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New Simplifying complexity tutorial: Discoverability through metadata

by Tom Johnson on Feb 5, 2018
categories: simplifying-complexity

Previously, I explored the use of embedded maps to help guide users through larger processes. But all the maps I showed were linear maps. What about maps for non-linear, complex systems? In the Simplifying Complexity section of my site, I added a new tutorial for navigating through more non-linear, complex spaces. The strategy involves tagging content with metadata so that it can be surfaced to the users in the right context.

You can read the tutorial here: Discoverability through metadata – strategies to guide users through complex, non-linear systems.

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About Tom Johnson

Tom Johnson

I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, agent skills, tech comm careers, and more. Check out my AI courses for more on the latest in AI and tech comm. If you're looking for info about documenting APIs, see my API documentation course.

If you're a technical writer and want to keep on top of the latest trends in tech comm, be sure to subscribe to email updates below. You can also learn more about me or contact me.

Finally, I want to note a couple of things. I usually write the first drafts of my posts myself and then use AI to improve accuracy, clarity, and detail in places, so my writing is a mix of human and AI. (Hopefully that's not too off-putting.) Also, the opinions I express on my blog are my own perspectives, not those of my employer.