Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog
Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog. In this post, LugIron says documentation departments now have competition from other sources, whereas previously they dominated this arena without challenges from other sources. He pulls together several posts by various bloggers and suggests a trend in the industry. He ends by arguing, "This shift [in the tech comm industry] will be dominated by multi-channel publishing of single-sourced, collaborative content that works to engage and bring users into communities influenced by the company's they orbit around.
About Tom Johnson
I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, plain language, tech comm careers, and more. Check out my API documentation course if you're looking for more info about documenting APIs. Or see my posts on AI and AI course section for more on the latest in AI and tech comm.
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