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Document 360: #1 Knowledge Base Software

When can I say "janky" in my on-screen text?

by Tom Johnson on Jul 18, 2008 •
categories: technical-writing

In the on-screen text in WordPress, on the Write > Page screen, I ran across the following help text.

When you can use the word Janky in your documentation?

Just yesterday my colleague Ben was asking how I felt about the use of contractions in help. Contractions? We've moved far beyond contractions. We're now using terms like janky.

How I would love to publicly insult the applications I document! E.g., Hey, we know this feature is kludgey, but we couldn't find an easy fix. Hang on -- the next release will get better.

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