Secrecy versus openness in communication
Secrecy versus openness in communication. Gerry McGovern makes an interesting comparison between Apple and Microsoft when it comes to secrecy and transparency. Although many people love Apple and find their applications simple to use, they are not a very transparent company at all. They maintain absolute secrecy until the day of release. Not so with Microsoft.
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About Tom Johnson
I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, agent skills, tech comm careers, and more. Check out my AI courses for more on the latest in AI and tech comm. If you're looking for info about documenting APIs, see my API documentation course.
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Finally, I want to note a couple of things. I usually write the first drafts of my posts myself and then use AI to improve accuracy, clarity, and detail in places, so my writing is a mix of human and AI. (Hopefully that's not too off-putting.) Also, the opinions I express on my blog are my own perspectives, not those of my employer.