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Latest Posts

Creating code samples for API/SDK documentation (webinar recording, slides, and audio)
How to embed looping videos on your web page
My Intercom article on gamification and user engagement
Recording of my STC Sacramento presentation -- Why users can't find answers in help material
What does DITA-structured help look like?
Complex tools versus simple tools
Upcoming webinar: Creating code samples for API/SDK documentation
DITA: Nested subheadings and the concept element
DITA: Limitations with the chunk="to-content" attribute in relationship tables
DITA hierarchical links, related links, short descriptions, and one-folder organization
DITA: Why DITA, metadata, working in code and author views, and relationship tables
DITA: Folder hierarchy, conref, mapref, and more
My DITA journey begins
The need for robust tech comm authoring tools
Strategies for using links with DITA

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