Survey Gizmo: The best tool/thing I have used/done

surveygizmoI have been using SurveyGizmo to issue some short surveys to our chapter and found that the tool is not only the best survey tool I’ve used, but issuing short surveys is also the best thing I have done. The type of feedback that comes back is amazing, particularly when you leave a free answer essay in there. People usually have feedback, and this gives them an opportunity to provide it.

Here are a few tips for surveys.

  • Keep them short. Ask no more than 5 questions.
  • Provide at least one free answer essay (not just radio buttons).
  • If you can lighten the survey up, it may be more appreciated.
  • Share your responses with the same people you surveyed 

As soon as I close this last survey, I am planning to respond to some of the interesting comments on the Suncoast blog. This may generate some more discussion on our chapter blog.

On a tool note, I also tried SurveyFly, which embeds the survey more easily into your posts. However, I prefer the way SurveyGizmo collects and sorts the information gathered from the survey. It is much easier to read and even graphs it into rich, colorful reports.

If you haven’t extended a survey to your chapter, check out SurveyGizmo. The first 250 responses of any survey are free, and since I never plan to get more than 100 responses from any survey, this tool is perfect for me.

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By Tom Johnson

I'm a technical writer working for the 41st Parameter in San Jose, California. I'm primarily interested in topics related to technical writing, such as visual communication (video tutorials, illustrations), findability (organization, information architecture), API documentation (code examples, programming), and web publishing (web platforms, interactivity) -- pretty much everything related to technical writing. If you're trying to keep up to date about the field of technical communication, subscribe to my blog either by RSS, email, or another method. To learn more about me, see my About page. You can also contact me if you have questions.

3 thoughts on “Survey Gizmo: The best tool/thing I have used/done

  1. Pingback: UPA Voice - April 2007 - Seeking an Accessible and Usable Survey Tool

  2. Watch Mall Cop Online

    Thanks for sharing this with me. Im definately going to be trying this out in the future.

    I also only plan on sending out about 100 surveys, so this looks like it will be useful for me too!

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