Is Technical Writing Boring? Tech Writers as Information Architects
Listen here:
In this week's podcast, Heidi and I consider a probing question: Is technical writing boring? We discuss a post that spawned a lot of comments and exchanges. We also talk about an article on information architecture in the Tech Comm journal.
We talk about the following topics in this podcast:
- "Is technical writing boring?"post
- Information Architecture article in Tech Comm Journal
- Grammar Girl podcast
- Web 2.0 podcast
- Music from podshow
- Tom's blog
- Heidi's blog
For feedback/comments, email tomjoht@gmail.com.
About Tech Writer Voices Tech Writer Voices is a podcast specifically for technical communicators. The weekly show features interviews, conversations, tips, and other information for those who write help content. To stay updated with the latest podcasts on technical writing, be sure to subscribe to Tech Writer Voices using the e-mail subscription feature in the top-right corner of the site.
About Tom Johnson

I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, plain language, tech comm careers, and more. Check out my API documentation course if you're looking for more info about documenting APIs. Or see my posts on AI and AI course section for more on the latest in AI and tech comm.
If you're a technical writer and want to keep on top of the latest trends in the tech comm, be sure to subscribe to email updates below. You can also learn more about me or contact me. Finally, note that the opinions I express on my blog are my own points of view, not that of my employer.
Tom and Heidi,
I wanted to let you know that this podcast tied for first place in the Atlanta STC Chapter's New Media Awards contest.
Congratulations and keep up the good work!
Holly
Tom:
Another excellent podcast and a great contribution to the technical writing arena.
Yes, of course technical writing is boring....if that's all you're doing. Today, though, as we fashion ourselves into technical "communicators" our roles change and we find opportunities for making our jobs more exciting. I think we'll see big changes in our industry over the coming years as technological advances make possible ways of communicating that were difficult (if not darn near impossible) in the past. User expectations will drive our industry toward change, perhaps kicking and screaming all the way. But, as the old addage goes, "Change is good."
One interesting driver toward change -- I predict -- will be the presence of user-generated documentation. This is good news for tech writers who are bored. They can just sit there and watch the world go by as their customers document their products for them. LOL
Seriously, we do need, as a discipline, to examine what are "differentiating factors" are -- it's not the ability to write, nor is it to use Microsoft products (if you graduate from college and can't write or use Word, your school should not be accredited), nor is it our command of the rhetoric or or mastery of grammar rules. Instead, it's going to be our creativity and our ability to adapt to our new surroundings. And, of course, our mastery of new (in demand) skillsets and our understanding of vertical, niche markets.
I'll save my lecture for a more appropriate time. But thanks to you and your guests for challenging us to think different.
Great job as always!
Scott Abel
TheContentWrangler.com