Upcoming event:
I'm giving an API documentation workshop in Los Angeles, California, on January 23, 2020. Check it out on EventBrite. Input needed:
I'm gathering data about trends in developer documentation for 2020. If you write docs for developers, please take this survey. (You can view the ongoing results here.)Storytelling for User Experience: Whitney Quesenbery at the STC Summit #stc10
Whitney Quesenbery has just published Storytelling for User Experience: Crafting Stories for Better Design. In this interview I ask her to elaborate on the story behind the story, how stories compare with user personas and user stories, and how to gather stories from users. We recorded this videocast at the STC Summit in Dallas.
