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Document 360: #1 Knowledge Base Software

When can I say "janky" in my on-screen text?

by Tom Johnson on Jul 18, 2008 •
categories: technical-writing

In the on-screen text in WordPress, on the Write > Page screen, I ran across the following help text.

When you can use the word Janky in your documentation?

Just yesterday my colleague Ben was asking how I felt about the use of contractions in help. Contractions? We've moved far beyond contractions. We're now using terms like janky.

How I would love to publicly insult the applications I document! E.g., Hey, we know this feature is kludgey, but we couldn't find an easy fix. Hang on -- the next release will get better.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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