Announcement:I'm giving an API documentation workshop in Mountain View, California on August 30, 2019. If you're interested, you can register on EventBrite.
Write the Docs Podcast Episode 9: Chatbots in Documentation
In this episode of the Write the Docs podcast, we're joined by Ellis Pratt from Cherryleaf to talk about chatbots in documentation. What are chatbots, and how can you incorporate them in your docs to enhance the user experience? Are chatbots the next evolution of wizards? What are some examples of successful chatbots? How does one get started using chatbots in documentation? Are there chatbot services you can leverage inexpensively to try them out? These are some of the questions explored in this podcast.
Subscribe to the podcast at http://podcast.writethedocs.org/.
Links mentioned during the podcast:
- Chatbots Magazine
- FAQ Bot
- QnA Maker
- HUBOT: Your friendly robot sidekick
- SAP Chatbot – Talk to SAP Applications with Google Home/Facebook Messenger/Skype
- Ambient Findability