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Document 360: #1 Knowledge Base Software

My Intercom article on gamification and user engagement

by Tom Johnson on May 18, 2014 •
categories: technical-writing

I was pleased to have my article, Gamification and user engagement in e-learning and documentation, included in the Bleeding Edge issue of the April 2014 STC Intercom magazine. Here's a link to the article:

STC Intercom Gamification article

If you don't have access to the Intercom, you can read the same article here, since I posted it on my site a few months earlier.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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