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Document 360: #1 Knowledge Base Software

In Which I Comment on the STC Issue — MK Anderson

by Tom Johnson on Jun 20, 2009 •
categories: technical-writing

In Which I Comment on the STC Issue — MK Anderson. Keith Anderson offers his perspective on the STC financial crisis, arguing that the problems started years ago. He also suggests that the focus should be on user experience. I think his point about the problems developing years ago is especially on target.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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