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Document 360: #1 Knowledge Base Software

Understanding Principles of Usability, Part 1 — Karen Bachmann

by Tom Johnson on Dec 18, 2006 •
categories: podcasts

Download the MP3 file 
Duration: 18 min.

In this podcast, Karen Bachmann, manager of the Usability and User Experience SIG, provides an overview of the user-centered design process. This is part one of a two part series.


More specifically, she describes the following:

  • How usability is defined
  • Typical steps in the usability process
  • Fitting in usability with a typical development life cycle
  • User analysis
  • User interface prototypes
  • Usability test plans

A senior member of the STC, Karen has 12 years of experience as a user experience consultant. She is also a member of the Usability Professionals Organization, served as a president of the Suncoast chapter, presented at annual STC conferences, and most recently wrote the forward for the November Intercom issue on usability. She currently works for Seascape Consulting in Tampa, Florida.

Watch the slides while listening to the audio (Zip file - after downloading, extract the files, then open the .htm file in an Internet Explorer browser)

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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