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Document 360: #1 Knowledge Base Software

Two-Minute Video to Convince Others of the Value of Technical Documentation

by Tom Johnson on Oct 29, 2008 •
categories: technical-writingscreencasting

On the Technical Writers of India listserv, someone is trying to get his company to realize the value of technical communication by showing a humorous video on bad documentation that he can use during training. "The idea is to evoke laughter, and keep the audience engaged throughout my presentation."

Okay, hands-down, this is the best video to show. Hat tip to Holly Harkness and Karen Shriver for finding this.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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