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The Problem with Speaking Conversationally in Video Tutorials

Nov 27, 2008 • general, screencasting, video

At the last voice workshop I attended, the instructor (Scott) gave us scripts to read and then critiqued our performance. I tried to imagine myself talking to a friend rather than reading the script, but it didn't come across with much effect. Scott said I was being too reserved, too monotone.

I realized that my conversation technique with voice overs, which I wrote about with such praise last time, was flawed. When I converse naturally with others, I speak in a boringly flat tone. My colleague has the same problem, only he says he sounds like Eoyre, the donkey on Winnie the Pooh:

I tend to speak in a quiet monotone, so doing voice over takes some extra effort. I have to shut myself in a room so that as I read the script, I can speak up loud enough to get varied tones going. That went all right, but it still didn't sound natural. ("A Couple of Things I Learned About Captivate Demos Last Week")

Scott encouraged me to put more energy to it, to inflect more, and add more emotion and feeling. A background in acting would have been helpful.

This week while watching TV I've been listening closely to the voices (separating them from the visuals on the screen). I can see what Scott is talking about. Actors aren't soft-spoken, reserved people. Actors inflect all over the voice spectrum. They have a lot of energy and drama in their voices.

Here's a graph that reflects that difference in voice inflections.

My natural inflection versus the inflection of voice-over performers and actors

Jane says I can still keep the conversation metaphor, but I have to pretend that I'm talking to the president of the United States.

Ben says that gesturing with his hands helps him inflect more:

I started gesturing a little with my hands while recording. Interestingly, it made a large difference. My tone sounded much more relaxed and conversational. Tonal changes happened in better places. I also read the script with fewer mistakes. So there's a trick for my bag.

I'm supposed to practice voice overs, and right now my practice is limited to reading children's books in creative ways to my kids. But if you and I run into each other at a conference sometime, and I'm moving my hands in strange ways, over-inflecting my voice talking about mundane things, bear with me, I'm practicing.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here.