Recording of Open Authoring -- Collaboration Across Disciplines presentation, by Ralph Squillace
Here’s the audio from Ralph’s presentation:
Listen to this presentation:
The slides are here:
Here’s a description of the presentation:
At Microsoft, we are working to make technical content everyone’s responsibility. This presentation will focus on our efforts to increase collaboration across different disciplines at Microsoft by implementing open authoring strategies for areas like Azure using GitHub repos and Markdown. Our shift from a closed to open system enables our engineering, consulting, architecture, and support teams to actively engage and help drive up content satisfaction with customers. We’ll discuss our work to date, tools and best practices that are evolving to allow for collaboration, some of our plans for the future, as well as our lessons learned.
- How collaboration across disciplines drives customer satisfaction
- Open authoring strategies and tools that allow active collaboration across engineering, consulting, architecture, and support teams
- Challenges of open authoring and cross-discipline content accountability
- Best practices for sustainable collaboration
You can read more details from the event on the STC Silicon Valley site.
About Ralph Squillace
Ralph Squillace (pronounced "Squillachey") is a senior content engineer for the Microsoft Azure Infrastructure team based in San Francisco, California. He works directly with customers trying and breaking Azure, as well as writing, publishing, and teaching cloud and distributed architecture and devops development mainly on Linux workloads and working with Linux, Mac, and Windows. He’s responsible for much of the Azure CLI documentation, as well as Azure documentation for Docker, CoreOS, and various container orchestration systems such as Deis, Weave, Kubernetes, Mesos, and Docker’s machine, swarm, and compose for contained applications.
About Tom Johnson
I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, plain language, tech comm careers, and more. Check out my API documentation course if you're looking for more info about documenting APIs. Or see my posts on AI and AI course section for more on the latest in AI and tech comm.
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