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2024 archives

  1. Using AI to mine log messages from reference doc builds (Prompt engineering series) | Dec 19, 2024

  2. AI stream journaling experiment | Dec 17, 2024

  3. Biohacking your glucose with AI | Dec 17, 2024

  4. Q&A about adoc Studio, with Frank Blome | Dec 16, 2024

  5. Q&A about Paligo -- modern CCMS -- with VP of Product Rasmus Petersson | Dec 1, 2024

  6. Should you join Bluesky? | Nov 23, 2024

  7. Using AI to design landing pages (prompt engineering series) | Nov 17, 2024

  8. Why designing landing pages is hard | Nov 13, 2024

  9. Unpacking the issues from AI — thoughts on Alan Porter's post Am I the AI Luddite? and Fabrizio Benedetti's How I'm using AI as a technical writer | Nov 11, 2024

  10. To establish value, focus more on high priority projects: Reading Michael Lynch's post on why he quit Google to work for himself | Nov 11, 2024

  11. Sadik-Khan's Streetfight: Handbook for an Urban Revolution, plus a visual account of Seattle's downtown biking and pedestrian infrastructure | Nov 3, 2024

  12. From engineer interviews to written draft, with chain of thought reasoning | Nov 3, 2024

  13. New API course on mastering documentation by Mark Wentowski on Docsgeek | Nov 3, 2024

  14. Symposium on Usability and Design in France in April 2025 | Nov 3, 2024

  15. Strategies for making doc bugs actionable | Oct 20, 2024

  16. Escaping the Productivity Trap: Experiments with Burkeman's Four Thousand Weeks — guest post by David Kowalsky | Oct 20, 2024

  17. NotebookLM podcasts -- the missing piece in the GenAI puzzle? | Oct 6, 2024

  18. [Podcast] GenAI and Document360: Conversation with Saravana Kumar | Oct 6, 2024

  19. Using AI to jump-start code samples | Sep 29, 2024

  20. Unified Knowledge powered by Zoomin -- Q&A with Paul Maass | Sep 15, 2024

  21. Two days in my life as a technical writer, followed by reflection and analysis of fragmenting microtasks | Sep 8, 2024

  22. What a day in the life of a Technical Writer in the energy industry looks like -- Guest post by Bonnie Denham | Aug 28, 2024

  23. Routines and habit stacking | Aug 26, 2024

  24. Podcast: Task decomposition and complex tree diagrams | Jul 28, 2024

  25. Podcast: Using long-token contexts to quality check an entire API doc set | Jul 28, 2024

  26. Podcast: Using file diffs for better release notes in reference docs | Jul 28, 2024

  27. Podcast: Populating documentation templates using AI | Jul 28, 2024

  28. Podcast: Gathering source material for context input | Jul 28, 2024

  29. Podcast: Creating high-fidelity, thematically organized notes from engineering meetings using AI | Jul 28, 2024

  30. Blogging as personal training? | Jul 26, 2024

  31. Using long-token contexts to quality check an entire API doc set | Jul 15, 2024

  32. Seeing invisible details and avoiding predictable, conditioned thought (ZAMM series) | Jun 26, 2024

  33. Automate links in your release notes using AI (prompt engineering) | Jun 26, 2024

  34. Links from around the web -- June 10, 2024 | Jun 25, 2024

  35. [Podcast] Uncovering and communicating the value of your tech comm teams' work, with Keren Brown | May 30, 2024

  36. [Prompt engineering series] Using file diffs for better release notes in reference docs | May 25, 2024

  37. Updates two years later on my smartphone experiment | May 21, 2024

  38. Thoughts on Docs as code being a broken promise | May 21, 2024

  39. Get Better at Using Prompts With Deliberate Practice: One technical writer's little experiment — guest post by Diana Cheung | Apr 23, 2024

  40. Prompt engineering series: Creating scripts to automate doc build processes | Apr 21, 2024

  41. What should your documentation metrics look like? Q&A with Zoomin about their 2024 Technical Content Benchmark Report | Apr 14, 2024

  42. AI is accelerating my technical writing output, and other observations | Apr 14, 2024

  43. Upcoming conference: AI the API docs | Apr 3, 2024

  44. Prompt engineering series: Gathering source input | Mar 20, 2024

  45. Prompt engineering series: Error checking the output | Mar 20, 2024

  46. Integrating AI with your content delivery platform and documentation: Zoomin Q&A with Keren Brown | Mar 18, 2024

  47. Showcasing your API technical writer portfolio and projects — guest post by Peter Gustafson | Mar 12, 2024

  48. Prompt engineering series: Reverse engineering the recipe for excellent documentation | Mar 4, 2024

  49. Prompt engineering series: Populating documentation templates using AI | Mar 4, 2024

  50. Prompt engineering: Task decomposition and complex tree diagrams | Feb 20, 2024

  51. Prompt engineering: Creating high-fidelity, thematically organized notes from engineering meetings using AI | Feb 20, 2024

  52. Visualizing APIs with tree diagrams, partly generated with AI | Feb 13, 2024

  53. Walking and chatting with ChatGPT | Jan 21, 2024

  54. Moved AI pages into their own collection and space | Jan 20, 2024

  55. Coffee Chat recording: Ask Me Anything about Managing API documentation projects | Jan 8, 2024

  56. Evaluating my 2023 site analytics -- why did my traffic drop? | Jan 7, 2024

  57. [Podcast] Breaking ground: New API documentation course at UW, with Bob Watson | Jan 5, 2024

  58. My 2024 technical writing trends and predictions | Jan 1, 2024

2023 archives

  1. Book review: Understanding Girls with ADHD: How They Feel and Why They Do What They Do | Dec 31, 2023

  2. Etto, a new AI co-pilot for Heretto — Q&A with Casey Jordan | Dec 18, 2023

  3. Podcast: Notes and themes from Zen and the Art of Motorcycle Maintenance by Robert Pirsig | Dec 15, 2023

  4. Webinar recording: Experiments and use cases for AI from a tech writer’s perspective | Dec 13, 2023

  5. 30+ ways I’m using AI in everyday writing life as a technical writer, blogger, and curious human | Dec 4, 2023

  6. Podcast: The evolution of podcasting, with Ed Marsh | Dec 3, 2023

  7. Webinar: Let's talk API docs: a discussion about issues impacting documentation for APIs | Dec 3, 2023

  8. Podcast: Tech writing and Zen and the Art of Motorcycle Maintenance, with Dan Grabski | Nov 18, 2023

  9. You've heard of 'Docs as code' -- Now get ready for 'Code as docs': Q&A with Speakeasy | Nov 9, 2023

  10. Doing research with AI tools -- avoiding the trap of fabricated URLs | Nov 9, 2023

  11. Notes for Building the Cycling City: The Dutch Blueprint for Urban Vitality | Nov 6, 2023

  12. Movemate standing board review — fixing your back, legs from sedentary decline from a tech job | Oct 29, 2023

  13. My experience trying to write original, full-length human-sounding articles using Claude AI | Oct 25, 2023

  14. Chatting about AI trends and tech comm with Fabrizio Ferri Benedetti | Oct 20, 2023

  15. What is Diátaxis and should you be using it with your documentation? | Oct 18, 2023

  16. [Podcast] AI and APIs: What works, what doesn't | Oct 14, 2023

  17. Forrester Report, Coding jobs, Hyper-personalization, RFPs, Call center replacement (Oct 9, 2023) | Oct 9, 2023

  18. What I learned in using AI for planning and prioritization: Content strategy might be safe from automation | Oct 6, 2023

  19. Open-source contribution myths, Hiring poets to train LLMs, Problems with 'content', AI agents (Oct 6, 2023) | Oct 5, 2023

  20. Embracing professional redefinition | Oct 3, 2023

  21. Documentation failures, Bestiaries, AI Explain post mortem, Inside TechComm podcast (Oct 3, 2023) | Oct 2, 2023

  22. New article: AI and APIs: What works, what doesn't | Sep 28, 2023

  23. Claude versus ChatGPT -- and a few thoughts on using AI chatbots on an Alaskan cruise | Sep 18, 2023

  24. Alphadoc: Build API documentation that tells your API's story | Sep 17, 2023

  25. New API course topic: Using AI for summaries | Sep 7, 2023

  26. Links from around the web (Sept 5, 2023) | Sep 5, 2023

  27. New API doc course topic: Using AI for glossary definitions | Sep 4, 2023

  28. New API doc course topic: Using AI for comparison tasks with API responses | Aug 28, 2023

  29. New API doc course topic: Using AI For thematic analysis | Aug 28, 2023

  30. New API doc course topic: Using AI for language advice | Aug 9, 2023

  31. New API doc course topic: Using AI to create doc updates based on bugs | Aug 9, 2023

  32. New API doc course topic: Using AI to learn coding | Jul 25, 2023

  33. New topic in API course: Using AI tools to write build and publish scripts | Jul 19, 2023

  34. New topic in API doc course: AI document engineering with pattern-based prompts | Jul 6, 2023

  35. First Look at Oxygen XML's Positron AI Assistant [API doc course] | Jul 4, 2023

  36. Adding a new AI section to my API doc course | Jul 4, 2023

  37. First look at the Oxygen XML's AI Positron Assistant | Jul 4, 2023

  38. Telling your conversion story into tech comm | Jun 25, 2023

  39. Chapter PDFs for API doc course | Jun 25, 2023

  40. How to meet other technical writers in Seattle -- WTD Seattle coffee chats | Jun 25, 2023

  41. How the blog-to-book experiment is going: challenges and thoughts | Jun 15, 2023

  42. Blog and API doc course are now one site | Jun 9, 2023

  43. Doctave Q&A with Niklas Begley | Jun 8, 2023

  44. News turns the content wheel of advertising | May 19, 2023

  45. Newsletter: Endless news cycles, style checkers, finding research, noticing things around you | May 19, 2023

  46. How to find academic research to back up your tech comm decisions | May 19, 2023

  47. Book review of the Art of Noticing, by Rob Walker | May 19, 2023

  48. AI starting to diminish work for student essay ghostwriters | May 19, 2023

  49. From DITA to docs-as-code and Docusaurus: Q&A with Mike Howes | May 16, 2023

  50. Newsletter: Copilot for Docs, Wappalyzer, Illusions, Late projects, Forbidden Fruit | May 11, 2023

  51. Newsletter: Doctave, Chatbase, SiteGPT, small CLs, TC bibliography | May 9, 2023

  52. What’s missing from the AI workflow: incentives for content creators to provide training data | May 4, 2023

  53. Newsletter: Content creator ROI, Netlify, Madbot, and Hollywood | May 4, 2023

  54. Newsletter: AI doc alerts, state of tools, saying easy or just, automated writing teams | May 2, 2023

  55. Newsletter: Docusaurus, Lens, Docs-as-Code, 2022 site analytics, and HTML Table formatting | Apr 27, 2023

  56. Newsletter: Markprompt Q&A, LearningDITA, Snowflake docs, AI Commits | Apr 24, 2023

  57. Meandering thoughts on my 2022 site analytics | Apr 23, 2023

  58. Markprompt Q&A with Michael Fester | Apr 23, 2023

  59. Newsletter: Alphadoc, vocab lookup, field, Open Assistant, Markprompt, content ops | Apr 20, 2023

  60. Newsletter: GPT-4 tutors, Phind.com, Dark user manuals, interfaces for reading docs, automation scripts, and bball | Apr 17, 2023

  61. AI chat interfaces could become the primary user interface to read documentation | Apr 17, 2023

  62. Using AI tools to look up words and provide mini-poems to help remember their meaning | Apr 16, 2023

  63. A script that creates a new Jekyll post and populates it with YAML frontmatter, and also makes a curl call to add a Rebrandly shortlink | Apr 16, 2023

  64. Newsletter: Docs-as-ecosystem, structure in WordPress, identity crisis, and pencils | Apr 14, 2023

  65. Newsletter: AI and tech comm survey results, Zoomin's predictions, Beating an ATS, ChatGPT plugin docs | Apr 11, 2023

  66. Survey results: Technical writers on AI | Apr 10, 2023

  67. Newsletter: Why engineers need to write, tech writers in pop culture, 101 subreddit, Cambrian period of AI (April 4, 2023) | Apr 4, 2023

  68. Survey on the impact of AI on tech comm | Apr 3, 2023

  69. Upcoming Webinar: API Trends Across the Lifecycle Webinar (April 11, 2023) | Apr 3, 2023

  70. Beyond 'parts' documentation: Moving towards systems thinking with developer portals | Mar 26, 2023

  71. The influence of language-generative AI tools on tech comm: parlor tricks or disruption? | Mar 13, 2023

  72. Updates on my standing experiment: surprisingly good for the lower back | Mar 11, 2023

  73. Presentation recording: Specialization myopia syndrome and the content journey | Mar 7, 2023

  74. Podcast: All about Redocly, with founder Adam Altman | Feb 26, 2023

  75. Building your own balance board for a standing desk | Feb 24, 2023

  76. Finally got Covid -- my experience | Feb 13, 2023

  77. Five ways to leverage big-picture thinking as a technical writer | Feb 12, 2023

  78. New Job-Hunter Support Group course offered by Bobby Kennedy | Jan 26, 2023

  79. New series: Sitting, standing, and walking | Jan 25, 2023

  80. Approaching the college personal essay: Tips as a parent helping your student write a compelling essay | Jan 17, 2023

2022 archives

  1. Book review: May I Ask a Technical Question, by Jeff Krinock and Matt Hoff | Dec 26, 2022

  2. Thoughts on ChatGPT after reading Crawford's Why We Drive: whatever skill you outsource, atrophies | Dec 11, 2022

  3. Having fun with ChatGPT | Dec 7, 2022

  4. Two examples where high-level overviews are essential: Macbeth and Elon Musk | Nov 28, 2022

  5. Pulling readers through long documents | Nov 16, 2022

  6. Stoplight tutorial update -- practically every screenshot updated | Nov 1, 2022

  7. Podcast about Archbee -- a new documentation tool with a block-based editor, API publishing capability, content re-use, and more | Oct 31, 2022

  8. Attempting to write a Life of a [something] narrative | Sep 23, 2022

  9. 'Putting together things': Articulating a thesis about the effects of hyper-specialization on documentation | Sep 22, 2022

  10. Expanding from cross-product newsletters to a book club and site | Aug 21, 2022

  11. Some advice if you're just starting out your technical writing career | Aug 16, 2022

  12. Systems thinking: Limits to Growth, Complex Cause and Effect, and Shifting the Burden | Aug 9, 2022

  13. Systems thinking and developer portals | Jun 22, 2022

  14. Blobr API portal (API doc topic) | Jun 8, 2022

  15. The impact of technical diversity on documentation -- epiphanies on a trip to IKEA | Jun 5, 2022

  16. Technical diversity/pluralism/fragmentation in tech comm | Jun 4, 2022

  17. My Commute Seattle Spotlight | May 15, 2022

  18. Review of Peter Norton's Autonorama: The Illusory Promise of High-Tech Driving | Apr 25, 2022

  19. Docs as Code | Apr 3, 2022

  20. Inline ads -- updated advertising offerings | Apr 2, 2022

  21. Keynote presentation to STC India 2022 | Mar 26, 2022

  22. Remote work | Mar 22, 2022

  23. Git and GitHub | Mar 20, 2022

  24. API documentation | Mar 19, 2022

  25. Every page is page one | Mar 16, 2022

  26. Marcom and tech comm | Mar 14, 2022

  27. Scrum | Mar 13, 2022

  28. Let's Talk Docs podcast -- episode on measuring API documentation quality | Mar 7, 2022

  29. The History of Content -- Content Components podcast with Patrick Bosek and Sarah O'Keefe | Mar 7, 2022

  30. Preparing for technical writing jobs and interviews -- posts from Aaron Redshaw | Mar 7, 2022

  31. Content strategy | Mar 5, 2022

  32. DITA | Mar 4, 2022

  33. WordPress and web CMSs | Feb 27, 2022

  34. Quick reference guides | Feb 27, 2022

  35. Screencasting | Feb 26, 2022

  36. Faceted filtering | Feb 25, 2022

  37. Wikis and crowdsourcing | Feb 24, 2022

  38. Help authoring tools (HATs) and single-sourcing | Feb 23, 2022

  39. Intro to the series: Trends to follow or forget | Feb 22, 2022

  40. [Podcast] Become a technical writer: conversation with Bobby Kennedy about the technical writing courses he offers | Feb 21, 2022

  41. My multimodal commuting strategies | Feb 19, 2022

  42. Archbee product review -- first look at a new online platform for writing and managing documentation | Feb 14, 2022

  43. Part 6: The newsletter as the social content of corporations | Feb 11, 2022

  44. MEGAComm recording: How to increase awareness of tech comm inside corporate walls | Feb 10, 2022

  45. Updated Metrics and Measurement section in API course to remove scoring aspect | Feb 8, 2022

  46. Results of the survey about fizzled trends: Every trend is still with us | Feb 8, 2022

  47. Survey about documentation trends that fizzled (one-minute survey) | Feb 2, 2022

  48. Webinar recording of 'Using MadCap Flare to Generate API Documentation' | Feb 2, 2022

  49. Part 5: More specifics about finding a focus | Jan 27, 2022

  50. Part 4: Creating engaging content: A balance of interests | Jan 26, 2022

  51. Part 3: Five basics for building an audience on the web | Jan 25, 2022

  52. Part 2: Initial attempts and failures with workplace content | Jan 24, 2022

  53. Part 1: Introduction to influence on the web | Jan 23, 2022

  54. Themes from 2021: working from home and podcasting | Jan 12, 2022

  55. Site analytics for 2021 -- a few observations and reflections | Jan 2, 2022

2021 archives

  1. PDF and eBook formats available for API doc course | Dec 29, 2021

  2. One year later after moving to Seattle | Dec 22, 2021

  3. Broadcasting your meeting notes (API documentation topic) | Dec 11, 2021

  4. Barefoot shoes, basketball, and how to avoid recurring calf strains | Nov 28, 2021

  5. "The writing process"-- a new section in my API doc course | Nov 19, 2021

  6. HastyDocs: A new approach to keeping API documentation up-to-date, by Jarek Piotrowski | Nov 15, 2021

  7. Urban sprawl and car dependence -- some thoughts on solutions | Oct 31, 2021

  8. Write the Docs Podcast Episode 35: Docs for Developers book, with Jared Bhatti and Zachary Sarah Corleissen | Oct 31, 2021

  9. Presentation recording -- 'Best practices in API docs: Product overviews and getting started tutorials' | Oct 29, 2021

  10. The existentialism of technical writing | Oct 22, 2021

  11. New article in API doc course: Using Oxygen XML in docs-as-code workflows | Oct 14, 2021

  12. Biking and public transportation in Renton and Seattle: Solving the first-mile and last-mile problems | Oct 7, 2021

  13. tcworld China 2021 keynote: 'Tech comm and marketing: How to make your tech comm group more visible to those within your company' | Sep 16, 2021

  14. New article in API doc course: 'Ensuring documentation coverage with each software release' | Aug 31, 2021

  15. Sending doc status reports -- a tool for visibility and relationship building [API doc course] | Aug 15, 2021

  16. Recording of 'Product overviews vs. getting started tutorials: striking a balance between read-first and try-first user behaviors' | Aug 7, 2021

  17. Review of "Hashtag #TechComm: An Overview of Members, Networks, and Themes from 2016-2019" | Jul 22, 2021

  18. New sections in API doc course exploring causes for poor product overviews and getting started tutorials | Jul 12, 2021

  19. Five basketball strategies and how they might apply to tech comm | Jul 7, 2021

  20. Balancing product overviews with getting started tutorials | Jul 6, 2021

  21. Write the Docs Podcast Episode 34: Adding personality to documentation, with Fabrizio Ferri | Jun 26, 2021

  22. Five project management responsibilities of senior technical writers | Jun 4, 2021

  23. Trying to get back to normal | Jun 2, 2021

  24. Paligo: Structured Authoring and Component Content Management made easy | Jun 2, 2021

  25. Experiments: Leaving reviews on Google Maps | May 27, 2021

  26. 10 characteristics of ambiguous content | May 19, 2021

  27. Experiments: Will reading a physical newspaper improve the way I consume news? | May 18, 2021

  28. Experiments: What would happen if I exercised 2 hours a day? | May 15, 2021

  29. Balancing action with narration: Creating product overviews and getting started tutorials to satisfy both try-first and read-first learning modes | May 3, 2021

