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Document 360: #1 Knowledge Base Software

STC Conference: Joan Lasselle on Adopting Content Management

by Tom Johnson on May 19, 2007 •
categories: podcasts

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Duration: 6 min.

Joan, from Lasselle-Ramsay, gives tips for adopting content management, and explains one of the biggest mistakes people make: choosing the tool first and then trying to make it fit their organization's needs. Joan also talks about how to measure success with CMS projects, and how to determine whether your organization needs a CMS.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the San Francisco Bay area. In this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, visual communication, information architecture, writing techniques, plain language, tech comm careers, and more. Check out simplifying complexity and API documentation for some deep dives into these topics. If you're a technical writer and want to keep on top of the latest trends in the field, be sure to subscribe to email updates. You can also learn more about me or contact me.

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