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Document 360: #1 Knowledge Base Software

The Convergence of Web 2.0 with Help Documentation — Tom Johnson

by Tom Johnson on Jan 3, 2007 •
categories: podcasts

Download the MP3 file
Duration: 26 min.

In this podcast, I talk about the convergence of web 2.0 with help documentation. I mention examples of Web 2.0 sites, such as Flickr, Payscale, and Digg, and what help files need to incorporate these same Web 2.0 features.

You can read a transcript of the podcast on my blog.

Music is from Podshow.

You can leave a comment on this post or send me an e-mail at [email protected].

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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