Content Theory: Sheep and Chaos — MK Anderson

by Tom Johnson on Jul 8, 2009 •
categories: technical-writing

Content Theory: Sheep and Chaos — MK Anderson. Keith Anderson writes about the need for technical communicators to focus on user needs and the user experience as their starting point. Does DITA fulfill this focus? Not in the eyes of the user. Users want better search and social networking.

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About Tom Johnson

I'm a technical writer / API doc specialist based in the Seattle area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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