  30. An in-depth look at MadCap Flare 2021’s New Markdown Import Feature | May 2, 2021

  31. Finding a focus | Apr 29, 2021

  32. Updated API Getting Started tutorial | Apr 19, 2021

  33. Technical writing course Q&A -- 'Become a Technical Writer', with Bobby Kennedy | Apr 18, 2021

  34. Updated Stoplight tutorial | Apr 12, 2021

  35. Switching from Skype to Zoom for podcasting tools | Mar 23, 2021

  36. Videocast: Micro content and Flare -- Conversation with Kate Schneider | Mar 21, 2021

  37. Updated glossary article with technical examples [API doc course] | Mar 18, 2021

  38. My life story, or reflections on what shaped my life's career trajectory | Mar 18, 2021

  39. Analyzing doc portals by looking at developer journeys -- recommended podcast episode from Cherryleaf | Mar 18, 2021

  40. Who can make documentation requests | Feb 18, 2021

  41. Some good decisions and minor mistakes | Feb 17, 2021

  42. 10 observations after using my API documentation checklist in a real scenario | Feb 15, 2021

  43. Adding last modified timestamps to content | Feb 15, 2021

  44. Product overviews -- a tricky space where documentation and marketing overlap | Feb 3, 2021

  45. Q&A about Xeditor -- online XML editor -- with founder Matthias Kraus | Feb 2, 2021

  46. Write the Docs Podcast episode 33: Simplified user interfaces, with Anton Bollen | Jan 19, 2021

  47. Site analytics for 2020 -- trends, reflections, and thoughts | Jan 18, 2021

  48. Measuring documentation quality -- a rubric for developer docs | Jan 12, 2021

2020 archives

  1. Cherryleaf collects tech writer goals for 2021 | Dec 27, 2020

  2. Moving to Seattle and making housing decisions using virtual tools | Dec 11, 2020

  3. Job transition: from Amazon to Google | Dec 3, 2020

  4. Content Strategy Insights podcast with Larry Swanson about API documentation | Dec 2, 2020

  5. The most perfect 17-mile biking loop in Santa Clara | Nov 28, 2020

  6. Finished up the section on documentation processes (for now) | Nov 26, 2020

  7. New API course article: Processes for changing internal doc culture | Nov 26, 2020

  8. New API course article: Processes for external contributors | Nov 26, 2020

  9. Documentation templates and The Good Docs Project -- guest post by Ankita Tripathi | Nov 17, 2020

  10. The story behind Document360 -- podcast with founder Saravana Kumar | Nov 17, 2020

  11. Process for collecting feedback post-release (new article in API doc course) | Nov 16, 2020

  12. How does Document360 handle challenges with API documentation? | Nov 10, 2020

  13. Write the Docs Podcast episode 32: Self-publishing and AsciiDoc, with Mehmed Pasic | Nov 2, 2020

  14. Processes for maintaining existing documentation (new article in API doc course) | Oct 30, 2020

  15. Developer experience (DevX) usability (new article in API doc course) | Oct 12, 2020

  16. Does working outside with the world as your office actually work? | Oct 8, 2020

  17. Coffee and Content webinar recording: Treat Code Like Code; Treat Prose Like Prose | Oct 2, 2020

  18. New article in API course: Processes for reviewing documentation | Sep 23, 2020

  19. On cultivating a garden while the world is crumbling around you | Sep 18, 2020

  20. SmartBear's 2020 API report finds 'Accurate and detailed documentation' to be second-most important characteristic of APIs | Sep 10, 2020

  21. Write the Docs Podcast episode 31: Site search, with Peter Levan | Sep 9, 2020

  22. Redocly tutorial added to API course | Sep 8, 2020

  23. New article in API course -- Questions to ask during a documentation kickoff and demo | Sep 2, 2020

  24. Inexpensive media hosting and CLI uploading with Wasabi? | Sep 1, 2020

  25. ISTC article on developer documentation trends | Aug 31, 2020

  26. Playing a product design role as a content designer -- podcast with Jonathon Colman | Aug 24, 2020

  27. When 10X translates into -10X: debunking the myth of the 10X technical coder/writer | Aug 20, 2020

  28. SDK release process article added to API doc course | Aug 19, 2020

  29. DX content strategy article added to API doc course | Aug 19, 2020

  30. Processes for managing large documentation projects and small documentation requests | Aug 13, 2020

  31. Webinar -- Optimizing Content Development: Grow Your Content Faster Than You Grow Your Team | Aug 13, 2020

  32. Part VI: Results from the survey correlating org models and tech writer value | Jul 26, 2020

  33. A tip for doc reviews -- bring a list of questions | Jul 24, 2020

  34. Write the Docs Podcast episode 30: Documentation templates, with Juan Lara | Jul 20, 2020

  35. Writing productivity tip: Focus sessions | Jul 12, 2020

  36. Part VI: Conclusion, analysis, and feedback | Jul 1, 2020

  37. Part V: On being strategic, interpersonal, and sponsored | Jul 1, 2020

  38. Part IV: Engaging deep enough to blur the lines between content and product design | Jul 1, 2020

  39. Part III: Correlating organization models with low value estimations | Jul 1, 2020

  40. Part II: Personal layoff stories and reasons | Jul 1, 2020

  41. Part I: Introduction and background | Jul 1, 2020

  42. Developer portal strategies for complex landscapes -- conversation with Kristof van Tomme | Jun 24, 2020

  43. What makes a good covid sign? | Jun 18, 2020

  44. Treat code like code and prose like prose | Jun 16, 2020

  45. Diversity in tech comm -- Conversation with John Paz | Jun 12, 2020

  46. What's the point of site search? | Jun 12, 2020

  47. Making a comfortable office environment when working from home is harder than it seems | Jun 4, 2020

  48. API the Docs recording: How Trends in API Documentation Differ from other Tech Comm Trends | Jun 4, 2020

  49. WTD Australia event recording -- 'Remote discussion: Techcomm in the times of pandemic' | May 31, 2020

  50. Guest post: Why are technical writers often treated as such an unimportant part of a company? | May 31, 2020

  51. Results of Pandemic Impact on Tech Comm survey | May 26, 2020

  52. Podcast: Building Great Documentation -- WAPI FM radio hour | May 7, 2020

  53. Short survey about quarantine/pandemic impact on tech comm | May 7, 2020

  54. Connecting micro content with search analytics -- notes on the first MadCap Flare and MadCap Central 2020 Release | May 7, 2020

  55. A user manual for your death? | Apr 28, 2020

  56. API doc course update: Re-architecting the OpenAPI spec tutorials to start with visual modeling tools first, then code | Apr 28, 2020

  57. My Knowledgebase Ninjas podcast episode -- Metrics don't work | Apr 15, 2020

  58. API The Docs Virtual Series 2020 -- Upcoming presentations and thoughts on the virtual format | Apr 14, 2020

  59. Write the Docs Podcast episode 29: Salary Survey results and WFH tips, with Eric Holscher | Apr 13, 2020

  60. Are technical writers increasingly playing non-technical roles? Some thoughts on the evolution of technical writing roles | Mar 30, 2020

  61. Podcast: Users as producers of knowledge -- conversation with Nupoor Ranade about how tech writer roles are changing | Mar 29, 2020

  62. Staying updated about what developers are changing -- my techniques for information sleuthing | Mar 26, 2020

  63. Write the Docs Podcast episode 28: UX writing processes and considerations | Mar 24, 2020

  64. Tech comm podcasts are growing -- here's a list | Mar 24, 2020

  65. Life on reset -- new dynamics emerging | Mar 23, 2020

  66. Working from home — things I've bought | Mar 22, 2020

  67. How life has changed with the pandemic | Mar 16, 2020

  68. Webinar recording: How Trends in API Documentation Differ from other Tech Comm Trends | Mar 12, 2020

  69. Introduction to API documentation - Recording from Los Angeles API documentation workshop | Mar 11, 2020

  70. Is there a place for exploratory writing in the workplace? | Mar 10, 2020

  71. Podcast: How Paligo is filling a niche in the CCMS market for complex documentation, with Anders Svensson | Mar 9, 2020

  72. The Manuscript Podcast, with Breno Barreto -- Episode 2, How technical should a tech writer be? | Mar 8, 2020

  73. Checklist of different types of API docs | Feb 25, 2020

  74. Podcast with Andrew Davis: Hiring API doc writers -- an inside look at fixing broken processes | Feb 23, 2020

  75. Write the Docs Podcast episode 27: Starting a doc group/process when you're the first | Feb 21, 2020

  76. *How* you write influences *what* you write — interpreting trends through movements from PDF to web, DITA, wikis, CCMSs, and docs-as-code | Feb 20, 2020

  77. New podcast: Unifying Technical Content Sets into a Broader Ecosystem, with Cruce Sanders at [A] | Feb 14, 2020

  78. Tools FAQ for API doc site | Feb 13, 2020

  79. Autonomous Agile Teams and Enterprise Content Strategy: An Impossible Combination? | Feb 13, 2020

  80. From API docs to developer portals | Feb 9, 2020

  81. Site update: Switched from Disqus to Commento | Jan 30, 2020

  82. What is a DITA Content Management System (CMS)? guest post by John Baker | Jan 27, 2020

  83. Learning about event planning -- life pro tips from Jack Molisani | Jan 24, 2020

  84. Updated Intro to API documentation topic | Jan 9, 2020

  85. Reflections on my 2019 site analytics | Jan 8, 2020

2019 archives

  1. Write the Docs Podcast episode 26: Technical writing and Reddit, with Alan Bowman | Dec 31, 2019

  2. 2020 Developer documentation survey | Dec 31, 2019

  3. Podcast: API Design and Usability with Arnaud Lauret (API Handyman) | Dec 7, 2019

  4. When reference docs lack a tutorial -- a look at Wescheme's Bootstrap documentation for students learning programming | Dec 6, 2019

  5. Upcoming API Documentation Workshop in Los Angeles, Calif., on January 23, 2020 | Dec 2, 2019

  6. Reflecting on my latest SF API doc workshop | Dec 2, 2019

  7. Follow-up to 4 Technical Writing Tests Post | Nov 12, 2019

  8. 4 Technical Writing Tests to Screen Candidates | Nov 4, 2019

  9. Write the Docs Podcast episode 25: Researching how developers use API docs, with Andrew Head | Oct 27, 2019

  10. Long-term strategies for project productivity | Oct 22, 2019

  11. Matching documentation review practices to company culture | Oct 17, 2019

  12. Some specifications docs I've been working on -- and thoughts on strategies and techniques for managing specs | Oct 14, 2019

  13. Podcast with Jacob Moses on the Not-Boring Tech Writer: Skill #26: Getting Started with API Documentation | Oct 3, 2019

  14. Podcast: Dealing with Project Overload -- Strategies to Manage Overflowing Documentation Tasks | Oct 2, 2019

  15. Podcast: 10 myths about API documentation | Sep 29, 2019

  16. Expanding embedded Swagger UI instances in your docs | Sep 29, 2019

  17. Write the Docs Podcast episode 24: Conference chatter and the Australian scene, with Swapnil Ogaler | Sep 25, 2019

  18. Write the Docs Podcast episode 23: How to write inclusive tech documentation, by Lucie Le Naour | Sep 10, 2019

  19. An inside look at DeveloperHub -- hosted documentation portals for API docs | Sep 10, 2019

  20. Upcoming API Documentation Workshop in San Francisco, Calif., on November 19, 2019 | Sep 9, 2019

  21. What I learned from organizing and running my first API documentation workshop from end to end | Sep 8, 2019

  22. New topic in API course: Following agile scrum with documentation projects | Aug 23, 2019

  23. Can you collaborate on doc projects in Git with other writers? | Aug 8, 2019

  24. New topic in API course: Five strategies for documenting code | Aug 8, 2019

  25. New topic in API course: Research on documenting code | Jul 29, 2019

  26. New topic in API course: Why documenting code is so difficult | Jul 29, 2019

  27. Write the Docs Podcast episode 22: Managing multiple doc projects across Git repositories, with Giles Gaskell | Jul 28, 2019

  28. Single-sourcing data into table templates in Jekyll | Jul 9, 2019

  29. Upcoming API Documentation Workshop in Mountain View, Calif., on August 30, 2019 | Jul 8, 2019

  30. Every project is a monster you battle and slay | Jul 3, 2019

  31. If I am learning to write developer documentation, should GraphQL be on my radar? -- guest post by Casey Armstrong | Jul 1, 2019

  32. Recording of Tech Comm Trends Presentation (STC Puget Sound chapter) | Jun 8, 2019

  33. ClickHelp -- a flexible online platform for authoring and publishing technical documentation | Jun 8, 2019

  34. My documentation project plan template | Jun 7, 2019

  35. How to avoid inefficiencies even with context switching | Jun 6, 2019

  36. Reader question: Am I specializing too much by limiting my focus to docs only? | May 22, 2019

  37. Crash course in API documentation -- a one-hour video | May 16, 2019

  38. Reader question: Is it a red flag in the hiring process if they tell you that you'll be the only tech writer, with complete control over everything? | May 15, 2019

  39. Reader question: Recommended setup for docs-as-code tooling? | May 15, 2019

  40. Upcoming conference: The Tech Comm Roundup, by The Content Wrangler | May 13, 2019

  41. Season of Docs -- opportunities for both tech writers and open-source organizations to benefit from each other | May 13, 2019

  42. Technical writer position for Amazon Appstore team in Seattle or Irvine | May 12, 2019

  43. My slide links and presentation descriptions at the 2019 STC Summit | May 4, 2019

  44. The essence of technical writing, and my five stages of review for documentation | Apr 22, 2019

  45. First look at Document360 -- an authoring/publishing tool that satisfies both KB and tech pubs needs | Apr 22, 2019

  46. New video recordings of Raleigh API documentation workshop now available | Apr 21, 2019

  47. How I record audio and video in workshops — all the technical details, equipment, software, post-production techniques, and publishing methods | Apr 21, 2019

  48. Flare adds micro content feature, taking steps toward content management for AI scenarios | Apr 12, 2019

  49. When you're in the business of complexification | Apr 11, 2019

  50. Why I decided not to become a grasshopper expert, or, Not deciding your focus based on where readers are clicking | Apr 9, 2019

  51. A hypothesis on how to exert more influence and visibility inside the corporation | Apr 8, 2019

  52. Upcoming API workshops in Raleigh (April 6) and Denver (May 5) | Apr 1, 2019

  53. Recognizing Research Realities Across Technical Communication -- guest post by Kirk St. Amant | Apr 1, 2019

  54. Write the Docs Podcast episode 21: On career growth, leadership, and mentoring in Tech Writing | Mar 31, 2019

  55. Master's in technical writing at Mercer — FAQ | Mar 26, 2019

  56. Results from survey about engineers who write documentation | Mar 21, 2019

  57. My documentation takeaways from the Boeing disaster -- two essential doc questions to ask for any project | Mar 20, 2019

  58. Biking at Alviso County Park (Santa Clara) | Mar 17, 2019

  59. Should you get a degree in a tech comm program? Two considerations to keep in mind | Mar 13, 2019

  60. How to encourage risk-taking and idealism without falling prey to cynical attitudes born from experience | Mar 12, 2019

  61. XML Documentation for Adobe Experience Manager (AEM) — Integrating documentation and marketing content into a seamless whole | Mar 10, 2019

  62. How to design API documentation for opportunistic (active, experiential) learning styles | Mar 7, 2019

  63. Confronting the fear of growing older when you're surrounded by young programmers | Mar 7, 2019

  64. Write the Docs podcast episode 20: Minimum requirements for good tech docs, with Matt Reiner | Mar 3, 2019

  65. Corporate exodus narratives: A close look at the tension between the corporation and academia | Mar 1, 2019

  66. Recording and slides for my trends presentation at the Symposium for Communicating Complex Information (SCCI) | Feb 24, 2019

  67. Asserting your expertise as a SME in the workplace: Q&A with Jennifer Mallette and Megan Gehrke | Feb 15, 2019

  68. How to become a 10X technical writer in the workplace | Feb 7, 2019

  69. How to motivate users to provide feedback: Show that you're listening to their input | Feb 1, 2019

  70. Write the Docs Podcast episode 19: Static site generators, with Jessica Parsons | Jan 31, 2019

  71. Recording of Trends presentation on The Content Wrangler BrightTALK channel | Jan 17, 2019

  72. Site analytics from Jan 1 to Dec 31, 2018 -- are more engineers writing docs now? | Jan 14, 2019

  73. Employment and salary outlook for technical writers based on the 2017-2018 STC Salary Database | Jan 8, 2019

  74. The absolute worst that can happen in 2019, or, Imagining a dystopian corporatocracy emerge after a permanent government collapse | Jan 7, 2019

2018 archives

  1. Is Premium Grammarly worth it for identifying style and grammar issues in tech docs? | Dec 28, 2018

  2. Obituary for my dad - David Tait Johnson, 1935 - 2018 | Dec 26, 2018

  3. Research on code documentation -- when not to comment on code | Dec 20, 2018

  4. Top 10 holiday gifts for technical writers | Dec 18, 2018

  5. My podcast about writing with Ellis Pratt on Cherryleaf | Dec 13, 2018

  6. Recording for Menlo Park API documentation workshop now available -- and some thoughts on using cardioid versus omnidirectional microphones for recording | Dec 4, 2018

  7. New post in Simplifying Complexity series -- Principle 11: Be both a generalist and specialist at the same time | Nov 30, 2018

  8. My upcoming presentation and workshop at the 2019 STC Summit in Denver | Nov 29, 2018

  9. Upcoming BrightTALK webinar on trends -- January 15, 2019 | Nov 29, 2018

  10. Write the Docs Podcast episode 18: Recap and thoughts on the WTD Australia 2018 conference | Nov 25, 2018

  11. Bibliography of API documentation articles | Nov 25, 2018

  12. How to avoid being a secretary for engineers | Nov 19, 2018

  13. I'd Rather Be Writing is now an Alexa Flash Briefing skill | Nov 5, 2018

  14. Upcoming full-day API documentation workshop in Menlo Park | Oct 31, 2018

  15. The Tell-Tale Project — Guest Post by Edgar Allan Poe, Technical Writer | Oct 31, 2018

  16. Preferring technical acuity over specialized knowledge | Oct 24, 2018

  17. Write the Docs Podcast Episode 17: Structured Writing -- reasons and approaches, with Mark Baker | Oct 23, 2018

  18. Brainstorming by transposing patterns from one category to another | Oct 19, 2018

  19. The ideal number of slides for an hour-long presentation, and other thoughts on preparing slides | Oct 15, 2018

  20. Tech comm trends -- why tech writers will be collaborating more with engineers | Oct 9, 2018

  21. Tech comm trends: Providing value as a generalist in a sea of specialists (Part I) | Oct 2, 2018

  22. Tech comm trends: Providing value as a generalist in a sea of specialists (Part II) | Oct 2, 2018

  23. Tech comm trends: Providing value as a generalist in a sea of specialists (Part III) | Oct 2, 2018

  24. Tech comm trends: Providing value as a generalist in a sea of specialists (Part IV) | Oct 2, 2018

  25. Tech comm trends: Providing value as a generalist in a sea of specialists (Part V) | Oct 2, 2018

  26. Tech comm trends: Providing value as a generalist in a sea of specialists (Part VI) | Oct 2, 2018

  27. Tech comm trends: Providing value as a generalist in a sea of specialists (Part VII) | Oct 2, 2018

  28. Tech comm podcasts roundup and survey | Sep 15, 2018

  29. Pages at a glance -- the importance of the first two sentences of any topic | Sep 15, 2018

  30. Write the Docs Podcast episode 16: An open-source Grammarly for tech docs? | Sep 6, 2018

  31. How I handled data for about 10 device specifications on the same page -- the advantages of a flexible, customizable web-based framework like Jekyll | Aug 31, 2018

