In this videocast, I talk with Whitney Hess at the STC Summit in Dallas about her perspective on old guard versus new guard mentality, or in other words, the traditional offline, change-resistant mentality versus the web-savvy, social-media-saturated mindset more common with the younger generation. Whitney Hess is a user experience design consultant from New York City who was invited to speak at the Summit this year.
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I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include the following technical communication topics: Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, and certificate programs. I'm interested in information design, API documentation, visual communication, information architecture and findability, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.