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Document 360: #1 Knowledge Base Software

New API course article: Processes for external contributors

by Tom Johnson on Nov 26, 2020 •
categories: technical-writingapidoc-site-updates

I added a new article to my API documentation course on processes for external contributors. One of the main advantages of a version-control-based system, especially using open-source technologies, is the promise of collaboration. Not just collaboration with your immediate team, but scaling beyond your team to also include other contributors within your organization and even contributors from the community. Many people embrace docs-as-code with the hope and expectation that many engineers will contribute to the docs. In this section, I cover processes to consider when external contributors (external to your team, not necessarily external to the company) write content.

Read more: Processes for external contributors.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the Seattle area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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