  32. New article in Simplifying Complexity series -- Iterate and increment on content following an agile approach | Aug 31, 2018

  33. Getting a job in API documentation -- new topics and expansions in my API doc course | Aug 22, 2018

  34. Strategies for learning technology -- podcast recommendation and a poll | Aug 10, 2018

  35. If writing is no longer a marketable skill, what is? | Aug 9, 2018

  36. My conflicted thoughts about the decentralized web (while taking the Census of Technical Communicators survey) | Aug 6, 2018

  37. The right story for tech writers to tell in a corporate blog post | Aug 2, 2018

  38. Articulating stories that influence product adoption (new article in Simplifying Complexity series) | Jul 31, 2018

  39. Reciprocal knowledge networks and the iFixit Technical Writing Project -- Conversation with Guiseppe Getto | Jul 25, 2018

  40. Looking at the theoretical foundations for tech comm -- Conversation with Lisa Melonçon | Jul 24, 2018

  41. Adventures of a Techie Academic with Lightweight DITA (LwDITA): Conversation with Carlos Evia | Jul 23, 2018

  42. Write the Docs Podcast episode 15: User research, tech writer stereotypes, and conversations | Jul 22, 2018

  43. Teaching Technological Adaptability to Bridge the Gap (Guest post by Melonie McMichael) | Jul 18, 2018

  44. Combatting the "Make-It-Pretty" Philosophy: Technical Writers Fight Back (Guest post by Emily January Petersen) | Jul 18, 2018

  45. Results from my Academic/Practitioner Attitudes surveys now available | Jul 17, 2018

  46. The relationship between academics and practitioners -- Podcast with Kirk St. Amant | Jul 11, 2018

  47. Reducing the complexity of technical language (new article in Simplifying Complexity series) | Jul 11, 2018

  48. Random reflections on the throwaway mentality in our culture | Jul 3, 2018

  49. Thoughts on docs-as-code after 3 years -- it works! | Jul 3, 2018

  50. A short survey to measure academic/practitioner attitudes | Jul 2, 2018

  51. 10 ways technical writing is just like the World Cup | Jun 19, 2018

  52. MadCap Flare 2018 and MadCap Central Review for the May 2018 Release -- Guest post | Jun 19, 2018

  53. Evaluating the user experience of documentation -- Podcast with Bob Watson | Jun 18, 2018

  54. Non-Reference Content section updated in API course | Jun 12, 2018

  55. Hiding Complexity -- A new Simplifying Complexity article | Jun 12, 2018

  56. New article in Simplifying Complexity: Reconstructing the absent user | May 31, 2018

  57. The reason I always find time to write on this blog | May 18, 2018

  58. Stoplight -- creating a single source of truth to drive the API lifecycle | May 11, 2018

  59. My site now has Algolia search integrated | May 2, 2018

  60. Replaced the previous weather API example in my API course to now use OpenWeatherAPI | Apr 28, 2018

  61. Do you have to relocate to an urban tech hub to find a technical writing job? | Apr 27, 2018

  62. Strategies from pickup basketball -- Why you shouldn't guard the worst player or focus too much on the documentation no one reads | Apr 19, 2018

  63. New Simplifying Complexity article on shaping information into familiar schemas, especially story | Apr 18, 2018

  64. A Review of the MadWorld Conference -- guest post by Jayna Locke | Apr 18, 2018

  65. New article on Simplifying Complexity: Reduction, layering, and distillation as a strategy for simplicity | Mar 28, 2018

  66. The math game my daughter and her friend created with Codesters | Mar 28, 2018

  67. What can we learn from the homogenous profiles in the Stack Overflow 2018 survey? | Mar 27, 2018

  68. Write the Docs Podcast episode 14: Humanizing your documentation | Mar 23, 2018

  69. Recording of API documentation workshop in Denver | Mar 12, 2018

  70. Guest post: The story behind DocToolHub, a site for finding tech comm tools | Mar 9, 2018

  71. Recording of Docs-as-code tools and workflows presentation | Mar 9, 2018

  72. Recording of STC San Francisco presentation: Beyond mere endpoint reference — the overlooked content in API documentation | Mar 8, 2018

  73. New article in Simplifying Complexity -- Ensuring information harmony in the larger documentation landscape | Mar 7, 2018

  74. Perspectives on tech comm from the VP Candidates — Q&A with Pam Brewer | Feb 20, 2018

  75. Perspectives on tech comm from the VP Candidates — Q&A with Ben Woelk | Feb 20, 2018

  76. Recording of OpenAPI and Swagger presentation (for STC and WTD San Diego) | Feb 14, 2018

  77. Two open-ended surveys to gauge practitioner/academic attitudes | Feb 6, 2018

  78. New Simplifying complexity tutorial: Discoverability through metadata | Feb 5, 2018

  79. New section on my site: Simplifying complexity | Jan 24, 2018

  80. Write the Docs Podcast episode 13: Postman for API development and docs — Interview with Postman Founder | Jan 22, 2018

  81. Recording of WTD South Bay presentation: Publishing tools for API documentation | Jan 19, 2018

  82. Unexpected realizations after a comprehensive review of my 2017 site metrics | Jan 11, 2018

  83. New STC Intercom article: How to Research What You Need to Learn to Be Successful as a Technical Writer | Jan 3, 2018

  84. What technical writing trends will we see in 2018? | Jan 2, 2018

2017 archives

  1. Part VIII: Conclusion | Dec 28, 2017

  2. Part VI: Deepening documentation's value by simplifying complexity | Dec 28, 2017

  3. Part V: Influencing the content experience | Dec 28, 2017

  4. Part IV: Enabling information flow | Dec 28, 2017

  5. Part III: Determining value through usage | Dec 28, 2017

  6. Part II: Reviewing past research | Dec 28, 2017

  7. Part I: Introduction to the series | Dec 28, 2017

  8. Why is TC Camp's unconference format so popular? Interview with Liz Fraley, TC Camp Founder | Dec 22, 2017

  9. Write the Docs Podcast episode 12: Founding ideas behind Write the Docs | Dec 14, 2017

  10. Biking down Coyote Creek Trail | Dec 10, 2017

  11. How to become a voracious reader | Dec 1, 2017

  12. Write the Docs Podcast episode 11: Exploring the Mozilla Developer Network's Web Docs project | Nov 28, 2017

  13. How do you communicate user progress in a course without a Learning Management System (LMS)? | Nov 28, 2017

  14. Case study: Switching tools to docs-as-code | Nov 21, 2017

  15. Intro to API Documentation -- recording of presentation to STC Silicon Valley chapter on 11/20/2017 | Nov 19, 2017

  16. Balancing writing, editing, and learning in equal measures | Nov 18, 2017

  17. New OpenAPI 3.0 specification tutorial in my API Course | Nov 7, 2017

  18. The Untold Story of Techwriter.pl: A Polish website about technical communication for technical writers, trainers, and translators | Oct 31, 2017

  19. Question: Which software tools should I use if my goal is to write API docs? | Oct 12, 2017

  20. Write the Docs Podcast episode 10: What's going on in our lives as documentarians and product owners | Oct 10, 2017

  21. SwaggerHub: A collaborative platform for working on OpenAPI/Swagger specification files, and more | Oct 5, 2017

  22. Convert Google Docs content to Markdown or HTML using the gd2md-html add-on | Sep 22, 2017

  23. Has plain language deepened or ruined our delight in language? | Sep 20, 2017

  24. Write the Docs Podcast episode 9: Chatbots in Documentation | Sep 19, 2017

  25. Discoveries and realizations while walking down the Docs-as-Code path | Aug 23, 2017

  26. Write the Docs Podcast episode 8: Stack Overflow's Documentation Failure and Open Source Challenges | Aug 22, 2017

  27. Why Stack Overflow's Documentation effort failed -- a few thoughts from a technical writer's perspective | Aug 5, 2017

  28. Tech docs and Agile: Alternatives to integrating into engineering Scrums (Part 2) | Aug 4, 2017

  29. Tech docs and Agile: Problems with integrating tech writers into engineering Scrums (Part 1) | Aug 4, 2017

  30. Why simple language isn't so simple: the struggle to create plain language in documentation | Jul 27, 2017

  31. When the pain of ignorance exceeds the pain of learning | Jul 23, 2017

  32. Transparency in documentation: dealing with limits about what you can and cannot say | Jul 13, 2017

  33. Write the Docs Podcast episode 7: Let The Robots Do The Work | Jul 6, 2017

  34. Circle review -- How to manage your kids' access to Internet devices | Jun 30, 2017

  35. My second-chance points strategy with documentation | Jun 25, 2017

  36. The problem with Frequently Asked Questions (FAQs) in documentation | Jun 23, 2017

  37. Recording of my WTD Portland 2017 presentation on Building navigation for your doc site -- 5 best practices | Jun 8, 2017

  38. Write the Docs Podcast episode 6: Metadata and UI copy | Jun 8, 2017

  39. Limits to the idea of treating docs as code | Jun 2, 2017

  40. How big should your documentation repo be? | May 26, 2017

  41. Impressions from the Write the Docs Conference -- and thoughts on achieving sustainability without selling out to vendors | May 23, 2017

  42. Slides for Write the Docs Portland presentation on doc navigation best practices | May 14, 2017

  43. Testing your documentation -- updates in API doc course | May 4, 2017

  44. Write the Docs Podcast episode 5: Where do we belong? | May 1, 2017

  45. My Calm Meditation app -- another experiment to test my docs | Apr 27, 2017

  46. Tutorial on converting an HTML site into a Jekyll theme | Apr 13, 2017

  47. Following instructions involves learning a new language -- adventures with Tinker Crate projects | Apr 13, 2017

  48. Write the Docs Podcast app now on Fire TV, and the importance of testing your docs with sample apps | Apr 9, 2017

  49. Amazon begins pilot with voice-interactive user manuals | Apr 1, 2017

  50. Tutorials versus docs -- why you need both | Mar 30, 2017

  51. Moved my API doc site into separate repo | Mar 30, 2017

  52. Simplifying my life and writing | Mar 15, 2017

  53. Guest post -- The effects of terminology consistency on the reader's comprehension and attitude | Mar 10, 2017

  54. Crowdsourcing docs with docs-as-code tools -- same result as with wikis? | Mar 8, 2017

  55. Write the Docs Podcast Episode 4 -- Continuous Integration and Docs as Code | Mar 6, 2017

  56. Adobe FrameMaker 2017 -- time, tools, and the tech writer’s focus on content | Mar 6, 2017

  57. Upcoming 2017 Write the Docs Conference in Portland | Mar 3, 2017

  58. Guest Post -- MadCap Central: A Review for Companies Delivering Technical Communication Services | Mar 2, 2017

  59. How do you learn what you need to learn to be successful as a technical writer? | Feb 24, 2017

  60. Guest post: Design choices for organizing API reference content with other documentation | Feb 21, 2017

  61. Recording of User-Centered Design Principles for Organizing Documentation | Feb 18, 2017

  62. Write the Docs Podcast episode 3: Trends for 2017 | Feb 3, 2017

  63. Technical Writing Trends and Predictions for 2017 | Jan 28, 2017

  64. Simplified Technical English and HyperSTE | Jan 25, 2017

  65. Recording: Modern Technical Writing, by Andrew Etter (STC Silicon Valley chapter) | Jan 24, 2017

  66. Recording: Writing tech docs like a hacker with Jekyll | Jan 18, 2017

  67. My top 3 posts of 2016 are all Swagger-related -- lessons learned from 2016 analytics | Jan 17, 2017

  68. Swagger presentation recording -- Harnessing the Chi of Swagger in your REST API documentation | Jan 17, 2017

  69. FrameMaker and the mobile web: Evaluating Adobe FrameMaker's responsive HTML5 output | Jan 16, 2017

  70. MadCap Central -- a first look at MadCap’s new cloud-based collaboration and publishing solution | Jan 16, 2017

  71. How much code do you need to know to create API developer documentation? | Jan 6, 2017

  72. Attend my upcoming TC Dojo presentation on Swagger on Jan 9, 2017 | Jan 6, 2017

  73. TC Camp in Santa Clara to be held Jan 21, 2017 | Jan 6, 2017

2016 archives

  1. Generalist versus specialist: What should you focus on with knowledge building in your tech writing role? | Dec 20, 2016

  2. Write the Docs Podcast Episode 2 (which Focuses on Findability) Now Available | Dec 18, 2016

  3. Updating a single page versus updating the documentation as a whole | Dec 14, 2016

  4. Write the Docs Podcast episode 1: New podcast from the Write the Docs community | Nov 23, 2016

  5. Recording of Open Authoring -- Collaboration Across Disciplines presentation, by Ralph Squillace | Nov 15, 2016

  6. Review of Coding for Writers course by Peter Gruenbaum on Udemy | Nov 13, 2016

  7. Should you ever apologize for something product-related in your documentation? Looking at Apple's dongle documentation | Nov 6, 2016

  8. How to avoid becoming extinct in your technical writing career | Nov 6, 2016

  9. How to get crisp text callouts like in Apple's new Touch bar documentation -- and why you might not want to with translation projects | Nov 1, 2016

  10. Markdown or reStructuredText or DITA? Choosing the right format for tech docs | Oct 28, 2016

  11. How to tell if you're a content strategist | Oct 26, 2016

  12. Apple's Two-Step Verification versus Two-Factor Authentication, or, When Marketing's lingo makes it impossible to communicate with plain speech | Oct 25, 2016

  13. How to respond to product disasters: Analyzing Samsung's response to their exploding phones in contrast to Dyn's response to the DDoS attack | Oct 23, 2016

  14. How to deliver newsletters for your Jekyll site | Oct 23, 2016

  15. Coding the sidebar navigation element for documentation websites | Oct 23, 2016

  16. From podcasts to audio books and now back to podcasts -- experimenting with a new angle | Oct 22, 2016

  17. Saving Your Sanity Through Better Client Relations -- with Alisa Bonsignore | Oct 18, 2016

  18. My gravity towards tools | Oct 17, 2016

  19. Zooming out and in with navigation | Sep 25, 2016

  20. Kanban may be a better fit than scrum when you support large numbers of engineers | Sep 23, 2016

  21. How can technical writers thrive in agile environments? Event recording and details | Sep 20, 2016

  22. Implementing Swagger in your API documentation -- My ISTC article | Sep 8, 2016

  23. Recording of Let's Tell a Story -- Scenario-Based Documentation, by Matt Ness (STC Silicon Valley Presentation) | Sep 2, 2016

  24. Balancing the never-ending list of documentation to write with your natural interests and passions | Sep 2, 2016

  25. The variety of tools tech comm professionals use | Aug 21, 2016

  26. Presentation recording: Hunting for API developer documentation jobs in the San Francisco Bay area, by Andrew Davis | Aug 15, 2016

  27. The complexities of translation and the need for dynamic variables in the build process | Aug 15, 2016

  28. Will the docs-as-code approach scale? Responding to comments on my Review of Modern Technical Writing | Aug 1, 2016

  29. The Story of Paligo: A new browser-based CCMS with all the features you'd ever want | Aug 1, 2016

  30. Review of Andrew Etter's ebook on Modern Technical Writing | Jul 26, 2016

  31. Applying Tim Ferriss' 4-hour work week rules to tech comm projects | Jul 20, 2016

  32. Thoughts on Transforming Documentation Processes presentation at WTD: Evaluating the trend to treat documentation as code | Jul 15, 2016

  33. Context switching and efficiency -- Kanban to the rescue? | Jul 13, 2016

  34. Why Programming Sucks and the fallacy of documentation in the context of code chaos | Jul 12, 2016

  35. Thoughts on Documentation Avoidance for Programmers | Jul 9, 2016

  36. How the Solve This! meetup format turned out -- plus some unachieved parallels with the Dead Poet Society | Jun 30, 2016

  37. The difference between marketing writing and technical writing in one small sign | Jun 28, 2016

  38. A jump in Google traffic due to content quality? | Jun 23, 2016

  39. Attend the "Solve This!" Write the Docs Meetup tomorrow (June 23, 2016) | Jun 22, 2016

  40. Examples of visual communication in developer documentation with the Android Vocabulary Glossary | Jun 21, 2016

  41. My technical communication contribution to the UX Careers Handbook | Jun 21, 2016

  42. Advanced formatting with Markdown using Jekyll and Includes | Jun 6, 2016

  43. More complex user process maps in documentation systems | Jun 3, 2016

  44. Interested in working as a technical writer at Amazon? | Jun 3, 2016

  45. Examples of linear workflow user maps built with JS and CSS | May 30, 2016

  46. 8 image translation issues for tech doc — guest post by Jeanine Shepstone | May 26, 2016

  47. 11 images issues for tech doc systems — guest post by Jeanine Shepstone | May 26, 2016

  48. Presentation recording: Move Fast And ... Document Things? Lessons learned in building documentation culture at a startup, by Ruthie Bendor | May 22, 2016

  49. Recording of 'Move fast and ... document things,' by Ruthie Bendor at Write the Docs | May 22, 2016

  50. Recording of 'Two great teams that work great together: Bridging the gap between documentation and support,' by Neal Kaplan at Write the Docs | May 22, 2016

  51. Some post-STC Summit thoughts | May 20, 2016

  52. Slides for Writing Tech Docs Like a Hacker with Jekyll presentation | May 17, 2016

  53. Slides for Documenting REST APIs Workshop — 2016 STC Summit Anaheim, Calif. | May 14, 2016

  54. How do you establish more context in a topic-based writing model? | May 11, 2016

  55. Getting sharp, clear text in screen captures — and making sense of Retina displays | May 10, 2016

  56. Jekyll Conf 2016 slides and video: Overcoming Challenges in Using Jekyll for Tech Docs | May 7, 2016

  57. Creating professional looking graphics in the easiest, simplest way possible | May 5, 2016

  58. Visual communication overview | May 1, 2016

  59. Three types of knowledge every technical writer needs to be successful | Apr 27, 2016

  60. Recording of WTD presentation on Video Documentation, by Alicia Avrach | Apr 24, 2016

  61. Recording of STC-SV presentation on the Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins | Apr 24, 2016

  62. Seeing things from the perspective of a learner | Apr 20, 2016

  63. Eight reasons why documentation fails for users, and what to do about it | Apr 12, 2016

  64. API documentation workshop opportunity at the STC Summit | Apr 7, 2016

  65. Lightning talks from San Francisco Write the Docs meetup | Apr 3, 2016

  66. Xeditor, a CMS editor for XML content | Mar 30, 2016

  67. REST API documentation workshop recording (STC Sacramento) | Mar 27, 2016

  68. Version 5.0 of my Documentation Theme for Jekyll now available | Mar 23, 2016

  69. Hi there – Let’s get casual… Guest post by Lavanya Krishnamurthy | Mar 21, 2016

  70. Shannon got into Stanford's MA Liberal Arts program | Mar 13, 2016

  71. Selling Girl Scout cookies | Mar 13, 2016

  72. Starting a new series on visual communication | Mar 12, 2016

  73. 10 minute podcast on API technical writing with Ryan Weber on Stitcher | Mar 12, 2016

  74. Retrospective — Looking back at the good and bad of previous experiences | Feb 27, 2016

  75. So People Don't RTFM? Write a FM That's Worth R'ing — Guest post by Marcia Riefer Johnston | Feb 24, 2016

  76. Lightweight DITA article in Technical Communication Journal | Feb 23, 2016

  77. I'm starting a new job at Amazon Lab126 | Feb 21, 2016

  78. Answering questions in James Gill's upcoming book, How to Get Started as a Technical Writer | Feb 21, 2016

  79. What is the ideal tool for developer documentation environments? | Feb 21, 2016

  80. Updating from redcarpet and Pygments to Kramdown and Rouge on Github Pages | Feb 21, 2016

  81. Why didn't WordPress take off with tech docs? | Feb 16, 2016

  82. Two upcoming API documentation events this Thursday | Feb 16, 2016

  83. Is the only way to plug into a documentation CCMS through DITA/XML? | Feb 12, 2016

  84. Three models for single source publishing — and challenges with each | Feb 11, 2016

  85. My YAML tutorial in the context of Jekyll | Feb 8, 2016

  86. The third API course from Peter Gruenbaum on Udemy | Feb 8, 2016

  87. Upcoming REST API documentation workshop in Sacramento | Feb 8, 2016

  88. New section in API documentation course: The Job Market for API technical Writers | Feb 8, 2016

  89. Challenges in documenting long JSON objects | Jan 21, 2016

  90. How to apply agile processes to manage your life's projects | Jan 21, 2016

  91. The problem with adopting bleeding-edge tools | Jan 10, 2016

  92. Spec-driven Development with RAML -- presentation by Michael Stowe to STC Silicon Valley chapter | Jan 9, 2016

  93. First video for API documentation course -- your feedback? | Jan 7, 2016

  94. Are technical writing blogs growing or dying? | Jan 5, 2016

  95. What is the technical writer's role in content marketing? | Jan 4, 2016

  96. Analyzing top posts on my blog during 2015 — Deciding between brand versus readership | Jan 1, 2016

2015 archives

  1. My 2016 technical writing trends and predictions, or the ripple effects of API growth on technical writers | Dec 29, 2015

