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Document 360: #1 Knowledge Base Software

Podcast: Embracing Wikis -- Interview with Stewart Mader

by Tom Johnson on May 10, 2008 •
categories: podcastswikis

Stewart MaderDownload MP3
Duration: 18 min.

Stewart Mader was one of the coolest people I met at Doc Train West 2008. He is a person driven by his enthusiasm for wikis.

In this podcast, Stewart talks about the following:

  • Advantages of using a wiki for your technical documentation
  • Why lack of advanced styles in wikis isn't a major problem
  • The relentless focus on simplicity with wikis
  • Choosing the right wiki among dozens of wiki engines
  • Pitfalls with using an open source wiki (like Mediawiki) for your company
  • Why your content (not your format) is the most important element of any wiki
  • Techniques for growing wiki use and adoption in your organization
  • Why customizing your wiki to look like a professional website isn't that important
  • Managing multiple spaces inside wikis, and integrating with Active Directory
  • Why Stewart recommends Atlassian Confluence wikis
  • The number one reason why wikis fail

Resources

Stewart's PowerPoint on his Grow Your Wiki session is below.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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