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Tough Situations for Technical Communication Managers: Saul Carliner at the STC Summit in Dallas, #stc10

by Tom Johnson on May 9, 2010 •
categories: videotechnical-writing

In this video interview, I ask Saul Carliner to give practical tips for handling some of the toughest situations that technical communication managers face, including firing, metrics, frank conversations with underperforming employees, and more. Saul gave a two-day workshop at the STC Summit for technical communication managers.

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