Upcoming event:
I'm giving an API documentation workshop in San Francisco, California, on November 19, 2019. Check it out on EventBrite and register today to receive a $100 early bird discount.Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog
Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog. In this post, LugIron says documentation departments now have competition from other sources, whereas previously they dominated this arena without challenges from other sources. He pulls together several posts by various bloggers and suggests a trend in the industry. He ends by arguing, "This shift [in the tech comm industry] will be dominated by multi-channel publishing of single-sourced, collaborative content that works to engage and bring users into communities influenced by the company's they orbit around.