  2. Recording of Creating Documentation for Startups: Panel Discussion -- Write the Docs San Francisco | Dec 22, 2015

  3. My upcoming 2016 STC Summit workshop and presentation | Dec 22, 2015

  4. How do you stay updated with changes developers are silently making? | Dec 20, 2015

  5. Those pesky authoring tool questions, and an update on my adventures with Jekyll | Dec 19, 2015

  6. Recording of Version Control, Writers, and Worfklows by Richard Mateosian | Dec 17, 2015

  7. Question: How long does it take to ramp up on your Jekyll theme? | Dec 14, 2015

  8. Swagger UI probably the coolest thing I've done in API docs | Dec 13, 2015

  9. 10 realizations as I was creating my Swagger spec and Swagger UI | Dec 10, 2015

  10. Guest Post: Could Software Perform Technical Writing? by Robert Desprez | Dec 4, 2015

  11. Single sourcing the Swagger spec and main documentation using Jekyll | Dec 3, 2015

  12. Version 4.0 released for the Jekyll Documentation Theme | Dec 3, 2015

  13. Planning my API doc course | Nov 29, 2015

  14. Upcoming Write the Docs Meetup | Nov 17, 2015

  15. My pros and cons of using Jekyll for documentation | Nov 17, 2015

  16. Can you replace a CCMS with version control such as Git or Mercurial? | Nov 6, 2015

  17. Tell me about your career as a technical writer... | Nov 4, 2015

  18. Why incremental regeneration in Jekyll 3.0 is such a big deal | Nov 4, 2015

  19. Increase efficiency 24 times faster when fixing errors — implications for technical writers on agile teams | Oct 27, 2015

  20. Podcast: Spec-driven Development of REST APIs, with a focus on RAML -- interview with Michael Stowe | Oct 12, 2015

  21. Udemy podcast (with me) and infographic on technical writing | Oct 6, 2015

  22. 5 REST API resources to add to your reading list | Oct 3, 2015

  23. Tutorial for creating interactive consoles with RAML | Oct 3, 2015

  24. Question: If you weren't a technical writer, what would you be? | Oct 2, 2015

  25. Why so little focus on API doc at tech comm conferences? | Sep 30, 2015

  26. Question: Can I earn a living blogging? | Sep 30, 2015

  27. Question: How long has your API doc course been available? | Sep 29, 2015

  28. Question: How are you publishing and delivering your docs? | Sep 29, 2015

  29. Question: How do I tell what platform people are using for API docs? | Sep 28, 2015

  30. Experimenting with a shorter post style | Sep 26, 2015

  31. Added native library API section to API doc course | Sep 26, 2015

  32. Upcoming "Ask Me Anything" (AMA) session | Sep 14, 2015

  33. Swagger tutorial for REST API documentation | Sep 14, 2015

  34. Survey analyzing skill requirements in job postings | Sep 12, 2015

  35. How to avoid broken links when single sourcing | Sep 11, 2015

  36. Editing workflows and reviews through Github's pull requests | Sep 10, 2015

  37. Comparing object-oriented design to content reuse | Sep 10, 2015

  38. How authorization works with APIs | Sep 4, 2015

  39. What is a REST API? | Aug 28, 2015

  40. Proposals for 2016 *STC Silicon Valley Chapter* presentations now accepted | Aug 27, 2015

  41. My process for creating vector diagrams with Illustrator | Aug 23, 2015

  42. Version 3.0 of my Documentation theme for Jekyll released | Aug 13, 2015

  43. Question: What qualities should technical writers have to work at startups? | Aug 12, 2015

  44. Podcast: The divide between academics and practitioners -- Interview with Lisa Meloncon | Aug 10, 2015

  45. Why is there a divide between academics and practitioners in tech comm? | Aug 5, 2015

  46. When are wikis ever successful? | Jul 30, 2015

  47. An easy way to support my site: Sign up for technical writing job alerts | Jul 30, 2015

  48. Podcast: How do design, length, and relevance affect how people use API reference docs -- interview with Bob Watson | Jul 30, 2015

  49. LearningDITA.com: A new online learning resource for DITA by Scriptorium | Jul 28, 2015

  50. How do you test content that's beyond your skill level? | Jul 28, 2015

  51. Should you add your testing scenarios into your documentation? | Jul 27, 2015

  52. Peter Gruenbaum has released part 2 of his Udemy course on API technical writing | Jul 24, 2015

  53. Survey results about the possible REST API workshop | Jul 24, 2015

  54. Is it inefficient to frequently switch contexts among multiple projects? | Jul 23, 2015

  55. Survey about possible REST API workshop — your feedback would be helpful | Jul 20, 2015

  56. Getting mobile friendly display and responsive design just right, especially with ads | Jul 17, 2015

  57. Reader question: How do I move forward out of a stagnant tech writing career? | Jul 15, 2015

  58. Should technical writers care about more than documentation? | Jul 14, 2015

  59. Build a technical writing portfolio by writing documentation for startups | Jul 10, 2015

  60. Communicating feedback from testing documentation | Jul 10, 2015

  61. Guest post: 10 New Things to Love and Hate About Flare | Jul 9, 2015

  62. Should QA test documentation? | Jul 9, 2015

  63. Listen to Ed Marsh's Content Content podcast with me as a guest | Jul 8, 2015

  64. The key to writing good documentation: Testing your instructions | Jul 7, 2015

  65. Pingdom reports with WordPress on Bluehost/MaxCDN versus with Jekyll on Github | Jul 7, 2015

  66. Three questions people ask me each week | Jul 1, 2015

  67. Slides, notes, and lessons learned at the STC Summit 2015 in Columbus, Ohio | Jun 29, 2015

  68. My upcoming workshop and presentation at the STC Summit 2015 in Columbus, Ohio | Jun 18, 2015

  69. How to avoid early death from sitting down all day | Jun 18, 2015

  70. How do you authenticate your documentation? | Jun 17, 2015

  71. My daughter published a real video game through "Girls Make Games" camp | Jun 17, 2015

  72. Check out my conversation on ContentHug | Jun 17, 2015

  73. How can technical writers cut through engineering jargon and decode complex information? | Jun 8, 2015

  74. Why no one stopped by my technical writing booth at career fair day | May 31, 2015

  75. Moved my blog from WordPress to Jekyll | May 29, 2015

  76. Integrating Documentation into engineering code and workflows | May 26, 2015

  77. API technical writing course on Udemy from Peter Gruenbaum, and some thoughts on documenting JSON | May 22, 2015

  78. Switched commenting systems to Disqus | May 17, 2015

  79. Introduction to technical writing -- slides and audio recording | May 16, 2015

  80. API Documentation presentation to East Bay STC chapter -- slides and recording | May 16, 2015

  81. How to design documentation for non-linear reading behavior | May 15, 2015

  82. Recording and slides from "Jekyll vs. DITA: Bridging the Gap Between Tech Comm and the Web" presentation | May 14, 2015

  83. User-centered documentation slides | May 14, 2015

  84. Upcoming presentation: Jekyll versus DITA: Bridging the Gap between Tech Comm and the Web | May 10, 2015

  85. New series: User-centered documentation | Apr 23, 2015

  86. Final analysis between DITA and Jekyll | Apr 15, 2015

  87. Producing PDFs in DITA versus Jekyll | Apr 14, 2015

  88. Reviewing content in DITA versus Jekyll | Apr 13, 2015

  89. Creating links in DITA versus Jekyll | Apr 6, 2015

  90. Newbie to Technical Writer in 4 Easy Steps | Apr 3, 2015

  91. Building a table of contents with DITA versus Jekyll | Apr 2, 2015

  92. Creating re-usable chunks (conref) in Jekyll versus DITA | Apr 1, 2015

  93. Variables and conditional processing in Jekyll versus DITA | Mar 26, 2015

  94. Authoring with Markdown in Jekyll versus Authoring with DITA in OxygenXML | Mar 26, 2015

  95. Check out Ed Marsh's podcast, and also My New series: Jekyll versus DITA | Mar 23, 2015

  96. Some thoughts on attending tcworld India 2015 | Mar 22, 2015

  97. PDF still trumps browser-based help? | Mar 19, 2015

  98. Recording of API documentation workshop (REST and Javadoc) at tcworld India 2015 | Mar 19, 2015

  99. Recording of Innovation in Technical Communication keynote at tcworld India 2015 | Mar 18, 2015

  100. Slides for tcworld India 2015 presentations | Mar 11, 2015

  101. Reveal JS: An HTML5 alternative to PowerPoint, with support for SVG graphics | Mar 11, 2015

  102. Pushing content into any format with Jekyll | Mar 6, 2015

  103. How to create a help API | Mar 4, 2015

  104. Static site generators start to replace web publishing platforms like WordPress | Feb 27, 2015

  105. Some web tools worth using in help solutions | Feb 26, 2015

  106. Piggybacking onto the innovation of the web | Feb 24, 2015

  107. Microsoft and the last 5 great technological innovations | Feb 20, 2015

  108. Interactive video workshop in San Jose this Saturday, 1-5pm | Feb 19, 2015

  109. The genius of Github and how it can transform tech comm | Feb 18, 2015

  110. XML and the web: drifting farther apart? | Feb 13, 2015

  111. The only significant innovation for tech comm | Feb 13, 2015

  112. A long list of technical innovations semi-relevant to technical writers | Feb 12, 2015

  113. Sustaining and disruptive innovations | Feb 10, 2015

  114. Podcast: The upcoming tcworld India conference on March 12-13, with Akash Dubey | Feb 9, 2015

  115. Why do we need PDFs? | Feb 5, 2015

  116. Upcoming workshop: Creating Interactive Video Tutorials, with Bernard Aschwanden on Feb 21 | Feb 5, 2015

  117. Best practices for API documentation -- podcast with Andrya Feinberg | Feb 4, 2015

  118. Survival strategies for API documentation -- slides and recording | Feb 3, 2015

  119. Creating context-sensitive help by converting your help into a JSON API with Jekyll | Feb 1, 2015

  120. Writing is like sorting laundry -- practical advice for tackling documentation projects | Jan 29, 2015

  121. 10 reasons for moving away from DITA | Jan 28, 2015

  122. API workshop video + audio + slides + workshop files from TC Camp | Jan 27, 2015

  123. Reinventing the table of contents | Jan 26, 2015

  124. Implementing ScrollSpy with Jekyll to auto-build a table of contents | Jan 20, 2015

  125. Moving from passive to reactive documentation -- recording of presentation by Greg Koberger, ReadMe.com founder | Jan 19, 2015

  126. Most important factor in APIs is complete and accurate documentation | Jan 15, 2015

  127. API doc survey: Do engineers write API doc in the source code? | Jan 15, 2015

  128. API doc survey: How much of your doc process is automated? | Jan 15, 2015

  129. Several REST API tutorials using the EventBrite, Klout, and Flickr APIs | Jan 14, 2015

  130. Experimenting with Jekyll for tech comm | Jan 14, 2015

  131. API doc survey: Most challenging aspect of API documentation | Jan 12, 2015

  132. Jan 12 Silicon Valley STC meeting: Passive vs. reactive doc + readme.com | Jan 11, 2015

  133. Question: How do I add my DITA content in Confluence for SME review? | Jan 9, 2015

  134. Podcast: Unifying the API doc publishing toolchain, with Mark Baker | Jan 8, 2015

  135. API doc survey result: How to learn what you need to know? | Jan 7, 2015

  136. API doc survey result: How do you get the source files that contain code comments? | Jan 6, 2015

  137. API doc survey result: Automating REST API documentation | Jan 6, 2015

  138. Podcast: Automating REST API documentation, with Peter Gruenbaum | Jan 5, 2015

  139. New cost-per-click feature for advertising on I'd Rather Be Writing During 2015 | Jan 5, 2015

  140. My *real* top 10 technical writing trend predictions for 2015 | Jan 5, 2015

  141. Top 10 posts, podcasts, tweets of 2014 -- and what it all means | Jan 5, 2015

  142. API doc survey: Do you create API doc by looking at source code? | Jan 2, 2015

  143. API doc survey: What IDE do you use? | Jan 2, 2015

  144. API doc survey: Do you test out the API calls used in your doc yourself? | Jan 2, 2015

  145. Predictions for Top 10 Technical Writing Trends for 2015 | Jan 1, 2015

2014 archives

  1. Various Site updates: Added third column with dynamic sidebar, and more | Dec 29, 2014

  2. Question: Where are API documentation jobs for technical writers located? | Dec 24, 2014

  3. API doc survey: Authoring tools preferred by API documentation writers | Dec 24, 2014

  4. Learning how developers think, and other API doc insights: Podcast with Joe Malin | Dec 22, 2014

  5. API doc survey: The most common programming languages tech writers know | Dec 22, 2014

  6. API doc survey: The most popular type of APIs that technical writers document | Dec 17, 2014

  7. Getting a job in API documentation: Podcast with Andrew Davis | Dec 17, 2014

  8. I need your responses to my API Documentation Survey | Dec 12, 2014

  9. Authoring tools for startups -- Guest post by Vinish Garg | Dec 11, 2014

  10. Podcast download stats kind of mind-blowing | Dec 9, 2014

  11. DITA: Glossary terms and acronyms | Dec 4, 2014

  12. Free from limitations and imaginary lines | Dec 4, 2014

  13. Convert Markdown Content to DITA in 20 seconds | Dec 3, 2014

  14. The Upcoming TC Camp Unconference and my morning API workshop | Nov 28, 2014

  15. Upcoming API Workshop with Sarah Maddox | Nov 28, 2014

  16. Tech comm on a map: See all the tech comm groups, meetups, conferences, events, and consultants on a Google map | Nov 25, 2014

  17. Dynamic content filtering with OxygenXML's webhelp output | Nov 19, 2014

  18. Add a mini-TOC to your OxygenXML webhelp topics | Nov 13, 2014

  19. Crystal Springs Reservoir ride, and other details | Nov 9, 2014

  20. Impressions from my first Write the Docs meetup | Nov 8, 2014

  21. The Evolution of Technical Writing | Nov 7, 2014

  22. Flat file systems versus database models for help | Nov 5, 2014

  23. The Author Experience -- Interview with Rick Yagodich | Nov 5, 2014

  24. Simplifying DITA authoring by using a Markdown to HTML to DITA workflow | Oct 29, 2014

  25. Celebrating Lucy and her timeline | Oct 28, 2014

  26. Santa Clara to San Carlos bike ride | Oct 26, 2014

  27. API and SDK documentation: Notes from Ed Marshall's Workshop at Information Development World | Oct 25, 2014

  28. Slides and recording for "Perfecting the audio narration in instructional video" at Info Dev World | Oct 23, 2014

  29. Upcoming presentation at #InfoDevWorld: "Perfecting the Audio Narration in Instructional Videos" | Oct 21, 2014

  30. DocOps: Interview with Jim Turcotte | Oct 21, 2014

  31. San Francisco city-to-ferry loop bicycle ride | Oct 19, 2014

  32. Biking trip to Yosemite | Oct 16, 2014

  33. API Doc presentation slides and recording (San Francisco STC chapter) | Oct 16, 2014

  34. Import DITA's XHTML Output into WordPress | Oct 14, 2014

  35. Outside the tech comm tool bubble, there is a wide, wide world | Oct 9, 2014

  36. Why developers will never adopt DITA | Sep 30, 2014

  37. Natural Bridges | Sep 28, 2014

  38. Maisie's peak and more | Sep 28, 2014

  39. Two major Confluence problems: poor content re-use and lack of wiki markup | Sep 24, 2014

  40. Using collapsible sections to bring tasks and concepts together (DITA) | Sep 22, 2014

  41. Foreword to Developing User Assistance for Mobile Apps, 2nd Edition | Sep 19, 2014

  42. Adding code comments through a sliding jQuery Sidr panel (DITA) | Sep 16, 2014

  43. STC Intercom Issue Entirely Dedicated to API Documentation | Sep 10, 2014

  44. Using WordPress natively for single source publishing and conditional content | Sep 8, 2014

  45. Upcoming presentation in downtown San Francisco: Publishing strategies for API documentation | Sep 2, 2014

  46. Challenges in using WordPress for publishing DITA content | Sep 2, 2014

  47. Thirteen life hacks | Sep 1, 2014

  48. Author in DITA, publish with WordPress | Aug 19, 2014

  49. Woes of conditional text and topichead elements (DITA best practices) | Aug 10, 2014

  50. Benefits of tool diversity, part II | Aug 7, 2014

  51. Is tool fragmentation in tech comm a good thing? | Aug 5, 2014

  52. Reviewing draft DITA content with subject matter experts: 6 essential points | Jul 31, 2014

  53. My DITA quick reference guide (QRG) | Jul 30, 2014

  54. Book Review: The Goldfinch, by Donna Tartt | Jul 27, 2014

  55. Writing documentation in an interactive world: Some thoughts on using easyDITA and OxygenXML | Jul 25, 2014

  56. The part of the brain you should listen to when writing | Jul 16, 2014

  57. Content Re-use is so much better with DITA (and esp. with OxygenXML) | Jun 29, 2014

  58. Strategies for content re-use in Confluence | Jun 24, 2014

  59. 10 technical writing principles to live by | Jun 20, 2014

  60. Information Development World and the Customer Experience -- A Podcast with Scott Abel and Val Swisher | Jun 18, 2014

