15 Tips for a Successful Conference Experience
The STC Summit takes place in a few days. If you monitor the #stc12 twitter stream, you can feel the excitement of the conference attendees. I’ve been to at least a dozen conferences over the last seven years or so, and I’ve accumulated a few tips that have helped make my conference experience better. Here are my top 15 tips for a successful conference experience.
1. If you want to sightsee, arrive early.
Usually once the conference begins, you won’t have time to see all the noteworthy places in the city, so if you do want to sightsee, arrive a day early. Conference sessions take place during the day, and in the evenings most of the tourist sites are closed.
2. Get lost in the city, since you have GPS on your phone.
When you do venture into the city, feel free to get lost, always knowing that you have GPS on your phone and can navigate yourself anywhere you need to — at least until your battery runs out. Yelp and other “what’s nearby” apps will help you find stores and places wherever you are.
3. Wear running shoes.
People do a lot of walking at conferences, and it always surprises me to see women wearing high-heel shoes, or men wearing dress shoes. Take along your favorite pair of running shoes or some other comfortable shoes. Not only will you walk all over a conference center, you’ll also walk around the city. Feeling comfortable can put your weary traveler’s body at ease.
4. Put a QR code on your business card or badge.
I’ve never done this, but I would like to. A QR code (like the one on my About page), can provide contact details and other information on someone’s phone when they scan it with a QR reader. Business cards shuffled around typically get lost. If you make it into someone’s mobile phone, however, you have a chance of being remembered.
5. Go with a problem you’re trying to solve.
Write down several problems you’re trying to solve before you get to the conference. This will give you purpose. If you do nothing else, follow this tip. When you browse the vendors, interact with other attendees, and listen to the sessions, keep your problems/questions in mind. They will ground your conference experience with a purpose. This purpose will help your interactions with others be much more meaningful.
6. Pick sessions based on speaker profiles.
Popular, well-known speakers are popular for a reason — they’re usually pretty entertaining. Even if the subject doesn’t entirely align with your interests, a good speaker can make any topic interesting. Unless a session has a specific appeal to you based on the topic, attend the sessions with the most well-known speakers. This rarely leads to a disappointing experience.
7. When it doubt, pick the session in the biggest room.
If all sessions seem equally dull, pick the session taking place in the biggest room. Conference organizers know which sessions will be the most popular, and they allocate room sizes accordingly.
8. Listen for the non-session insights.
Although you may think the sessions themselves will provide the learning during the conference, the more significant learning takes places in more subtle ways. Listen for the non-session insights, the ideas that randomly pop into your head. These insights may arrive during a session (even when the session is about a different topic), during session breaks, at lunch, in your hotel, etc. Be on the lookout for them and recognize that these non-session insights are probably your greatest learning value.
9. Monitor and use the conference hashtag.
If you’re new to Twitter, make sure you know the hashtag others are using during the conference (for example, #stc12). Use Twitterific or some other app to monitor tweets. You can also add a keyword to the hashtag, such as “#stc12 dinner” and filter tweets that way. In your tweets, rather than parroting speakers or always expressing praise, try to communicate insights, comments, or opinions.
10. Publish your notes as blog posts.
When you return to your office, your colleagues will want to know what you’ve learned. The notes you took during sessions will quickly fade. Try publishing your notes as blog posts. Taking notes will keep you more alert during sessions, and you can refer to your posts when others ask questions. Although most people take notes during sessions, few publish them as blog posts. When you do publish your notes as posts, no doubt you will reflect and evaluate what you’re learning in a more critical way. This reflective element is yet another aspect of learning.
11. Ask questions even if you feel uncomfortable asking them.
Undoubtedly you’ll be in one or more bad sessions during the conference, kicking yourself that you decided to attend that session. The speaker drones on, teaching the PowerPoint more than the audience, going in directions that bore you, and generally giving a poor presentation. When this happens, it’s likely that 75% of the other attendees are feeling the same way.
You can change the flow of a bad presentation by asking a question, even if it goes in a slightly different direction than the speaker’s slides. Remember my recommendation above — to go to conferences with a problem to solve? Now is the time to unpack that question and salvage your session time.
12. Learn the art of starting a conversation.
Meeting other people is part of the conference experience, but many of us are shy introverts. Here are a few simple questions you can use to immediately start any conversation:
- What did you think of that session?
- Where are you from?
- What do you think of the conference so far?
- What session are you planning to attend next?
- What do you do at your company? (Refer to their nametag.)
These ice-breaker questions get somewhat trite after a while, but they begin any conversation. After breaking the ice, move into the questions you really want answers about (as explained in the “Go with a problem you’re trying to solve” section).
