Note: If you would like me to present at your conference or chapter, contact me.

Upcoming Presentations

  • June 21-24. "Publishing strategies for API documentation." STC Summit. Cleveland, Ohio.
  • June 21-24. "API Documentation Workshop." STC Summit. Cleveland, Ohio.

Past Presentations

  1. May 13, 2015. Jekyll versus DITA: Bridging the Gap between Tech Comm and the Web. STC Berkeley chapter. Berkeley, California.
  2. May 7, 2015. Survival Strategies for API Documentation. East Bay STC Chapter. Dublin, California.
  3. May 7, 2015. User-Centered Documentation. Google presentation. Mountainview, California.
  4. March 12-13, 2015. API Documentation workshop. tcworld India, Bangalore.
  5. March 12-13, 2015. Innovation in Technical Communication. tcworld India, Bangalore.
  6. February 2, 2015. Survival Strategies for API documentation. Southern Ontario STC chapter. webinar.
  7. January 24. API Documentation Workshop. TC Camp. Santa Clara, California.
  8. Oct 22, 2014. Perfecting the audio narration in instructional videos. Information Development World.
  9. Oct 15, 2014. Publishing strategies for API documentation. San Francisco STC chapter.
  10. May 29, 2014. Writing code samples. soap! conference - webinar (Poland).
  11. October 21, 2013. "Why Users Can't Find Answers to Their Questions in Help." Silicon Valley STC Chapter.
  12. November 13, 2013. Why Users Can't Find Answers to Their Questions in Help. Berkeley STC Chapter.
  13. January 16, 2013. "Why Users Can't Find Answers to Their Questions in Help." Sacramento STC Chapter.
  14. June 13-14, 2013. Make Your Content More Findable When Users Browse and Search. User Assistance Europe. Manchester, UK.
  15. June 13-14, 2013. Creating Video Tutorials for User AssistanceUser Assistance Europe. Manchester, UK.
  16. November 15, 2012. Writing and Editing Scripts for Video Tutorials. Webinar. STC Technical Editing SIG, STC.
  17. October 7, 2012. Producing Professional Sounding Audio in Video Tutorials. Lavacon Conference. Portland, Oregon.
  18. June 7, 2012. Creating Help in a Wiki Environment. Webinar. STC.
  19. January 25, 2012. Designing Quick Reference Guides. Webinar. STC.
  20. January 26, 2012. Findability and User Help. Webinar. STC Ontario Chapter. 10 am MST.
  21. January 24, 2012. Designing Quick Reference Guides. STC Webinar.
  22. December 1, 2011. Organizing Help Content: Breaking Out of Topic-based Hierarchies. Webinar. STC Webinar Series. 2pm MST.
  23. October 13, 2011. Appearance on TechSmith's web show: The Forge. Talked about screencasting.
  24. June 10, 2011. Organizing Help Content: The Problem of Findability. MindTouch Webinar with The Content Wrangler. Online
  25. May 2, 2011. WordPress and Blogging Workshop. STC Summit 2011, Sacramento.
  26. May 3, 2011. "Organizing Help Content: Breaking Out of Topic-based Hierarchies." STC Summit 2011, Sacramento.
  27. October 14, 2010. "Careers in Technical Communication: Getting Started and Finding Your Niche." Brigham Young University - Idaho. Rexburg, Idaho.
  28. October 6, 2010. "Finding and Producing Relevant Content -- Social Media Strategies." Brigham Young University - Provo. Provo, Utah.
  29. June 18, 2010. "Developing a Personal Voice in Audio." e-Learning Half Day, Intermountain-STC chapter, Salt Lake City, Utah.
  30. May 3, 2010. "Developing a Personal Voice in Audio" presentation." STC Summit, Dallas, Texas.
  31. May 2, 2010. "Presentation: "Developing and Designing Blogs with WordPress." STC Summit, Dallas, Texas.
  32. April 23, 2010. "Trends in Technical Communication: Changing Roles for Technical Communicators. Missouri State University Workshop for Teachers of Technical Writing." Springfield, Missouri.
