Podcast: Why Content Management Projects Fail, Interview with Rahel Bailie
Many content management projects fail because organizations are either too focused on tools before properly researching their needs and processes, or because they underestimate the difficulty of migrating and restructuring their content to fit the new content management system.
In this podcast, Rahel Bailie explains these pitfalls and what companies can do to avoid them, as well as how companies can climb out of problems they're currently in. Rahel also talks about how technical communicators can influence business executives and other key stakeholders to make better decisions about content management.
For more information, see Rahel's website at intentionaldesign.ca. Rahel is also organizing the next Content, Convergence Conference, & Integration Conference in Vancouver, which is scheduled for September 2009.
Note: I interviewed Rahel at the Doc Train 2008 conference in Vancouver.
About Tom Johnson
I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, plain language, tech comm careers, and more. Check out my API documentation course if you're looking for more info about documenting APIs. Or see my posts on AI and AI course section for more on the latest in AI and tech comm.
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