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Document 360: #1 Knowledge Base Software

Podcast: Workspaces, Collaboration, and Information Sharing -- Interview with Emma Hamer

by Tom Johnson on May 25, 2008 •
categories: podcasts

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Duration: 15 min.

IT project teams often need to increase collaboration and communication, but they're hampered by the cubicle walls and other physical silos they set up in the workplace. These physical obstacles force teams to have frequent meetings -- which can be long and inefficient -- just to keep each other updated.

In this podcast, Emma Hamer talks about both physical and virtual workspaces that project teams need to increase their performance. She also outlines the rationale for teams to gather better feedback from users, project members, and others who aren't domain experts.

For more information, see Emma's website at http://hamer-associates.ca.

Note: I interviewed Emma at the Doc Train 2008 conference in Vancouver. You can also listen my previous interview with Emma on performance and collaboration here.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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