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Document 360: #1 Knowledge Base Software

Secrecy versus openness in communication

by Tom Johnson on Jun 28, 2009 •
categories: technical-writing

Secrecy versus openness in communication. Gerry McGovern makes an interesting comparison between Apple and Microsoft when it comes to secrecy and transparency. Although many people love Apple and find their applications simple to use, they are not a very transparent company at all. They maintain absolute secrecy until the day of release. Not so with Microsoft.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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