Announcement:I'm giving an API documentation workshop in Mountain View, California on August 30, 2019. If you're interested, you can register on EventBrite.
New Simplifying complexity tutorial: Discoverability through metadata
Previously, I explored the use of embedded maps to help guide users through larger processes. But all the maps I showed were linear maps. What about maps for non-linear, complex systems? In the Simplifying Complexity section of my site, I added a new tutorial for navigating through more non-linear, complex spaces. The strategy involves tagging content with metadata so that it can be surfaced to the users in the right context.
You can read the tutorial here: Discoverability through metadata – strategies to guide users through complex, non-linear systems.