1. I'd Rather Be Writing
2. Simplifying Complexity

Principles for simplifying complexity

Sections in this chapter:

• Introduction
• Principle 1: Let users switch between macro and micro views
• Principle 2: Make information discoverable as the user needs it
• Principle 3: Ensure information harmony in the larger landscape
• Principle 4: Reduce and distill vast information down to its essence
• Principle 5: Conform to the patterns and expectations of the genre and schemas
• Principle 6: Reconstruct the absent user
• Principle 7: Reduce the complexity of technical language
• Principle 8: Align the product story with the user story
• Principle 9: Iterate and increment on content following an agile approach
• Principle 10: Hide complexity with UX design (such as through JS or CSS)
• Principle 11: Be both a generalist and specialist at the same time
• How to evaluate documentation