  61. Introduction to API documentation: Interview with Scot Marvin | Jun 16, 2014

  62. Started a new job | Jun 12, 2014

  63. Lessons learned as a novice API technical writer -- Interview with Mary Linderman (podcast) | Jun 8, 2014

  64. The future of tech comm is developer doc | Jun 3, 2014

  65. Creating code samples for API/SDK documentation (webinar recording, slides, and audio) | May 30, 2014

  66. How to embed looping videos on your web page | May 18, 2014

  67. My Intercom article on gamification and user engagement | May 18, 2014

  68. Recording of my STC Sacramento presentation -- Why users can't find answers in help material | May 18, 2014

  69. What does DITA-structured help look like? | May 15, 2014

  70. Complex tools versus simple tools | May 10, 2014

  71. Upcoming webinar: Creating code samples for API/SDK documentation | May 9, 2014

  72. DITA: Nested subheadings and the concept element | May 8, 2014

  73. DITA: Limitations with the chunk="to-content" attribute in relationship tables | May 2, 2014

  74. DITA hierarchical links, related links, short descriptions, and one-folder organization | May 1, 2014

  75. DITA: Why DITA, metadata, working in code and author views, and relationship tables | Apr 25, 2014

  76. DITA: Folder hierarchy, conref, mapref, and more | Apr 22, 2014

  77. My DITA journey begins | Apr 16, 2014

  78. The need for robust tech comm authoring tools | Apr 13, 2014

  79. Strategies for using links with DITA | Apr 8, 2014

  80. STC Chapter provides lavish "all expenses paid" outing to San Diego zoo for members | Apr 1, 2014

  81. Now that debts are paid off, plan to travel the world for a year, documenting things | Apr 1, 2014

  82. Dita Von Teese to give keynote at DITA North America 2014 Conference | Apr 1, 2014

  83. New hot coals event to be highlight at Lavacon conference | Apr 1, 2014

  84. The Content Wrangler Announces New 52 Mini-Conference Model | Apr 1, 2014

  85. Using metadata to control online navigation through portlets | Mar 27, 2014

  86. Writing skills versus technical skills, or, What I realized in solving a Sudoku puzzle | Mar 19, 2014

  87. soap! A new conference for technical writers in Poland | Mar 18, 2014

  88. Two months after leaving the church -- an update | Mar 16, 2014

  89. Do I need to take courses in technical writing? Guest post by Laura Palmer | Mar 7, 2014

  90. Videos and reflections from the 2014 Intelligent Content Conference | Mar 3, 2014

  91. Tobi Crabtree on Virtual Agents (Intelligent Content 2014) | Mar 3, 2014

  92. Val Swisher on Translation Without Borders at Intelligent Content 2014 | Mar 3, 2014

  93. Noz Urbina on The Biological Imperative for Intelligent Content (Intelligent Content 2014) | Mar 3, 2014

  94. Mark Baker on Every Page Is Page One (Intelligent Content 2014) | Mar 3, 2014

  95. Rahel Bailie on the Language of Content Strategy (Intelligent Content 2014) | Mar 3, 2014

  96. Don Day on Connecting Intelligent Content with Micropublishing (Intelligent Content 2014) | Mar 3, 2014

  97. Theresa Putkey on Diagnosing and Solving Content Problems (Intelligent Content 2014) | Mar 3, 2014

  98. Kyle Wiens on gamification and iFixit / Dozuki at Intelligent Content 2014 | Mar 3, 2014

  99. Sarah O'Keefe on The Many Facets of Content Strategy (Intelligent Content 2014) | Mar 3, 2014

  100. Marcia Riefer Johnston on Writing (Intelligent Content 2014) | Mar 3, 2014

  101. Tom Johnson on Blogging (Intelligent Content 2014) | Mar 3, 2014

  102. Writers needed for Intercom issue on API documentation | Feb 26, 2014

  103. A simple way to write, edit, and publish documentation online using Google Docs and Markdown | Feb 25, 2014

  104. How can we know something that is totally unfamiliar to us? | Feb 20, 2014

  105. An argument for complexity rather than simplicity in technical communication | Feb 7, 2014

  106. Gamification and user engagement in e-learning and documentation | Feb 4, 2014

  107. Will structure and style make documentation processes less costly? | Jan 26, 2014

  108. Growing trends for APIs and my favorite resources to learn technical information | Jan 20, 2014

  109. Upcoming interviews at the Intelligent Content Conference | Jan 16, 2014

  110. Why I left the Mormon church | Jan 16, 2014

  111. Single-page docs versus "Click Insanity" | Jan 12, 2014

  112. Upcoming presentation to Sacramento STC Chapter on Jan 16 | Jan 12, 2014

  113. Tips for writing code comments in developer documentation | Jan 11, 2014

  114. Recording of STC Berkeley presentation on why users can't find answers in help | Jan 8, 2014

  115. DITA's output does not require separation of tasks from concepts | Jan 5, 2014

  116. The appeal of DITA | Jan 4, 2014

  117. Upcoming API Workshop in San Jose on Feb 8, 2014 | Jan 1, 2014

2013 archives

  1. How to lose weight without starving yourself | Dec 31, 2013

  2. WordPress tip: Create a series of posts | Dec 29, 2013

  3. Researching the right keywords (search engine optimization) | Dec 23, 2013

  4. Get a technical writing internship or on-the-job experience without having much time for it | Dec 18, 2013

  5. My Christmas wishlist on Techwhirl | Dec 18, 2013

  6. Single sourcing and duplicate content (search engine optimization) | Dec 16, 2013

  7. Introduction, frames, iframes, and tech comm tools (search engine optimization) | Dec 13, 2013

  8. Collapsible header sections -- more problematic than helpful | Dec 11, 2013

  9. TC Camp Unconference in San Jose, Calif. on January 25, 2014 | Dec 10, 2013

  10. Making website banner ads more visible | Dec 5, 2013

  11. Is Atlassian Marginalizing Confluence Power Users? Guest Post by Steve Goldberg | Dec 3, 2013

  12. A bucket list for a career in tech comm? | Nov 26, 2013

  13. Questions from readers: How to organize reviews, and whether a dedicated editor is worthwhile | Nov 21, 2013

  14. A few things tech writers frequently say: Videos tedious, topics best when short, people just use Google, and more | Nov 19, 2013

  15. The Bug Badge | Nov 17, 2013

  16. Balancing new and familiar: Avoiding the Groundhog day syndrome | Nov 7, 2013

  17. Imperfect content and the difficulty of writing video scripts | Nov 4, 2013

  18. Everything I needed to know about technical writing I learned in preschool... | Oct 30, 2013

  19. Recording and slides for "Why users can't find answers in help" presentation to STC Silicon Valley | Oct 23, 2013

  20. What to do with old manuals from products you own | Oct 8, 2013

  21. My Upcoming Presentation at the STC Silicon Valley Chapter -- "Why Users Can't Find Answers to Their Questions in Help Content" | Oct 5, 2013

  22. Learning How to Communicate Visually in Documentation | Oct 3, 2013

  23. How to Search Engine Optimize (SEO) Your Help Documentation | Sep 22, 2013

  24. Narrative Workflow Topics: Helping Users Connect the Dots Among Topics | Sep 12, 2013

  25. Reader Question: How do I create online help, how to guides, quick start tutorials, or video tutorials? | Sep 11, 2013

  26. Recommended Article: APIs are delivering on their promise (SD Times: Software Development News) | Sep 10, 2013

  27. Creating Good Content Requires Cross-Department Collaboration | Sep 6, 2013

  28. Sticking with Obvious Information Versus Creating Information that Users Need | Sep 4, 2013

  29. Subheadings: Perhaps the Most Useful Technique in Technical Writing | Aug 23, 2013

  30. Examples Are a Primary Way That Complicated Concepts Become Clear | Aug 20, 2013

  31. Interactive Poll: Why Can't Users Find Answers to Their Questions in Help? | Aug 15, 2013

  32. Why I Test Nearly Everything | Aug 8, 2013

  33. When Organizing Big Data Content, It's Okay To Be Messy | Aug 7, 2013

  34. 7 Ways to Learn Difficult Subjects in Order to Write Useful Content | Aug 1, 2013

  35. Turning Around the Disdain for Help by Focusing on Content | Jul 18, 2013

  36. Messages from Sponsors -- July 2013 | Jul 16, 2013

  37. Sample Chapter from Word Up! How to Write Powerful Sentences and Paragraphs, by Marcia Riefer Johnston | Jul 12, 2013

  38. Finding a Starting Point: Answering Questions or Addressing Purpose? | Jul 10, 2013

  39. Abandoning the Social Network and Q&A Idea | Jun 29, 2013

  40. How do you answer every user's question? | Jun 28, 2013

  41. What Have Been My Most Successful Experiences in Connecting Help Material with Users? | Jun 26, 2013

  42. Notes from Future of Technical Communication Webinar | Jun 25, 2013

  43. Recording of "Video Tutorials for User Assistance" (UA Europe Presentation) | Jun 24, 2013

  44. Recording of "Making Content More Findable When Users Browse and Search" (UA Europe Presentation) | Jun 24, 2013

  45. Do We Need a New Approach to Help? Why Are Users So Apathetic Towards Help after 50 Years of Innovation? | Jun 18, 2013

  46. How Things Will Be in Tech Comm … After the Singularity? | Jun 15, 2013

  47. Version 2.0 of I'd Rather Be Writing -- More Community Driven | Jun 10, 2013

  48. Structured Authoring By For And Or Nor With In the Web | Jun 8, 2013

  49. Reader Question: How Do I Restrict Content by Role in the Same Output? | Jun 6, 2013

  50. Exploring Markdown in Collaborative Authoring to Publishing Workflows | Jun 4, 2013

  51. Can Help Content Have Recognizable Facets? | May 29, 2013

  52. Faceted Search and Query Reformulation | May 28, 2013

  53. On Metadata and Help Content | May 27, 2013

  54. Moving Beyond the TOC in Organizing Help Content -- Illustrated Edition | May 22, 2013

  55. What Does Content Re-Use Look Like in a Web CMS? | May 17, 2013

  56. Is Structured Authoring (like DITA) a Good Fit for Publishing on a Website? | May 14, 2013

  57. Why Long Topics Are Better for the User | May 6, 2013

  58. Do Short Topics Make Information More Findable? | May 5, 2013

  59. Does Merging Support Content with Documentation Increase Findability? | May 1, 2013

  60. What makes Basketball Fun? Gamifying Exercise | May 1, 2013

  61. Does DITA Encourage Authors to Fragment Information into a Million Little Pieces? | Apr 22, 2013

  62. How Do You Teach New Users Programming? | Apr 19, 2013

  63. How Can a Technical Writer Develop a Love of Programming Code? | Apr 18, 2013

  64. How Do You Gamify Writing? | Apr 17, 2013

  65. Why Do People Rank High on the MindTouch #Techcomm Influencer Report? | Apr 11, 2013

  66. Why Does Content Become Disorganized? | Apr 9, 2013

  67. Adding Syntax Highlighting to Code Examples Online and in Microsoft Word | Apr 4, 2013

  68. Sample Expand and Collapse Code with Twisting Buttons | Mar 31, 2013

  69. Evaluating the Usability of Collapsible Sections (or jQuery's Content Toggle) | Mar 25, 2013

  70. Avoiding Quadrant Four | Mar 24, 2013

  71. How to Organize Page-Level Content | Mar 16, 2013

  72. Gamifying Chores | Mar 11, 2013

  73. What I Learned in Searching for a Job | Mar 3, 2013

  74. Moving to California and Starting a New Job | Feb 15, 2013

  75. Two Competing Help Models: One-Stop Shopping or Specialized Stores? | Feb 13, 2013

  76. Single Sourcing and Redundancy | Feb 2, 2013

  77. How to Get Programmers to Change User Interfaces | Jan 26, 2013

  78. Four Less Common Types of Technical Writers Companies Are Looking For | Jan 24, 2013

  79. Import DITA Webhelp Output into WordPress | Jan 21, 2013

  80. Single Sourcing Screen Captures to Print, Online, and Mobile Using Flare and Capture | Jan 20, 2013

  81. Looking at Search Analytics to Improve Help Content | Jan 19, 2013

  82. Top 10 Most Frequently Asked Questions about Technical Writing | Jan 17, 2013

  83. Connection Points with the Tech Comm Role | Jan 14, 2013

  84. Girl Scouts Painting and Comic Art Badges | Jan 13, 2013

  85. Discovering Girl Scouts | Jan 13, 2013

  86. Create a Child Theme to Customize a WordPress Theme | Jan 10, 2013

  87. Message from Sponsors — January 2013 | Jan 7, 2013

2012 archives

  1. Reader Question: "My Wish List for Technical Writing Tools" | Dec 31, 2012

  2. Moving Between the Agora and the Desert | Dec 16, 2012

  3. 7 Ways to Increase Flare's Search Engine Optimization in Google's Results | Dec 15, 2012

  4. Knowledge Has a New Shape, and It's Not the Book | Dec 12, 2012

  5. Podcast: Include It All, Filter It Afterwards -- Interview with Mark Baker | Dec 11, 2012

  6. The Rebirth of My Podcast | Dec 11, 2012

  7. My Upcoming Presentations at User Assistance Europe in Manchester, England | Dec 8, 2012

  8. A Few Notes from Too Big To Know | Dec 6, 2012

  9. What Does "Every Page Is Page One" and "Include It All, Filter It Afterward" Mean? | Dec 4, 2012

  10. Five Ways to Avoid the "Congratulations" Cliche as You Start a User's Guide | Nov 29, 2012

  11. Book Review: Your Brain at Work, by David Rock | Nov 27, 2012

  12. Incorporating Learning into Tech Comm Deliverables | Nov 26, 2012

  13. Implementing Highlighting in Madcap Flare's HTML5 Output | Nov 25, 2012

  14. Creating Video Tutorials for Android and iPhone Mobile Apps | Nov 20, 2012

  15. Exploring Flare's Mobile Webhelp Format in Depth | Nov 11, 2012

  16. Retina Display and Screen Capture Sizes in Online Help | Nov 10, 2012

  17. 10 Realizations While Writing Documentation for a Mobile App | Nov 8, 2012

  18. Staying Out of Maintenance Mode | Oct 29, 2012

  19. Writing in the Trenches Versus Writing on the Sidelines | Oct 27, 2012

  20. Upcoming STC Editing SIG Webinar: Writing and Editing Scripts for Video Tutorials | Oct 27, 2012

  21. Halloween Human Organ Donation Station | Oct 27, 2012

  22. Company Strategies for Blog Content That Avoids Controversy | Oct 22, 2012

  23. PowerPoint Slides from Lavacon Presentation on Producing Professional Sounding Audio in Video Tutorials | Oct 17, 2012

  24. The Double-Edged Sword of Hiding Controversial Information | Oct 16, 2012

  25. Podcast on Technical Writing | Oct 15, 2012

  26. Professional Technical Writing Careers -- Answers to Questions, by Cheryl Landes | Oct 15, 2012

  27. Book Review: No Easy Day | Oct 12, 2012

  28. Specializing in the Next Big Thing: A Few Lingering Thoughts from Lavacon | Oct 11, 2012

  29. Professional Technical Writing Careers -- Questions and Answers, by Steve Goldberg | Oct 7, 2012

  30. Exploring the Tech Comm Paradox | Oct 1, 2012

  31. How to Create Video Tutorials -- A Five Step Process | Sep 27, 2012

  32. How to Change the World | Sep 24, 2012

  33. Incorporating Elements of Speech into Writing | Sep 18, 2012

  34. Keeping Scripts Fluid When Recording Video Tutorials | Sep 17, 2012

  35. Why Isn't Spoken Language Easier for Writers? | Sep 15, 2012

  36. Bringing the Scientific Mind to Tech Comm | Sep 11, 2012

  37. Quick Reference Guide Gallery | Sep 9, 2012

  38. Comparing Zumba to Technical Writing | Sep 5, 2012

  39. First Day of School | Sep 2, 2012

  40. The Blame Game of RTFM | Aug 30, 2012

  41. Blending Tech Comm with Support | Aug 26, 2012

  42. Messages from Sponsors -- August 2012 | Aug 22, 2012

  43. Summer Is Over, School Begins Again | Aug 20, 2012

  44. Guest Post: Core Skills for Technical Writers Often Overlooked | Aug 16, 2012

  45. Using the Proximity Principle to Design Online Help Navigation | Aug 13, 2012

  46. Why Glossaries Help Users Find Information | Aug 9, 2012

  47. This Theme Is Now Responsive | Aug 9, 2012

  48. Applying Progressive Information Disclosure to Online Help Navigation | Aug 9, 2012

  49. Misconceptions about Topic-Based Authoring | Jul 31, 2012

  50. The Importance of Contextual Navigation, or Cross References in Topics | Jul 23, 2012

  51. Unconscious Meaning Suggested from the Structure and Shape of Help | Jul 18, 2012

  52. Why Do We Need Navigation At All? | Jul 12, 2012

  53. Writing as a Holy Calling | Jul 9, 2012

  54. Taxonomy, Metadata, and Search: Notes from Seth Earley's Confab Workshop | Jun 25, 2012

  55. Returning to Findability | Jun 25, 2012

  56. How Can Newbies Learn Tech Comm Tools Given Their Cost? | Jun 21, 2012

  57. Writing User-Centered Documentation, or, My Best Days as a Technical Writer | Jun 21, 2012

  58. Turning Point (Wikis) | Jun 17, 2012

  59. Writing Is Harder Than Most Think (Wikis) | Jun 16, 2012

  60. A Guiding Metaphor (Wikis) | Jun 15, 2012

  61. Community and Collaboration (Wikis) | Jun 14, 2012

  62. Some Wiki Basics (Wikis) | Jun 13, 2012

  63. Is Collaborative Authoring Over-Hyped? | Jun 12, 2012

  64. The Need for Constant Updates (Wikis) | Jun 12, 2012

  65. My Journey To and From Wikis: Why I Adopted Wikis, Why I Veered Away, and a New Model | Jun 11, 2012

  66. Upcoming STC Webinar: Creating Help in a Wiki Environment | Jun 5, 2012

  67. An Ingenious Way to Solicit Community Contributions, or, How to Replace the Screen for an Asus Laptop UL50AG | Jun 1, 2012

