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Document 360: #1 Knowledge Base Software

Leadership Day: Kelly Schrank & Lou Martindale — Mid-South Chapter in Memphis and Suncoast Chapter in Tampa

by Tom Johnson on May 19, 2007 •
categories: podcasts

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Duration: 6 min.

Kelly, the newsletter editor for her chapter, shares ideas for volunteer recruitment. She says attending the conference renews her enthusiasm for the profession. Lou talks about the value of exchanging ideas and networking, and also shares her desire to apply Web 2.0 technology to handheld devices such as phones and PDAs.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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