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Tough Situations for Technical Communication Managers: Saul Carliner at the STC Summit in Dallas, #stc10

May 9, 2010 • video, general

In this video interview, I ask Saul Carliner to give practical tips for handling some of the toughest situations that technical communication managers face, including firing, metrics, frank conversations with underperforming employees, and more. Saul gave a two-day workshop at the STC Summit for technical communication managers.

http://www.youtube.com/watch?v=EaioqQMcTP8

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. In this blog, I write about topics related to technical communication — Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, academics, and more. I'm interested in simplifying complexity, API documentation, visual communication, information architecture and findability, and more. If you're a technical writer of any kind (progressional, transitioning, student), be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.