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I'm gathering data about trends in developer documentation for 2020. If you write docs for developers, please take this survey. (You can view the ongoing results here.)Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog
Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog. In this post, LugIron says documentation departments now have competition from other sources, whereas previously they dominated this arena without challenges from other sources. He pulls together several posts by various bloggers and suggests a trend in the industry. He ends by arguing, "This shift [in the tech comm industry] will be dominated by multi-channel publishing of single-sourced, collaborative content that works to engage and bring users into communities influenced by the company's they orbit around.