13. Learn the art of ending a conversation.
When you’re trapped in a conversation that you can’t escape (for example, at a tweetup or other networking activity), there are several ways to get out of the conversation. Try these escape clauses. Begin, “Well, it was nice meeting you,” followed by –
- I think I’m going to mingle around to the rest of the place.
- Do you have a business card?
- I’m going to get some more food.
- I think I recognize someone over there that I want to say hello to.
If none of these work, just stop talking. The other person will probably terminate the conversation for you.
14. Learn euphemisms to describe less-than-satisfying sessions.
When you attend a session that sucks, rather than saying it sucks, or coming across as a sour grape, try describing the session in a more euphemistic way:
- The speaker seemed really nice, but the session wasn’t my favorite.
- I’m interested in the topic, but I didn’t take many notes in the session.
- I think the speaker was a little tired.
- The session wasn’t what I was expecting.
15. Bring back toys for your kids.
While you’ve been at the conference, your patient spouse and kids have been feeling what it’s like to live without you. It’s nice to bring back some presents to show you thought of them while you were gone. If you have little children, stop into a toy store and pick up some simple gifts, such as toy cars, bracelets, books, dolls, or other items. The gifts don’t need to reflect the city of the conference. Simply bringing something back is usually enough to get the message across, which is Hey, I thought of you while I was gone.
Those are my tips for a successful conference. If you have any tips to add, or feedback about the above, please let me know in the comments.
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Tom,
Thanks for this list! Could you briefly explain how to make a QR code that will go to my blog? See you at the Summit!
Gina
You can use a site like qrcode.kaywa.com to create an image of a QR tag that you can insert in a document.
Thanks for the reply, Rebecca.
Tom, thank you for posting these wonderful tips. I’ve been to a few conferences, some better than others, but reading your post made me realize that how I prep for the conference makes a big difference.
I’m with you on most of this, but #11 is problematic. You’re conflating a bad presentation (droning, death by PowerPoint) with a presentation that is not relevant to you (“going in directions that bore you”).
The former is a problem for everyone in the room. The latter is a problem for you. When you ask a question that’s highly specific and relevant to what you want, you are attempting to shift the presenter’s focus into a different area from what was advertised in the session description. This is completely unfair to the other 50 or 100 people sitting in the room, who may not want the focus shifted.
As a presenter, when I get long-winded questions that amount to “please solve my specific problem” I have to decide in a split second whether to answer the question based on how relevant I think the question is to the rest of the audience. Most often, you’ll get a short answer plus “see me after the session for details.”
I’d also think twice about getting lost in certain parts of Chicago.
Sarah, good comment and analysis. I like the point you make here,
. Presenters should of course focus on teaching their audience rather than giving a presentation. I attended a session at Confab in which the presenter had his back to the audience for a good 20 minutes while he read through bullet points on his slides. I think such a delivery is a case in which a presenter is giving a presentation rather than teaching the session attendees. Later, other people who attended said he was moving way too quickly and they weren’t getting much out of what he said.
The key, as you say, is to determine how representative the question is of the general audience’s questions. Sometimes a question from one represents questions that others have. (“If ”you” have the questions, it’s likely that others do too.”) If that’s the case, if your question is representative of questions others might also have, then it would be fair to shift the presentation’s focus in that direction even if the stated advertisement in the program (which is about the size of a tweet and is often hard to understand) doesn’t entirely advertise that, because we’re teaching people not simply giving presentations.
But if the question is specific to someone’s situation and not reflective of a general audience trend, then I would agree that moving off in that direction would be unfair to others.
I think we’ve explored this topic at some point earlier on this blog. Knowing how to handle questions during a presentation is an art. I admit that I often zone out when others start asking questions, because the questions are poorly formed, don’t represent my own interests, and often aren’t that interesting.
The larger problem I’m trying to solve with this tip is how to deal with a bad session. If you’re sitting in a session that’s boring and uninsightful, do you get up and walk out? If so, do you sit by the door so you can more easily leave without making a scene? I asked my wife what she would do. She said she would probably just use her iPhone or computer to mentally go to another place.
Perhaps it would be better to do more research prior to the session to make a better judgment of whether to attend it in the first place. The pre-publication of slides at STC is a great idea. Now if I actually had the time and discipline to sort through them ….
I don’t usually walk out unless the session topic is just wrong for me. For example, a session billed as “how to build your business” that turns out to be focused on working with placement agencies.
But at an average three-day conference, I only get to one or two sessions per day at the most. If a particular time slot doesn’t have anything that looks compelling, I just hang out in the hallway track.
I love it!
Awesome tips! When I someday go to my first conference (Confab 2013?), I’ll definitely take these with me.
BTW, will you be posting your Confab 2012 notes to the blog?
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