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Latest Posts

Why I Love Audible
My New Email Strategy: The Email Game and ActiveInbox
Webinar Recording: Designing Quick Reference Guides
Webinar Recording -- Organizing Help Content: Breaking Out of Topic-Based Hierarchies
Looking at The Peter Principle, Dilbert Principle, and Parkinson's Law
On Being an Individual Contributor
A Life of Its Own: An Essay About an Article That Was Never Published
A Reverse Approach to Help Authoring: Writing Documentation Post-Release
Brainstorming Solutions to Volunteer Management/Engagement
Messages from Sponsors -- January 2012
STC Certification: An In-Depth Interview with Steve Jong
Interview with Ugur Akinci about Technical Communication
Upcoming Webinar: Designing Quick Reference Guides
Graduate Research Findings about Technical Communication and Blogs in the Workplace
Using JIRA to Track Writing Assignments

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