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Susan Burton Provides an Inside, In-Depth Look at STC's Most Pressing Issues

by Tom Johnson on Apr 2, 2007
categories: podcasts

Listen here:

In this special presentation podcast, Susan Burton, executive director of the STC, provides an inside, in-depth look at the most pressing issues and challenges the STC faces. She also explains the initiatives underway to reshape the STC and provide more value to members.

Susan delivered this presentation to the Suncoast chapter on December 15, 2006, in Tampa, Florida. We were one of a handful of lucky chapters she visited. Her talk is one of the most interesting presentations you will ever hear. Through the podcast, the personal side of Susan -- her charisma and humor -- come through.

At the beginning of the podcast, you'll also hear the voice of Mark Lewis, our extraordinary audio engineer, who introduces the show.

Here are a few of the topics Susan covers:

  • Joining the STC as executive director, and stories that shaped her belief in technical communication
  • Challenging aspects of running nonprofit organizations
  • Understanding legal aspects related to nonprofit associations
  • Rewriting the bylaws to be in compliance with New York law
  • Partnering with other organizations
  • Adding value to STC memberships
  • Incorporating a business model to the STC (to make money and offer better services)
  • Addressing discrepancies with employment surveys to raise tech comm. salaries
  • Revamping the STC website to make it more useful
  • Understanding what it means to tell our powerful story and why its important to do so
  • Exploring certification for technical communicators
  • Redesigning the STC annual conference to address advanced needs
  • Implementing database management software
  • Dealing with exorbitant Arlington rent
  • Collecting stories about what we do

To send feedback on the show, you can post it in the comments below or send an email to one of the following people:

About Tom Johnson

Tom Johnson

I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, plain language, tech comm careers, and more. Check out my API documentation course if you're looking for more info about documenting APIs. Or see my posts on AI and AI course section for more on the latest in AI and tech comm.

If you're a technical writer and want to keep on top of the latest trends in the tech comm, be sure to subscribe to email updates below. You can also learn more about me or contact me. Finally, note that the opinions I express on my blog are my own points of view, not that of my employer.