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Document 360: #1 Knowledge Base Software

Leadership Day: Holly Harkness, Al Hood, and Howard Speck — Atlanta Chapter

by Tom Johnson on May 19, 2007 •
categories: podcasts

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Duration: 5 min.

I've been following Holly's blog for the past year, so it was great to finally meet her. In this short interview, Holly (outgoing Atlanta president), Al (incoming president), and Howard (newsletter guru) talk about retention strategies for members. They plan to interview ex-chapter members about why they didn't renew. They also talk about non-traditional meetings their chapter is having, such as software Saturdays and happy-hour meetings.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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