Upcoming event:
I'm giving an API documentation workshop in San Francisco, California, on November 19, 2019. Check it out on EventBrite and register today to receive a $100 early bird discount.My Intercom article on gamification and user engagement
I was pleased to have my article, Gamification and user engagement in e-learning and documentation, included in the Bleeding Edge issue of the April 2014 STC Intercom magazine. Here's a link to the article:
If you don't have access to the Intercom, you can read the same article here, since I posted it on my site a few months earlier.
