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Document 360: #1 Knowledge Base Software

Converting Readers from Casual Subscribers to Devoted Followers

by Tom Johnson on May 21, 2009 •
categories: bloggingpodcasts

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Length: 14 min.

At the STC Summit, I ran into someone from Australia who follows my wife's blog fairly regularly and had even brought gifts for her and the kids. It made me reflect on blog subscribers, and how you convert readers from being occasional readers to devoted fans.

In this podcast, Kirsty Taylor talks about what she finds appealing about Seagull Fountain (my wife's blog) and other blogs she follows. Kirsty explains that, for her, blogs become powerful when they speak to her heart, make her reflect, and reveal authentically from the blogger's life in an appropriate way. We also talk about transparency, authenticity, the use of pseudonyms, the portrayal of reality, and the importance of making personal connections.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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