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Document 360: #1 Knowledge Base Software

STC Conference: Deanne Levander, Twin Cities, Minnesota Chapter, and John Garison, Vermont

by Tom Johnson on May 19, 2007 •
categories: podcasts

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Duration: 12 min.

Deanne, host chapter president of the Twin Cities chapter, talks about the emerging trend of Web 2.0. She also comments on the need to change our image from writer to communicator. John, a consultant from Vermont, also explains how writers must go beyond just writing and instead branch into other areas, such as information architecture and usability. Both Deanne and John, former teachers of technical communication, comment on the marriage technical communication must have between both business and academia.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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