Two-Minute Video to Convince Others of the Value of Technical Documentation
On the Technical Writers of India listserv, someone is trying to get his company to realize the value of technical communication by showing a humorous video on bad documentation that he can use during training. "The idea is to evoke laughter, and keep the audience engaged throughout my presentation."
Okay, hands-down, this is the best video to show. Hat tip to Holly Harkness and Karen Shriver for finding this.
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About Tom Johnson
I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, agent skills, tech comm careers, and more. Check out my AI courses for more on the latest in AI and tech comm. If you're looking for info about documenting APIs, see my API documentation course.
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Finally, I want to note a couple of things. I usually write the first drafts of my posts myself and then use AI to improve accuracy, clarity, and detail in places, so my writing is a mix of human and AI. (Hopefully that's not too off-putting.) Also, the opinions I express on my blog are my own perspectives, not those of my employer.