  68. Content Strategy Workshops: Interview with Rahel Bailie | May 25, 2012

  69. When Wikis Succeed and Fail | May 23, 2012

  70. Confab 2012: Thoughts and Reactions | May 19, 2012

  71. 15 Tips for a Successful Conference Experience | May 18, 2012

  72. How Character Drives Story -- Book Review of Ann Patchett's State of Wonder | May 14, 2012

  73. Q&A: What should my major be for a career in technical writing? | May 12, 2012

  74. Trying New Things, Changing Interests | May 9, 2012

  75. Book Review: Mistborn, by Brandon Sanderson | May 8, 2012

  76. Stuck in a system | May 7, 2012

  77. Asking questions is more important than finding answers -- why? | Apr 27, 2012

  78. Differences between blogs and wikis, and why you might need both | Apr 19, 2012

  79. Leveraging the wisdom of the 80/20 rule: Focusing on content that matters | Apr 17, 2012

  80. A Love Affair with Grapefruit | Apr 15, 2012

  81. Guest Post: Why I Love Wikis | Apr 14, 2012

  82. Finally Biking to Work | Apr 11, 2012

  83. Subpage Titles on Wikis -- Challenges, Conventions, and Compromises | Mar 22, 2012

  84. Guest Post: Wikis Are the Future of Technical Documentation | Mar 20, 2012

  85. Guest Post: A Week in My Life as a Technical Writer (with some humor) | Mar 17, 2012

  86. Guest Post: Is Technical Writing Creative? | Mar 14, 2012

  87. Thinking About a Social Media Strategy: A Few Elements to Consider | Mar 8, 2012

  88. Technical Communication Metrics: What Should You Track? | Mar 2, 2012

  89. Conferences I'm Attending This Year | Feb 28, 2012

  90. Why don't technical writers use wikis — or do they? | Feb 24, 2012

  91. Incensed at "Laid-back" Categorization of Technical Writing Career | Feb 24, 2012

  92. Why I Love Audible | Feb 21, 2012

  93. My New Email Strategy: The Email Game and ActiveInbox | Feb 20, 2012

  94. Webinar Recording: Designing Quick Reference Guides | Feb 18, 2012

  95. Webinar Recording -- Organizing Help Content: Breaking Out of Topic-Based Hierarchies | Feb 18, 2012

  96. Looking at The Peter Principle, Dilbert Principle, and Parkinson's Law | Feb 15, 2012

  97. On Being an Individual Contributor | Feb 10, 2012

  98. A Life of Its Own: An Essay About an Article That Was Never Published | Feb 8, 2012

  99. A Reverse Approach to Help Authoring: Writing Documentation Post-Release | Feb 2, 2012

  100. Brainstorming Solutions to Volunteer Management/Engagement | Feb 1, 2012

  101. Messages from Sponsors -- January 2012 | Jan 30, 2012

  102. STC Certification: An In-Depth Interview with Steve Jong | Jan 26, 2012

  103. Interview with Ugur Akinci about Technical Communication | Jan 23, 2012

  104. Upcoming Webinar: Designing Quick Reference Guides | Jan 23, 2012

  105. Graduate Research Findings about Technical Communication and Blogs in the Workplace | Jan 22, 2012

  106. Using JIRA to Track Writing Assignments | Jan 18, 2012

  107. A Lifetime of Reading Versus a Lifetime of Writing | Jan 13, 2012

  108. The "Home Depot Model" of Findability, or, Social Search | Jan 10, 2012

  109. Looking at Breadcrumbs in a New Way | Jan 5, 2012

2011 archives

  1. What I Learned About Tech Comm During 2011 | Dec 28, 2011

  2. The Urge to Correct: Frustrations with Language Translation and Misuse | Dec 27, 2011

  3. Using Tags to Increase Findability | Dec 26, 2011

  4. What Tools Do Technical Writers Use | Dec 19, 2011

  5. Kanban and Limiting the Scope of Work | Dec 18, 2011

  6. Matrix Foretells Future of Learning | Dec 15, 2011

  7. What I Like About Grandpa | Dec 14, 2011

  8. Grandpa Reading Runaway Bunny | Dec 14, 2011

  9. Buffalo on Antelope Island | Dec 14, 2011

  10. Hanging Out at Home | Dec 14, 2011

  11. Sitting Around at Home | Dec 14, 2011

  12. Kids Singing | Dec 14, 2011

  13. Misleading Documentation Metrics | Dec 14, 2011

  14. Writing My Last Chapter | Dec 13, 2011

  15. Counting Calories | Dec 11, 2011

  16. How Avery Got Earrings | Dec 11, 2011

  17. Grandma Nana Comes to Visit | Dec 11, 2011

  18. We Moved Downstairs | Dec 11, 2011

  19. King Size Bed Fits Four | Dec 11, 2011

  20. Some Thoughts on Technical Writing in the Cloud | Dec 9, 2011

  21. Slides from STC Webinar on Organizing Content (Findability) | Dec 5, 2011

  22. My STC Webinar on Organizing Content -- This Thursday at 4pm EST | Nov 30, 2011

  23. Regret Over a Missed Career in Astronomy | Nov 27, 2011

  24. Discovering Antelope Island | Nov 27, 2011

  25. Reading Mistborn | Nov 27, 2011

  26. Cooking Tamales | Nov 27, 2011

  27. Wiki Culture, Reader/Writer Distinctions, and Divergence from Structured Authoring | Nov 19, 2011

  28. Should Technical Writing Be Taught in High School? (Collaborative Post) | Nov 19, 2011

  29. Why I Returned to Wikis for Help Authoring | Nov 14, 2011

  30. Messages from My Tech Comm Sponsors -- November 2011 | Nov 11, 2011

  31. Survey about Technical Writers and Blogging Activities | Nov 11, 2011

  32. Senior Technical Writer Job Opening at the LDS Church | Nov 8, 2011

  33. Moving Towards the "Dark Side": From Technical Writing to Content Marketing | Nov 7, 2011

  34. Managing 60 + Volunteer Writers | Nov 6, 2011

  35. Using Treejack as a Method for Evaluating Your Help's Navigation | Nov 2, 2011

  36. The Importance of a Personal Face -- On Halloween | Nov 1, 2011

  37. Blog Versus Web Log: Back to Origins | Oct 31, 2011

  38. Adding Captions to Youtube Videos | Oct 24, 2011

  39. Building Trust in a Corporate Blog | Oct 21, 2011

  40. The Conference Proposal I Didn't Submit | Oct 19, 2011

  41. Customizing the "No Results Found" Page with Helpful Wayfinding Tips | Oct 17, 2011

  42. Appearing on The Forge Show from TechSmith Today at 2pm EST | Oct 13, 2011

  43. Visual Storytelling Guides: A New Deliverable in Technical Communication? | Oct 12, 2011

  44. Visually Appealing Documents Combine Text with Images | Oct 10, 2011

  45. Why Rubrics Fail as a Means of Measuring Documentation Quality | Oct 5, 2011

  46. What I've Learned from Lunchtime Creative Writing Workshops | Sep 30, 2011

  47. How I Took Back My E-mail Inbox | Sep 29, 2011

  48. Recordings of Fathers Blessings | Sep 27, 2011

  49. The Proximity Problem for Technical Writers | Sep 23, 2011

  50. Book Review: The Hunger Games, and a Possible Parallel for Technical Writers | Sep 21, 2011

  51. Should You Get a Graduate Degree in Technical Writing? | Sep 19, 2011

  52. Collaborative Post: Why Is the "Technical" More Important Than the "Writing" | Sep 18, 2011

  53. What Does It Mean to Know How to Write? | Sep 9, 2011

  54. My Review of the New Testament | Sep 8, 2011

  55. Three Solutions to the Corporate Blogging Paradox | Sep 2, 2011

  56. Book Review: The Lonely Polygamist, by Brady Udall | Aug 31, 2011

  57. Interview with Kevin Cuddihy, Editor of the STC Notebook Blog | Aug 23, 2011

  58. Stewart Falls: One Last Outing Before Summer Ends | Aug 21, 2011

  59. How Swimming Has Changed | Aug 19, 2011

  60. Blown Away by Author-it Aspect | Aug 18, 2011

  61. Storm Returns Home | Aug 18, 2011

  62. The Big Hill | Aug 17, 2011

  63. Book Review: A Practical Guide to Designing with Data, by Brian Suda | Aug 16, 2011

  64. Windy Night and a Stray Cat | Aug 14, 2011

  65. Messages from Sponsors -- August 2011 | Aug 12, 2011

  66. My Problem with Fiction, and How I Tried to Resolve It | Aug 11, 2011

  67. Sidewalk Chalk at Thanksgiving Point Gardens | Aug 9, 2011

  68. Familiarity Affects Preferences for Text or Video | Aug 8, 2011

  69. Guest Post: CMS UX Woes. It Shouldn't Be This Hard. | Aug 4, 2011

  70. Book Review: Developing User Assistance for Mobile Apps, by Joe Welinske | Aug 2, 2011

  71. Swimming at the Lehi Legacy Center | Jul 31, 2011

  72. Thanksgiving Point Gardens Outing | Jul 26, 2011

  73. Thinking More About Family | Jul 25, 2011

  74. Our Spring View Farms Trail Adventure | Jul 24, 2011

  75. Up and Down Directions | Jul 24, 2011

  76. A Few Notes from Usability Testing: Video Tutorials Get Watched, Text Gets Skipped | Jul 22, 2011

  77. Google Plus as a Professional Communication Tool | Jul 18, 2011

  78. Collaborative Post: Giving Guidance to a Masters Student about Technical Writing Careers | Jul 14, 2011

  79. Building on Past Successes for Future Directions | Jul 13, 2011

  80. Groupon's Copywriting Style | Jul 10, 2011

  81. On Content Strategy and Identity | Jul 1, 2011

  82. "One Day I'm Going to Figure Out the Solution to Help..." | Jun 28, 2011

  83. I want to be a spy .... | Jun 26, 2011

  84. The Most Important Stories ... Aren't the Ones I'm Writing | Jun 25, 2011

  85. The Value of Content | Jun 24, 2011

  86. On Prayer | Jun 22, 2011

  87. Why Is Corporate Blogging So Hard? | Jun 21, 2011

  88. On telling real stories | Jun 21, 2011

  89. Presentations Versus Conversations | Jun 17, 2011

  90. Technical Writing in China | Jun 15, 2011

  91. MindTouch Webinar — Organizing Help Content: The Problem of Findability | Jun 9, 2011

  92. Diverging Directions for Tech Comm: Social Media or Structured Authoring | Jun 9, 2011

  93. Does Translation Mean You Should Omit Illustrations? | Jun 7, 2011

  94. Message from Sponsors -- June 3, 2011 | Jun 3, 2011

  95. Join the LDSTech Blog Project and Write Articles for Your Portfolio | Jun 2, 2011

  96. Making Up Stories | May 30, 2011

  97. The Moment | May 30, 2011

  98. Where Topic-Based Authoring Fails: End-to-End Scenarios | May 25, 2011

  99. What Does It Mean to Be Innovative? | May 24, 2011

  100. Moving from Google Reader to Twitter Hashtags | May 21, 2011

  101. Podcast: Organizing Help Content: Breaking Out of Topic-based Hierarchies | May 18, 2011

  102. Every Page Is Page One | May 16, 2011

  103. WordPress Workshop Outline for the STC Summit | May 15, 2011

  104. Examples of Help Systems that Provide Users with Multiple Entry Points? | May 13, 2011

  105. Will We Still Know Us, Tomorrow? | May 10, 2011

  106. Mooer's Law and Findability | May 9, 2011

  107. Avoiding Burnout as a Technical Writer [Collaborative Post] | May 6, 2011

  108. Messages from Sponsors -- May 4, 2011 | May 4, 2011

  109. Collaborative Posts Q&A | May 4, 2011

  110. A Paradox of Navigation Metaphors for the Web | May 2, 2011

  111. The Butterfly Paths | May 2, 2011

  112. Saratoga Hot Springs | May 1, 2011

  113. Content Strategy for Content Agility | Apr 30, 2011

  114. Predicting Tech Comm's Future for Mobile | Apr 29, 2011

  115. Cedar Fort cemetery | Apr 28, 2011

  116. Introducing Technical Writing World, a New Social Network for Technical Writers | Apr 28, 2011

  117. Topic Chunking and The Broken Alarm Clock | Apr 27, 2011

  118. The Importance of Chunking for Sorting | Apr 18, 2011

  119. Guest Post: To each their own | Apr 16, 2011

  120. Book Review: Everything is Miscellaneous, by David Weinberger | Apr 15, 2011

  121. Book Review: Letting Go of the Words, by Ginny Redish | Apr 8, 2011

  122. Getting Others to Work for You -- The First Step Toward Scalability | Apr 7, 2011

  123. Messages from My Sponsors -- April 6, 2011 | Apr 6, 2011

  124. Podcast: Content Strategy and Agility, with Noz Urbina | Apr 5, 2011

  125. How to Become a Content Strategist [Collaborative Post] | Apr 1, 2011

  126. Book Review: Elements of Content Strategy, by Erin Kissane | Mar 29, 2011

  127. Book Review: Search Patterns, by Peter Morville and Jeffrey Callender | Mar 28, 2011

  128. New Content Strategy Podcast and Other Good Resources | Mar 25, 2011

  129. Seven Methods of Classification in a Hymnbook | Mar 24, 2011

  130. Organizing Help Content: Breaking Out of Topic-Based Hierarchies | Mar 21, 2011

  131. Podcast: A Practical Guide to Information Architecture, with Donna Spencer | Mar 18, 2011

  132. Arguments for and Against Tripane Help | Mar 17, 2011

  133. Podcast -- Visual Composing: Document Design for Print and Digital Media, with Jo Mackiewicz | Mar 14, 2011

  134. The Real Source of Findability | Mar 10, 2011

  135. Update on the Search for Enterprise Authoring | Mar 8, 2011

  136. Podcast with Alan Houser -- Candidate for STC Vice President | Mar 7, 2011

  137. Podcast with Victoria Koster-Lenhardt -- Candidate for STC Vice President | Mar 7, 2011

  138. Lots of Conferences Taking Place | Mar 4, 2011

  139. Trends in Search Engine Optimization -- Shifting from Search to Social? | Feb 28, 2011

  140. Post-Publishing Word Count Can Be Three Times as Long | Feb 25, 2011

  141. I am perhaps finishing my basement, someday | Feb 23, 2011

  142. WordPress Tips: Alternatives to Akismet, Design Software, and Dummy Content | Feb 22, 2011

  143. The Enterprise Help Authoring Problem | Feb 16, 2011

  144. "Powerful as a consumer, lame as an employee" | Feb 15, 2011

  145. Formalizing My Help Strategy | Feb 8, 2011

  146. The Problem of Free and the Long Tail of Content Production | Feb 7, 2011

  147. From DITA to VITA: Tracing Origins and Projecting the Future | Feb 2, 2011

  148. Making Help Content Enjoyable to Read -- Impossible Quest? | Jan 25, 2011

  149. Free Ticket to Intelligent Content 2011 Conference | Jan 24, 2011

  150. Less Text, Please: Contemporary Reading Behaviors and Short Formats | Jan 21, 2011

  151. Minimalistic Callouts Heighten Visual Appeal | Jan 17, 2011

  152. WordPress Tip: Add a Calendar to Your WordPress Site | Jan 14, 2011

  153. Findability and The Information Paradox | Jan 12, 2011

  154. *Don't know how you do it all*: Some Thoughts on Productivity | Jan 11, 2011

  155. Structured Authoring Survey from Scriptorium | Jan 10, 2011

  156. Are Certificate Programs Helpful for Transitioning into Technical Writing? [Collaborative Post] | Jan 6, 2011

  157. My Review of the Old Testament (really) | Jan 5, 2011

2010 archives

  1. Martin Luther and Technical Communication | Dec 29, 2010

  2. Technical Writing – Making Resolutions for the New Year | Dec 27, 2010

  3. When Your WordPress Upgrade Fails | Dec 26, 2010

  4. Screencasting Tip: Self-Dub the Audio | Dec 26, 2010

  5. Participatory Economics: Are Companies Budgeting for Social Media? | Dec 23, 2010

  6. Why I'm So Visible | Dec 22, 2010

  7. Content Curation versus Content Creation | Dec 22, 2010

  8. Does Tech Comm Fit into Mobile Trends? | Dec 21, 2010

  9. Give the Perfect Gift this Season: A Laminated Quick Reference Guide | Dec 20, 2010

  10. "Known Limitations": Making the Negative Space of Help Content a Little More Explicit | Dec 16, 2010

  11. Do community efforts work? | Dec 14, 2010

  12. My Comments on "Best Careers 2011: Technical Writer - US News and World Report" | Dec 10, 2010

  13. Simplicity in a 550 page manual? | Dec 9, 2010

  14. WordPress Tip: Integrating a WordPress Blog into your Website | Dec 9, 2010

  15. The Perfect Voice -- Professional or Authentic? | Dec 7, 2010

  16. Doc Plan Pains and Empowerment | Dec 3, 2010

  17. Adobe Illustrator and InDesign Integration with Layered Images [Visual Imagination #3] | Dec 2, 2010

  18. Technology vs. Content, or Why Teaching WordPress Is Frustrating | Nov 29, 2010

  19. Review of Alan Porter's Wiki: Grow Your Own for Fun and Profit | Nov 25, 2010

  20. Forum → Wiki → Blog Workflow | Nov 24, 2010

  21. Podcast: Educational Programs and Workplace Practices | Nov 23, 2010

  22. Tactics for Survival: A Technical Writers Field Guide to Overcoming the Forces of Petty PMs and Broken IT Environments | Nov 22, 2010

  23. My Brand Is ... | Nov 18, 2010

  24. Diverse Content and the Long Tail of Search Engine Metrics | Nov 16, 2010

  25. 10 Quick Tips for Project Managers about Help Content | Nov 11, 2010

  26. When Help Content Is Forgotten | Nov 10, 2010

  27. Text Matters | Nov 5, 2010

  28. "I need your help with some documentation" (Xtranormal Movies) | Nov 4, 2010

  29. What Is Chartjunk? [Visual Imagination #2] | Nov 1, 2010

  30. Being Contrarian | Oct 29, 2010

  31. What's the Statistical ROI of Technical Documentation? [Collaborative Post] | Oct 27, 2010

  32. Strategy Versus Tactics and the Ongoing Debate about Roles | Oct 26, 2010

  33. Why Help Content Fails and #contentstrategy | Oct 22, 2010

  34. Technical Writing Is More Than "Click This, Select That" [Podcast] | Oct 21, 2010

  35. Why Tech Comm Is a Career Path of Last Resort for Students | Oct 19, 2010

  36. Are Academics Just Talking to Themselves? | Oct 18, 2010

  37. Technical Communication Careers: Getting Started and Finding Your Niche (BYU Idaho Presentation) | Oct 13, 2010

  38. Guest Post on Firehead Blog -- "Finding a Content Strategy for Your Blog" | Oct 11, 2010

  39. Paper.li as an Alternative to Google Reader [Screencast] | Oct 8, 2010

  40. Podcast: Finding and Creating Relevant Content -- Strategies for Social Media | Oct 8, 2010

  41. Podcast: Developing a Personal Voice in Audio (Intermountain-STC event) | Oct 6, 2010

  42. Seeing Before Reading: Messages Encoded in the Design of Information [Visual Imagination #2] | Oct 5, 2010

  43. The Increasing Momentum of Content Strategy | Oct 4, 2010

  44. Eight Defining Questions that Shape Content Organization [Organizing Content #29] | Oct 1, 2010

  45. Students Contemplate Whether a Technical Writing Career Will Be Fulfilling | Sep 30, 2010

  46. Visuals Engage Users -- Why Aren't There More Illustrations in Help Content? [Visual Imagination #1] | Sep 28, 2010

  47. Organizing Content for Constructivist Learning [Organizing Content #28] | Sep 27, 2010

  48. Substandard Wages for Technical Writers: A Growing Trend? | Sep 23, 2010

  49. Is Rhetoric Relevant? Considering the "Message in Context" [Organizing Content #27] | Sep 22, 2010

  50. WordPress Tip: The Concept of Inheritance with CSS | Sep 19, 2010

  51. WordPress Tip: Change Your Post Title Color | Sep 18, 2010

  52. Why No One Will Hire You: 40 Professionals Give Advice on Improving a Technical Writer's Resume [Collaborative Post] | Sep 17, 2010

