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Quick Reference Guides Right Where You Need Them

Quick reference guides

by Tom Johnson on Apr 9, 2009 •
categories: technical-writing quick-reference-guidesweb-design

Have you ever tried to adjust your office chair but couldn't remember how to do it? Do you ever look at all the little levers under your seat and wonder how they work with the myriad muscles in your back? Don't you wish you could just pull a quick reference guide ... out of the arm of your chair?

Birds eye view of the quick reference guide
Birds eye view of the quick reference guide

Here's a close-up:

Birds eye view of the quick reference guide
Close-up view of the quick reference guide

Thanks to Louellen Coker of Content Solutions for sending me these pictures. I believe this is her actual chair, which is from Neutral Posture. It's a great example of integrating help directly in the user interface, making it part of the product rather than a separate entity.

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About Tom Johnson

Tom Johnson

I'm a technical writer / API doc specialist based in the Seattle area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.