Recording of "Video Tutorials for User Assistance" (UA Europe Presentation)
This is an audio recording of a presentation I gave at UA Europe in June 2013. Here's the description:
Next to Google, YouTube is the second most popular search engine on the web. The popularity of video, especially for how-to scenarios, suggests that it should play a more prominent role in user assistance. However, creating videos poses a number of challenges. Writing a conversational script, recording professional sound, showing crisp screen images, and integrating video into your online help can be tricky. Additionally, in agile environments, video tutorials often have a short shelf-life — remaining current only until the next release. When you create videos, therefore, you have to create them inexpensively and quickly. At the same time, you must maintain a high quality for the visual display and sound.
(Just a note: The recording is audio only. There isn't a version of the slides synced to the audio.)
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About Tom Johnson
I'm a technical writer based in the California San Francisco Bay area. In this blog, I write about topics related to technical communication — Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, academics, and more. I'm interested in simplifying complexity, API documentation, visual communication, information architecture and findability, and more. If you're a technical writer of any kind (progressional, transitioning, student), be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.