Trust and Transparency: Leadership Day at the STC Summit #stc10

Paul Pehrson and I sat down after Leadership Day at the STC Summit to talk about some of the strategies the board is taking to address the issue of trust. This is the first in a series of videocasts that I’ll be posting at the Summit.

[youtube UnHgez9FyfU]

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10 thoughts on “Trust and Transparency: Leadership Day at the STC Summit #stc10”

  1. Hélène

    Thanks Tom and Paul for this interesting videocast.
    I actually asked myself this question you raised about blogging: on the one hand, I’d like to blog to increase my visibility, but on the other hand, I’m only a small tech writer with not so much experience, I’m not an expert in any particular field, so how could I make people want to read me?
    You should blog to be interesting, but you should be interesting to blog. Tricky, isn’t it?

    Looking forward to your next videocasts!

    By the way, did you two agree to match the color of your shirts? You look like twins!

    1. Tom Johnson Post author

      Helene, I definitely recommend starting a blog, even if you don’t feel that you have expertise to share. Your blog can act as a journal, even a link journal with excepts, about the topics you are studying. This journal will show employees that you are passionate and enthusiastic about the field, which is more valuable than showing your knowledge.

  2. Holly

    Thanks, Tom!
    I enjoyed this.
    This is the first Summit I’ve missed in many years, so it’s great to hear what’s being discussed.

  3. Paul

    @Hélène – No coordination of shirts. We only noticed it after we had done the recording! Glad you liked it!

  4. Ben M

    In response to Tom’s question about Bernard, I think the reason he comes across as so confident when talking about how he reengineered his community is that he has already been through the stage where he worked through problems and doubts. They made their changes to STC Toronto’s programs over a year ago, and it’s moving along, so he’s talking about something that’s already working for them. I remember his saying that the board presented their ideas to the chapter and said, “If we succeed, great, and if not, it’s my [Bernard's] fault because it was my idea.” I’m sure there was some deliberation on his board before they made the changes.

    I think part of being a good leader is taking confident action when you’re sure you need to take that action and you have a clear vision. However, not every leader is always confident about the direction the group should take, and that’s where the conversation and transparency becomes especially important.

    1. Tom Johnson Post author

      Ben, thanks for your comment on this point. Your insight is worthwhile. Sorry I didn’t respond earlier. I’m sure there is quite a bit of research on leadership and confidence and so forth. And I would benefit from an immersion in this topic. But in the moment, it provided a good point for a short discussion. We’ll see over this coming year how the strategy works with Mike Hughes and the president’s blog. I’m eager to follow his posts now more than ever.

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