Stay updated
Keep current with the latest trends in technical communication by subscribing to the I'd Rather Be Writing newsletter. 5,400+ subscribers

Search results

Input needed:
I'm gathering data about trends in developer documentation for 2020. If you write docs for developers, please take this survey. (You can view the ongoing results here.)

New Site Policy About How I Respond to Questions

by Tom Johnson on Jul 27, 2008 •
categories: bloggingtechnical-writing

I get a lot of questions from readers who stumble upon my blog while searching for answers to various things. I don't mind getting questions, but a lot of times I don't have good answers. I've decided to add a new question policy to my Contact page. The policy is as follows:

Note: If you ask me a question, I may choose to excerpt your question and post the response on my blog. When I do this, I'll always protect your identity with a fictional name. If you don't want me to respond to your question in a blog post, let me know. Posting responses via blog posts gives you a much larger audience to potentially respond to your question.

Most people are agreeable to this anyway, as long as I hide their identity. By posting the policy note before people submit questions, I can decrease the turnaround time, because I won't have to first reply with a request to post the response in a blog post.

follow us in feedly