In Which I Comment on the STC Issue — MK Anderson
In Which I Comment on the STC Issue — MK Anderson. Keith Anderson offers his perspective on the STC financial crisis, arguing that the problems started years ago. He also suggests that the focus should be on user experience. I think his point about the problems developing years ago is especially on target.
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About Tom Johnson

I'm a technical writer / API doc specialist based in the Seattle area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out my API documentation if you're looking for more info about that. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me. Finally, note that the opinions I express on my blog are my own points of view, not that of my employer.