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Recording of "Video Tutorials for User Assistance" (UA Europe Presentation)

Jun 24, 2013 • podcasts, visual-communication

Video Tutorials

This is an audio recording of a presentation I gave at UA Europe in June 2013. Here's the description:

Next to Google, YouTube is the second most popular search engine on the web. The popularity of video, especially for how-to scenarios, suggests that it should play a more prominent role in user assistance. However, creating videos poses a number of challenges. Writing a conversational script, recording professional sound, showing crisp screen images, and integrating video into your online help can be tricky. Additionally, in agile environments, video tutorials often have a short shelf-life — remaining current only until the next release. When you create videos, therefore, you have to create them inexpensively and quickly. At the same time, you must maintain a high quality for the visual display and sound.

(Just a note: The recording is audio only. There isn't a version of the slides synced to the audio.)

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include the following technical communication topics: Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, and certificate programs. I'm interested in information design, API documentation, visual communication, information architecture and findability, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.