Old Guard Versus New Guard: Whitney Hess at the STC Summit in Dallas, #stc10
In this videocast, I talk with Whitney Hess at the STC Summit in Dallas about her perspective on old guard versus new guard mentality, or in other words, the traditional offline, change-resistant mentality versus the web-savvy, social-media-saturated mindset more common with the younger generation. Whitney Hess is a user experience design consultant from New York City who was invited to speak at the Summit this year.
About Tom Johnson

I'm a technical writer based in the Seattle area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.