Stay current with the latest in tech comm
Keep current with the latest trends in technical communication by subscribing to the I'd Rather Be Writing newsletter. 5,300+ subscribers

Search results

Upcoming event:
I'm giving an API documentation workshop in Los Angeles, California, on January 23, 2020. Check it out on EventBrite.
Input needed:
I'm gathering data about trends in developer documentation for 2020. If you write docs for developers, please take this survey. (You can view the ongoing results here.)

New article in Simplifying Complexity -- Ensuring information harmony in the larger documentation landscape

by Tom Johnson on Mar 7, 2018 •
categories: simplifying-complexity

In the Simplifying Complexity section of my site, I published a new article about how to ensure information harmony across a larger documentation landscape, where other articles might contain similar themes and information. In the article, I dive into two factors that increase complexity in a system: specialization and interconnectedness. Relevant to documentation scenarios, when subject matter experts contribute specialized articles into a larger system without understanding how their individual article interacts with other information in the system, the result is often a redundant, contradictory, and ever-increasing jumble of content. In this article, I explore ways to solve this problem through better metadata, primarily evaluating tags and whether they can help identify all known instances of content. You can read the article here: Ensuring information harmony in the larger documentation landscape.
follow us in feedly