Podcast: Users as producers of knowledge — conversation with Nupoor Ranade about how tech writer roles are changing

How can users shape and influence the documentation you're producing? In this podcast, I chat with Nupoor Ranade, PhD candidate at North Carolina State University, about how the roles of technical writers are changing. Instead of writers authoring content for passive users, users are actively directing and shaping the knowledge that writers produce. In this podcast, we look at ways docs-as-code workflows are facilitating that shift in roles. This podcast is more of a conversation, where I first ask Nupoor a series of questions, and then she asks me questions. There's also a transcript of the podcast. Read more »

Staying updated about what developers are changing -- my techniques for information sleuthing

In an ideal world, developers include technical writers in all relevant meetings and keep them updated about changes they're making that might affect the docs. If this is the case for you, count yourself lucky. More often than not, however, technical writers are left out of the loop until the last minute, when someone remembers that the docs likely need to be updated (or should have been updated prior to release). This scenario is just as true whether everyone is working from home or in the office. One solution for this is to embrace a technique for information sleuthing. Read more »

UX writing processes and considerations -- WTD podcast episode 28

Write the Docs podcast episode 28 is a recording of a Berlin WTD meetup focused on UX writing processes and considerations. The event was live streamed on March 9, 2020 at the Humanitec in Berlin by Chris Ward. Read more »

Tech comm podcasts are growing -- here's a list

Podcasts seem to be growing now more than ever. Here's a list of more than ten technical writing podcasts that you can listen to. Read more »

Life on reset -- new dynamics emerging

With the shift to sheltering in place and working from home, I've noticed that my family has grown closer together and that working remotely goes better when everyone is also remote. Read more »