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What's the Statistical ROI of Technical Documentation? [Collaborative Post]

Oct 27, 2010 • general

What's the ROI of technical writing?Kartik asks,

I have trouble explaining people of the value adds, and measurable differences, and advantages of technical writing. Is there a case study, white paper or any other doc that statistically shows the ROI of technical documentation?

This is a collaborative post, so if you have an insight to help Kartik answer this question, please add it in the comments.