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Document 360: #1 Knowledge Base Software

"I need your help with some documentation" (Xtranormal Movies)

by Tom Johnson on Nov 4, 2010 •
categories: technical-writing

Last week my wife, Shannon, showed me a couple hilarious Xtranormal videos. The first is So, you want to be a lawyer? And then, So, you want to get a PhD in the humanities?

After watching these two, I couldn't help but think of a scenario for technical writers. The following is a conversation I'm calling, "I need your help with some documentation." The project manager represents a compilation of all the crazy things project managers have said to me over the years.

After I made the preceding video, I feared project managers would call me out for being unfair, so I made a second video that tries to reverse the portrayal and show technical writers in a less-than-favorable light.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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