  33. April 22, 2010. "Trends in Technical Communication: Hybrid Roles, Social Media, Collaborative Authoring, and Multimedia." Missouri State University Workshop for Teachers of Technical Writing. Springfield, Missouri.
  34. April, 2010. "From Overlooked to Center Stage." STC Atlanta Currents Conference (keynote). Atlanta, Georgia.
  35. April 2, 2010. "Technical Writing Deep Dive." Co-presentation with Paul Pehrson as part of the LDS Community Developer Conference. Salt Lake City, Utah.
  36. March 26, 2010. "Developing a Personal Voice in Audio." PodcampSLC. South Jordan, Utah.
  37. March 19, 2010. "Introduction to Technical Writing." Virtual presentation. Wheaton College, Illinois.
  38. January 28, 2010. STC Webinar for Community Leaders on WordPress. 1-2 p.m. EST.
  39. December 16, 2009. STC Webinar. 1 p.m. EST. "Screencasting: Video Tutorials for the Web."
  40. November 14, 2009. Intermountain-STC Online Presence Workshop / Blogging. Logan, Utah.
  41. November 5, 2009. How to Start a Blog and Podcast. Orlando STC chapter, Orlando, Florida.
  42. November 3, 2009. The Seven Deadly Sins of Blogging. STC Suncoast chapter, Tampa, Florida.
  43. October 19-21, 2009.Web 2.0 and Social Networking. WebWorks RoundUp 2009, Austin, Texas.
  44. October 14-15, 2009. SORT Conference, Beyond the Manual: Choosing the Right Help Format. Salt Lake City, UT.
  45. October 8, 2009. Technical Writing Presentation. Brigham Young University - Idaho. Rexberg, Idaho.
  46. July 29, 2009. Converting Readers from Casual Subscribers to Devoted Followers. STC Webinar.
  47. June 10, 2009. Trends Panel. TransAlpine Conference. Vienna, Austria
  48. June 10, 2009. Blogging, podcasting, screencasting. TransAlpine Conference. Vienna, Austria
  49. June 9, 2009. Quick Reference Guides: Short and Sweet Documentation. TransAlpine Conference. Vienna, Austria
  50. June 8, 2009. WordPress workshop. TransAlpine Conference. Vienna, Austria
  51. May 5, 2009. Quick Reference Guides: Short and Sweet Documentation. Co-presentation. STC Summit. Atlanta, Georgia.
  52. May 4, 2009. What You Learn By Watching Others Use Your Documentation. Progression. STC Summit, Atlanta, Georgia.
  53. May 3, 2009. Blogging. STC Summit, Atlanta, Georgia.
  54. April 14, 2009. WordPress webinar. STC Suncoast chapter in Florida. (webinar)
  55. March 26, 2009. Podcasting: How to Interview Local and Remote Guests. Podcamp Utah. South Jordan, Utah.
  56. February 26, 2009. Quick Reference Guides. Intermountain-STC chapter, Salt Lake City, Utah. (co-presenting)
  57. February 19, 2009. Blogging for Technical Communicators. Rocky Mountain STC chapter, Colorado. (webinar)
  58. September, 2008. “Blogging and Podcasting.” STC-Intermountain chapter, Salt Lake City, Utah.
  59. May 12, 2008. “Combining Social Media with Help Authoring” STC-Phoenix (webinar)
  60. June, 2008. “Strategies for Marketing Yourself and Your Expertise To Others” (Panel participant). STC Summit – Philadelphia. Philadelphia, Pennsylvania.
  61. June, 2008. “The Art of the Podcast.” STC Summit – Philadelphia. Philadelphia, Pennsylvania.
  62. June, 2008. "Evangelizing, Proselytizing, and Preaching: Strategies for Marketing Yourself and Your Expertise To Others." Participation in a panel discussion led by Scott Abel. STC Summit – Philadelphia. Philadelphia, Pennsylvania.
  63. June, 2008. “Meet the Bloggers.” STC Summit – Philadelphia. Philadelphia, Pennsylvania.
  64. April, 2007. “Introduction to WordPress.” Doc Train West 2007, Vancouver, B.C.
  65. April, 2007. “20 Principles of Blog Usability.” Doc Train West 2007, Vancouver, B.C.