  53. Downloading Audio from the STC Summit | Sep 17, 2010

  54. WordPress Tip: Changing the Styles on Your WordPres Blog | Sep 16, 2010

  55. Instructional Design Versus Technical Communication | Sep 16, 2010

  56. Searching STC Resources for Information | Sep 15, 2010

  57. WordPress Tip: Making Your WP-CONFIG File Secure | Sep 14, 2010

  58. You learn more from users in 5 minutes than you do from 2 weeks of project meetings | Sep 14, 2010

  59. WordPress Tip: Editing Posts in Bulk | Sep 13, 2010

  60. WordPress Tip: Inserting a Gallery of Images into a Post | Sep 12, 2010

  61. WordPress Tip: Adding Custom Fields in Posts | Sep 11, 2010

  62. 40 Foundational Books for Technical Writing | Sep 10, 2010

  63. WordPress Tip: Implementing Photo Galleries | Sep 9, 2010

  64. Why Learning Software Is So Hard, and Organizing Content into Levels [Organizing Content #26] | Sep 9, 2010

  65. WordPress Tip: Moving Images with Site Migrations | Sep 8, 2010

  66. WordPress Tip: Adding an Edit Link for Each Post | Sep 7, 2010

  67. More Students Questions about Technical Writing | Sep 7, 2010

  68. The Importance of Visual Communication, or How to Build a Dirt Sifter | Sep 6, 2010

  69. WordPress Tip: Showing Ads in Your Sidebar | Sep 6, 2010

  70. Answers About the Field of Technical Writing for Students | Sep 6, 2010

  71. WordPress Tip: Making Elements Overlap on Your Site | Sep 5, 2010

  72. WordPress Tip: Eliminating Spam | Sep 4, 2010

  73. New Baby Molly | Sep 3, 2010

  74. Organizing for Learnability [Organizing Content #25] | Sep 1, 2010

  75. WordPress Tip: Showing the Full Content Versus the Excerpt | Aug 31, 2010

  76. WordPress Tip: Improve Your Blog's Loading Speed | Aug 30, 2010

  77. Perspectives on a Career in Technical Writing: Responses from 16 Tech Comm Professionals | Aug 30, 2010

  78. I miss working with my hands | Aug 25, 2010

  79. 100 Rejected Summit Proposals | Aug 24, 2010

  80. Best Practices for Writing Interface Text [Organizing Content #24] | Aug 13, 2010

  81. The Interface Is Text [Organizing Content #23] | Aug 11, 2010

  82. WordPress Tip: When you Forget your WordPress Username and Password | Aug 10, 2010

  83. The Technical Writer as an Outsider: How Ambitious Are You? [Organizing Content #22] | Aug 6, 2010

  84. WordPress Tip: Embed a Video into a Post Using WordPress's Auto-Embed Feature | Aug 4, 2010

  85. Editorial Strategies and Mind Games | Aug 3, 2010

  86. Introduction to WordPress -- Recording of WordPress Webinar | Aug 2, 2010

  87. Principles for Organizing Print Material [Organizing Content #21] | Jul 30, 2010

  88. The Role of the Gatekeeper | Jul 28, 2010

  89. Relying on the Wisdom of the Crowds with Help Authoring [Organizing Content #20] | Jul 27, 2010

  90. WordPress Tip: Integrate Constant Contact with WordPress | Jul 27, 2010

  91. Moving into Technical Writing -- A DICE Article and More Links | Jul 22, 2010

  92. WordCamp Utah is August 28 | Jul 22, 2010

  93. Emergence [Organizing Content #19] | Jul 20, 2010

  94. Replaceability | Jul 19, 2010

  95. Captivate Versus Camtasia Studio | Jul 18, 2010

  96. Message from the Sponsors, July 16 | Jul 16, 2010

  97. Problem Solving and Sprinkler Repair | Jul 15, 2010

  98. WordPress Webinar July 13 with the STC Consulting and Independent Contracting SIG | Jul 12, 2010

  99. Add WordPress 3.0 Navigation System to Your Site | Jul 12, 2010

  100. Free Copy of Camtasia Studio 7 and Snagit 10 | Jul 12, 2010

  101. 24 Hours of Screencasts with Camtasia Studio | Jul 12, 2010

  102. Showing Youtube Captions by Default in Another Language | Jul 8, 2010

  103. Separating Basic from Advanced Topics: How Twitter Organizes Their Help [Organizing Content #18] | Jul 8, 2010

  104. Do Some Project Managers Suffer from the Dunning-Kruger Effect? | Jul 7, 2010

  105. "Load config.xml failed" message with Notepad++ | Jul 6, 2010

  106. Does a Technical Writer Need to Understand Web Design? | Jul 6, 2010

  107. Save $50 on Registration to Lavacon Conference in San Diego | Jul 4, 2010

  108. Breaking Things as a Form of Creativity | Jul 1, 2010

  109. Organizing Content as Story [Organizing Content #17] | Jun 29, 2010

  110. Tiny Tasks and Content Dilution | Jun 29, 2010

  111. With Blog Usability, Provide Context and Avoid Mystery Puzzles | Jun 28, 2010

  112. Experimenting with a New STC Chapter Meeting Model | Jun 28, 2010

  113. Designing from the Content/Story Out | Jun 28, 2010

  114. Can Blogs Work as a Web Platform for Help? [Organizing Content 16] | Jun 23, 2010

  115. Madcap Software Launches MadNewz Newsletter | Jun 22, 2010

  116. Removing Inline Links to Increase Readability | Jun 19, 2010

  117. Lavacon's Web 2.0 Conference Website | Jun 18, 2010

  118. Dr.Explain is a Gold Sponsor of the European User Assistance Conference 2010 | Jun 17, 2010

  119. e-Learning Event Coming Up This Friday (Utah location) | Jun 17, 2010

  120. Faulty Assumptions About the Scope of Help Content? [Organizing Content 15] | Jun 11, 2010

  121. The Semantic Web and Content Findability: Interview with Patrick Warren [Organizing Content 14] | Jun 10, 2010

  122. Using Mediawiki Templates to Organize Content [Organizing Content 13] | Jun 9, 2010

  123. New Menu Navigation System in WordPress 3.0 | Jun 9, 2010

  124. Help Authoring Tool Comparison from Sarah Maddox | Jun 9, 2010

  125. From Help Authoring Tools to Web Tools, Especially Wikis [Organizing Content 12] | Jun 3, 2010

  126. WordPress Tip: There's a Plugin for That | May 30, 2010

  127. Search Engine Optimizing Your Help Content for Google [Organizing Content 11] | May 28, 2010

  128. Figuring Out Search Algorithms [Organizing Content 10] | May 27, 2010

  129. Browse Versus Search: Stumbling into the Unknown Unknown [Organizing Content 9] | May 26, 2010

  130. Second-Level Faceted Navigation [Organizing Content 8] | May 25, 2010

  131. WordPress Tip: Backing Up Your Database | May 24, 2010

  132. Implementing Faceted Classification/Search with a Help Authoring Tool [Organizing Content 7] | May 21, 2010

  133. Faceted Classification, Faceted Search [Organizing Content 6] | May 20, 2010

  134. Topic-Based, Hierarchical Navigation [Organizing Content 5] | May 19, 2010

  135. Imposing Order Versus Observing Order [Organizing Content 4] | May 18, 2010

  136. Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] | May 17, 2010

  137. Introducing Project Swordfish [Organizing Content 2] | May 17, 2010

  138. New Series: Organizing Content [Organizing Content 1] | May 17, 2010

  139. 25 Facets for Navigation [Organizing Content 5] | May 17, 2010

  140. Changing Your Career to Technical Writing [Guest Responses from Bill Albing and Alyssa Fox] | May 16, 2010

  141. "Tom Johnson: A Modern Day Technical Writer" -- NIU Article | May 16, 2010

  142. WordPress Tip: Creating WordPress Themes to Match Existing Sites | May 15, 2010

  143. A Few Ways to Make the Next STC Summit Better, #stc10 | May 11, 2010

  144. Videocast Gallery from the STC Summit in Dallas, #stc10 | May 9, 2010

  145. Finding Time to Draw: Ben Minson at the STC Summit in Dallas, #stc10 | May 9, 2010

  146. New Variables for Technical Writing Project Managers: Larry Kunz at the STC Summit in Dallas, #stc10 | May 9, 2010

  147. Tough Situations for Technical Communication Managers: Saul Carliner at the STC Summit in Dallas, #stc10 | May 9, 2010

  148. The Do-It-Yourself Philosophy: Saul Carliner at the STC Summit in Dallas, #stc10 | May 9, 2010

  149. SXSW Conference Versus STC Summit: Anne Gentle and Janet Swisher at the STC Summit, #stc10 | May 9, 2010

  150. Simple Tips for Website Accessibility: Brenda Huettner at the STC Summit in Dallas, #stc10 | May 9, 2010

  151. Old Guard Versus New Guard: Whitney Hess at the STC Summit in Dallas, #stc10 | May 9, 2010

  152. Pay-per-Content Versus Free: Char James-Tanny and Bill Swallow at the STC Summit in Dallas, #stc10 | May 7, 2010

  153. Upcoming Books from XML Press: Richard Hamilton at the STC Summit in Dallas, #stc10 | May 7, 2010

  154. Embedded Links and Online Reading Accessibility: Whitney Quesenbery and Caroline Jarrett, #stc10 | May 7, 2010

  155. Breaking into the Mobile Market: Joe Welinski at the STC Summit in Dallas, #stc10 | May 7, 2010

  156. The Art of Questioning: Rich Maggiani at the STC Summit, #stc10 | May 6, 2010

  157. Storytelling for User Experience: Whitney Quesenbery at the STC Summit #stc10 | May 6, 2010

  158. Trending Towards Mobile: Neil Perlin at the STC Summit #stc10 | May 4, 2010

  159. Trust and Transparency: Leadership Day at the STC Summit #stc10 | May 3, 2010

  160. What I'm presenting on at the STC Summit in Dallas, #stc10 | May 1, 2010

  161. The Compulsion to Figure Things Out | Apr 30, 2010

  162. Quoted in Technical Writing Careers Blurb in U.S. News & World Report | Apr 29, 2010

  163. “Blogs are Still Where Substantive Conversations are Happening.” | Apr 29, 2010

  164. Typography for Lawyers | Apr 29, 2010

  165. Podcast: From Overlooked to Center Stage (Overlooked) | Apr 28, 2010

  166. Message from the Sponsors -- April 27, 2010 | Apr 27, 2010

  167. Why Tech Comm Professors Don't Teach Video | Apr 27, 2010

  168. Story (Overlooked) | Apr 26, 2010

  169. Why Usability is Praised and Tech Comm is Ignored | Apr 26, 2010

  170. Podcast: “Anyone Can Write”: Changing Roles for Technical Communicators | Apr 26, 2010

  171. Podcast: Trends in Technical Communication | Apr 25, 2010

  172. Epiphany: Cross Pollination (Overlooked) | Apr 25, 2010

  173. Crisis Point: Problems with Multiple Roles (Overlooked) | Apr 24, 2010

  174. Catalyst 4: Wiki Manager (Overlooked) | Apr 23, 2010

  175. Catalyst 6: QA Testing (Overlooked) | Apr 22, 2010

  176. Catalyst 2: User Experience (Overlooked) | Apr 21, 2010

  177. Catalyst 1: Audiovisual Role (Overlooked) | Apr 20, 2010

  178. The Long Tail Applied to Writing | Apr 20, 2010

  179. The Yearning: Career Trajectory (Overlooked) | Apr 19, 2010

  180. WordPress Tip: Quick Tip for Reducing Spam | Apr 18, 2010

  181. The Problem: "Just a Writer" (Overlooked) | Apr 18, 2010

  182. Intro to From Overlooked to Center Stage (Overlooked) | Apr 17, 2010

  183. Presenting at the Atlanta Currents Conference (Overlooked) | Apr 11, 2010

  184. Podcast: Ten Voiceover Techniques (PodcampSLC) | Apr 11, 2010

  185. Why "This American Life" Is My Favorite Podcast | Apr 7, 2010

  186. My STC Summit Proceedings paper on voiceover techniques (Voiceover) | Apr 7, 2010

  187. Feasibility, Believability, and Fixability: Three Reasons Not to Use a Professional Voiceover Actor | Apr 2, 2010

  188. Comparing Creative Writing with Technical Writing (2 min Videocast) | Apr 1, 2010

  189. Message from the Sponsors — March 30, 2010 Dr. Explain, Madcap Software, & more | Mar 30, 2010

  190. When Social Media Becomes Hollow | Mar 29, 2010

  191. Breathing correctly (Voiceover) | Mar 26, 2010

  192. Recording with the right microphone (Voiceover techniques) | Mar 25, 2010

  193. Adding inflection (Voiceover) | Mar 23, 2010

  194. Fixing Fumbled Sentences | Mar 17, 2010

  195. WordPress Tip: Integrate Google Calendar into WordPress | Mar 16, 2010

  196. Avoiding phlegm in your throat with voiceovers (Voiceover) | Mar 12, 2010

  197. Smiling while you narrate (Voiceover) | Mar 11, 2010

  198. Avoiding plosives and breathing noises (Voiceover) | Mar 10, 2010

  199. Avoiding a sense of rambling (Voiceover) | Mar 9, 2010

  200. Sounding natural (Voiceover) | Mar 8, 2010

  201. Finding an acoustic environment (Voiceover) | Mar 4, 2010

  202. Message from the Sponsors | Mar 3, 2010

  203. Podcast: What's New in Flare 6 — Interview with Mike Hamilton | Mar 2, 2010

  204. Podcast: Documentation in the Cloud | Mar 1, 2010

  205. WordPress Tip: Avoid Getting Hacked through Bluehost's cPanel | Feb 27, 2010

  206. Finding Space to Breathe: Managing Overwhelming End-of-Project Tasks | Feb 26, 2010

  207. Together or Apart: Collaboration Models for Technical Writing | Feb 22, 2010

  208. The Art of Asking Questions | Feb 17, 2010

  209. Praise: The Worst Feedback You Can Give Developers? | Feb 15, 2010

  210. "I never really understood that feature, so I left it alone..." | Feb 12, 2010

  211. The Common Language Everyone Speaks | Feb 10, 2010

  212. Cures for the Information Exclusion Complex | Feb 8, 2010

  213. WordPress Tip: Add More Widget Areas to Your WordPress Theme | Feb 7, 2010

  214. What Would a WordPress Template for Chapter Sites Look Like? | Feb 2, 2010

  215. Fragmented Communities and the Chapter/SIG Web Site Problem | Feb 1, 2010

  216. Madcap Flare's Extensibility: Adding jQuery to Flare | Jan 26, 2010

  217. Web Site Critique and WordPress Q&A Webinar This Thursday | Jan 26, 2010

  218. Podcast: Riding the Tide of Technical Communications Consulting | Jan 21, 2010

  219. Intermountain STC Chapter Meeting This Wednesday at 7 pm | Jan 19, 2010

  220. The Turnaround Screencast | Jan 19, 2010

  221. DITA Features in Madcap Flare Webcast Tuesday at 11 a.m. EST from Scriptorium | Jan 19, 2010

  222. How to Embed Video on a Web Page | Jan 16, 2010

  223. Trying to Find a Theater Stage/Voice for an Impossible Situation | Jan 14, 2010

  224. Notes on My Latest Screencasts | Jan 12, 2010

  225. Implementing Google Custom Search on WordPress | Jan 8, 2010

  226. The Case of the Stolen Documentation | Jan 6, 2010

  227. Directions I'm Going in 2010 | Jan 4, 2010

  228. Aligning Yourself with a Cause | Jan 2, 2010

2009 archives

  1. A Creative Way to Become a Technical Writer | Dec 30, 2009

  2. If No One Reads the Manual, That's Okay | Dec 27, 2009

  3. Podcast on getting a job in technical writing (TW Job) | Dec 26, 2009

  4. Volunteer for a position in the STC or other organization (TW Job) | Dec 25, 2009

  5. Move to a tech hub city to find a job in technical writing (TW Job) | Dec 24, 2009

  6. What You Cannot Do Sitting Down | Dec 24, 2009

  7. Start a blog (TW Job) | Dec 23, 2009

  8. Top Trends in Technical Communication | Dec 23, 2009

  9. Podcast: The Myth of Single Sourcing | Dec 21, 2009

  10. Put together a portfolio (TW Job) | Dec 21, 2009

  11. Learn some tools (TW Job) | Dec 20, 2009

  12. WordPress 2.9 Released | Dec 20, 2009

  13. Get real experience doing technical writing (TW Job) | Dec 19, 2009

  14. Removing ice from a driveway is like .... everything | Dec 19, 2009

  15. Learn the basics of technical writing (TW Job) | Dec 18, 2009

  16. Trying Out Picture in Picture in Screencasts | Dec 17, 2009

  17. PowerPoint from Screencasting Webinar | Dec 17, 2009

  18. Upcoming Webinar on Screencasting | Dec 14, 2009

  19. WordPress Tip: How to Transfer WordPress to a New Web Host | Dec 14, 2009

  20. Design Fixations with Mediawiki Skins | Dec 14, 2009

  21. Collaborative Authoring Trends and Costs | Dec 11, 2009

  22. Adding the Human Element in Screencasts | Dec 8, 2009

  23. Ramping Up on Mediawiki | Dec 6, 2009

  24. About My New Site Redesign | Dec 6, 2009

  25. Site Critiques and WordPress Q&A -- Community Leaders Webinar Jan 28 | Dec 5, 2009

  26. What's the Best Microphone for Screencasting? | Dec 2, 2009

  27. My Upcoming STC Webinar on Screencasting | Nov 30, 2009

  28. Play Chess Online with ChessJam | Nov 29, 2009

  29. A Microcosm of Technical Writing in the Kitchen While Cooking a Banana Cream Pie | Nov 27, 2009

  30. Why Help Authoring Tools Will Fade | Nov 25, 2009

  31. Contingent Senior Technical Writer Opening at LDS Church's ICS Department in Riverton, Utah | Nov 21, 2009

  32. What I'm Presenting on at the Dallas Summit | Nov 20, 2009

  33. Embedding Videos into Madcap Flare | Nov 19, 2009

  34. Podcast about the Podcast Poll | Nov 18, 2009

  35. Combining Cinema with Screencasting | Nov 16, 2009

  36. How to Incorporate Twitter into Your Presentation | Nov 15, 2009

  37. What I've Been Learning in Flare | Nov 14, 2009

  38. Why Is It Important for Video Tutorials to Be User-Led? | Nov 13, 2009

  39. Minimizing Documentation | Nov 11, 2009

  40. 21% of Intermountain Chapter Members Planning to Renew STC Membership | Nov 9, 2009

  41. Design Reviews and Posting Without Answers | Nov 8, 2009

  42. How Microsoft Visual Studio Is Doing Help | Nov 7, 2009

  43. Podcast Roundtable for PodcampSLC Series | Nov 6, 2009

  44. Theme Parks and External and Internal Input | Nov 5, 2009

  45. Podcast on the seven deadly sins of blogging | Nov 5, 2009

  46. The Long Tail of Online Profitability | Nov 3, 2009

  47. Wikis and the Holy Grail of Content Independence | Nov 2, 2009

  48. Reinventing Yourself Through Your Blog | Nov 1, 2009

  49. NaNoWriMo and NaBloPoMo Start Nov 1 | Nov 1, 2009

  50. WordPress Tip: Install WordPress Locally | Oct 31, 2009

  51. Being inattentive (Sins of blogging) | Oct 31, 2009

  52. A Few Surprises in Using a Wiki for Documentation | Oct 29, 2009

  53. Being unfindable (Sins of blogging) | Oct 18, 2009

  54. Being irresponsible (Sins of blogging) | Oct 17, 2009

  55. Being unreadable (Sins of blogging) | Oct 17, 2009

  56. Forms of Play | Oct 16, 2009

  57. Survey about Framemaker and EMC Documentum Integration | Oct 15, 2009

  58. Podcast from BYU Idaho Professional Writing Panel | Oct 15, 2009

  59. Being boring (Sins of blogging) | Oct 13, 2009

  60. Technical Writer Ranks #5 in Least Stressful Jobs; Also, CNN Money Total Jobs Count Screwy | Oct 11, 2009

  61. Choosing Between Academic and Corporate Life: Did I Make the Wrong Choice? | Oct 10, 2009

  62. An Interview About Technical Writing | Oct 9, 2009

  63. Being irrelevant (Sins of blogging) | Oct 4, 2009

  64. My STC Summit Blogging Presentation Is Free | Oct 1, 2009

  65. Chrysler Drops Long Car Manuals in Favor of Short Guides + Video | Sep 30, 2009

  66. WordPress Tip: Section Widget and Advanced XML Export -- wordpress Plugin Winner and Runner Up | Sep 30, 2009

  67. Google Releases Sidewiki and Adds to the Growing Trend of Conversation | Sep 29, 2009

  68. Duct Tape Technical Writers | Sep 28, 2009

  69. Smashing Magazine Lists 10 Web Usability Guidelines | Sep 27, 2009

  70. Dallas STC Summit Proposals Due Oct 5 | Sep 27, 2009

  71. New Content Strategy SIG | Sep 27, 2009

  72. STC 2008 Salary Database -- See Salaries for Technical Writers in Your State | Sep 27, 2009

  73. Tips to Get Around Age Discrimination | Sep 26, 2009

  74. Information Overload -- Conversation with Ricardo Amigo | Sep 23, 2009

  75. Introduction to getting a job in technical writing (TW Job) | Sep 22, 2009

  76. "Tell me a story" -- Advice from Writers | Sep 17, 2009

  77. Being fake (Sins of blogging) | Sep 15, 2009

  78. The Appeal of Adobe InDesign | Sep 11, 2009

  79. STC: Quo Vadis? Mike Hughes gets introspective about the STC situation | Sep 11, 2009

  80. The Content Wrangler Moves to WordPress | Sep 10, 2009

  81. How Do Blogs and Wikis Fit Together? | Sep 8, 2009

  82. NY Times criticized for letting Pogue maintain Apple bias | Sep 7, 2009

  83. WordPress Tip: WordPress Worm Requires Upgrade to 2.8.4 | Sep 7, 2009

  84. Writing as Conversation -- Brainsparks Podcast with Ginny Redish | Sep 5, 2009

  85. The best time to publish your blog posts | Sep 1, 2009

  86. Creativity in the Workplace | Sep 1, 2009

  87. Avoiding the Shut Down Mode | Aug 30, 2009

  88. STC's Online Certificate Courses | Aug 29, 2009

  89. Clive Thompson on the New Literacy | Aug 28, 2009

  90. An argument for slowing down in an age of rapid online exchanges | Aug 28, 2009

  91. Why teens don't use Twitter | Aug 28, 2009

  92. Podcast with Anne Gentle about her Conversation and Community book | Aug 26, 2009

  93. Review of Conversation and Community: The Social Web for Documentation | Aug 24, 2009

  94. Converting Lurkers into Contributors in Online Communities -- Nielsen's 90-9-1 Rule | Aug 20, 2009

  95. A Refreshing Angle on the Name of our Profession | Aug 19, 2009

  96. Making Spaces in Cluttered Houses and Cluttered Lives | Aug 19, 2009

  97. A Few Software Tips to Make Technical Writing Easier | Aug 18, 2009

  98. Humor essay about a car manual's diction | Aug 16, 2009

  99. "Social Documentation" -- Cool but Problematic | Aug 16, 2009

  100. The Importance of LinkedIn, Twitter, and Facebook in Job Searches | Aug 16, 2009

  101. Students Engaged by Discussion, Not Smart Classrooms | Aug 15, 2009

  102. Three Books on DITA | Aug 15, 2009

  103. Convert RSS Feeds into a Magazine Format with Zinepal | Aug 15, 2009

  104. The Link Between Creativity and Organization | Aug 15, 2009

  105. Productivity Tip: Paper Number Piles | Aug 15, 2009

  106. Carcast: Friday Thoughts on Reading, Publish2, and Writer River | Aug 14, 2009

  107. Applying Strunk and White's "Omit Needless Words" to Life | Aug 14, 2009

  108. New Intermountain-STC Chapter Site | Aug 13, 2009

  109. All About Technical Writing -- The Writing Show | Aug 12, 2009

  110. Every piece of content matters - an interview with Gerry McGovern | Information & Design | Aug 12, 2009

  111. Apple blogger makes living from blog | Aug 11, 2009

  112. Writing Style Guides and Your Parenting Style | Aug 11, 2009

  113. Exporting Documentation to Wikis | Aug 10, 2009

  114. Write When Inspired, Rest When Tired | Aug 10, 2009

  115. Finding Business Models in the Economics of Free | Aug 9, 2009

  116. Why Free Is the Future of Business | Aug 8, 2009

  117. Stephen Fry iTunes Festival Keynote on Copyright and Music Piracy | Aug 5, 2009

  118. Exactly How Much Does a Wordcamp Cost? | Aug 5, 2009

  119. Tech Comm Lobotomies | Aug 4, 2009

  120. Discovering Relationship Tables | Aug 3, 2009

  121. Blogging as an Outlet for Technical Writers | Jul 31, 2009

  122. Perks About Working in an Office Instead of Working from Home | Jul 31, 2009

  123. Lying in a Hammock, or, Having a Single Goal without a Purpose | Jul 31, 2009

  124. Are You Irrelevant? Engaging, Provocative Video | Jul 30, 2009

  125. Screen Captures May Not Make Sense | Jul 30, 2009

  126. Tip for Usability in Context-Sensitive Help | Jul 30, 2009

  127. UAX (User Assistance Experience): Online vs. on-line | Jul 30, 2009

  128. Maker's Schedule, Manager's Schedule | Jul 30, 2009

  129. Read This If You Hate Meetings - Freakonomics Blog - NYTimes.com | Jul 30, 2009

  130. Daring Fireball: Charging for Access to News Sites | Jul 30, 2009

  131. My STC Live Webinar on Blogging This Wednesday at 1pm | Jul 28, 2009

  132. Podcast on Content Strategy: Interview with Rahel Bailie | Jul 27, 2009

  133. Moving Towards a Manifesto About Online Versus Print Formats | Jul 27, 2009

  134. Become a Link Journalist for Writer River | Jul 24, 2009

  135. What can Technical Authors learn from celebrity chefs and musicians? Cherryleaf Technical Authors Blog | Jul 22, 2009

