms-market-for-complex-docs/index.html
---

> For AI agents: a documentation index is available at https://idratherbewriting.com/llms.txt. Markdown versions of all pages are available by appending .md to any page URL.

# Podcast: How Paligo is filling a niche in the CCMS market for complex documentation, with Anders Svensson

> I recently chatted with Anders Svensson about how Paligo, a cloud-based CCMS, is filling a niche in the CCMS market for complex documentation needs. Complex documentation refers to documentation with multiple product variants, versions, languages, audiences, and more. In these scenarios, content re-use and scalability become more challenging. Paligo is filling a need for documentation teams that have grown beyond their help authoring tools and need the more robust support that a component content management system (CCMS) offers but without the price tag and implementation timeline.

## Listen to the podcast

**Listen here:**

[Audio](https://dts.podtrac.com/redirect.mp3/s3.us-west-1.wasabisys.com/idbwmedia.com/podcasts/paligo_podcast_ccms.mp3)

[![](https://s3.us-west-1.wasabisys.com/idbwmedia.com/images/apple_podcasts.png)](https://itunes.apple.com/us/podcast/id-rather-be-writing-podcast/id277365275) [![](https://s3.us-west-1.wasabisys.com/idbwmedia.com/images/watchonyoutubeblack.png)](https://www.youtube.com/@idratherbewriting) [![](https://s3.us-west-1.wasabisys.com/idbwmedia.com/images/spotify.png)](https://open.spotify.com/show/4HeOZfPGMMfViOhVS40QBD)

## Questions/topics covered

Some topics covered during the podcast include the following:

- What niche is Paligo filling with its cloud-based CCMS platform?
- What is a CCMS and when might a doc team need one?
- What constitutes complex documentation?
- Why is content re-use important in complex documentation scenarios?
- How can you re-use content between a support KB site like Zendesk and Paligo?
- How hard would it be to migrate a docs-as-code setup into Paligo?
- How can I integrate an OpenAPI specification into Paligo?
- How does faceted filtering work in Paligo’s Algolia search integration?
- Why is Docbook more accommodating to different content authoring scenarios than DITA?
- Why did Paligo decide to implement two-factor security authorization?
- What kind of collaboration features does Paligo provide?

## Resources

- [Paligo site](https://paligo.net/)
- [Paligo documentation](https://paligo.net/docs/index.html?lang=en)
- [Paligo Blog](https://paligo.net/blog)
- [What’s New in Paligo](https://paligo.net/docs/en/what-s-new-in-paligo-.html)
- [Content Reuse](https://paligo.net/docs/en/content-reuse.html)

## Related posts from the Paligo blog

- [The 5 Principles of Single-Sourcing](https://paligo.net/blog/single-sourcing/the-5-principles-of-single-sourcing/)
- [DocBook or DITA for technical writing - What is the difference in 2020?](https://paligo.net/blog/single-sourcing/docbook-or-dita-for-technical-writing-what-is-the-difference-in-2020/)
- [Old HAT: time to switch from a Help Authoring Tool to a CCMS?](https://paligo.net/blog/single-sourcing/old-hat-time-to-switch-from-a-help-authoring-tool-to-a-ccms/)

Also see this post I wrote about Paligo back in 2016: [The Story of Paligo: A new browser-based CCMS with all the features you’d ever want](https://idratherbewriting.com/2016/08/01/paligo-the-story-xml-ccms-in-the-cloud/).

*Note that Paligo is one of the sponsors of my site.*