Upcoming event:I'm giving an API documentation workshop in Los Angeles, California, on January 23, 2020. Check it out on EventBrite.
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New Simplifying complexity tutorial: Discoverability through metadata
Previously, I explored the use of embedded maps to help guide users through larger processes. But all the maps I showed were linear maps. What about maps for non-linear, complex systems? In the Simplifying Complexity section of my site, I added a new tutorial for navigating through more non-linear, complex spaces. The strategy involves tagging content with metadata so that it can be surfaced to the users in the right context.
You can read the tutorial here: Discoverability through metadata – strategies to guide users through complex, non-linear systems.