  136. Toward Content Quality :: UXmatters | Jul 22, 2009

  137. Content Strategy: The Philosophy of Data - Boxes and Arrows: The design behind the design | Jul 22, 2009

  138. My Guest Post on Unstoppability for DMN Communications | Jul 22, 2009

  139. Three Questions to Start Thinking Like a Content Strategist | Jul 21, 2009

  140. Insight into the theory of mind | Jul 19, 2009

  141. New York Times Starts a “What We're Reading” Section | Jul 17, 2009

  142. A List Apart: Articles: Content-tious Strategy | Jul 17, 2009

  143. Content Strategy - a knol by Jeffrey MacIntyre | Jul 16, 2009

  144. Best Practices For Effective Design Of "About me"-Pages | Design Showcase | Smashing Magazine | Jul 16, 2009

  145. Is This Meeting Really Necessary? | Jul 15, 2009

  146. The Paris Review - Gay Talese: The Art of Nonfiction No. 2 | Jul 15, 2009

  147. InDesignSecrets » Learn InDesign One Feature at a Time | Jul 15, 2009

  148. Keys to Being a Trusted Source of Information: Gryphon Mountain Journals | Jul 15, 2009

  149. If You're a Writer, Write | Jul 13, 2009

  150. STC's wiki is also scheduled for demolition :: TechCommDood | Jul 12, 2009

  151. What Users Don't Care About | Jul 11, 2009

  152. Get Set Up | Jul 10, 2009

  153. Content Theory: Sheep and Chaos — MK Anderson | Jul 8, 2009

  154. A Mile Wide and 30 Seconds Deep: A Metaphor for Help from Mike Hughes | Jul 8, 2009

  155. Two New Tools I'm Learning | Jul 7, 2009

  156. Biking to Work – A Good Idea, But … | Jul 6, 2009

  157. How the Web and the Weblog have changed Writing | Jul 5, 2009

  158. Interactive Google Map of Where I Work | Jul 5, 2009

  159. Feedburner Add Customizable Subject Lines to Email Subscriptions | Jul 2, 2009

  160. Mind Hacks: In our wildest dreams | Jun 30, 2009

  161. Implementing a Department Wiki? A Writer Shares Some Dos and Don'ts (Guest Post) | Jun 30, 2009

  162. Palimpsest: This is the future of technical communication | Jun 29, 2009

  163. I Need Your Human Aggregated Content | Jun 29, 2009

  164. Secrecy versus openness in communication | Jun 28, 2009

  165. Write Articles, Not Blog Postings (Jakob Nielsen's Alertbox) | Jun 28, 2009

  166. PDF Manuals: The Wrong Paradigm for an Online Experience | Jun 28, 2009

  167. Can You Get Fit in Six Minutes a Week? - Well Blog - NYTimes.com | Jun 28, 2009

  168. 50 Free Resources That Will Improve Your Writing Skills | Developers Toolbox | Smashing Magazine | Jun 28, 2009

  169. How Google Does Help | Jun 27, 2009

  170. Real Projects for Entry-Level Writers Trying to Build Their Portfolios | Jun 26, 2009

  171. Page Layout and Design Tips from Jean-luc Doumont's Trees, maps, and theorems | Jun 25, 2009

  172. Outsourcing vs. offshoring, and how U.S.-based technical writers can stay competitive « Your Writing Dept Blog | Jun 24, 2009

  173. "What I'm Reading": A New Feature on My Site and a Tweak of Writer River | Jun 24, 2009

  174. Core Dump: STC Floundering? | Jun 24, 2009

  175. Technically Speaking » The STC Crisis: the take of a “young” writer | Jun 24, 2009

  176. Generation B - Mr. Mom, Father's Day Edition - NYTimes.com | Jun 22, 2009

  177. Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog | Jun 22, 2009

  178. 4J's Group - THE CONTENT POOL: It's STC not STW | Jun 22, 2009

  179. Seeing the World in Clearer, Simpler Ways | Jun 22, 2009

  180. It's Time to Shoot Your Blog | Copyblogger | Jun 21, 2009

  181. Fictitious Documentation | Jun 21, 2009

  182. Inkscape: the free alternative to Adobe Illustrator | Jun 21, 2009

  183. The Blockhead Blog: Does the STC deserve to survive? | Jun 21, 2009

  184. In Which I Comment on the STC Issue — MK Anderson | Jun 20, 2009

  185. Lifelines to the STC | Jun 20, 2009

  186. Forms that Work – Interview with Caroline Jarrett (podcast) | Jun 20, 2009

  187. Palimpsest: Whither STC? | Jun 19, 2009

  188. Speakers and fees: an insiders view | Speaker Confessions | Jun 19, 2009

  189. 10 Sites That Produce Quality WordPress Content — Nathan Rice | Jun 19, 2009

  190. WordPress Single Post Templates — Nathan Rice | Jun 19, 2009

  191. Palimpsest: Flare 5 DITA feature review Part 1: Overview and map files | Jun 19, 2009

  192. Extracting Images from Visio and Inserting Them in Indesign | Jun 17, 2009

  193. Cartoon 12 [The Twelve Days of Christmas Giveaway] | Jun 16, 2009

  194. How to Avoid Extinction as a Technical Communicator | Jun 15, 2009

  195. Cartoon 11 [The Twelve Days of Christmas Giveaway] | Jun 15, 2009

  196. Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part 2] | Jun 14, 2009

  197. Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part I] | Jun 14, 2009

  198. Cartoon 10 [The Twelve Days of Christmas Giveaway] | Jun 14, 2009

  199. Quick reference guide slides from the Transalpine Conference | Jun 13, 2009

  200. Social Networks and the TransAlpine Conference | Jun 13, 2009

  201. Cartoon 9 [The Twelve Days of Christmas Giveaway] | Jun 13, 2009

  202. Day 8 Cartoon [The Twelve Days of Christmas in June Giveaway] | Jun 10, 2009

  203. Add Links Using the Publish2 Bookmarklet | Jun 10, 2009

  204. Day 7 Cartoon [The Twelve Days of Christmas in June Giveaway] | Jun 10, 2009

  205. Day 6 Cartoon [The 12 Days of Christmas Giveaway] | Jun 9, 2009

  206. Day 5 Cartoon [Christmas in June Giveaway] | Jun 8, 2009

  207. Thinking About Vienna and the Legacy of Mozart | Jun 7, 2009

  208. Day 4 Cartoon [Christmas in June Giveaway] | Jun 7, 2009

  209. WordPress Tip: “Crunching” and “Burning” | Jun 6, 2009

  210. Day 3 Cartoon [12 Days of Christmas in June Giveaway] | Jun 6, 2009

  211. Day 2 Cartoon [The Twelve Days of Christmas in June Giveaway] | Jun 5, 2009

  212. Day 1 Cartoon -- [The Twelve Days of Christmas in June Giveaway] | Jun 4, 2009

  213. 12 Days of Christmas in June Giveaway | Jun 3, 2009

  214. Free video soft: video converter, ipod converter, mp4 converter | Jun 3, 2009

  215. Having Fun with Snagit | Jun 3, 2009

  216. WordPress Tip: Implement WordPress's Threaded Comments | May 31, 2009

  217. WordPress Tip: 10 Reasons Why I Like WordPress | May 31, 2009

  218. Anne Gentle on her Forthcoming Book, Conversation and Community: The Social Web for Documentation | May 27, 2009

  219. Following the NBA Can Make You a Better Technical Writer | May 26, 2009

  220. Your WordPress Site Can Get Hacked If You Don't Have This | May 26, 2009

  221. STC Toronto's New Five-and-Five Chapter Model | May 25, 2009

  222. Richard Hamilton's XML Press Imprint | May 25, 2009

  223. Converting Readers from Casual Subscribers to Devoted Followers | May 21, 2009

  224. Sailboats and Cruise Ships, or, How My Work Podcast Was Dwarfed by a Mega Work Podcast | May 20, 2009

  225. Madcap's Flare-DITA Solution (podcast) | May 20, 2009

  226. The State of Structured Authoring in Technical Communication (podcast) | May 19, 2009

  227. Drawing as a Tool for Thinking: The Back of the Napkin | May 19, 2009

  228. The Best Thing I Did This Week | May 17, 2009

  229. John Hedtke on Disaster Preparedness and Book Publishing | May 16, 2009

  230. Starting Points with Quick Reference Guides: Gathering Before Designing | May 14, 2009

  231. GUI Magnets -- Prototyping User Interfaces with Simple Magnets | May 13, 2009

  232. Malcolm Gladwell's Outliers and the Real Reason You Are a Successful Writer | May 13, 2009

  233. James Bond: The History of the Illustrated 007 (Podcast with Alan Porter) | May 11, 2009

  234. Mother-in-Law Tip for Reading Manuals | May 11, 2009

  235. STC Summit Atlanta Adventures: The Agony and Ecstasy of Presenting | May 8, 2009

  236. Ginny Redish -- Letting Go of the Words (Podcast Interview at STC Summit) | May 5, 2009

  237. Personal Branding: You Are What You Write About | May 3, 2009

  238. Two Stories About How to Write Help | May 2, 2009

  239. Going to Atlanta, #stc09 | Apr 30, 2009

  240. Documentation Usability: A Few Things I've Learned from Watching Users | Apr 28, 2009

  241. WordPress Tip: Recording of WordPress Webinar | Apr 27, 2009

  242. Can Others Do Your Job? | Apr 23, 2009

  243. Making Money from Blogging | Apr 22, 2009

  244. The Wind and A Lot of Thoughts About Pessimism and Optimism | Apr 21, 2009

  245. Telecommuting into Nonexistent Worlds | Apr 16, 2009

  246. Anne Gentle to Give Virtual Presentation on Wikis on Thursday, April 23 | Apr 15, 2009

  247. What to Blog/Write About | Apr 15, 2009

  248. Quick Reference Guides: Short and Sweet Documentation | Apr 10, 2009

  249. Quick Reference Guides Right Where You Need Them | Apr 9, 2009

  250. Blogging: A New Role for Technical Communicators | Apr 8, 2009

  251. Why Most Designers Will Be Freelancers Within 20 Years | Freelance Folder | Apr 3, 2009

  252. How Video Can Turn Your Career Around | Apr 2, 2009

  253. The Corporate Blogger Story | Apr 1, 2009

  254. AP Article Leads to "Helping Husbands and Fathers" Photo Project | Apr 1, 2009

  255. Site Name Change | Apr 1, 2009

  256. Adobe InDesign and Transparent Images on Color Backgrounds | Mar 30, 2009

  257. Have Notebook Will Travel | Mar 29, 2009

  258. Some Notes from Podcamp | Mar 28, 2009

  259. Interviews that Shaped My Podcasting Style and Approach | Mar 27, 2009

  260. InDesignSecrets » Blog Archive » Eliminating YDB (Yucky Discolored Box) Syndrome | Mar 26, 2009

  261. Check Your Site's Loading Time | Mar 25, 2009

  262. Survey About Technical Writers' Training Needs for 2009 | Mar 25, 2009

  263. Introduction to Technical Writing (podcast) | Mar 24, 2009

  264. Managing Writers: Interview with Richard Hamilton (podcast) | Mar 23, 2009

  265. What To Do When You're Not Picked to Be America's Next Top Tech Writer | Mar 20, 2009

  266. New Feature: Regular Guest Posts | Mar 19, 2009

  267. Why I Don't Take Freelance Writing Jobs Anymore | Mar 19, 2009

  268. WordPress Tip: Introduction to WordPress -- Webinar, April 14 | Mar 18, 2009

  269. Jane's Presentation, Twitter for Business (podcast) | Mar 15, 2009

  270. Examples of Perfect Screencasts | Mar 10, 2009

  271. "Like My Own Personal Brand of Heroin" | Mar 10, 2009

  272. HD Screencast Example | Mar 8, 2009

  273. Managing Your Social Media Profiles and Badges | Mar 8, 2009

  274. The Importance of Validation (video) | Mar 7, 2009

  275. Notes Watching Senior Users at the Computer | Mar 6, 2009

  276. Podcamp Salt Lake City, March 27 -- "Interviewing Remote and Local Guests for Podcasts" | Mar 4, 2009

  277. Podcast -- Blogging for Technical Communicators Webinar (Part 2) | Mar 4, 2009

  278. Podcast -- Blogging for Technical Communicators Webinar (Part 1) | Mar 3, 2009

  279. STC Speaker's Registry | Find experts fast | Mar 2, 2009

  280. Emotional States of Computer Users in Times of Frustration | Mar 2, 2009

  281. Lessons Learned with Quick Reference Guides: Timing and Truth | Feb 26, 2009

  282. STC Presentation this Thursday: "Quick Reference Guides: Short and Sweet Technical Documentation" | Feb 25, 2009

  283. Translating with the New Madcap Lingo V2 | Feb 24, 2009

  284. CSS-Tricks #1: Converting a Photoshop Mockup (part 1 of 3) | Feb 23, 2009

  285. InDesignSecrets | Feb 20, 2009

  286. Trends in Web Design Involving WordPress | Feb 20, 2009

  287. WordPress Tip: Rotating Flash Tag Clouds | Feb 19, 2009

  288. Blogging Webinar Thursday Evening | Feb 18, 2009

  289. WordPress Tip: Podcasts on WordPress: WordPress Weekly from the WordPress Tavern | Feb 16, 2009

  290. Communication Preferences and Jane's Voicemail Message | Feb 15, 2009

  291. "You know what .chms need? More bling-bling. More flash..." | Feb 14, 2009

  292. robfelty.com :: Blog :: Collapsing Pages | Feb 13, 2009

  293. Tip: Automatically Push Your Latest Blog Posts Across Twitter | Feb 13, 2009

  294. Can SharePoint 2007 Be Used as a Help Authoring Tool? | Feb 11, 2009

  295. Embedding HD Quality Screencasts in Your Blog | Feb 9, 2009

  296. WordPress Tip: Merging Worlds: DITA and WordPress | Feb 8, 2009

  297. Free Screen Sharing Software: Adobe Connect | Feb 6, 2009

  298. Documentation Review Techniques (videocast) | Feb 5, 2009

  299. TiltViewer - About | Feb 4, 2009

  300. Structured Authoring Survey from Scriptorium | Feb 2, 2009

  301. 10 Things I Learned from My Last Podcast | Feb 2, 2009

  302. Podcast: Make Your Help Indispensable, Safeguard Your Job | Jan 31, 2009

  303. A Five-Click Solution to Publishing and Uploading Screen Videos to SharePoint | Jan 31, 2009

  304. Customizing a SharePoint Site | Jan 28, 2009

  305. Added a Blog Wall to my site | Jan 26, 2009

  306. DITA Topics Tutorial | Jan 26, 2009

  307. Embracing Opportunity | Jan 25, 2009

  308. Premium WordPress Themes, WordPress 2.5 Premium Themes, Premium Wordpress Blog Templates | Blog Oh Blog | Jan 25, 2009

  309. Web Design WordPress function list | Jan 24, 2009

  310. Where I Stand on DITA | Jan 23, 2009

  311. Styling Category Levels in WordPress (video) | Jan 23, 2009

  312. Below the Line: Podcasters report their top 3 podcasting tips - part 1 | Jan 22, 2009

  313. Coding Horror: The Two Types of Browser Zoom | Jan 22, 2009

  314. Great Books by Writers Who Aren't Dead Yet | Jan 21, 2009

  315. Upcoming Presentations, or, Blogging and Increased Visibility | Jan 21, 2009

  316. Thoughts on Troubleshooting and Problem Solving | Jan 19, 2009

  317. WordPress TV Launches -- The Appeal of Video Continues to Expand | Jan 18, 2009

  318. Screencasting -- Workflow and Presentation, by Collin Turner (Podcast) | Jan 17, 2009

  319. Twittering Tips for Beginners - Pogue's Posts Blog - NYTimes.com | Jan 15, 2009

  320. A Technical Writer with Extra Privileges? Responding to a Question about Roles (Videocast) | Jan 15, 2009

  321. Poll: What blogging software is available for use at your work? | Jan 12, 2009

  322. Top Technical Communication News for January 2009 | Jan 11, 2009

  323. WritersUA Salary Survey, Tools Survey, and Upcoming Conference | Jan 10, 2009

  324. My STC Intercom Article about Writer River and Community-Driven Websites | Jan 10, 2009

  325. Tech Comm Toolbox: a Directory of Tools, Consultants, and Conferences | Jan 10, 2009

  326. Dilbert animated shorts from your favorite comic strips | Jan 9, 2009

  327. Flare Context Sensitive Help – Focusing the Minimized Help Window Back on Top | Jan 8, 2009

  328. WordPress Tip: Questions I'm Often Asked About WordPress and Blogging | Jan 8, 2009

  329. Wrapping up 2008 – Successes, Failures, and Goals for the Next Year | Jan 6, 2009

  330. Tech Comm Toolbox | Jan 6, 2009

  331. Podcast: Help Authoring with Doc-To-Help 2009, Interview with Nicky Bleiel | Jan 5, 2009

  332. Good Designs Have Strong Contrast | Jan 3, 2009

  333. The Pleasure of Language -- Essential Listening for Hyper-corrective Grammarians | Jan 2, 2009

  334. How to Create Columns with CSS Float | eHow.com | Jan 1, 2009